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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
My husband and I visited several venues to locate the perfect spot for our wedding reception. From day one, our wedding Coordinator Vanessa Straub was upbeat, fun to work with, and extremely professional. The hotel offered a lovely evening in which we were able to try out the foods that were offered to ensure that what we chose for our special day was exactly to our taste. When the wedding day finally came, I have to say that our experience with the Harrisburg Holiday Inn & Conference Center in New Cumberland, PA far exceeded even our best expectations. The venue was decorated in a lovely manner, staff were pleasant and always on hand to assist, and the guests commented that it was the "nicest wedding they'd ever attended" and that it "seeemed like everything was planned in consideration of the guests". I felt like a princess from the minute we arrived and my husband and I danced our first dance as husband and wife. The food was excellent and our guests made frequent mention of how delicious it was. Despite warm temperatures that day, Ms. Straub interceded whenever any quick thinking was needed to assist our guests and my Mother ( who is not easily impressed) commented to me later in the day how much Ms. Straub impressed even her. Many of our guests were able to book rooms in a block at very reasonable prices and the family enjoyed a lovely breakfast the next morning in the Elephant and Castle Pub. One special touch that really warmed my Mom's heart was when she saw that the flower arrangements we were unable to take with us that she had indicated to staff could be taken home or used in whatever manner they saw fit, coud be seen placed throughout the hotel the next morning. She said they still looked beautiful and she was so happy that they had not gone to waste. When the day finally ended for my husband and I all I could think was that I wished I had the ability to throw a party like that for family and friends more frequently because of how special the hotel staff had made us feel and how much we truly enjoyed our wedding reception at the hotel. Thank you to everyone that worked so hard! My husband Ed and I will never forget that day! Nancy B
My husband and I visited several venues to locate the perfect spot for our wedding reception. From day one, our wedding Coordinator Vanessa Straub was upbeat, fun to work with, and extremely professional. The hotel offered a lovely evening in which we were able to try out the foods that were offered to ensure that what we chose for our special day was exactly to our taste. When the wedding day finally came, I have to say that our experience with the Harrisburg Holiday Inn & Conference Center in New Cumberland, PA far exceeded even our best expectations. The venue was decorated in a lovely manner, staff were pleasant and always on hand to assist, and the guests commented that it was the "nicest wedding they'd ever attended" and that it "seeemed like everything was planned in consideration of the guests". I felt like a princess from the minute we arrived and my husband and I danced our first dance as husband and wife. The food was excellent and our guests made frequent mention of how delicious it was. Despite warm temperatures that day, Ms. Straub interceded whenever any quick thinking was needed to assist our guests and my Mother ( who is not easily impressed) commented to me later in the day how much Ms. Straub impressed even her. Many of our guests were able to book rooms in a block at very reasonable prices and the family enjoyed a lovely breakfast the next morning in the Elephant and Castle Pub. One special touch that really warmed my Mom's heart was when she saw that the flower arrangements we were unable to take with us that she had indicated to staff could be taken home or used in whatever manner they saw fit, coud be seen placed throughout the hotel the next morning. She said they still looked beautiful and she was so happy that they had not gone to waste. When the day finally ended for my husband and I all I could think was that I wished I had the ability to throw a party like that for family and friends more frequently because of how special the hotel staff had made us feel and how much we truly enjoyed our wedding reception at the hotel. Thank you to everyone that worked so hard! My husband Ed and I will never forget that day! Nancy B
