Heart to Heart Bridal Reviews

Reviews

• Carolyn B. Sent on 11/25/2022
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  Brock Wedding Dress found

  My daughter and I had only a short time in our schedule to look for a dress. While out looking, I called the store and said they said they could do it in a half hour time if we could get there. The staff staff immediatey helped us to make a selection to try. We were excited because we found the perfect dress to fit and what my daughter had wanted. She called me over to see it and was so excited about it. She stated it was what she had visualize and wanted. They were very friendly and helpful in finding the perfect dress for my dauhgter and saying yes to the dress. Thank you for making her wedding perfect and felling beautiful . I would recommend them to anyone. mother of bride Carolyn Brock

  My daughter and I had only a short time in our schedule to look for a dress. While out looking, I called the store and said they said they could do it in a half hour time if we could get there. The staff staff immediatey helped us to make a selection to try. We were excited because we found the perfect dress to fit and what my daughter had wanted. She called me over to see it and was so excited about it. She stated it was what she had visualize and wanted. They were very friendly and helpful in finding the perfect dress for my dauhgter and saying yes to the dress. Thank you for making her wedding perfect and felling beautiful . I would recommend them to anyone. mother of bride Carolyn Brock
• Josie L. Sent on 01/01/2021
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  Amazing Service and Selection!

  Heart to Heart was amazing! They worked so hard to find me my perfect dress, and they went above and beyond to make sure I understood how it would fit me after alterations and helping me to get pictures. They are so nice and approachable, and I loved a lot of their dresses. I 100% recommend it!

  Heart to Heart was amazing! They worked so hard to find me my perfect dress, and they went above and beyond to make sure I understood how it would fit me after alterations and helping me to get pictures. They are so nice and approachable, and I loved a lot of their dresses. I 100% recommend it!
• Olivia G. Sent on 11/30/2019
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  Great people and selection

  Heart to heart was amazing! My dress and veil came in after two weeks! The selection and the people there are unmatched to anywhere else in the area.

  Heart to heart was amazing! My dress and veil came in after two weeks! The selection and the people there are unmatched to anywhere else in the area.
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• Elizabeth T. Sent on 10/04/2019
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  Such an excellent group of people to work with!

  At first I was having trouble finding the perfect one. Went to 3 different places in the area and nothing. I'm plus size and nothing was fitting or just wasn't my style. Was really losing hope until I stepped foot in to this 100+ year old church with stained glass windows. It was a feeling and that feeling made me feel so special. They carried all the way up to a size 26, which my family (all 10 people they accommodated for unlike other places we went) and I were just blown away how many dresses I could try on. That day was really all about me. Thank you so much Heart to Heart for such a fun and stress free day! We can't wait to be back for bridesmaids.

  At first I was having trouble finding the perfect one. Went to 3 different places in the area and nothing. I'm plus size and nothing was fitting or just wasn't my style. Was really losing hope until I stepped foot in to this 100+ year old church with stained glass windows. It was a feeling and that feeling made me feel so special. They carried all the way up to a size 26, which my family (all 10 people they accommodated for unlike other places we went) and I were just blown away how many dresses I could try on. That day was really all about me. Thank you so much Heart to Heart for such a fun and stress free day! We can't wait to be back for bridesmaids.
• Vanessa Sent on 10/08/2018
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  Rochelle was AMAZING! She was fun, had good taste to help find other wedding dresses, and their selection was gorgeous! I would recommend to anyone, great service!
  

  Rochelle was AMAZING! She was fun, had good taste to help find other wedding dresses, and their selection was gorgeous! I would recommend to anyone, great service!
  
• Sheryl Sent on 08/29/2016
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  My wedding was out of state in Iowa, I'm from Mich. When we couldn't find my veil I ran to Heart to Heart Bridal and they sold me one on a Sunday, my wedding was Monday. The service was great! I had been to this bridal salon before it changed owners also. The service was professional and the girls really knew their stuff. They have beautiful

  My wedding was out of state in Iowa, I'm from Mich. When we couldn't find my veil I ran to Heart to Heart Bridal and they sold me one on a Sunday, my wedding was Monday. The service was great! I had been to this bridal salon before it changed owners also. The service was professional and the girls really knew their stuff. They have beautiful
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  User6074983 Sent on 12/23/2015
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  Heart to Heart was wonderful! The two girls I worked with were very professional! each bride gets their own helper to explain how they work and you get rings to put around the hooks of the dresses you want to try on. They take them to your room and help you get dressed if you want it, they will also allow you to have someone else help you if you would feel more comfortable that way. I would highly recommend them to anyone!! Loved them!

  Heart to Heart was wonderful! The two girls I worked with were very professional! each bride gets their own helper to explain how they work and you get rings to put around the hooks of the dresses you want to try on. They take them to your room and help you get dressed if you want it, they will also allow you to have someone else help you if you would feel more comfortable that way. I would highly recommend them to anyone!! Loved them!
• Sarah Sent on 09/22/2014
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  Heart to Heart Bridal and Formal provided me with excellent service and conducted themselves in a very professional and caring manor while I was searching for my bridal gown. I would recommend them to anyone!

  Heart to Heart Bridal and Formal provided me with excellent service and conducted themselves in a very professional and caring manor while I was searching for my bridal gown. I would recommend them to anyone!
• Ann Sent on 04/23/2015
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  The ladies at Heart to Heart were wonderful to work with. Not only did we find our dresses, but they helped me to pick a color with their experience and eye for style. And when the shoes I ordered somewhere else where defective, they ordered the same shoe for me and honored the price I got on line. This was above and beyond and I appreciated that.

  The ladies at Heart to Heart were wonderful to work with. Not only did we find our dresses, but they helped me to pick a color with their experience and eye for style. And when the shoes I ordered somewhere else where defective, they ordered the same shoe for me and honored the price I got on line. This was above and beyond and I appreciated that.
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  User6074973 Sent on 07/14/2014
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  Heart to Heart Bridal is wonderful. I came in the first time and didn't know what I wanted and left empty handed came back and again and found the perfect dress. The work with you and listen to what you want and help you find the perfect dress. I found out my dress was discontinued when they went to order it but heart to heart worked with so I was able to have the dress of my dreams.

  Heart to Heart Bridal is wonderful. I came in the first time and didn't know what I wanted and left empty handed came back and again and found the perfect dress. The work with you and listen to what you want and help you find the perfect dress. I found out my dress was discontinued when they went to order it but heart to heart worked with so I was able to have the dress of my dreams.
• Carrie Sent on 09/01/2013
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  I love Heart to Heart Bridal. Very nice people that run that store and great serivces. They are very helpful with any questions that you have.

  I love Heart to Heart Bridal. Very nice people that run that store and great serivces. They are very helpful with any questions that you have.
• Stacy Sent on 09/05/2008
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  I was very pleased with the service provided. Very professional and quick to respond. Good selection and if you decide to go through them for the tux's, shoe's, tiara, etc then you get 50% off your dress plus 30% off the additional items you buy through them. So they will certainly work with you. I called them 2weeks before my wedding and wanted to order my bridesmaids shoes. They were here 2 days before the wedding. It was great!
  
  The approv ximate figure below is not accurate because we did get everything through them. The number below is what I spent alone.

  I was very pleased with the service provided. Very professional and quick to respond. Good selection and if you decide to go through them for the tux's, shoe's, tiara, etc then you get 50% off your dress plus 30% off the additional items you buy through them. So they will certainly work with you. I called them 2weeks before my wedding and wanted to order my bridesmaids shoes. They were here 2 days before the wedding. It was great!
  
  The approv ximate figure below is not accurate because we did get everything through them. The number below is what I spent alone.
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  User6074981 Sent on 09/13/2015
  4.8 out of 5 rating

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  Heart to Heart was wonderful to work with. I made an appointment, and when I walked in, I had my own personal helper. They only take a certain number of appointments in a day, and have extra staff on hand to help walk-ins, so your person isn't being pulled away. They were very attentive, helping me into the dresses, hanging them back up, suggesting accessories, etc. I thought the alterations were a little pricey, but she did a great job!

  Heart to Heart was wonderful to work with. I made an appointment, and when I walked in, I had my own personal helper. They only take a certain number of appointments in a day, and have extra staff on hand to help walk-ins, so your person isn't being pulled away. They were very attentive, helping me into the dresses, hanging them back up, suggesting accessories, etc. I thought the alterations were a little pricey, but she did a great job!
• Lindsey Sent on 06/02/2014
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  I absolutely love the dress I purchased from this store. They were very easy to work with.

  I absolutely love the dress I purchased from this store. They were very easy to work with.
• Dana Sent on 08/16/2016
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  I got my wedding dress from here BEFORE it changed owners, so it may be different now. The staff was friendly but not very knowledgeable. They let me choose which gowns to try on, which was nice, but didn't offer any opinions on other dresses to try that I may have liked. The store is worn down and needs cleaning. However, the selection and quantity of dresses was good. I ended up buying my dress off-the-rack and they offered me a discount. Their seamstress was not good, and kind of crabby, so I went to someone else they recommended. Overall, I loved my dress though and received many compliments on it!

  I got my wedding dress from here BEFORE it changed owners, so it may be different now. The staff was friendly but not very knowledgeable. They let me choose which gowns to try on, which was nice, but didn't offer any opinions on other dresses to try that I may have liked. The store is worn down and needs cleaning. However, the selection and quantity of dresses was good. I ended up buying my dress off-the-rack and they offered me a discount. Their seamstress was not good, and kind of crabby, so I went to someone else they recommended. Overall, I loved my dress though and received many compliments on it!
• Amy Sent on 01/11/2016
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  It was great to work with the staff at Heart to Heart Bridal! I enjoyed working with them, and found my dream dress pretty easy while working with them. I would totally recommend the shop to other brides!

  It was great to work with the staff at Heart to Heart Bridal! I enjoyed working with them, and found my dream dress pretty easy while working with them. I would totally recommend the shop to other brides!
• Bria Sent on 05/17/2010
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  I selected my bridal grown online, but went in to purchase it from this store. The girl was very helpful and knowledgeable. I also ended up saving money because I paid in full, so that was a plus!!

  I selected my bridal grown online, but went in to purchase it from this store. The girl was very helpful and knowledgeable. I also ended up saving money because I paid in full, so that was a plus!!
• Matthew Sent on 05/17/2011
  4.5 out of 5 rating

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  Heart to Heart overall was a decent experience. The only drawback I had was receiving the bridesmaids dresses. It took a very long time and heart to heart had no real reason why. They just kept saying they were on their way. As far as the tuxes that went very well. They were very accomodating. As the best man was coming back from Afghanistan the monday before the wedding and they were able to measure and order him a tux in time. Also the experience with my wedding dress was great.

  Heart to Heart overall was a decent experience. The only drawback I had was receiving the bridesmaids dresses. It took a very long time and heart to heart had no real reason why. They just kept saying they were on their way. As far as the tuxes that went very well. They were very accomodating. As the best man was coming back from Afghanistan the monday before the wedding and they were able to measure and order him a tux in time. Also the experience with my wedding dress was great.
• Sarah Sent on 03/05/2009
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  I loved my dress and always had a very possitive experience with the staff (especially the manager). However I always went during slower times (not Staurday afternoons) when possible to avoid the crowd. Very friendly staff and the over estimated how long the dresses would come so they were in early as well as my shoes. I loved that they errored on the side of caution. Prices were extremely reasonable. Overall a great experience.

  I loved my dress and always had a very possitive experience with the staff (especially the manager). However I always went during slower times (not Staurday afternoons) when possible to avoid the crowd. Very friendly staff and the over estimated how long the dresses would come so they were in early as well as my shoes. I loved that they errored on the side of caution. Prices were extremely reasonable. Overall a great experience.
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  User6074977 Sent on 12/19/2014
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  Wonderful selection of dresses at reasonable prices!

  Wonderful selection of dresses at reasonable prices!
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  User6074965 Sent on 08/04/2013
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  I purchased my wedding gown and my bridesmaids dresses from Heart to Heart. They had a great selection of gowns and dresses and I was easily able to find items that I loved. I adore my wedding gown and am so glad that I found it!
  
  While the staff is very nice and willing to help if you have questions, I did find that they do not always provide especially personal service. I had called ahead for appointments each time I visited the store but all that seemed to do was reserve a dressing room, not any dedicated help. For example, my mom was stuck running around helping me try on dresses rather than one of the women working. It could just be that my expectations were too high (or simply based on the consultants from 'Say Yes to the Dress' on TV!), but in my visits to other bridal salons in the area it does seem that the employees at Heart to Heart are comparatively less involved in the process. I understand some people may be looking for just that, and if so this may be the perfect place.
  
  I will stress that I did not have a bad experience with this vendor at all, just that it was different than I had expected. I am so happy to have found such beautiful dresses there!
  

  I purchased my wedding gown and my bridesmaids dresses from Heart to Heart. They had a great selection of gowns and dresses and I was easily able to find items that I loved. I adore my wedding gown and am so glad that I found it!
  
  While the staff is very nice and willing to help if you have questions, I did find that they do not always provide especially personal service. I had called ahead for appointments each time I visited the store but all that seemed to do was reserve a dressing room, not any dedicated help. For example, my mom was stuck running around helping me try on dresses rather than one of the women working. It could just be that my expectations were too high (or simply based on the consultants from 'Say Yes to the Dress' on TV!), but in my visits to other bridal salons in the area it does seem that the employees at Heart to Heart are comparatively less involved in the process. I understand some people may be looking for just that, and if so this may be the perfect place.
  
  I will stress that I did not have a bad experience with this vendor at all, just that it was different than I had expected. I am so happy to have found such beautiful dresses there!
  
• Brandi Sent on 09/26/2016
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  Went shopping here after I had purchased a dress at another shop and been unhappy with it. The gals were great, they allowed me to choose whatever I wanted and also provided some suggestions. They were patient with me. I didn't feel rushed to make a decision or pressured to buy. I ended up buying the dress I wore for my wedding at this shop and I was really happy with it. I also bought my slip from them. They actually had a really awesome selection compared to other shops I went to (outside of Iowa).

  Went shopping here after I had purchased a dress at another shop and been unhappy with it. The gals were great, they allowed me to choose whatever I wanted and also provided some suggestions. They were patient with me. I didn't feel rushed to make a decision or pressured to buy. I ended up buying the dress I wore for my wedding at this shop and I was really happy with it. I also bought my slip from them. They actually had a really awesome selection compared to other shops I went to (outside of Iowa).
• Lindsay Sent on 10/18/2013
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  I found the dress of my DREAMS there!

  I found the dress of my DREAMS there!
• Shannon Sent on 08/26/2009
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  I found the perfect wedding gown at Heart to Heart Bridal! I was disappointed that it took a lot longer than I was told for my dress to come in, but atleast I still had time for alterations. After my dress came in I made an appointment in North Liberty to try on my dress and find accessories (veil, shoes) but no one helped me at all. Good thing I had my mom there to help me.

  I found the perfect wedding gown at Heart to Heart Bridal! I was disappointed that it took a lot longer than I was told for my dress to come in, but atleast I still had time for alterations. After my dress came in I made an appointment in North Liberty to try on my dress and find accessories (veil, shoes) but no one helped me at all. Good thing I had my mom there to help me.
• Heidi Sent on 09/07/2008
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  This place was very unprofessional. One of the workers was yelling at her dad, the owner, when we were in the store. They were not helpful when it came to a veil or headpiece. There are always under staffed and don't know what'g going on. It also takes 2 months for them to do alterations!! If I were to do it over again I would not go there, but I loved my dress.

  This place was very unprofessional. One of the workers was yelling at her dad, the owner, when we were in the store. They were not helpful when it came to a veil or headpiece. There are always under staffed and don't know what'g going on. It also takes 2 months for them to do alterations!! If I were to do it over again I would not go there, but I loved my dress.

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