Hermitage Museum & Gardens Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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Featured
Leesa W. Sent on 06/16/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a beautiful venue
We were thrilled to find out the Hermitage was available for our daughter's wedding, because it is so beautiful, and the perfect romantic garden venue. Heather & her team were so kind, helpful and accommodating during the whole planning process, to make sure the day was everything the bride & groom dreamed of--and it was a truly a dream. The Hermitage is just a magical place to have a wedding.We were thrilled to find out the Hermitage was available for our daughter's wedding, because it is so beautiful, and the perfect romantic garden venue. Heather & her team were so kind, helpful and accommodating during the whole planning process, to make sure the day was everything the bride & groom dreamed of--and it was a truly a dream. The Hermitage is just a magical place to have a wedding.Hermitage Museum & Gardens's reply:
Leesa, thank you for taking the time to share a positive review! It was a pleasure working with you to make your daughter's wedding day so special! -
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Tyler S. Sent on 11/06/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hermitage is a beautiful hidden gem in Norfolk, we could not have had a better experience!
The Hermitage was our first and only stop as we began to plan our wedding - as soon as we stepped foot on the property we knew this was where we wanted to get married. It is a beautiful, picturesque place with the most incredible team supporting it. Heather and her team are truly the best and they helped us every step of the way. We could not have had a better experience!The Hermitage was our first and only stop as we began to plan our wedding - as soon as we stepped foot on the property we knew this was where we wanted to get married. It is a beautiful, picturesque place with the most incredible team supporting it. Heather and her team are truly the best and they helped us every step of the way. We could not have had a better experience!-
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+6 photos
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Ericca L. Sent on 10/31/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
my ethereal special day
I am so appreciative of Heather and the Hermitage crew. They provided everything I needed and more. They were accommodating and supportive. I have heard nothing but amazing things from all of my family and friends. If I could do it again, I would get married here repeatedly.I am so appreciative of Heather and the Hermitage crew. They provided everything I needed and more. They were accommodating and supportive. I have heard nothing but amazing things from all of my family and friends. If I could do it again, I would get married here repeatedly. -
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Sophie W. Sent on 06/19/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Dream Wedding
From the moment I got engaged, I knew the type of wedding I wanted. Quant, green, floral, unique, and romantic. The Hermitage has all of that and more... not only is their team amazing and accommodating, but they also have everything you need for a wedding. The bathroom situation is perfect, more than enough and they are air-conditioned. There are so many different and diverse spots to take photos in the gardens. I felt like I was transported to a more romantic and simple time when I was walking around the gardens with my new husband. There really is no comparable venue anywhere close to the area, and I can't wait to come back and feel all of the memories from the day rush back into my heart!From the moment I got engaged, I knew the type of wedding I wanted. Quant, green, floral, unique, and romantic. The Hermitage has all of that and more... not only is their team amazing and accommodating, but they also have everything you need for a wedding. The bathroom situation is perfect, more than enough and they are air-conditioned. There are so many different and diverse spots to take photos in the gardens. I felt like I was transported to a more romantic and simple time when I was walking around the gardens with my new husband. There really is no comparable venue anywhere close to the area, and I can't wait to come back and feel all of the memories from the day rush back into my heart!Hermitage Museum & Gardens's reply:
Sophie, thank you for the wonderful review! We are glad to hear the Hermitage Museum & Gardens proved to be the venue of your dreams. Wishing love, joy and happiness to you both! -
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Caitlin M. Sent on 05/30/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Messa Wedding
The Hermitage Museum and Gardens is stunning and magical and the perfect place to celebrate your love. Heather was excellent. She’s so helpful and so fast to respond to questions. She’s so organized. We loved every second of the hermitage.The Hermitage Museum and Gardens is stunning and magical and the perfect place to celebrate your love. Heather was excellent. She’s so helpful and so fast to respond to questions. She’s so organized. We loved every second of the hermitage.Hermitage Museum & Gardens's reply:
Congratulations again to you both, and thank you for such a lovely review! It was a true pleasure working with you to make your wedding day a memorable experience. -
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Emma B. Sent on 05/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue!!
We just had our wedding at the Hermitage, and had the BEST experience possible! Jennifer was so easy to work with, she was always super responsive to my MANY questions, the other staff were very helpful, and the day went off without a hitch (as far as I know!). This is by far the MOST beautiful venue in the area, and our guests absolutely loved it.
I will note, for those considering it, that you will need to rent ALL the equipment, so take that into account when budgeting. Even so, well worth it, because our day was breathtaking, and I would not change a thing!We just had our wedding at the Hermitage, and had the BEST experience possible! Jennifer was so easy to work with, she was always super responsive to my MANY questions, the other staff were very helpful, and the day went off without a hitch (as far as I know!). This is by far the MOST beautiful venue in the area, and our guests absolutely loved it.
I will note, for those considering it, that you will need to rent ALL the equipment, so take that into account when budgeting. Even so, well worth it, because our day was breathtaking, and I would not change a thing! -
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Molly R. Sent on 06/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous Venue, Friendly Staff
Our wedding day at the Hermitage was an absolute dream! Jennifer was easy to work with and always responded in a timely manner. The venue itself could not be more beautiful! Between the water, the garden, and the museum, it is perfect! We really loved that the Hermitage is kind of DIY in that you are only renting the space and have to bring in your own caterer, design, etc. It was so nice for us to make it our own - but this would have been next to impossible without a planner (We worked with Ashley with Soirees by Lauren and had an amazing experience and she knew the Hermitage in and out!). Also, I would highly recommend paying the additional $500 for an hour more time for your wedding if at all possible. The city of Norfolk has a quiet curfew and music has to be off at 10:15pm. We moved our start time up to 4:30pm and I have no idea how we would have gotten everything in otherwise. We couldn’t recommend this venue more - it was everything we wanted!Our wedding day at the Hermitage was an absolute dream! Jennifer was easy to work with and always responded in a timely manner. The venue itself could not be more beautiful! Between the water, the garden, and the museum, it is perfect! We really loved that the Hermitage is kind of DIY in that you are only renting the space and have to bring in your own caterer, design, etc. It was so nice for us to make it our own - but this would have been next to impossible without a planner (We worked with Ashley with Soirees by Lauren and had an amazing experience and she knew the Hermitage in and out!). Also, I would highly recommend paying the additional $500 for an hour more time for your wedding if at all possible. The city of Norfolk has a quiet curfew and music has to be off at 10:15pm. We moved our start time up to 4:30pm and I have no idea how we would have gotten everything in otherwise. We couldn’t recommend this venue more - it was everything we wanted!-
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+3 photos
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Whitney J. Sent on 02/20/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect wedding venue!
The Hermitage was the perfect spot for our perfect wedding - we can’t thank or recommend the whole team there enough!! The setting is just beautiful - on the water, a truly one of a kind home turned museum, and gorgeous gardens make for a breathtaking wedding venue. It is very DIY/BYO everything - rentals, caterers, planning, etc - but if you're up to the challenge or hire a planner its definitely worth it!! We had the most incredible day of our lives at the Hermitage!!The Hermitage was the perfect spot for our perfect wedding - we can’t thank or recommend the whole team there enough!! The setting is just beautiful - on the water, a truly one of a kind home turned museum, and gorgeous gardens make for a breathtaking wedding venue. It is very DIY/BYO everything - rentals, caterers, planning, etc - but if you're up to the challenge or hire a planner its definitely worth it!! We had the most incredible day of our lives at the Hermitage!!-
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+4 photos
Hermitage Museum & Gardens's reply:
Thank you so much for this amazing review! You designed a gorgeous wedding, and we still have people asking what vendors you used. We're so glad the day turned out beautiful for you both, and we wish you all the best in the coming years! -
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Jake M. Sent on 02/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was amazing!
Hermitage was very understanding when we had to push our wedding back because of Covid. We are very grateful for it as all of our grandparents were able to join us! Jennifer was amazing and ready to help us every step of the way.
We had an August wedding and we were slightly worried about the rain and thunderstorms, I asked for Jennifer’s advice the day before the wedding trying to decide if we should add extra coverage for the dance floor and she was very kind and understanding, she listened to me and discussed the situation and made me feel much better. So we ended up not covering the dance floor and had amazing time dancing under the starts at night.
Loved everything about this place! Highly recommend.Hermitage was very understanding when we had to push our wedding back because of Covid. We are very grateful for it as all of our grandparents were able to join us! Jennifer was amazing and ready to help us every step of the way.
We had an August wedding and we were slightly worried about the rain and thunderstorms, I asked for Jennifer’s advice the day before the wedding trying to decide if we should add extra coverage for the dance floor and she was very kind and understanding, she listened to me and discussed the situation and made me feel much better. So we ended up not covering the dance floor and had amazing time dancing under the starts at night.
Loved everything about this place! Highly recommend.Hermitage Museum & Gardens's reply:
Thank you so much for this wonderful review! We loved working with you both, and are so glad the day turned out perfect. Wishing you both many years of happiness! -
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Kyndall H. Sent on 10/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ceremony and reception venue
The hermitage was amazing and so beautiful! It rained on and off all day and the pictures are still stunning because of the amazing greenery and vintage looking locations throughout the venue. Sarah was such a huge asset to making this wedding happen, from always answering every question I had to being there on the wedding day to hype us all up and make sure we had everything we needed! I can’t say enough good things about this amazing venue and the staff that I was able to work with(shoutout again Sarah!) it was the most perfect day!The hermitage was amazing and so beautiful! It rained on and off all day and the pictures are still stunning because of the amazing greenery and vintage looking locations throughout the venue. Sarah was such a huge asset to making this wedding happen, from always answering every question I had to being there on the wedding day to hype us all up and make sure we had everything we needed! I can’t say enough good things about this amazing venue and the staff that I was able to work with(shoutout again Sarah!) it was the most perfect day! -
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Bri L. Sent on 10/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
Sarah and the team at the Hermitage were amazing! My experience was perfect, they were accommodating and helped make the day nothing short of perfect.Sarah and the team at the Hermitage were amazing! My experience was perfect, they were accommodating and helped make the day nothing short of perfect. -
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Emma M. Sent on 01/07/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fairytale Venue
The Hermitage Museum and Gardens is Norfolk's hidden treasure. Tucked away on the Elizabeth River, there is not a more romantic spot. The Hermitage supports a variety of artists so it truly is a fantastic venue with amazing, vibrant energy. The beautiful tree in the back is the perfect anchor, the patio is the perfect dance floor, and the shipyard in the distance is so romantic. The women who coordinate the venue are delightful and very responsive. On the practical side, they have very clean renovated bathrooms and the property is well lit! Their dates fill up quickly so get on their calendar!The Hermitage Museum and Gardens is Norfolk's hidden treasure. Tucked away on the Elizabeth River, there is not a more romantic spot. The Hermitage supports a variety of artists so it truly is a fantastic venue with amazing, vibrant energy. The beautiful tree in the back is the perfect anchor, the patio is the perfect dance floor, and the shipyard in the distance is so romantic. The women who coordinate the venue are delightful and very responsive. On the practical side, they have very clean renovated bathrooms and the property is well lit! Their dates fill up quickly so get on their calendar! -
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Mary A. Sent on 12/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply beautiful
This venue was amazing! Lil is very easy to work with and super helpful. The venue is beautiful for a November wedding great view of the river! It was simply magical, best day ever!This venue was amazing! Lil is very easy to work with and super helpful. The venue is beautiful for a November wedding great view of the river! It was simply magical, best day ever!-
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+2 photos
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Amie S. Sent on 12/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
Our wedding was everything we ever wanted thanks to the Hermitage and their staff. They bent over backwards to help us reschedule due to an impending hurricane and ensured that our big day was a success. If only we could host an event with them every year!Our wedding was everything we ever wanted thanks to the Hermitage and their staff. They bent over backwards to help us reschedule due to an impending hurricane and ensured that our big day was a success. If only we could host an event with them every year! -
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Kayla Sent on 05/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Where could I possibly start?! First the venue is absolutely gorgeous! If your looking for a venue that doesn't need a lot of decorations this is it! The overall beauty of the venue makes you not want to do too much. Also Lil is the event coordinator and she is the best ever! She is professional, courteous, and nothing but a joy to work with. She had plenty of sound advice to offer and that led me to more amazing vendors. I'm so blessed to had been able to use this venue. Look no further than the Hermitage. It's worth it!Where could I possibly start?! First the venue is absolutely gorgeous! If your looking for a venue that doesn't need a lot of decorations this is it! The overall beauty of the venue makes you not want to do too much. Also Lil is the event coordinator and she is the best ever! She is professional, courteous, and nothing but a joy to work with. She had plenty of sound advice to offer and that led me to more amazing vendors. I'm so blessed to had been able to use this venue. Look no further than the Hermitage. It's worth it! -
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Christopher Sent on 11/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome outdoor venue
If you are looking for the best place to host your event in Norfolk, you found it! I am a professional DJ and I work a few wedding events here every year and already have some lined up for next year. Before this year is over, I wanted to take the time and share with all review readers how grateful I am for the opportunity to be able to collaborate with such a great venue and the talented team that makes magic happen every time I am there. They communicate well with vendors, everything is always clean and looks amazing, and the layout options are awesome. The waterfront backdrop makes for the best sunset pictures and videos. They surely go above and beyond for their clients to have the best time ever. Go see for yourself, book your event here!
Chris “DJ Karizma” August | DJ Karizma Entertainment LLC | www.karizma.bz
If you are looking for the best place to host your event in Norfolk, you found it! I am a professional DJ and I work a few wedding events here every year and already have some lined up for next year. Before this year is over, I wanted to take the time and share with all review readers how grateful I am for the opportunity to be able to collaborate with such a great venue and the talented team that makes magic happen every time I am there. They communicate well with vendors, everything is always clean and looks amazing, and the layout options are awesome. The waterfront backdrop makes for the best sunset pictures and videos. They surely go above and beyond for their clients to have the best time ever. Go see for yourself, book your event here!
Chris “DJ Karizma” August | DJ Karizma Entertainment LLC | www.karizma.bz
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Meredith Sent on 01/16/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I knew I loved the Hermitage years before I was engaged and humored the idea of one other venue in Hampton Roads before realizing that the Hermitage was the only venue for me! The clear downsides of the venue are that there are no indoor accommodating spaces for a large wedding but the Gardens as a whole make up for that! My guests loved the space and enjoyed the tent on the gardens overlooking the James River. Lil Acosta was great and helpful through every step, listening to all my questions and responding quickly. I am so thankful for a helpful coordinator with a beautiful venue! Get married at the Hermitage, you won't regret it!I knew I loved the Hermitage years before I was engaged and humored the idea of one other venue in Hampton Roads before realizing that the Hermitage was the only venue for me! The clear downsides of the venue are that there are no indoor accommodating spaces for a large wedding but the Gardens as a whole make up for that! My guests loved the space and enjoyed the tent on the gardens overlooking the James River. Lil Acosta was great and helpful through every step, listening to all my questions and responding quickly. I am so thankful for a helpful coordinator with a beautiful venue! Get married at the Hermitage, you won't regret it! -
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Victoria Sent on 11/05/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I recently booked my venue with the Hermitage Museum and Gardens and the pictures online do not do it justice! I was so amazed by how beautiful the grounds were and how knowledgeable the staff were. I loved every minute of the tour and cannot wait to get married next November!I recently booked my venue with the Hermitage Museum and Gardens and the pictures online do not do it justice! I was so amazed by how beautiful the grounds were and how knowledgeable the staff were. I loved every minute of the tour and cannot wait to get married next November! -
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Kelly Sent on 10/20/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We couldn't have asked for a more beautiful setting for our wedding. Everyone we worked with was absolutely lovely, and it was just a perfect night! We couldn't have picked a better place!We couldn't have asked for a more beautiful setting for our wedding. Everyone we worked with was absolutely lovely, and it was just a perfect night! We couldn't have picked a better place! -
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Michelle Sent on 06/20/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hermitage is where it is at! We loved it there. It was exactly what we imagined our wedding to be like. Lil from the Hermitage is great. She is helpful and responsive throughout the whole process. It is so beautiful there and makes for a fun atmosphere to get married. The Hermitage has now become one of our favorite spots in Hampton Roads. It is an awesome place to check out on its own.The Hermitage is where it is at! We loved it there. It was exactly what we imagined our wedding to be like. Lil from the Hermitage is great. She is helpful and responsive throughout the whole process. It is so beautiful there and makes for a fun atmosphere to get married. The Hermitage has now become one of our favorite spots in Hampton Roads. It is an awesome place to check out on its own. -
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User2382790 Sent on 10/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue is absolutely incredible. I'm so excited to have both my ceremony and reception in such a beautiful space. The staff is extremely accommodating, informative, helpful, and all around genuine people.This venue is absolutely incredible. I'm so excited to have both my ceremony and reception in such a beautiful space. The staff is extremely accommodating, informative, helpful, and all around genuine people. -
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Kathryn Sent on 07/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We loved the Hermitage! Everyone we worked with was great and the location could not be beat. We, apparently, were one of the first couples in their history to do the entire ceremony and reception without the use of a tent and it could not have been more beautiful. Also, consider not getting married on the weekend and you can spend a good chunk less.We loved the Hermitage! Everyone we worked with was great and the location could not be beat. We, apparently, were one of the first couples in their history to do the entire ceremony and reception without the use of a tent and it could not have been more beautiful. Also, consider not getting married on the weekend and you can spend a good chunk less. -
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Christine Sent on 06/22/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This was the only venue we looked into after seeing the pictures on Wedding Wire. It was absolutely gorgeous and we fell in love with it immediately. The weather was beautiful the day of our wedding and we were able to utilize most of the grounds (east garden, rose garden and shoreline) for our wedding. Guests commented on how breathtaking the scenery was -- we didn't really need much ceremony decorations because the venue is beautiful enough. They wedding coordinators - lil and cassie are awesome as well - met with us when needed and very responsive via email. I'm really glad we had our wedding there!!This was the only venue we looked into after seeing the pictures on Wedding Wire. It was absolutely gorgeous and we fell in love with it immediately. The weather was beautiful the day of our wedding and we were able to utilize most of the grounds (east garden, rose garden and shoreline) for our wedding. Guests commented on how breathtaking the scenery was -- we didn't really need much ceremony decorations because the venue is beautiful enough. They wedding coordinators - lil and cassie are awesome as well - met with us when needed and very responsive via email. I'm really glad we had our wedding there!! -
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Liz Sent on 11/03/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hermitage Museum and Gardens was a lovely venue for our daughter's big day. Having the Bruce Munroe LIGHT art installation as a part of her day was a unique and spectacular addition to the already lovely ambience of the Hemitage Museum and Gardens. The staff were so eager to make my daughter's wedding special!The Hermitage Museum and Gardens was a lovely venue for our daughter's big day. Having the Bruce Munroe LIGHT art installation as a part of her day was a unique and spectacular addition to the already lovely ambience of the Hemitage Museum and Gardens. The staff were so eager to make my daughter's wedding special! -
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User1597235 Sent on 04/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely stunning place to have any kind of event!!! The people are wonderful and accommodating and the venue itself is breathtaking!! Well done!!Absolutely stunning place to have any kind of event!!! The people are wonderful and accommodating and the venue itself is breathtaking!! Well done!! -
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Are you interested?
Are you interested?