Hilton Boston Dedham Hotel Reviews

I booked a wedding block here because of its proximity to my venue and lack of availability at other hotels. Let me tell you, this was truly the only thing that went HORRIBLY with my wedding. From lack of communication, to staff being rude and dismissive to me, I could not have had a worse experience. This is happening as we are bringing thousands in business to the hotel, by the way. If you are looking for a place to have a wedding block, save yourself and your guests the trouble and go literally anywhere else in the area.

We recently had our wedding held at the Hilton Boston/Dedham and had an amazing experience working with Tricia. When we first booked our venue, we were working with another Event Manager, who unexpectedly left. As soon as we met Tricia, we knew we were put in good hands. Tricia was able to meet with us and ensure that everything we had originally planned would still all work out. Our wedding was a lot of fun and our friends & family enjoyed it, as well! We would definitely recommend Tricia at Hilton Boston/Dedham to help plan your event!

wedding was suppose to be June 27, 2020 it was postponed due to the unexpected Covid so my new date was June 26, 2021 after changing my date several time on my end with Covid and all the changes and restrictions. Grace Alexander was amazing!!!! She always replied to my emails same day always made me feel reassured with everything and when I say everything I mean literally everything. Hilton Hotel Boston/ Dedham Grace A. has been absolutely nothing but perfect they were very accommodating they worked with me the entire process. We are beyond happy that we decided to stick it out and have our wedding June 2021 just as expected The wedding turned out beautiful. I have nothing but wonderful things to say about this hotel the bridal suite had a big balcony for our after party LOL Grace A went above and beyond she is 100% recommended hotel recommended for weddings. excellent food it was delicious. The staff the day of the wedding was terrific . I had cocktail hour outdoors and it was beautiful and my reception was in the Grace ballroom it looked beautiful. Also had the pleasure of meeting Alexandrea Who was also fantastic she was with us the whole process she even made my seating chart for me when things didn’t work out on my end last min (Frantic bride) ran out for me. Super sweet she did awesome . people still talking about how good the food was and how much fun they had. Location was good directly off the highway very close to legacy place. I am so happy excellent 100% recommended so happy thank you Alexandrea nothing but wonderful things to say.They have everything included in the packages! I absolutely loved my wedding I am so satisfied with everything at the Hilton Boston /Dedham

Our daughter’s wedding at the Dedham Hilton was a wonderful experience. Ashley Patterson worked with us from start to finish..bridal shower to wedding day. Ashley is professional.., thorough, attentive to detail and very responsive to questions and concerns. She made the day one we will treasure forever. We highly recommend the Hilton Boston Dedham and Ashley for any special occasion!

Ashley and Krista were amazing to work with! Thank you for helping to make the weekend so memorable!

My new hubby and I just recently tied the knot at the Hilton Dedham/Boston and it was beautiful. I was ok with finding vendors but I really couldn't have done anything without Ashley Patterson. Even from day one ( when we were looking at the venues ) Ashley was kind and informative. We didn't feel pushed to do anything and it was one of the few venues that actually made us feel welcomed. Ashley took her time to explain things to us and she literally responded to ALL my emails ( and I sent quite a few) . She was also flexible and accessible. We were really happy with her BEFORE the wedding. During the wedding Ashley really shined and everything went a lot smoother with her there. My anxiety went out the window and we had an amazing event. Everything was clean, the front desk manager is great and we our families had a great time.

Go to the Hilton & Ask for Ashley!!

My husband and I got married at this venue and had the pleasure of working with consultant Ashley. She is exceptional at what she does. She made this whole process stress-free for us and was responsive at all times. We appreciated all the work her and her team did to make our day special! Because of her and her team, all of our guest have said that our wedding was the best one they had been to. I highly recommend Ashley and team to anyone who wishes to marry at the Hilton Dedham/Boston Hotel!

If it helps, the Hilton was the only venue we toured. We made our decision at the location. Ashley Patterson, made us feel special and seemed to really care about what we wanted for our big day and making sure that the Hilton would be able create what we wanted. Ashley was very responsive and as a Bride, it helps to know that someone understands how much stress goes into planning a wedding. The level of professionalism was at its highest the entire time. The day of, everything appeared to go off seamlessly. I got married on the hottest day of the year and Ashley contacted me that week to see if we wanted to change our plans and move the ceremony inside. We really did appreciate all of the help, advice and support throughout the planning and the big wedding day.

Working with the team at Hilton was one of the best decisions we made. Throughout the whole planning process we were at ease because we had unlimited support. We directly worked with Ashley, and I cannot say enough good things about her! Between my thousands of questions and follow up summary emails - she remained helpful through every step!

We were unfortunately pressed with on and off rain showers n our wedding day. The team allowed us to wait until the last second to choose whether we'd have the ceremony inside or outside. They even went as far as to set up the chairs outside in a passing shower in preparation for the rain to stop for the ceremony. Ultimately, the rain didn't stop for our ceremony timing, but the effort by all of the staff was remarkable and I couldn't have asked for more!

Working with the Dedham Hilton for our 50 person wedding was great. They were able to accomodate an on-site ceremony, with day-of options for indoor or outdoor. We were fortunate to be able to use the gazebo and courtyard as the weather played in our favor. The ballroom was perfect for our 50 person party, but could have accommodated a larger group. Our coordinator, Ashley Patterson, as well as the whole staff, were great to work with, being both professional and accommodating. Everything went flawlessly and we all had a great time.

The staff was extremely kind, helpful, organized and would respond to our needs right away; all with a smile and unflustered elegance. Ashley Patterson and Gary Sullivan especially stand out for their stellar work.

The Hilton Boston/Dedham was absolutely amazing to us and our families for our wedding. Anything that we needed was taken care of immediately. Ashley was very responsive to any questions/concerns we had, always willing to meet with us in person (which we did multiple) times, and she clearly cared about us and our day with the time/effort that was put in to make our day as special as possible. One of the best things is that they have packages that take care of the cake, linens, up lighting, pretty much everything. All we had to do was book a DJ, Photographer, and a videographer. The rest was taken care of! Thank you so much to Ashley, the Hilton, and all the staff that helped make our "Winter Wonderland" come to life!

We had the most amazing wedding at the Hilton Boston-Dedham! It was so beautiful and Ashley was so great to work with! She was so responsive and did absolutely everything we asked for and then some! The only issue I had was with my room block but Ashley was so helpful with it! I would book here again and again. I had the wedding of my dreams thanks to the Hilton Boston-Dedham!

The Hilton in Dedham was the perfect venue for our wedding. They are super easy to work with, very responsive, their package includes a lot and the gazebo/patio and Grace Ballroom are beautiful!

We had our wedding here and it was perfect! Our ceremony was held outside in their absolutely beautiful courtyard, then it transitioned into the cocktail hour space as well. Our coordinator, Ashley, was so attentive from the very beginning and made sure everything we wanted was taken care of. She made the rehearsal and day-of run so smoothly, I highly recommend working with her! The bridal suite is beautiful with a huge patio attached. Their wedding package is easy to follow and includes a lot (cake, linens, etc.). If you’re looking for a space to get married where you can get ready, get married, take photos, and have a kick ass party (they let you have the ballroom until 12am if you like to dance all night!) all under one roof- choose the Hilton Boston Dedham!

Ashley Patterson of The Hilton Hotel was exceptional in planning our wedding from beginning to end. Her southern charm showed through and through as she went above and beyond for our family and guest on our wedding day, in fact we now consider her family! Food was a key factor in choosing our venue, Chef Steve Ali incorporated our request with his personal touches and the outcome was DELICIUS. Our guest are still raving about dinner at our wedding!!

Working with Ashley was phenomenal. Very accomading;we were able to work with the chef to come up with a menu to my our taste. Ashley was there every steps of the way from 11Am to 11pm. She is very kind,professional,nice, and most importantly calm and patient. My wedding was a success because of her.

Hilton Boston-Dedham exceeded our expectations for our wedding! Their attentiveness, professionalism and extra touches made our wedding day amazing. Ashley Patterson is top notch, she made the entire wedding planning experience wonderful. Highly recommend.

The Hilton Dedham is the best place that we could have found to host my mom's wedding. From the very beginning, Jenna was extremely helpful--before we even got to the venue, we were given a pdf of food prices and options along with bar tabs and other vendors that the hotel uses in terms of DJs and cake. Working with Jenna was stress-free and everything went beautifully! Up to the day she kept in close contact, answering even the most trivial questions quickly and thoroughly. When you give Jenna a budget, you don't go over it. I cannot recommend her or the Dedham Hilton enough. At the very least, I strongly urge you to visit the facility and meet with Jenna once. You won't be disappointed.

The hotel's been recently redone and has incredible rooms that made all of our guests over the moon and has an equally incredible fitness center that has cardio machines, free weights, a group class room, a racquetball court, and of course, the pool!

Overall, our wedding was a wonderful experience. Jenna was a pleasure to work with, but there were definitely some criticisms of smaller details that impacted the night. Some of the smaller details - no green beans for the bridge, no cheese on the mother of the groom's salad, dairy-free dessert for the maid of honor, were specifically mentioned in the contract, but didn't happen on the night of the event. Some confusion with the rooms also impacted our enjoyment on the night. The room for us (the bride and groom) wasn't ready until 2:20 on wedding day, long after the 12:00 check-in we hoped for (and I preferred since I was getting ready at the hotel). My parents (of the groom) had two rooms under different reservations that were messed up in the system and required multiple phone calls to confirm everything the week of the wedding. And my in-laws weren't able to check into their room because it was "lost" in the reservations. A possible suggestion for the future - don't make reservations under "MOB, MOG and Bride/Groom." It caused a lot of confusion and meant that our parents weren't sure what their reservation was under (last name, MOG, MOB, etc.) and also saw them without a room for some time. Also, the AC break was an unexpected issue that was handled well, thank you so much for that!

Awesome experience working with Jenna at the Hilton Boston/Dedham. She really cares about attention to detail and the whole staff goes out there way to make your wedding day runs Smoothly. Our ceremony was running 30min late and the hotel was fine pushing everything back 30min to accommodate. I'd definitely recommend this for all couple looking for wedding venues.

My husband and I had an excellent experience with planning for our wedding this May. We worked with Jenna over the psat two years and she was nothing but cheerful, responsive, flexible, and excited for our big day. We felt like she was part of our wedding!

Jenna Warren was absolutely wonderful...her suggestions were spot on with menu, room size..she responded to my every concern quickly, calmly and with a smile!! She made the whole process easy. This is the second time I have used the Dedham Hilton for a wedding shower and I cannot recommend it more highly...totally positive experience!

If you want someone who will cater to your every need and answer all of your questions, regardless of how silly you think it may be, you NEED to book your wedding here. Jenna Warren was our angel! She made our wedding the best night of our lives and kept both my husband and me sane. She and the rest of the staff and the Hilton were incredibly accommodating. From staying over the night before to my wedding morning breakfast to making sure that my parents and everyone in the wedding were comfortable and enjoying their stay, this team 100% made sure that every single detail was taken care of. I almost wish I could go back and get married again so that I could work with this team one more time!

My daughter's wedding party and guests (120) recently stayed at the Hilton in Dedham. We also hosted a post wedding breakfast. The staff was very friendly and accomodating. Our guests were all offered a group discount and the two puppies that were in the wedding were allowed to stay, even though that is not the norm. The breakfast was great and beautiful in the newly renovated room with lots of light from the wall of windows. Would highly recommend staying there if you need accommodations in the area. Thank you Jenna for helping us have a wonderful wedding event.