Hilton Charlotte University Place Reviews
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Reviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
![WeddingWire Couples' Choice Awards 2020 Winner](https://www.weddingwire.com/assets/img/badges/2020-en_US.png)
![WeddingWire Couples' Choice Awards 2018 Winner](https://www.weddingwire.com/assets/img/badges/2018-en_US.png)
![WeddingWire Couples' Choice Awards 2016 Winner](https://www.weddingwire.com/assets/img/badges/2016-en_US.png)
![WeddingWire Couples' Choice Awards 2015 Winner](https://www.weddingwire.com/assets/img/badges/2015-en_US.png)
![WeddingWire Couples' Choice Awards 2014 Winner](https://www.weddingwire.com/assets/img/badges/2014-en_US.png)
![Hilton Charlotte University Place - 1](https://cdn0.weddingwire.com/review/3419/original/640/jpg/759143.jpeg)
![Hilton Charlotte University Place - 2](https://cdn0.weddingwire.com/review/9684/original/640/jpg/924869.jpeg)
![Hilton Charlotte University Place - 3](https://cdn0.weddingwire.com/review/5419/original/640/jpg/759145.jpeg)
![Hilton Charlotte University Place - 4](https://cdn0.weddingwire.com/review/1796/original/640/jpg/706971.jpeg)
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Tasnuva Z. Sent on 04/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue
We met Bryce Johnson at a wedding show and immediately hit it off. I really loved her positive energy. Bryce was very responsive and we discussed the details of our 2 day South Asian wedding and talked over our budget. Bryce was able to work with outr budget and make our dreams a reality of having an outdoor dockside ceremony by the water, which was always a dream of ours. They also allowed us to have outside catering. Very few vendors in the Charlotte area are this accommodating and are as culturally sensitive as Hilton University Place, which we are very grateful for. Before our initial meeting, Bryce also did research on some of the cultural aspects of a Bengali wedding which I truly appreciated. We knew we made the right choice by signing up with Bryce and Hilton University Place and we know we are in great hands for such a momentous day in our lives.We met Bryce Johnson at a wedding show and immediately hit it off. I really loved her positive energy. Bryce was very responsive and we discussed the details of our 2 day South Asian wedding and talked over our budget. Bryce was able to work with outr budget and make our dreams a reality of having an outdoor dockside ceremony by the water, which was always a dream of ours. They also allowed us to have outside catering. Very few vendors in the Charlotte area are this accommodating and are as culturally sensitive as Hilton University Place, which we are very grateful for. Before our initial meeting, Bryce also did research on some of the cultural aspects of a Bengali wedding which I truly appreciated. We knew we made the right choice by signing up with Bryce and Hilton University Place and we know we are in great hands for such a momentous day in our lives.Hilton Charlotte University Place's reply:
Thank you Tasnuva for your sweet words! I am beyond excited for both of your events. You & Matt are the sweetest couple. I look forward to planning with you, as well as learning even more about the special details that create Bengali events. Here at Hilton University Place, we are always open to customizing our space, food and whatever else it takes to best fit your needs. Looking forward to seeing you soon! 😊 -
Quality of service
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Carol R. Sent on 11/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Impressed and excited
Extremely happy my fiancé and I chose this venue for our upcoming marriage in 2020. Bryce at the Hilton truly saw our vision for our upcoming special day!!!Extremely happy my fiancé and I chose this venue for our upcoming marriage in 2020. Bryce at the Hilton truly saw our vision for our upcoming special day!!!Hilton Charlotte University Place's reply:
Carol,
We are very excited to be hosting your big day. Thank you, your vision is very important to us. Cant wait to see it come to life!
Warmly,
Bryce -
Quality of service
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Lawanda W. Sent on 12/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
December 7, 2019 Wedding
I will just start off saying that my wedding ceremony and reception was a success all because Bryce went above and beyond. Anything I needed Bryce made sure I had and I forever grateful. The food was amazing. The bartender did an excellent job! Everything was just beautiful!I will just start off saying that my wedding ceremony and reception was a success all because Bryce went above and beyond. Anything I needed Bryce made sure I had and I forever grateful. The food was amazing. The bartender did an excellent job! Everything was just beautiful!Hilton Charlotte University Place's reply:
Lawanda,
Thank you for all of the positive feedback!
I am beyond happy to hear that you and your guest had a great time. It was a pleasure to be a part of your big day!
We would love to have Dwight and you for your anniversary.
Hope to see you soon!
Warmly,
Bryce
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Quality of service
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Heather Sent on 10/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue was perfect!
Our wedding was magical!! It was all and more that we wanted! The staff is so friendly and helpful!! Bryce is awesome! She went above and beyond to make sure we got exactly what we wanted and needed to make our day special. The day of the wedding I didn’t have to do anything!!! They handled everything for us!! Perfect for a stress free Bride to be!!Our wedding was magical!! It was all and more that we wanted! The staff is so friendly and helpful!! Bryce is awesome! She went above and beyond to make sure we got exactly what we wanted and needed to make our day special. The day of the wedding I didn’t have to do anything!!! They handled everything for us!! Perfect for a stress free Bride to be!!Hilton Charlotte University Place's reply:
Heather & Caleb,
Thank you for your kind words! It was such a pleasure to host your wedding here at Hilton University Place. I am so happy you had a stress-free wedding, this is what we aim for. Hope to see you in a year for your anniversary!!
Warmly,
Bryce
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Quality of service
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Kiara Sent on 06/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy To Work With
Brittany is so knowledgeable and helped us plan the small details that we forgot about along the way. She also made sure everything went nice and smooth the day of and just how we wanted it.Brittany is so knowledgeable and helped us plan the small details that we forgot about along the way. She also made sure everything went nice and smooth the day of and just how we wanted it.Hilton Charlotte University Place's reply:
Kiara,
It was an absolute pleasure to work with you both. Thank you so much for allowing us to be a part of your very special day! From your Hilton Family, Congratulations again and we all wish you the all the best! :)
Best,
Your Hilton Family -
Quality of service
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Rianna D. Sent on 04/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
4/20 wedding
They were so amazing so catering to me!!! It was all about the bride!! I’m so pleased I had the best day and night!!!They were so amazing so catering to me!!! It was all about the bride!! I’m so pleased I had the best day and night!!!Hilton Charlotte University Place's reply:
Rianna,
We are so glad everything went as you hoped and dreamed it would. Thank you so much for allowing us to be a part of your special day. We truly enjoyed planning and working with you! We wish both, you and Brad a lifetime full of happiness, love, and joy!
Again, thank you and Congratulations!
Love,
Your Hilton Family -
Quality of service
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Ivory C. Sent on 04/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding and Reception
So glad I had my wedding and reception here. Brittany and Katelyn are heaven sent. I’m so grateful for how they handle our wedding and accommodating us.So glad I had my wedding and reception here. Brittany and Katelyn are heaven sent. I’m so grateful for how they handle our wedding and accommodating us. -
Quality of service
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Paulette M. Sent on 03/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and stress Free!
From the beginning everyone was super helpful! From giving me a list of their preferred vendors that made everything so easy, to making last minute changes to the guest count they made it happen! Bryce was nice enough to text me pictures as she was setting everything up while I was getting ready, so I was stress free! I couldn’t have asked for anything more!
Food was delicious, 3 hours open bar(with option to add more hours) and the cake was paid for by the Hilton! Super happy with them!From the beginning everyone was super helpful! From giving me a list of their preferred vendors that made everything so easy, to making last minute changes to the guest count they made it happen! Bryce was nice enough to text me pictures as she was setting everything up while I was getting ready, so I was stress free! I couldn’t have asked for anything more!
Food was delicious, 3 hours open bar(with option to add more hours) and the cake was paid for by the Hilton! Super happy with them!-
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+4 photos
Hilton Charlotte University Place's reply:
Paulette,
Thank you for your kind words! We are so happy you had a stress-free wedding, this is what we aim for!
We are so happy to have hosted your special day!! We would love to have Brian and you for your anniversary.
Hope to see you soon!
Best,
Bryce, Brittany, and our staff here at Hilton University Place! -
Quality of service
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Samia Sent on 02/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service...
So glad I chose this location. I worked Amber and Brittney then Rasheka for my day of. All were personable and professional...always available to answer my questions. They may have just been doing their job but to me they went above and beyond. The day of our wedding went off so beautifully. Ceremony, reception, food, location, were all great. Thank you to all the staff for bringing my vision to life.So glad I chose this location. I worked Amber and Brittney then Rasheka for my day of. All were personable and professional...always available to answer my questions. They may have just been doing their job but to me they went above and beyond. The day of our wedding went off so beautifully. Ceremony, reception, food, location, were all great. Thank you to all the staff for bringing my vision to life.Hilton Charlotte University Place's reply:
Thank you so much for your review, Samia! We are so happy you chose us to be a part of your special day. We enjoyed working with you to make you all your visions come to life. From your Hilton family, we wish you all the best and a life full of joy, love, and complete happiness! -
Quality of service
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Tiffany Sent on 09/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amber Scott was our wedding coordinator and she helped my fiancé and I every step of the way with planning our wedding at the Hilton. She was responded immediately with all our requests and concerns and care up with a solution that made us felt satisfied. She even made my wedding party and guests felt special by accompanying their requests as well. Our wedding turned out amazing and I couldn’t have asked for a better location to have our wedding at.Amber Scott was our wedding coordinator and she helped my fiancé and I every step of the way with planning our wedding at the Hilton. She was responded immediately with all our requests and concerns and care up with a solution that made us felt satisfied. She even made my wedding party and guests felt special by accompanying their requests as well. Our wedding turned out amazing and I couldn’t have asked for a better location to have our wedding at.Hilton Charlotte University Place's reply:
Thank you so much for your review, Tiffany! We are so happy that your day was everything you imagined! We absolutely loved working with you throughout the entire planning process, and wish your family nothing but happiness in the future! -
Quality of service
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Kelly Sent on 09/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Could not have asked for better assistance. Ms. Brittany and Ms. Amber we so helpful and knowledgeable. They did everything in there power to make this one of the best days of my life and they succeeded!!
Thanks Hilton Family.
Could not have asked for better assistance. Ms. Brittany and Ms. Amber we so helpful and knowledgeable. They did everything in there power to make this one of the best days of my life and they succeeded!!
Thanks Hilton Family. -
Quality of service
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Lauryn Sent on 10/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The coordinators at the Hilton were amazing at helping us set up our room block for our guests! Aliya was extremely responsive, professional, flexible and kind in helping make sure we had our hospitality needs taken care of!The coordinators at the Hilton were amazing at helping us set up our room block for our guests! Aliya was extremely responsive, professional, flexible and kind in helping make sure we had our hospitality needs taken care of! -
Quality of service
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La Shana Sent on 05/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I just want to share my experience with the Hilton at University Place. I absolutely adore Katelyn. She was an absolute joy to work with,she made sure that everything was the way I wanted it to be. Along with her assistant,I wish I could remember her name but I adore her too. Choosing this venue is a must, it's beautiful and you will not regret it.I just want to share my experience with the Hilton at University Place. I absolutely adore Katelyn. She was an absolute joy to work with,she made sure that everything was the way I wanted it to be. Along with her assistant,I wish I could remember her name but I adore her too. Choosing this venue is a must, it's beautiful and you will not regret it. -
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U Sent on 09/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough about the Hilton Charlotte University Place! I stayed here a couple of years ago and it was a nice place, great location. But my last stay (August 10-14, 2016) was the absolute best place for my wedding. From the time, I started planning back in May up until the actual day, the process was seamless. My wedding specialist, Katelyn Freeman, was ABSOLUTELY AMAZING!!! She was the ultimate professional and the sweetest person you could ever work with. She made planning the wedding from afar (literally across the country) effortless. Upon checking into the hotel, the staff was super accommodating and made sure everything I needed was taken care of. The hotel was completely sold out and was hosting several events and reunion but the staff was friendly and went out of there way to assist my husband and all of our guests (as if we were the only ones there). The rooms were clean and comfortable and property is well kept. The area itself has lots to offer and is easily accessible to eateries, shopping, and the freeway. Overall, I would highly recommend this hotel and location for any and all occasions.I cannot say enough about the Hilton Charlotte University Place! I stayed here a couple of years ago and it was a nice place, great location. But my last stay (August 10-14, 2016) was the absolute best place for my wedding. From the time, I started planning back in May up until the actual day, the process was seamless. My wedding specialist, Katelyn Freeman, was ABSOLUTELY AMAZING!!! She was the ultimate professional and the sweetest person you could ever work with. She made planning the wedding from afar (literally across the country) effortless. Upon checking into the hotel, the staff was super accommodating and made sure everything I needed was taken care of. The hotel was completely sold out and was hosting several events and reunion but the staff was friendly and went out of there way to assist my husband and all of our guests (as if we were the only ones there). The rooms were clean and comfortable and property is well kept. The area itself has lots to offer and is easily accessible to eateries, shopping, and the freeway. Overall, I would highly recommend this hotel and location for any and all occasions. -
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Cynthia Sent on 12/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From beginning to the end, The Hilton University provided A1 service. My wedding specialist(Rayna Stroud) at the Hilton was t the best of the best.From beginning to the end, The Hilton University provided A1 service. My wedding specialist(Rayna Stroud) at the Hilton was t the best of the best. -
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Ebony Sent on 08/12/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had both our ceremony and reception here and our wedding specialist was Rayna. Rayna was absolutely amazing. She went above and beyond to ensure the days leading up to our wedding and our wedding day special. Everything was wonderful especially the staff. They were very attentive and they made us and our guest feel very special. My husband gave Rayna a run for her money with all the many questions and different request but she handled it effortlessly and went above and beyond to ensure we got everything we wanted. The food and drinks were a little pricey, but it was well worth it with the way the staff treated us and our guests. They made accommodations to fit us and what we were looking for and our expectations were exceeded!!! rayna you are the bomb girl!!!We had both our ceremony and reception here and our wedding specialist was Rayna. Rayna was absolutely amazing. She went above and beyond to ensure the days leading up to our wedding and our wedding day special. Everything was wonderful especially the staff. They were very attentive and they made us and our guest feel very special. My husband gave Rayna a run for her money with all the many questions and different request but she handled it effortlessly and went above and beyond to ensure we got everything we wanted. The food and drinks were a little pricey, but it was well worth it with the way the staff treated us and our guests. They made accommodations to fit us and what we were looking for and our expectations were exceeded!!! rayna you are the bomb girl!!! -
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Karlene Sent on 07/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ms. Emily Bowers is one of the most dedicated wedding specialist. I got married on July 4 at the Hilton University and I am so glad I chose that venue and that she assisted me all the way. She was the most pleasant, outgoing and professional people I have come across. I do not live in the area so I did have to call or email to get a lot of items accomplished her quality of service and responsiveness was above and beyond everything I could have asked for. The catering was fantastic. I was very nervous because I have heard horror stories of hotel food not being so good. The Charlotte Hilton is definitely not one of those places everything they did for me and my husband was more than words could express. Will definitely recommend them for any function.Ms. Emily Bowers is one of the most dedicated wedding specialist. I got married on July 4 at the Hilton University and I am so glad I chose that venue and that she assisted me all the way. She was the most pleasant, outgoing and professional people I have come across. I do not live in the area so I did have to call or email to get a lot of items accomplished her quality of service and responsiveness was above and beyond everything I could have asked for. The catering was fantastic. I was very nervous because I have heard horror stories of hotel food not being so good. The Charlotte Hilton is definitely not one of those places everything they did for me and my husband was more than words could express. Will definitely recommend them for any function.Hilton Charlotte University Place's reply:
Karlene, the pleasure was all mine! You were a joy to work with. I'm so glad the Hilton exceeded all of your expectations and that your night was wonderful! Best wishes to you both!
-Emily Bowers, Wedding Specialist -
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User2199968 Sent on 06/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had an amazing time working with the wedding specialist (Emily Bowers) and the Hilton team. They have made our wedding a spectacular event, just the way we have imagined it to be.We had an amazing time working with the wedding specialist (Emily Bowers) and the Hilton team. They have made our wedding a spectacular event, just the way we have imagined it to be.Hilton Charlotte University Place's reply:
Thank you so much! We are so glad we were able to bring all of your dreams to life :)
-Emily Bowers, Wedding Specialist -
Quality of service
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Ashley Sent on 05/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Where do I even begin! The Hilton was beyond the perfect location for our Wedding this May! Working with Rayna (the wedding coordinator) was a blast! She was very friendly, down to Earth, and genuinely cared about our ideas and expectations. She not only listened but she delivered our dream wedding and the day flowed like only one couple could hope for! While Rayna was by far our favorite and she delivered such an amazing experience, she did not do it all on her own. The staff working at the Hilton also were encountered on multiple occasions. From the excellent customer service at the desk upon check in, to the staff that assisted during our dinner, everyone delivered a friendly smile and worked to make even the small things, very enjoyable. Let's not forget about the amazing kitchen staff who prepared our delicious dinner. Our guests are still raving about the amazing food!! Also, the night of our wedding we were given a complimentary room for the night. The room was very spacious, clean, and the king size bed was very comfortable! We were so impressed by how the Hilton and it's staff made such a huge positive impact on a day that we will never forget!! My partner and I are very glad we made the decision to trust the staff at the Hilton and would highly recommend it for a venue or just a night out of town! Thank you guys for all you did for us!Where do I even begin! The Hilton was beyond the perfect location for our Wedding this May! Working with Rayna (the wedding coordinator) was a blast! She was very friendly, down to Earth, and genuinely cared about our ideas and expectations. She not only listened but she delivered our dream wedding and the day flowed like only one couple could hope for! While Rayna was by far our favorite and she delivered such an amazing experience, she did not do it all on her own. The staff working at the Hilton also were encountered on multiple occasions. From the excellent customer service at the desk upon check in, to the staff that assisted during our dinner, everyone delivered a friendly smile and worked to make even the small things, very enjoyable. Let's not forget about the amazing kitchen staff who prepared our delicious dinner. Our guests are still raving about the amazing food!! Also, the night of our wedding we were given a complimentary room for the night. The room was very spacious, clean, and the king size bed was very comfortable! We were so impressed by how the Hilton and it's staff made such a huge positive impact on a day that we will never forget!! My partner and I are very glad we made the decision to trust the staff at the Hilton and would highly recommend it for a venue or just a night out of town! Thank you guys for all you did for us!Hilton Charlotte University Place's reply:
Aww!!!! Thank you so much Ashley!!! You and Britt were an absolute JOY to work with!!
Everything turned out beautiful, from those gorgeous red roses, to the Lego details!
I’m so happy you chose to spend your special day with the Hilton family and we met your expectations!
Take care and Congratulations again!
PS: I hope you enjoyed Hawaii!
Your Wedding Specialist,
Rayna S.
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Linda Sent on 05/25/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We could not have picked a better venue for the wedding and the reception. We viewed a lot of venues before coming here. Once we came here, we knew this was the place. The wedding was outside by the water. Day turned out beautiful for an outside wedding. However, there was a backup plan in place. The cocktail hour and reception was awesome!! Everyone raved about the food. The staff at the Hilton Charlotte University Place were outstanding! The rooms were clean and ready when promised. I would highly recommend this place for a wedding!! They made sure that our daughter and our new son-in-law had the wedding of their dreams!Perfect place for a wedding!We could not have picked a better venue for the wedding and the reception. We viewed a lot of venues before coming here. Once we came here, we knew this was the place. The wedding was outside by the water. Day turned out beautiful for an outside wedding. However, there was a backup plan in place. The cocktail hour and reception was awesome!! Everyone raved about the food. The staff at the Hilton Charlotte University Place were outstanding! The rooms were clean and ready when promised. I would highly recommend this place for a wedding!! They made sure that our daughter and our new son-in-law had the wedding of their dreams!Perfect place for a wedding!Hilton Charlotte University Place's reply:
THANK YOU so much for the wonderful compliments, Linda! It goes without saying that both families were such a joy to work with. We are so happy that we were able to make their dreams come true! Keep in touch!
-Emily Bowers, Wedding Specialist -
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Courtney Sent on 07/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Emily was my planner and totally helped me create a stunning event that far exceeded my expectations!! I can't thank her enough for all her hard work to make our day magical! The food, service and just EVERYTHING WAS EXCELLENT!!! I have been telling everyone to go see this gorgeous venue and work with Emily!!!Emily was my planner and totally helped me create a stunning event that far exceeded my expectations!! I can't thank her enough for all her hard work to make our day magical! The food, service and just EVERYTHING WAS EXCELLENT!!! I have been telling everyone to go see this gorgeous venue and work with Emily!!!Hilton Charlotte University Place's reply:
Courtney, you are too sweet! Thank you for the outstanding compliments and the referrals! I am thrilled for you and Anthony and your growing family :) Best wishes to you all!
-Emily Bowers, Wedding Specialist -
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Tosha Sent on 10/03/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Emily Bowers was my husband and I Wedding Specialist and was simply FABULOUS!!!! Initially, we were leaning towards an uptown venue but happened to find out about Hilton Charlotte University/Lakeview Patio venue. Our SPECIAL day was everything and MORE. Emily was always available and very professional. She has a great sense of humor and what I like most is she was never pushy. If you're looking for a beautiful venue, great food, nice luxury hotel accomodations then the Hilton is your venue. I promise you will be glad that you made the choice. Emily, thanks again for providing such EXCEPTIONAL SERVICE:):):):) #toshaanddoug92714Emily Bowers was my husband and I Wedding Specialist and was simply FABULOUS!!!! Initially, we were leaning towards an uptown venue but happened to find out about Hilton Charlotte University/Lakeview Patio venue. Our SPECIAL day was everything and MORE. Emily was always available and very professional. She has a great sense of humor and what I like most is she was never pushy. If you're looking for a beautiful venue, great food, nice luxury hotel accomodations then the Hilton is your venue. I promise you will be glad that you made the choice. Emily, thanks again for providing such EXCEPTIONAL SERVICE:):):):) #toshaanddoug92714Hilton Charlotte University Place's reply:
Wow, Tosha, I can't thank you enough for the kind words! YOU were a joy to work with! You always kept me laughing :) I'm so glad you all decided to spend your special day with us. I am so thrilled for you and Doug and wish you all the happiness in the world!
--Emily Bowers -
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Dominique Sent on 10/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We changed our wedding venue to the Hilton, right on the water, just 3 days before the wedding. Their wedding planner worked with us extensively to ensure this venue could work for us.
They were great hosts for our wedding. If you haven't been there you should just go and look, the outdoor wedding venue is beautiful. In addition to that their wooden structure on the deck is built to handle just about anything you can imagine, including lanterns, curtains or ribbons. They were also accommodating with chairs and a table for us to use.
They made the experience painless and I believe because of their efforts our wedding was significantly better than it would have been at our previous venue.We changed our wedding venue to the Hilton, right on the water, just 3 days before the wedding. Their wedding planner worked with us extensively to ensure this venue could work for us.
They were great hosts for our wedding. If you haven't been there you should just go and look, the outdoor wedding venue is beautiful. In addition to that their wooden structure on the deck is built to handle just about anything you can imagine, including lanterns, curtains or ribbons. They were also accommodating with chairs and a table for us to use.
They made the experience painless and I believe because of their efforts our wedding was significantly better than it would have been at our previous venue.Hilton Charlotte University Place's reply:
We are so glad we were able to accommodate you all for your special day! It was our pleasure having you all with us. Thank you for the kind words :)
--Emily Bowers -
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Decora Sent on 09/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ms. Emily Bowers was my wedding coordinator, or shall I say angel. She was always willing to answer the thousands of questions I had and she worked well with all of my outside vendors, to ensure my day went of without a hitch. Even though I am well aware that she does 100's of wedding a year, she made sure that when it was our turn it was all about us. Not to mention the wonderful staff they were very courteous, one ex. of this was: one of the wait staff noticed that I was to nervous to eat my food so he wrapped it up for me. The Hilton made our day exactly what it was supposed to be....unforgettable.Ms. Emily Bowers was my wedding coordinator, or shall I say angel. She was always willing to answer the thousands of questions I had and she worked well with all of my outside vendors, to ensure my day went of without a hitch. Even though I am well aware that she does 100's of wedding a year, she made sure that when it was our turn it was all about us. Not to mention the wonderful staff they were very courteous, one ex. of this was: one of the wait staff noticed that I was to nervous to eat my food so he wrapped it up for me. The Hilton made our day exactly what it was supposed to be....unforgettable.Hilton Charlotte University Place's reply:
Decora, it goes without saying that you were a joy to work with. Your sweet spirit and positive attitude were always so great to be around! I am so thrilled for you both and know you will have a long lasting, love filled marriage! Keep in touch!
--Emily Bowers -
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Debra Sent on 12/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a renewal reception at the Hilton. Emily Bowers was the best. She handled everything. The room was great, the food was excellent and the service was awesome. We are planning another party in Jan 16. Emily took care of us again. You could ask for a better wedding planner, her attention to detail was excellent.We had a renewal reception at the Hilton. Emily Bowers was the best. She handled everything. The room was great, the food was excellent and the service was awesome. We are planning another party in Jan 16. Emily took care of us again. You could ask for a better wedding planner, her attention to detail was excellent. -
Quality of service
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