Hilton Columbia Center Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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Cait W. Sent on 12/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great for small and large events!
Everything was great—from the venue to the catering and the staff. We enjoyed our evening here at the Hilton and would recommend this to anyone!Everything was great—from the venue to the catering and the staff. We enjoyed our evening here at the Hilton and would recommend this to anyone! -
Quality of service
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Kendra B. Sent on 09/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience for our Guests
The Hotel was amazing. Danielle Buschur the Sales Manager was great to work with. she had signs posted int the lobby to welcome guests for the weddingThe Hotel was amazing. Danielle Buschur the Sales Manager was great to work with. she had signs posted int the lobby to welcome guests for the wedding -
Quality of service
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Beth B. Sent on 09/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent location, wonderful facilities!
Danielle was a pleasure to work with! The location of the Hilton was in easy walking distance to great restaurants and wedding festivities!Danielle was a pleasure to work with! The location of the Hilton was in easy walking distance to great restaurants and wedding festivities!Hilton Columbia Center's reply:
Hi Beth,
Thanks for your review! We, too, love our convenient downtown location! We'll pass along your comments to Danielle. We hope you reach out if we can assist again in the future! -
Quality of service
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Virginia Sent on 06/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional Value
Our hotel room was most comfortable and clean. The service we received at the hotel was efficient and professional. We would stay there again.Our hotel room was most comfortable and clean. The service we received at the hotel was efficient and professional. We would stay there again.Hilton Columbia Center's reply:
Thank you very much for your review of our property! We are so glad to know that you and your guests had a wonderful experience with us. -
Quality of service
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Allen S. Sent on 06/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service and location; professional staff
As father of a groom from out of town, I worked with the Sales Manager Danielle Buschur to arrange rooms in the Hampton Inn, which is 200 yards from the Hilton. She and the staff provided great service in getting us rooms, and the rooms were very nice. Danielle and staff also worked very well in coordinating bus schedules with us. Some of the guests also stayed at the Hilton, and I heard positive comments about those rooms as well. The location of the two hotels is great, with many restaurants, bars, and stores nearby.As father of a groom from out of town, I worked with the Sales Manager Danielle Buschur to arrange rooms in the Hampton Inn, which is 200 yards from the Hilton. She and the staff provided great service in getting us rooms, and the rooms were very nice. Danielle and staff also worked very well in coordinating bus schedules with us. Some of the guests also stayed at the Hilton, and I heard positive comments about those rooms as well. The location of the two hotels is great, with many restaurants, bars, and stores nearby.Hilton Columbia Center's reply:
Hi Allen,
Thank you for sharing your experience with our hotels! We are glad that we made the wedding block experience easy for you as an out-of-town planner! We hope to be of assistance on your next trip to Columbia. -
Quality of service
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Lori Sent on 04/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellecnt customer service
Danielle and team provided excellent customer service throughout the bridal block reservation process and were a pleasure to work with.Danielle and team provided excellent customer service throughout the bridal block reservation process and were a pleasure to work with.Hilton Columbia Center's reply:
Thank you very much for your review! We are so glad to hear that the wedding room block reservation process was made easy by Danielle and our staff. We appreciate your feedback and wish you a lifetime of happiness! -
Quality of service
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Doris Sent on 09/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome Hotel with great southern hospitality!!!!
My daughter wedding was on 9.21.19. Her guest was treated with exceptional care. Danielle was the perfect POC. She made sure each guest needs were met with ease.
Thank you Danielle BusherMy daughter wedding was on 9.21.19. Her guest was treated with exceptional care. Danielle was the perfect POC. She made sure each guest needs were met with ease.
Thank you Danielle BusherHilton Columbia Center's reply:
Hi Doris,
Thank you very much for your review! We are extremely happy that Danielle was able to provide you with everything you needed for your daughter's special day. We hope you come back to stay with us! -
Quality of service
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Andrea Sent on 04/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic stay at the Hilton Columbia Center
The stay for our Daughter's wedding was a fantastic experience. The staff from Top to bottom were professional and very accommodating and met all our needs. Very clean and modern rooms. Location ideal for guests to enjoy all the great venues and restaurants in Columbia. Highly recommend this Hotel !!!The stay for our Daughter's wedding was a fantastic experience. The staff from Top to bottom were professional and very accommodating and met all our needs. Very clean and modern rooms. Location ideal for guests to enjoy all the great venues and restaurants in Columbia. Highly recommend this Hotel !!!Hilton Columbia Center's reply:
Thank you very much for your review of our property! We are so glad to know that you and your guests had a wonderful experience with us. -
Quality of service
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User1109994 Sent on 03/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff made all the difference and everyone really went above and beyond to help. They are also flexible with last minute detail changesThe staff made all the difference and everyone really went above and beyond to help. They are also flexible with last minute detail changes -
Quality of service
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Katie Sent on 06/10/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great hotel choice for guests!
Loved everything about working with Danielle and the rest of the Hilton staff. Very professional and responsive. I would highly recommend using the Hilton Columbia Center for weddings!Loved everything about working with Danielle and the rest of the Hilton staff. Very professional and responsive. I would highly recommend using the Hilton Columbia Center for weddings!Hilton Columbia Center's reply:
Hi Katie!
Thank you so much for sharing your feedback! We are elated to hear that our staff readily assisted you with your big day! We wish you the best. -
Quality of service
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Donna M. Sent on 04/08/20193.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
One Big Glitch
The only glitch was not having rooms ready for those checking in Saturday for a 6:00 pm wedding next door. Some had to change in a bathroom.The only glitch was not having rooms ready for those checking in Saturday for a 6:00 pm wedding next door. Some had to change in a bathroom.Hilton Columbia Center's reply:
Hi Donna,
Thank you for your feedback! While we regret we were not able to have our sleeping rooms ready in a timely manner due to unforseen circumstances, we are glad that everything else went smoothly. We appreciate you choosing us to host your attendees and wish your daughter and son-in-law a lifetime of happiness! -
Quality of service
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