Graduate Eugene Reviews
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Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
4 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
4
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Featured
Katherine F. Sent on 02/11/20205 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Graduate Eugene Has Everything you Want and More
We recently hosted a wedding and a number of related events at the Graduate Hotel. We held the ceremony in the conference area and the reception in the Vistas Room on the 12th floor. In addition we hosted 20+ family groups in the hotel. It was fantastic to have a venue that could accommodate everything! This is hard to find-especially in Eugene. From the very beginning our experience was first class. Andrea and Valerie gave us a tour and were incredibly friendly and helpful. Once we chose the Graduate, the helpfulness continued with everyone we encountered whether it was the person booking the rooms, the chef and catering people, the head of room service...they all went out of their way to be helpful. In the end, the event was incredible. We had a planner and she had her team but the hotel team was right there with us making everything happen and cheering us along. It was a world class experience. I cannot recommend this venue and their team more!We recently hosted a wedding and a number of related events at the Graduate Hotel. We held the ceremony in the conference area and the reception in the Vistas Room on the 12th floor. In addition we hosted 20+ family groups in the hotel. It was fantastic to have a venue that could accommodate everything! This is hard to find-especially in Eugene. From the very beginning our experience was first class. Andrea and Valerie gave us a tour and were incredibly friendly and helpful. Once we chose the Graduate, the helpfulness continued with everyone we encountered whether it was the person booking the rooms, the chef and catering people, the head of room service...they all went out of their way to be helpful. In the end, the event was incredible. We had a planner and she had her team but the hotel team was right there with us making everything happen and cheering us along. It was a world class experience. I cannot recommend this venue and their team more!Graduate Eugene's reply:
Kathy,
It was such a pleasure working with you and for our team to be a part of your daughter's special day, so thank you for the kind words! All of us here wish Dana & Nathan a lifetime of adventure, laughs and love!
Best,
Andrea, Valerie & Graduate Eugene -
Quality of service
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User2740489 Sent on 08/24/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What can I say about Eugene Hilton Events Department? They were an awesome crew! We worked with Andrea V. And Freeland (the day of). Andrea tirelessly answered all emails, accommodated all requests where possible and went above and beyond to make our day the best it could be. I could not thank her enough for all she did.
Freeland tirelessly worked with us on the day of the wedding (we met him I think the day before or couple of days before since he was to oversee that day) You can imagine the nerves and worries I had; they calmly answered any and all questions (since they stored our flowers and we were freaking out that they would freeze) he assured us everything would be alright and boy did they come through.... I don't know the names of all who worked our wedding on 8/8/16 but if we could thank each on of them again we would. We are forever grateful that you made our day a big success. We feel thank you is not even enough to express how we truly feel.
If you are ever thinking of having your event at Hilton and you have Andrea or Freeland helping you I wouldn't worry a bit!! You would be in great hands! These guys rock!
Thank you from the bottom of our hearts. ??What can I say about Eugene Hilton Events Department? They were an awesome crew! We worked with Andrea V. And Freeland (the day of). Andrea tirelessly answered all emails, accommodated all requests where possible and went above and beyond to make our day the best it could be. I could not thank her enough for all she did.
Freeland tirelessly worked with us on the day of the wedding (we met him I think the day before or couple of days before since he was to oversee that day) You can imagine the nerves and worries I had; they calmly answered any and all questions (since they stored our flowers and we were freaking out that they would freeze) he assured us everything would be alright and boy did they come through.... I don't know the names of all who worked our wedding on 8/8/16 but if we could thank each on of them again we would. We are forever grateful that you made our day a big success. We feel thank you is not even enough to express how we truly feel.
If you are ever thinking of having your event at Hilton and you have Andrea or Freeland helping you I wouldn't worry a bit!! You would be in great hands! These guys rock!
Thank you from the bottom of our hearts. ?? -
Quality of service
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User1015007 Sent on 11/13/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were an amazing company to work with for my wedding and super friendly to ALL my guests. THANK YOU!!!!!!!!!!!! And the FOOD OMG I still hear rave reviews from my family and friends how delicious everything was :)They were an amazing company to work with for my wedding and super friendly to ALL my guests. THANK YOU!!!!!!!!!!!! And the FOOD OMG I still hear rave reviews from my family and friends how delicious everything was :) -
Quality of service
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Sam Sent on 02/11/20144 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Was there for a training event. They were very professional and friendly. Rooms were very clean and nicely furnished.Was there for a training event. They were very professional and friendly. Rooms were very clean and nicely furnished. -
Quality of service
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