Hilton Garden Inn Auburn Reviews
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Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
13 Reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
13
![Hilton Garden Inn Auburn 1](https://cdn0.weddingwire.com/review/5032/original/640/jpg/3252305.jpeg)
![Hilton Garden Inn Auburn 2](https://cdn0.weddingwire.com/review/7032/original/640/jpg/3252307.jpeg)
![Hilton Garden Inn Auburn 3](https://cdn0.weddingwire.com/review/9032/original/640/jpg/3252309.jpeg)
+12
User photos
![Hilton Garden Inn Auburn 4](https://cdn0.weddingwire.com/review/1132/original/640/jpg/3252311.jpeg)
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Lindsey T. Sent on 11/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect hotel for guest travel
Rooms were great and the staff was very friendly. Everything was very clean and they were very accommodating to guests who wanted to stay additional days.Rooms were great and the staff was very friendly. Everything was very clean and they were very accommodating to guests who wanted to stay additional days. -
Quality of service
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Rebecca Sent on 11/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding venue
From start to finish, our wedding at the Hilton was so easy. My husband and I did not want to do our wedding at a hotel BUT with us and my family coming from out of town, it made sense. And I do not regret it one bit. The food was amazing and the coordination was spot on. Jim (the hotel planner) was very responsive and made sure I had everything I wanted. There were no issues the day of (at least that I knew of) and things flowed seamlessly. I would 100% do my wedding here again.From start to finish, our wedding at the Hilton was so easy. My husband and I did not want to do our wedding at a hotel BUT with us and my family coming from out of town, it made sense. And I do not regret it one bit. The food was amazing and the coordination was spot on. Jim (the hotel planner) was very responsive and made sure I had everything I wanted. There were no issues the day of (at least that I knew of) and things flowed seamlessly. I would 100% do my wedding here again.-
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+2 photos
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Quality of service
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Ashley R. Sent on 09/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great place for a wedding reception!!
Amanda and James were awesome and I worried about nothing. Very stress free.Amanda and James were awesome and I worried about nothing. Very stress free. -
Quality of service
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Kanecqual Sent on 02/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and Beautiful
Although we didn't book with them, the staff was amazingAlthough we didn't book with them, the staff was amazing -
Quality of service
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Shelby Sent on 07/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
I worked with Amanda in sales the entire time and she is the main reason I went with the Hilton. She was so friendly and willing to do anything to make our special day the best it could be. The prices were transparent - no added fees, which added to my feeling that the Hilton was the right place to go. Our wedding was gorgeous and Amanda put together the centerpieces once I bought the materials she didn’t have. The food was also amazing, every single guest complimented what they had - and most had everything on the buffet! I would 200% recommend the Hilton to anyone looking to plan a nice wedding for a reasonable price.I worked with Amanda in sales the entire time and she is the main reason I went with the Hilton. She was so friendly and willing to do anything to make our special day the best it could be. The prices were transparent - no added fees, which added to my feeling that the Hilton was the right place to go. Our wedding was gorgeous and Amanda put together the centerpieces once I bought the materials she didn’t have. The food was also amazing, every single guest complimented what they had - and most had everything on the buffet! I would 200% recommend the Hilton to anyone looking to plan a nice wedding for a reasonable price. -
Quality of service
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Paige M. Sent on 01/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Special Day ❤️
Everyone went above and beyond. Amanda was amazing! She made everything so easy and really paid attention to every little detail that I asked! I sent my bridesmaids down to make sure that all of the tea lights, small lights on tables and other lights were on. But Amanda had already turned them all on! They truly took the stress out of my wedding day. I appreciate it so much and we are very glad we chose to have the Hilton post our special day!Everyone went above and beyond. Amanda was amazing! She made everything so easy and really paid attention to every little detail that I asked! I sent my bridesmaids down to make sure that all of the tea lights, small lights on tables and other lights were on. But Amanda had already turned them all on! They truly took the stress out of my wedding day. I appreciate it so much and we are very glad we chose to have the Hilton post our special day!-
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+8 photos
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Quality of service
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Corey Sent on 09/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best to work and very professionalThe best to work and very professional -
Quality of service
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Amanda Sent on 09/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Having my wedding reception at the Hilton Garden Inn in Auburn NY was fantastic! Their reception center was just the right amount of space for ~75 people plus room for the HGI catering staff! I would highly recommend contacting Amanda at HGI to get your wedding reception in the books!Having my wedding reception at the Hilton Garden Inn in Auburn NY was fantastic! Their reception center was just the right amount of space for ~75 people plus room for the HGI catering staff! I would highly recommend contacting Amanda at HGI to get your wedding reception in the books!Hilton Garden Inn Auburn's reply:
Thank you so much! We appreciate your feed back and please come back and visit. -
Quality of service
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Jessica Sent on 05/26/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hilton Garden Inn was the perfect venue for our wedding reception! The event coordinator, Jessica Cantu, is not only one of the most professional and accommodating people, but she is also an incredibly lovely person who really loves her job! Jessica responded quickly to every request and question and was always happy to help! We felt fully confident that our vision for our reception would come true, and it did! There is no need to fret about trusting your coordinator when it comes to Jessica! The room was set up beautifully, and they even provided some of the centerpiece decorations! My guests raved about the food (which was very affordable) and said it was the best wedding food they've ever had! Everyone that stayed at the hotel also commented on how nice the rooms were! Everyone had an incredible time and we could not have been more pleased! Thank you to Jessica and the rest of the Hilton Garden staff!The Hilton Garden Inn was the perfect venue for our wedding reception! The event coordinator, Jessica Cantu, is not only one of the most professional and accommodating people, but she is also an incredibly lovely person who really loves her job! Jessica responded quickly to every request and question and was always happy to help! We felt fully confident that our vision for our reception would come true, and it did! There is no need to fret about trusting your coordinator when it comes to Jessica! The room was set up beautifully, and they even provided some of the centerpiece decorations! My guests raved about the food (which was very affordable) and said it was the best wedding food they've ever had! Everyone that stayed at the hotel also commented on how nice the rooms were! Everyone had an incredible time and we could not have been more pleased! Thank you to Jessica and the rest of the Hilton Garden staff! -
Quality of service
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Melissa Sent on 10/27/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had both my rehearsal and wedding at the Hilton in Auburn and I couldn't have been more pleased with the services they provided. Everyone was incredibly accommodating, helpful, and did their very best to please me and make sure my wedding went off without a hitch. The guest rooms were amazing, the food was outstanding, and the atmosphere was perfect. Best wedding venue I could have chosen!!I had both my rehearsal and wedding at the Hilton in Auburn and I couldn't have been more pleased with the services they provided. Everyone was incredibly accommodating, helpful, and did their very best to please me and make sure my wedding went off without a hitch. The guest rooms were amazing, the food was outstanding, and the atmosphere was perfect. Best wedding venue I could have chosen!! -
Quality of service
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Carole Sent on 08/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hilton Garden Inn is a new property in the Auburn NY area. We had our rehearsal dinner here for about 100 guests and it was beautiful. Jessica was AMAZING. The food was delicious, the staff was professional and we even had access to the outdoor seating area so guests could mingle from indoors to outdoors during cocktails. Really lovely. I recommend!The Hilton Garden Inn is a new property in the Auburn NY area. We had our rehearsal dinner here for about 100 guests and it was beautiful. Jessica was AMAZING. The food was delicious, the staff was professional and we even had access to the outdoor seating area so guests could mingle from indoors to outdoors during cocktails. Really lovely. I recommend! -
Quality of service
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Christa Sent on 08/31/20184.7 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ask to reserve the fire pit area for your guest.Ask to reserve the fire pit area for your guest. -
Quality of service
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Michelle Sent on 06/26/20170.7 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 1.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Horrible choice for our wedding!! The manager Drew was rude and unprofessional. They messed up all of our food on the day of the wedding. The entire year we planned the wedding we has nothing but issues and horrible communication with the hotel.Horrible choice for our wedding!! The manager Drew was rude and unprofessional. They messed up all of our food on the day of the wedding. The entire year we planned the wedding we has nothing but issues and horrible communication with the hotel. -
Quality of service
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