Hilton Garden Inn Phoenix/Avondale Reviews
View more informationReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
8 Reviews
93% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
8
+14
User photos
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Trina Sent on 02/23/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Personal Wedding & Event Planner
Where do I begin... I had the opportunity to work with Tracy Thompson ( Hilton Garden Inn/Avondale) for my own wedding in November of 2022. Tracy worked with me every step of the way to ensure that I would be the Bride and not the Planner for my own day. She was so accommodating.
Fast forward 2024, I had the opportunity to work again with Tracy for a clients theme wedding that was planned for February 2024. From Tracy's kindness, attention to detail, timely response, accommodations with a bridal suite 1 week prior to wedding, to Chef making sure the brides meal meet her specifications, to the staff quickly attending to all the day of details I requests to make sure all was perfect! We had the most amazing experience here at the Hilton Garden Inn\Avondale. And the food is always pleasing, no guest left hungry. I could go on and on.
As a Personal Planner, I enjoy working with a team that cares about all the details as much as I do for each client, it makes a difference.
Looking forward to the continued partnership with Tracy Thompson and the Hilton Garden Inn/Avondale.
Cheers!Where do I begin... I had the opportunity to work with Tracy Thompson ( Hilton Garden Inn/Avondale) for my own wedding in November of 2022. Tracy worked with me every step of the way to ensure that I would be the Bride and not the Planner for my own day. She was so accommodating.
Fast forward 2024, I had the opportunity to work again with Tracy for a clients theme wedding that was planned for February 2024. From Tracy's kindness, attention to detail, timely response, accommodations with a bridal suite 1 week prior to wedding, to Chef making sure the brides meal meet her specifications, to the staff quickly attending to all the day of details I requests to make sure all was perfect! We had the most amazing experience here at the Hilton Garden Inn\Avondale. And the food is always pleasing, no guest left hungry. I could go on and on.
As a Personal Planner, I enjoy working with a team that cares about all the details as much as I do for each client, it makes a difference.
Looking forward to the continued partnership with Tracy Thompson and the Hilton Garden Inn/Avondale.
Cheers!-
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+15 photos
Hilton Garden Inn Phoenix/Avondale's reply:
Thank you, Trina! We love working with you and welcome you back any time! Your brides are luck to have you. -
Quality of service
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Asava Sent on 06/11/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautifully decorated and friendly staff; the food was great and we liked how they took the time to prepare the chicken in the shape of a heart without us even asking. In our book the Hilton gardens in Avondale Arizona ROCK!Beautifully decorated and friendly staff; the food was great and we liked how they took the time to prepare the chicken in the shape of a heart without us even asking. In our book the Hilton gardens in Avondale Arizona ROCK! -
Quality of service
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Rosie Sent on 10/20/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff, food and atmosphere was just wonderful!!!! All of our friends have told us that the food was outstanding and the service was great. Everyone was so nice and very accomodating to a really nervous bride :) It was just the best day - we could not have had a better venue or nicer people to work with and what a GREAT price - Tracey and her entire staff were so attentive. We will forever be greatful!!
THANKS AVONDALE HILTON!!!!The staff, food and atmosphere was just wonderful!!!! All of our friends have told us that the food was outstanding and the service was great. Everyone was so nice and very accomodating to a really nervous bride :) It was just the best day - we could not have had a better venue or nicer people to work with and what a GREAT price - Tracey and her entire staff were so attentive. We will forever be greatful!!
THANKS AVONDALE HILTON!!!!Hilton Garden Inn Phoenix/Avondale's reply:
Thanks ro! We had such a great time with you and your family. We hope to see you again soon!! -
Quality of service
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Brittni Sent on 01/21/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our weddign reception here and Tracy and the staff were amazing! The sservice was excellent and Tracy did a great job in accomodating us and figuring out what would work best for us. We had a honeymoon sweet that night and the room was awesome. THis is a great place to host a reception or any event!We had our weddign reception here and Tracy and the staff were amazing! The sservice was excellent and Tracy did a great job in accomodating us and figuring out what would work best for us. We had a honeymoon sweet that night and the room was awesome. THis is a great place to host a reception or any event! -
Quality of service
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Stephanie Sent on 11/29/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tracy and the Staff at The Hilton Garden Inn are wonderful!!!! They took care of everything! I would use them for any event. The Food was spectacular!Tracy and the Staff at The Hilton Garden Inn are wonderful!!!! They took care of everything! I would use them for any event. The Food was spectacular! -
Quality of service
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Bernadette Sent on 05/03/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hilton Garden Inn was an awesome venue for our rehearsal dinner! Tracy's selection of linens, table decor, props and music created both a fun and intimate environment. There was a warm and inviting feel to our banquet room. It especially felt like we were celebrating in our own home! Tracy created the perfect setting for our special occasion and her hospitality definitely made us feel welcome. We were extremely satisfied with our experience and highly recommend the Hilton Garden Inn.
We also stayed at the Hilton Garden Inn on our wedding night. Please ask about the romantic options available for this special occasion! We were very pleased with their honeymoon accommodations.The Hilton Garden Inn was an awesome venue for our rehearsal dinner! Tracy's selection of linens, table decor, props and music created both a fun and intimate environment. There was a warm and inviting feel to our banquet room. It especially felt like we were celebrating in our own home! Tracy created the perfect setting for our special occasion and her hospitality definitely made us feel welcome. We were extremely satisfied with our experience and highly recommend the Hilton Garden Inn.
We also stayed at the Hilton Garden Inn on our wedding night. Please ask about the romantic options available for this special occasion! We were very pleased with their honeymoon accommodations. -
Quality of service
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Charlene Sent on 04/18/20143.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
We had our wedding here. Tracey the event coordinator was amazing, just wish she had stayed the whole time. It seemed when she left that the staff was a little unorganized.We had our wedding here. Tracey the event coordinator was amazing, just wish she had stayed the whole time. It seemed when she left that the staff was a little unorganized. -
Quality of service
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Samantha Sent on 03/30/20113.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 1.5 out of 5 rating
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Flexibility 3.5 out of 5 rating
We booked the site almost a year out and because of spring training players staying at the hotel we weren't given a exact time of when we could decorate until a couple days before. The tables weren't done being set up by them until like 2 hours before the ceremony!! The wedding went smoothly but the coordinator didn't seem to want to be to hands on with actually helping out the day of. Don't get me wrong she was super nice, just not the most helpful.We booked the site almost a year out and because of spring training players staying at the hotel we weren't given a exact time of when we could decorate until a couple days before. The tables weren't done being set up by them until like 2 hours before the ceremony!! The wedding went smoothly but the coordinator didn't seem to want to be to hands on with actually helping out the day of. Don't get me wrong she was super nice, just not the most helpful. -
Quality of service
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