Hilton Garden Inn Pittsburgh Southpointe Reviews

entire team went above and beyond to help us prepare, plan, and celebrate our special day! Any concerns we had were answered and taken care of immediately and the venue assure everything was how we wanted it. Head staff was constantly checking and assuring we were taken care of even providing us drinks before we even asked. Honestly helped us focus on being with our guests! Not only was the staff and service wonderful, the food was fabulous with graciously large proportions !! All of our guests have raved about how wonderful everything was ! The Hilton Garden really does make visions come to life and made our wedding perfect in so many ways.

The Hilton Garden Inn Southpointe made such a beautiful venue for our ceremony, cocktail hour and reception. Kellyn was AMAZING, she made sure everything was PERFECT!

The hotel itself is beautiful with clean rooms and great amenities. Kellyn, the event coordinator made our wedding dreams come true. She was prompt in all her email responses and answered any and all questions we had. Day of, she was around for any of our needs and made sure the reception was set up perfectly. The hotel food was incredible. All of our guests enjoyed their meals, especially the ravioli appetizer! All of the wait staff was around and timely as they tended to guests. All the bartenders were fabulous as well.

If I could give HGI Southpointe and their staff 100 stars, I would. First and foremost, working with Kellyn Puchalski on our wedding was a pleasure. She was incredibly organized and communicated effectively with all our vendors. Her expertise and experience were evident throughout the planning process, and she made sure everything was executed flawlessly on the wedding day. She has a keen eye for making sure all the details and decor flowed effortlessly with what we had in mind. We can't thank Kellyn enough for all her hard work and encouragement on our day. We highly recommend Kellyn and the HGI staff to anyone looking for a top-notch wedding coordinator and venue.

We had the absolute pleasure of working with Kellyn for our wedding at Hilton Garden Southpointe, and we couldn’t be happier with our decision. From the very beginning, Kellyn displayed an exceptional level of professionalism, attention to detail, and genuine care for our vision.
Planning a wedding can be super overwhelming, but Kellyn made the entire process smooth and stress-free. She was incredibly organized, always available to answer our questions, and went above and beyond to ensure that every detail was perfect. Her creativity and problem-solving skills were evident as they handled every challenge with grace and ease.
On the day of our wedding, Kellyn, Lizzie and their team executed everything flawlessly. We were able to relax and enjoy our special day, knowing that everything was in capable hands. Our guests were raving about how beautiful and seamless the event was, and we owe it all to Kellyn and Lizzie!!
If you’re looking for someone who is not only a top-notch professional but also a kind and compassionate individual who truly cares about making your day unforgettable, look no further than Kellyn. We highly recommend them to any couple looking to have a stress-free, magical wedding day. Even my check in was an exceptional experience with the front desk, they were so kind and prompt to assist me!
Thank you, Kellyn, Lizzie and team at Southpointe Hilton, for making our wedding day everything we dreamed of and more!

I had my wedding at the Hilton Garden Inn Southpointe and it was absolutely amazing! Kellyn did such an amazing job helping me with planning/details leading up to the big day! Kellyn and Lizzie the day of kept everything on track and made sure everything was perfect! The food was amazing!! The staff was attentive and kind during the reception.

I would highly recommend Hilton Garden Inn Southpointe to any couple looking for a wedding ceremony or reception venue! After looking at several reception venues, my husband and I knew that we were going to choose HGI after our initial meeting with Carolyn. Carolyn was truly the main reason we booked the venue. She is so warm, welcoming, and bubbly, and it was clear that she is an expert at her job. She made the entire planning process a breeze! Carolyn was so attentive and answered the many emails I sent promptly, which eased my anxious mind. I knew from the beginning that we were in good hands with her. She made our reception dreams come to life and we were blown away with how our space looked on our wedding day. She made sure everything was in place and that everything ran smoothly. She even helped bustle my dress! The space was gorgeous and we could not have hoped for anything better. The Greene Room was also a dream room for my bridesmaids and I to get ready in. So beautiful and awesome for getting ready pictures before the ceremony! On top of all that, the food was delicious and everything we wanted. All of our friends and family raved about our event! We are so happy with our decision to choose the Hilton Garden Inn Southpointe!

We got married at Hilton Garden Inn at the end of September and can not recommend it enough! Everything about our day was perfect. Every member of the hotel staff, from concierge at check in to the bartenders and catering staff, were so amazing and went above and beyond for us at every step of the way. The bartenders were so friendly and served drinks promptly. The food was amazing! Service was quick, even for 200 people, and our guests are still talking about how good everything was. The venue was so accommodating to any allergies/dietary restrictions we gave them. HGI made the process of dropping off decorations, cookies, and other wedding day items so easy. The staff played a huge role in setting up all our decor and it was beautiful! We were fortunate enough to have beautiful weather on our big day and held our ceremony outdoors. The outdoor ceremony location is so beautiful. There are also so many beautiful locations for pictures in and around the hotel!

The staff at HGI made the entire planning process so easy for us. The event coordinator we worked with, Carolyn, was the deciding factor in choosing between our final 2 venues. She is AMAZING. She was there to answer every question we had, make recommendations, and every meeting we had with her went so smoothly. Having Carolyn there to help us throughout the planning process and on the big day helped relieve so much stress for us, we knew she would do everything in her power to make things go smoothly.

Overall, we are SO happy with the decision we made to have HGI as our venue. We HIGHLY recommend this venue for anyone looking to have their wedding in the area!

Carolyn, the wedding coordinator was absolutely amazing to work this. We had to move our ceremony inside because of the rain & she reassured me and went above and beyond to make our day so special. The only complaint I had was we had a sit down dinner & the food took way too long to come out which delayed dancing. Other than that, I have no complaints

Everything about the hilton garden in was just amazing. the food, the atmosphere, and especially the staff. No matter who i talked to whether it was the front desk, the chef, or servers etc they were all friendly and helpful. I was to specifically call out Carolyn who made the whole process soooooo easy and stress free. We all know planning a wedding is not a piece of cake. You tend to forget things get overwhelmed, and throughout the process Carolyn was able to keep me calm and make me feel at ease. Her knowledge of wedding is just outstanding. I never once doubted her or felt lost during this process. If you are like me and not good at planning anything. Look at this venue!!!

HGI Southpointe was the perfect venue!! Carolyn our wedding coordinator made every step of the way stress free. She is very organized and our reception was absolutely perfect!!! All of the staff was great and very accommodating. If there was anything anyone needed they were just on it! It’s a beautiful room and they decorated it just perfect for us. 10/10 would recommend having your reception here!!

If you are thinking of having your wedding anywhere in the Pittsburgh area, HGI Southpointe should be at the top of your list to visit. From the moment we visited, we knew this venue offered EVERYTHING we wanted for our big day. The ballroom is beautiful and can accommodate any vision. The cocktail hour area left plenty of room for our guests to mingle while still feeling like an intimate space. The outdoor space was the perfect backdrop for our ceremony. While the venue was perfect, we cannot describe how thankful we are for the staff. Although we did not originally book with Carolyn, I would not have changed our coordinator for anything. The HGI is lucky to have someone so talented, knowledgeable, and passionate about their job. From the many emails back and forth, the Zoom and in-person meetings, and making our specific vision come to life, we cannot express how thankful we are to have had her as part of our day. Carolyn was the best, and you NEED her for your big day too. On the big day, everything was seamless! Not only did Carolyn run the show perfectly, but she had amazing help from her teammate Kellyn. Although we did not meet Kellyn as often, she did not disappoint with her role. On the day of we were so thankful that Kellyn was there to the end to make sure we had everything that we needed. Kellyn was with us to keep us on time and make sure everything ran smoothly. These two make a great team. We would also like to give a big thanks and recommendation to the kitchen staff. We had never had such good food at a wedding, and you would not believe the portion sizes. They took care of every request, substitution, and allergy we threw at them and still made every meal perfectly. All of our guests raved about the food and service. Our server Danny was super sweet and made sure our bridal party was taken care of with each course during the reception AND rehearsal dinner. We cannot thank this staff enough for giving us the most perfect day. If we had to go back and do it all again, we would pick HGI and their team, no questions asked. Have your wedding here!

We chose HGI Southpointe for our wedding venue after the first visit. The grounds were gorgeous, the venue space was beautiful, and the attention to detail paid by Carolyn and staff were enough to make this decision a no brainer. From that very first meeting, everything was genuine, organized, precise, and comforting. Carolyn puts all her passion into helping couples get their big day across the finish line. Working through all the intimate details of a wedding is difficult enough, but with the loss of a parent just 2 weeks before the wedding made it extra difficult. Carolyn could not have been more accommodating and for that, we could not be more thankful. Our wedding went off without a hitch thanks to her and the staff. She kept everything in line, on time, and ensured that us and our 150 guests were all taken care of. The wait staff was on another level not normally seen for such large venues/events. They were attentive, polite, quick, and present. The food was OUT OF THIS WORLD and we are still getting compliments over a week later. Every item from the cocktail hour to the soup to the entrees were superb. We highly recommend renting the greene room on the 1st floor. The setup of the room is SUCH a vibe and the girls had so much fun getting ready in there. The outdoor ceremony location is beautifully curated and can be tailored to add anything you could possibly want. The garden is beautifully manicured and creates the perfect location for after ceremony pictures. The reception ball rooms are beautifully renovated with wonderful lighting that create the most inviting space for big or small receptions. The flexibility provided by all these spaces made our day go much smoother since we were able to hold our entire event on site at the HGI. We can't thank Carolyn and her team enough for providing the most perfect atmosphere and location for wedding day.

My husband and I are extremely happy that we chose Hilton Garden Inn Southpointe for our wedding venue. We had our ceremony, cocktail hour, photos, reception, and hotel rooms all at HGI. We also loved that we had Jackson’s on site to spend time with our guests the night before and after the reception.

On top of the venue being beautiful and convenient, the staff was wonderful. Carolyn was our wedding coordinator, and I knew we were in good hands from the moment I met her. She was with us through every step of the way. She helped SO much with decorating and making the reception of my dreams become a reality.

Carolyn and the rest of the staff made the whole process, especially the wedding weekend, so smooth, and took so much stress off my shoulders. Every single detail I told them beforehand was done exactly how I wanted it.

Our wedding was a dream, and I can’t thank everyone at HGI enough.

I’m an out of state bride that planned a wedding through texts, emails and phone calls. That was a challenge on its own. I was super unfamiliar with the venues that Pittsburgh had to offer. My fiancé (at the time) and I were looking for a ballroom that could accommodate about 350 people. We looked at 12 venues. After narrowing down the list to 2 venues (HGI being one of them), our main determining factor was the coordinator. I knew from our first interaction that I wanted to work with Carolyn from the Hilton Garden Inn.

I wanted to work with someone who was very involved with the planning process, efficient, well informed and gave several updates. All that and more describes Carolyn. I can’t say enough good things about her. I specifically changed my initial wedding date to be able to work with her. She was with me through the entire process. She found times that worked for my fiancé and I for our tasting. She updated me constantly! She gave us ideas of what we should add to our reception/ceremony. She recommended vendors. She was so patient and understanding throughout the whole process…. Even when I would send 2728292 updates to her every day and even with the time zone difference. She had answers to all my concerns. She was on top of everything. I wouldn’t have wanted to work with anyone else.

Wedding Day was organized and went by super quickly! It was such a smooth process. Carolyn was there at all times checking on me.

The head chef and his team know flavor and the food turned out beautifully seasoned! During our tasting, we got to try several different options for appetizers and entrees. The chef walked us through each option and allowed us to customize what sauces/sides/vegetables we wanted.

We had our rehearsal dinner at HGI and the food was great! We loved loved loved the New York Strip. The “wedding day” food at cocktail hour and reception was PHENOMENAL! They accommodate all dietary restrictions. We had about 5 butler passed hors dourves, 6 stationary hors dourves, soup, salad, entree and dessert. We got our money’s worth for sure. Our guests are still raving about the food!! Get the filet mignon and the salmon! THEY WERE AMAZING!!! Carolyn helped coordinate all that!

The staff was so nice and welcoming! They tried to accommodate all of our requests. The area around the hotel is quiet and peaceful. It’s close to Pittsburgh and the airport! The gazebo was perfect for our ceremony. The grand ballroom with all the chandeliers is beautiful for a reception. It comfortably fit about 250 guests and 2 bars!

I can’t say enough good things about the venue, the coordinators (Carolyn and Kellyn (who was very present during my wedding day and super helpful)), the bartender (Shoutout Dina), the managers and all the staff. If you plan on having a wedding that will blow your mind, don’t hesitate to go with the Hilton Garden Inn at Pittsburgh Southpointe!

This venue was beautiful! However the day of coordinator Carolyn was the best part!! Her entire team were there with us the entire day! We did a blended American/Indian wedding and she helped coordinate all the vendors. They really go above and beyond in helping you during the wedding day! Also bonus they really take care of bride and groom through out the event with food/drinks just to make sure we are surviving and checking in on us. We are so VERY thankful to Hilton and Carolyn and her team for making our event one that everyone loved!

Hilton Garden Inn Pittsburgh Southpointe and Carolyn Eckler are THE
absolute best and most professional at
executing every single meaningful detail and aspect of your wedding or special event. We looked at many venues, the appeal of having both ceremony + reception in one place with no transportation woes was our goal but we struggled to find a venue with ample outdoor space for a ceremony or photos. When we found the Hilton, it checked every box & more! There's so much usable outside space both on property and across the street for photos that you can easily create a variety of scenes.

The packages they offer are rich with amenities & executed flawlessly, from the tasting process to meeting the amazing chefs and going through their menu, nothing but a positive experience. We received SO many compliments from our guests l've lost count: the rooms being so nice, modern & affordable (a lot of our guests travel often for work), how absolutely delicious the food was + how much of it there was, the luxurious spaces both inside & outside (the bridal suite, the outdoor ceremony space + pergola structure already there + ability to host a cigar bar with folks outside after dinner) & how spacious the ballroom was.

Carolyn is in lock-step with her couples, multiple rounds of questions & immediate responses, with perfect tracking & timing for the day-of. And the truest testament, still available for questions or needs afterwards, as she truly makes you a priority. l can't say enough how great she is to work with and how perfect our special day was thanks to all of the staff.

With having to change venues 44 days out of our wedding day, you would’ve never known they weren’t our venue from day 1 of planning 1 1/2 years ago! Our event planner, Carolyn Eckler, reached out on my post in the Pittsburgh Wedding Community page when I was in shambles not knowing where we would reschedule our wedding last minute, and literally took our vision and made it an even better reality! She communicated EVERY step of the way and made our transition to our new venue as seamless as possible! They accommodated anything we asked for or needed without hesitation and gave us the best day ever from start to finish! Their bridal green room was amazing, extravagant, and catered to a bride and her bridal party’s every need! Makeup artists, stylists, photographers and videographers had plenty of room to do their work and you felt like a queen!! They provided us a 3 course meal consisting of our selection of entrée(s), starting with an amazing appetizer, salad, along with 5 different selections of horderves for cocktail hour, premium open bar, all tasting more than I could ever ask for! Guests raved over the food and open bar, loving every bit of it! Carolyn was the best ever to work with, and will make your wedding day the day of your dreams! The absolute best!! I could go on and on, loved her!!

The Hilton Garden Inn is an amazing venue! The value and quality we received was absolutely outstanding. Joanna was our point of contact. She answered every single question and email quickly and professionally, and always made sure to add a personal touch, I was so impressed that she remembered small details about my partner and I. She made sure everything ran smoothly the day of the event and made sure that I was happy and calm all day. She expertly managed her staff and my bridal party all at the same time. The food was incredible, we had so many compliments for our guests. The only complaint we had was that our cookie table wasn't set up the way we expected, and some cookies were left out and not put on display. Everything else went off without a hitch and made my day magical

Everything was perfect ! Alex was my coordinator and was on top of every single detail !!! The food was so good and the room was beautiful! It was a very smooth process from the time we put our deposit down !!! You will not regret having your wedding here !

We used the Hilton Garden Inn (Southpointe) as our guest hotel. They recently remodeled the property and it looks great. Our guests thoroughly enjoyed their stay and remarked how convenient the location was to our wedding venue. The hotel is located in the South Hills of Pittsburgh but provides easy access to the city as well. We also had our day after wedding brunch at the hotel and they did an outstanding job providing us with a private space and several buffet options for us to choose from.

We were impressed with Alexandra and Robin who we worked with from the start. They both had great suggestions and ideas on how we could make our guests comfortable and went above and beyond to make sure we were happy. We would highly recommend the HGI for use as a guest hotel, for your day after breakfast or brunch or for your wedding ceremony and/ or reception. Although we used the HGI as a guest hotel we have attended a wedding reception in one of their ballrooms in the past and were impressed then just as we are now.

We couldn’t have had a better venue for our wedding. The staff was great and Alex was amazing to work with. They made everything run so smoothly and if there was anything wrong, I had no idea! We got so many compliments on the food and they made everything look better than I could’ve imagined.

We recently had our wedding on May 18th, 2019 and it was the best day of our lives! We worked with Alex and had a great experience. We were able to customize our package and Alex was a great expert with providing suggestions! We also were able to have all three sections to make our dance floor bigger. There were a few miscommunications regarding our alcohol package and issues with some guests booking the hotel room. Alex addressed all of our issues in a timely manner and it was a great experience! We would absolutely recommend this vendor!

I booked my wedding/reception venue about six weeks before the actual day. I then had to plan a wedding in about a month! When I booked with the Hilton Garden Inn Pittsburgh/Southpointe, I was introduced to Alex, our wedding coordinator. Alex was BEYOND AMAZING. I can't even begin to tell you how perfect she was. She was always available to answer any questions I had, she led me through the entire planning process. When my wedding day came, I was so nervous. Alex set up the ceremony and reception hall exactly as I envisioned it. She really listened to what I wanted and she made everything look fairytale perfect. I feel like she went above and beyond for us. She bustled my dress for me (because my mom couldn't figure it out, lol) and treated me like I was royalty. There wasn't a thing she didn't do or wouldn't do to make my day perfect. I feel like I was blessed to have found her and I was sad when the wedding was over because at the end, she felt like family! Alex, if you read this THANK YOU SO MUCH! You are amazing at what you do! Anyone on the fence about this venue....I guarantee you will not be disappointed, especially if you work with Alex.