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Holiday Inn Des Moines DTWN - Mercy Area Reviews

Holiday Inn Des Moines DTWN - Mercy Area

Holiday Inn Des Moines DTWN - Mercy Area

Des Moines, IA
4.5 out of 5 rating, 5 Reviews
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Reviews

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4.5 out of 5 rating
4.5 out of 5 rating
5 Reviews
90% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.6 out of 5 rating

Awards

5
Weddingwire
4.5/5 5 reviews
Google
4/5 1246 reviews
  • J
    Janee Sent on 03/04/2018
    5 out of 5 rating
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    Diana and her catering staff went above and beyond our expectations! The room with the skyline in the background was amazing! Our guests loved the view, and they loved the Chicken de Burgo and the Iowa Pork Chop that we selected, and they even gave some of our guests who had to leave the reception early their meals to go. David and I were very impressed with their staff and professionalism and we highly recommend the Holiday Inn!! It was worth every penny!
  • C
    Chad Sent on 12/18/2013
    5 out of 5 rating
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    To this day we have many people still say the best steak we have ever eaten was at our wedding. I have eaten steak all over the country in some of the most well know steakhouses and I have to say I agree. The good at our wedding was awesome

    Holiday Inn Des Moines DTWN - Mercy Area's reply:

    Thank you so much, Chad! We were honored to be a part of your special day!
  • P
    Paige Sent on 12/14/2016
    4.7 out of 5 rating
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      4.5 out of 5 rating
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    The Holiday Inn provided us with a beautiful venue for our wedding reception. Diana Logan was fabulous to work with and very accommodating and flexible to our needs. We had a larger wedding guest list but she helped us make sure it still felt intimate. She even helped us organize a "family room" in their board room to allow our family to gather as they were arriving for the weekend as well as another room for a gift-opening the next day. All in all, it was worth the price and fabulous service.
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  • User2537404 Sent on 02/18/2016
    4.6 out of 5 rating
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    This venue to amazing and they are very willing to help in anyway. The even provided us with centerpieces for the tables and a suit to stay in that night after the wedding
  • C
    Cody Sent on 04/18/2016
    3.2 out of 5 rating
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      4.0 out of 5 rating
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    Working with Dianna was a TOTAL NIGHTMARE. Don't get me wrong...this was the best venue and were so incredibly happy with the way everything looked. They bent over backwards the day of the wedding and made everything truly perfect. Our food was incredible (prime rib, chicken and a vegetarian option). They provided uplighting and some centerpieces. We had our dinner rehearsal here, the ceremony and reception all in one safe location for our NYE wedding. Dianna unfortunately is horrible to work with. She would continuously not reply to my emails/calls. She repeatedly messed up things we had confirmed with her months in advance and weeks in advance. Simple things, but things that make big impacts. I would recommend this venue, but working with their planner will definitely test your patients. We actually had a planner that was working with us the week/day off, THANK GOD, because otherwise it would have been worse.