Homewood Suites by Hilton @ The Waterfront Reviews

Reviews

• Dana Sent on 05/26/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Incredible team of experienced professionals made our wedding day spectacular and stress free. Everything they promised they delivered - and to perfection. The facilities were fantastic, the food was incredible, and the staff was so friendly. My new husband and I felt like they listened to what we wanted and made it happen. And every single person from the event coordinators to the event staff were friendly, nice, and always smiling. Even our guests commented to us on how beautiful the facility was, how great the food was, and how friendly the people were. It was an absolutely wonderful experience.

  Incredible team of experienced professionals made our wedding day spectacular and stress free. Everything they promised they delivered - and to perfection. The facilities were fantastic, the food was incredible, and the staff was so friendly. My new husband and I felt like they listened to what we wanted and made it happen. And every single person from the event coordinators to the event staff were friendly, nice, and always smiling. Even our guests commented to us on how beautiful the facility was, how great the food was, and how friendly the people were. It was an absolutely wonderful experience.
• Miranda Sent on 02/25/2009
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We were very happy with Homewood Suites, as were our guests. They worked very hard with us to get all the details correct prior to the wedding. During the reception, they went out of their way to be helpful. One of our guests had not booked a hotel room prior to the wedding and the hotel was full. The front desk person found him during the reception to tell him that another hotel guest canceled so he could have their room. They were patient with some of our more noisy guests. They also threw in a few extras with our room package.
  The cost ended up coming out pretty close to that of other reception venues. While the reception fee is a little high, the fact that you can bring in your own catering makes the cost even out. In the end, we felt like we saved money and got a really great location.

  We were very happy with Homewood Suites, as were our guests. They worked very hard with us to get all the details correct prior to the wedding. During the reception, they went out of their way to be helpful. One of our guests had not booked a hotel room prior to the wedding and the hotel was full. The front desk person found him during the reception to tell him that another hotel guest canceled so he could have their room. They were patient with some of our more noisy guests. They also threw in a few extras with our room package.
  The cost ended up coming out pretty close to that of other reception venues. While the reception fee is a little high, the fact that you can bring in your own catering makes the cost even out. In the end, we felt like we saved money and got a really great location.
• Angie Sent on 08/06/2008
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I could not have been more pleased with the service provided by Homewood Suites. I would recommend them to anyone-my only complaint would be that the prices were a smidgen high, but even then the value for the buck was good.

  I could not have been more pleased with the service provided by Homewood Suites. I would recommend them to anyone-my only complaint would be that the prices were a smidgen high, but even then the value for the buck was good.
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• Sarah Sent on 12/06/2011
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  We won the premier package that the Homewood Suites offers at a bridal show. If we hadn't have won it, we wouldn't have been able to afford it. However, with the service that we got, it would have been worth it. Things that I didn't even think about to micro manage were taken care of before I asked. If I asked for something it was done right away. There isn't a single thing I would change about the hotel. I gave a 4 on flexibility simply because there are a few things you can't do like real candles, or real petals on carpet but I understand those as it's for the preservation for the hotel. The hotel is absolutely GORGEOUS and the gazebo is an amazing spot to become husband and wife. If you want the BEST service, a breathtaking backdrop, and the most comfortable bed and breakfast buffet ever, have your wedding here.

  We won the premier package that the Homewood Suites offers at a bridal show. If we hadn't have won it, we wouldn't have been able to afford it. However, with the service that we got, it would have been worth it. Things that I didn't even think about to micro manage were taken care of before I asked. If I asked for something it was done right away. There isn't a single thing I would change about the hotel. I gave a 4 on flexibility simply because there are a few things you can't do like real candles, or real petals on carpet but I understand those as it's for the preservation for the hotel. The hotel is absolutely GORGEOUS and the gazebo is an amazing spot to become husband and wife. If you want the BEST service, a breathtaking backdrop, and the most comfortable bed and breakfast buffet ever, have your wedding here.