Skip to main content
Weddings
ARE YOU A VENDOR?

Hotcakes Bakes Reviews

Hotcakes Bakes

Hotcakes Bakes

Los Angeles, CA
4.3 out of 5 rating, 10 Reviews
View more information

Reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.3 out of 5 rating
4.3 out of 5 rating
10 Reviews
85% recommend it
Write a review
  • Quality of service
    4.2 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
Write a review

Awards

10
  • User4327233 Sent on 09/25/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    i did all my mini cupcakes for my bridal shower, and boy were they amazing and moist. she will be doing my wedding cake as well and the amount of detail and passion she puts into it makes me so happy.
  • W
    William Sent on 01/23/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Delicious cakes! We chose the tres leches flavor that won this bakery Food Network's Cupcake Wars. Definitely one of the best you will ever taste. They arrived at our dinner reception promptly, set up quickly, and left without a peep. Thank you!
  • J
    Jacqueline Sent on 12/12/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We used this vendor as out wedding "cake" - we used mini cupcakes for our guests and regular-sized cupcakes as our bride and groom cakes. We had a few requests that they totally worked with. We asked for low-sugar frosting, easy on the frosting and a sprinkle/pie crust crumb on top of our cupcakes. They totally made it happen and our guests gave us great compliments, especially with the low-sugar frosting.

    I also asked for a lace ribbon decor on my stand and they calculated the length of lace I needed to drop off. They were on-time the day of the wedding and set up the cupcakes as I wished. Their pricing was reasonable. I'm glad I was able to stay on budget.
    • illustration stars

    Are you interested?

    Send a message
  • User4327225 Sent on 09/16/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This was the best cake I've ever had. After going to many cake tastings we stopped after going here. We still stop by to get thier cupcakes.
  • T
    Theresa Sent on 05/02/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Lindi (the wedding coordinator at Hotcakes) was a dream to work with. We were dealing with a tight budget and she made lots of suggestions for saving a bit of money. She is super professional and her communication is great. I never had to wait long for info from her.

    They came in and set up our cupcake tower at the venue. We left some flowers for them to use to decorate. I was blown away when I saw what they did with it. It was the most beautiful cupcake tower I have ever seen.

    And the cupcakes were DELICIOUS. Our guests loved them.

    Hotcakes Bakes is the BEST.
  • A.O.
    A Sent on 06/23/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Hotcakes Bakes provided our wedding favors for our May 23rd 2009 wedding; the cookies were delicious!! The flavors we chose were devil's food and chocolate chip. They even decorated the favor boxes with ribbon and sticker labels that I had given them. It was so awesome to have their help with that step, because it was one less thing that I had to think about! Talya was very nice, helpful and coordinated our order. She made sure that everything was perfect for us. The cookie favors were a big hit at the wedding. In fact, guests were asking us if we had extra cookies that they could take home with them. Even now, my husband and I still stop by the bakery to pick up some goodies!
  • W
    Whitney Sent on 08/17/2011
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The best cupcakes and wedding cake ever!
  • D
    Diane Sent on 02/09/2013
    3.6 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      3.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I had cupcakes for my wedding and a top cutting cake. It was absolutely delicious! I appreciated the ease of the tasting at their storefront but wished that there hadn't been a cost for the tasting. The saving grace there was that the cost of the tasting went directly into the cost of the final payment. However, it almost turned me away from going to them. Thank goodness I did. I enjoyed the cake very much. Room for improvement: responsiveness and contact. I emailed them a few times and had to call in order to find out the original girl we had worked with was no longer with the company. Seems like there could have been a little follow up with her customers. In any case, the cake was amazing and I am having trouble knowing that there are cupcakes in the freezer waiting to be eaten.
  • M
    Mary Sent on 08/12/2010
    3.5 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    first I would like to say that working with the wedding cake coordinator, Christine was wonderful. She was able to take our vision for our cake and make it a reality. She was professional and very helpful. The day of the wedding the cake looked beautiful!!! We had bragged about how delicious the cake was going to be after our tasting and were very excited about the four different flavors of the cake. In fact we decided to go with this bakery because I had fallen in love with their strawberry cake with strawberry cream cheese frosting, and knew I had to have it as part of my wedding cake...well unfortunately the bakery did not include the four flavors that we had chosen!!! There was no strawberry cake with cream cheese frosting at my wedding!!! Instead there was a white cake with whipped cream frosting and fresh fruit...I asked my wedding planner to bring us a sample plate with all four of our delicious choices...she brought us a plate...I told her she had missed a flavor, my favorite one... she came back again without the strawberry cake...then she even cut into our cake top to check, no strawberry cake! That was the flavor we wanted the most! Needless to say we were disappointed, but we decided to not let it ruin the rest of the night. The other three flavors that we did order were delicious and no one but us knew there was something wrong. The chocolate marble banana cake and red velvet were standouts. However I still would have given a much better review if I had received the correct cake altogether. It was quite an expensive cake and I don't think it would have been difficult to get an order correct. Christine the bakeries coordinator was nice and listened to my complaint, but nothing as of now has been done to compensate for the mistake of not actually getting the cake that we ordered! Overall, this is a bakery that makes beautiful and delicious cakes, but they could be more detailed oriented and pay closer attention to what they make and what the customer actually wants.
  • S
    Sarah Sent on 08/31/2016
    0.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.5 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      0.5 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    I ordered a cake from here that was just as expensive as other high end bakeries in the area and an entire party of 50 people told me it tasted weird and that I should take it back. I was instructed that it was French buttercream and not American buttercream w crisco. I don't use crisco in my buttercream but I do use some sugar and a pinch of salt. This had nothing but butter in it. It was disgusting. My kids usually beg to eat cake after a party and no one touched half of this massive cake bc it was so gross. Then I was told I should've put cream cheese frosting on my child's chocolate cake. Um, that's even more disgusting as it belongs on carrot cake. I ordered a cake from Sweet Lady Jane the week before and it was awesome...if you need a rec.