Skip to main content
Weddings

Hyatt Carmel Highlands Reviews

Hyatt Carmel Highlands

Hyatt Carmel Highlands

Carmel, CA
4.9 out of 5 rating, 75 Reviews
View more information

Reviews

4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
75 Reviews
98% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

75
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
Weddingwire
4.9/5 75 reviews
Google
4.4/5 1268 reviews
  • Sabrina
    Sabrina N. Sent on 10/11/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The most perfect wedding

    We cannot thank the Hyatt Highlands enough for providing the most perfect day for our wedding. Truly everything from the ceremony on the gazebo deck, cocktail hour, dinner in the surf room, dancing, and a team of exceptional coordinators taking care of every need, the event was absolute perfection and we could not be happier. We also stayed in the most gorgeous hotel room next to the pool with an ocean view and enjoyed a lot of time in the hot tub. Our guests said it was the best wedding venue and party they have ever been to and we cannot wait to come back for our anniversary next year.

    Hyatt Carmel Highlands's reply:

    Thank you so much Sabrina! Your wedding was so magical, and you and Andy are the cutest couple! See you very soon for your anniversary!
    Caroline
  • Caitlin
    Caitlin E. Sent on 11/10/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Stunning venue, amazing support staff

    We celebrated our intimate wedding at Hyatt Carmel Highlands in October, and loved every minute of the day. We toured the property in January and immediately knew it was the place for us. Our group was 16 people, and they allow a max of 20. The Gazebo deck could not be any more stunning, I don't think there is a more gorgeous place to get married. Our guests couldn't stop "oohing and ahhing."

    You are constantly supported by the Hyatt Carmel event team (3 incredible ladies!) from booking & payment, to planning the day, and coordinating vendors & music on the day-of. We are so grateful for Emily, Caroline, and Clara - thank you for being there for us on our big day. We added on additional passed appetizers and a champagne toast (at additional cost) - the food was delicious and gobbled up immediately! Plenty of gorgeous photo opportunities on-site and in Carmel / Big Sur (attached photos from Tatiana Scher Photography). It truly was the best day, and the venue & vistas are just incredible!

    Hyatt Carmel Highlands's reply:

    Thank you for this beautiful review Caitlin! It was a pleasure to host you and your family and we all had an amazing time! We wish you endless amount of love!
    xoxo
    Caroline
  • illustration stars

    Are you interested?

    Send a message
  • Nina
    Nina W. Sent on 11/11/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    It was perfect!

    We had such an enchanting wedding day here! The scenery set the perfect backdrop for our special day, Caroline, Clara and Emily were incredibly easy to work with, ensuring a seamless and stress-free planning process. We had a few back and forth regarding the guest counts, and they were super accommodating and thoughtful with us!
    Our guests couldn't stop talking about the delicious food. Overall, a magical venue with an exceptional team that made our wedding truly unforgettable.

    Hyatt Carmel Highlands's reply:

    Hello Nina & Miguel!!
    I still can't get over how beautiful your wedding was!! Thank you so much for your kind words and we wish to see you soon to celebrate your anniversary!
    Cheers!
    Caroline
  • G
    Gloria M. Sent on 09/07/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The perfect venue and the wonderful day!!

    I still can remember the day my husband and I did the venue tour. It was a holiday weekend. The traffic was really bad. It took us 2.5 hours drive from the bay area to Carmel. I almost throw up when we were stuck in the traffic. But when I saw those cute flowers along side the mountain road and the wonderful ocean view. I immediately made the decision that it's my wedding venue and there can't be another place. The entire wedding day experience was wonderful. All the staffs are super nice, organized and professional for sure. They are definitely the experts! I really want to shout out to Caroline, Emily, and Clara. Thank you for your hard working before and during the wedding day! The food was amazing too. All the guest were super happy with the hors d'oeuvre, the dinner, and the drinks. Everyone was talking about how strong the spiritual cocktails provided lol! :) Long story short, highly highly recommended place to have your wedding! It's a absolutely stunning experience!

    Hyatt Carmel Highlands's reply:

    Thank you Gloria! Your wedding was soooo beautiful and special. We had a blast with your guests and vendors! Please, come back soon!!
    xoxo
    Caroline
  • T
    Taeya H. Sent on 12/29/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly Recommend Having your Wedding Here!

    Emily, Caroline and Team are phenomenal to work with. We had a small 30 person wedding here which took place all on the deck on September 10th, 2023. All the staff, from every aspect, were so friendly and easy to work with. All of our guests were completely amazed by the views and how scenic the entire day was (truly everyone said it was the most stunning wedding they've attended). We live in the Seattle area, so planning out of state can be a bit nerve racking, however the team made it easy to ship day of items, and they completely helped manage and set up the day. If you go with this venue I highly suggest booking the large suite for the evening. After our wedding completed, our close friends all went back and hung out in the living room space and we made a fire, had beer and just all hung out. It was such a great way to finish out the day! Thank you for making our wedding so special!

    Hyatt Carmel Highlands's reply:

    Thank you for this excellent review Taeya!
    We had such a lovely time with your friends and family and it was fun watching you having fun! Come back to see us soon!

    Caroline
  • D
    David Z. Sent on 09/02/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Wedding Overlooking Big Sur

    After exploring numerous venues across the Bay Area, our journey led us to the Hyatt Carmel Highlands Inn. We knew we had found the perfect spot for our wedding as soon as we saw the gazebo deck. The setting was nothing short of breathtaking, offering panoramic vistas of the majestic Big Sur mountains and the vast Pacific Ocean.

    The culinary delights served during the cocktail hour and reception were nothing short of extraordinary, leaving our guests with high praise for the overall ambiance and the exceptional meal.

    However, the true highlight of our experience was the unparalleled support we received from the venue staff, Emily and Caroline. Their dedication went above and beyond, as they invested the time and effort to ensure that our wedding perfectly aligned with our dream vision. They collaborated seamlessly with our wedding planner and graciously accommodated last-minute adjustments.

    Without reservation, we wholeheartedly recommend choosing the Hyatt Carmel Highlands Inn as the venue for your wedding day. It is a place where dreams come to life, thanks to the exceptional staff and the stunning surroundings.

    Hyatt Carmel Highlands's reply:

    Thank you David!! I'm crying tears of joy reading your review 😭! You two were amazing and you are the most organized groom I have ever met!! 😉
    We hope to see you again very soon for some vacation time!!
    xoxo
    Caroline
  • Sarah
    Sarah K. Sent on 08/18/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best venue and team ever!

    The highlands team were an absolute dream to work with! From the initial meeting and walkthrough to the day of, they were so helpful working with my planner, Confetti & Cocktails. Highlands has a gorgeous wedding deck with incredible views and they have multiple room options for the reception. Our intimate wedding has 20 people so we had the ceremony and cocktail hour on the gazebo deck and then had our reception on the restaurant patio. I was able to get ready in the bridal suite which overlooks the gazebo deck so I could watch the ceremony set-up. The food and drinks were amazing and got great feedback from guests. Overall it was the perfect venue for our big day. We luckily live close by and plan to visit often :) Thank you to the team! I would recommend a million times

    Hyatt Carmel Highlands's reply:

    Thank you Sarah! Hosting your wedding was such a pleasure and our team had so much fun! Please, come back often for any and all occasions!
    XOXO
    Caroline
  • Liz
    Liz Sent on 07/30/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Magical Day!

    Getting married by the Pacific Ocean was a dream come true for us! We had the pleasure to work with the great team at Hyatt Carmel - Emily, Caroline & Clara, and all of our amazing vendors. Such a professional and thoughtful crew. I highly recommend this venue for couples with a shorter guest list like ourselves (e.g. less than 70). The view from the gazebo deck is stunning with flowers blooming all around the path leading to the deck.

    My only caveat is on some summer days (such as our wedding day) the Northern California weather can be on the cloudy/misty side, even a bit chilly at lower 60 degrees, while on other days the sky is bright and sunny (the next day after our wedding, dah!). However on a positive note it is easier to get good pictures on a cloudy day :) To be fair it is the situation for the entire area and nothing specific to this venue - just make sure it is aligned with your expectation!

    Hyatt Carmel Highlands's reply:

    Thank you so much Liz for all the kind words.! Your wedding was so perfect and your friends and family a pleasure to host! We hope to see you again soon for some vacation time!
    xoxo, Caroline
  • Georgi
    Georgi C. Sent on 07/08/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Dream wedding at the Hyatt Carmel Highlands

    Our wedding at the Hyatt Carmel Highlands was even better than I imagined. The team of Emily, Caroline, and Carla was professional, responsive, helpful, and so fun to work with. They answered all our questions and helped us put together the wedding of our dreams. All three of these wonderful women were easy to work with and attentive the weekend of our wedding. They are a great team, and I am so grateful they were the ones helping us plan and execute our wedding.

    On top of having a very accommodating and supportive events team, the Hyatt Highlands is stunning venue. I always envisioned getting married along the ocean in the Monterey/Carmel area. When we started looking, we were blown away by the venue and views at the Hyatt Carmel Highlands. We got married on the deck, surrounded by views of the Pacific Ocean and Big Sur. Our ceremony was gorgeous and the pictures are a beautiful keepsake of our wedding. Our reception was upstairs in the Oceanside Ballroom, again with breath taking views of the ocean. Our guests could not stop talking about the venue we chose and how beautiful it was. The food and beverage service was excellent as well!

    My wedding was my favorite day ever, and we could not have picked a better venue with a better team than the Hyatt Carmel Highlands! Thank you for making our wedding a dream come true!

    Hyatt Carmel Highlands's reply:

    Georgi, it was such a pleasure working with you and Michael. I can't believe this was already a month ago! What a beautiful day and family you have! Please, come back for your endless anniversaries! XOXO
    Caroline
  • C
    Carrie T. Sent on 03/27/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Perfect Elopement

    Our elopement at Hyatt Highlands at Carmel was perfect! Jessica could not have been more responsive and helpful leading up to our day. The vendors she put us in contact with were phenomenal. The officiant, Brian, and photographer, Heidi, were so warm and kind that they felt like wedding guests and the flower circle arch done by Reina was exactly what I had envisioned. You could not ask for a more stunning setting overlooking the ocean. The day of went smoothly with Emily and Jessica helping with details and making everything so relaxed. We are so grateful to have found this perfect venue for our special day!

    Hyatt Carmel Highlands's reply:

    Carrie,
    Thank you for the such sweet words and allowing us to be apart of this special day for your family! We are so happy for Sofia & Austin and cannot wait to have them back next year for their anniversary!

    Thank you,
    Jessica Schmidt
    Events & Catering Manager
    Hyatt Residence Club, Highlands Inn
    T +1.831.622.5461 M +1.831.250.3011
    120 Highlands Drive, Carmel, CA 93923
    hyattresidenceclub.com
  • Xiaojing
    Xiaojing H. Sent on 08/19/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect venue for a ocean view wedding

    Let me start by saying how much I love the ocean view of Hyatt highlands inn.
    I've always prefer an oceanside wedding, while beach wedding might get to messy with all the sands, it is perfect in Hyatt highland inn where the deck oversees the beautiful waves.
    In addition to all that, the staffs there are super nice. All those ladies from this venue, Jessica, Lauren, Emily and Caroline are very responsive and helped us navigating through difference choices and very flexible when we have to make amendments to plans that was "finalized".
    We could not have a better wedding in any place else :)

    Hyatt Carmel Highlands's reply:

    Xiaojing and Xinjie,
    You were the BEST and so easy to work with. We love you forever and for always! Please come and visit again soon!
  • Sarah
    Sarah K. Sent on 10/30/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    August Wedding

    Loved this venue and especially the team of coordinators! Had the perfect day with all their help!!

    Hyatt Carmel Highlands's reply:

    Thank you so much Sarah!
    It was such a pleasure to host your wedding! Please, come back soon with your hubby!

    XOXO,
    Caroline
  • Lindsey
    Lindsey G. Sent on 05/18/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Worth Every Penny

    I am STILL trying to find the words that summarize just how special our wedding day was… blissful, effortless, perfect all come to mind. Aside from the setting itself being downright picturesque, Emily, Jessica and Lauren were BEYOND helpful in bringing my casual/classy vision to life. The girls went above and beyond to ensure that we had the most exceptional day of our lives. They truly exceeded all of our expectations. They were organized, prompt, attentive and had a way with setting your mind at ease, that even the most minor of details would be taken care of. I was skeptical in the beginning to spend the amount requested, but if I had to do it all over again (I wish I could relive that day to its entirety), I would absolutely, 10000 times over, without a single hesitation. This venue, the staff, the entire experience from start to finish was worth it’s weight in gold… and then some.
  • L
    Lisa B. Sent on 06/22/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best View, Best Team, Best Venue!!

    I have nothing but amazing things to say about the team at Hyatt Highlands Inn at Carmel-by-the-sea! Jessica, Lauren, and Emily are the best event team you can have. The whole planning process for our mini-wedding went so smoothly. They communicated with us throughout and always responded promptly. We did the tour onsite with Emily and immediately said yes to this venue. The private panoramic ocean views off the sunny deck and beautiful garden immediately checked off all of our boxes. We choose the elopement package because we were having less than 20 people and this package included everything you needed: bridal suite starting at 9AM, 1.5 hrs of ceremony time, 3 hors d'oeuvres + server, add on champagne toast, welcome table, cake table and chairs! We did our reception dinner at the Sardine Factory in Cannery Row and had time to go off with our photographers off highway 1 for golden hour cliffside pictures. A lot of the elopement ceremonies at other venues only were available during the weekday and also had multiple ceremonies the same day, but not Highlands Inn! We were able to secure our day for our June wedding on a Saturday on the sunniest and clearest day of the weekend. They only do one wedding a day so we had the whole space to ourselves for our special day! The team checked on us while we were getting ready and were great about updating us when the vendors arrived and were always available if we needed anything. The vendor list they provided us and wedding checklist helped us out so much during our wedding planning phase and it couldn’t have gone any more smoothly. We were so happy with our microwedding on a beautiful June day. I’m already recommending this venue to my 2022/2023 brides!

    Hyatt Carmel Highlands's reply:

    Hi Lisa,

    You are too sweet and thank you for the kind words! You two had beautiful weather and hopefully created many memories! Come back next year for your year anniversary and we'll do something special for ya!

    xoxox -
    Jessica Schmidt
    Events & Catering Manager
    Hyatt Residence Club, Highlands Inn
    T +1.831.622.5461 M +1.831.250.3011
    120 Highlands Drive, Carmel, CA 93923
    hyattresidenceclub.com
  • Kellie
    Kellie Sent on 05/02/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The most stunning, memorable day

    We started planning our wedding a year and a half in advance, and had a very specific idea of what we wanted with a California coast backdrop. The Hyatt Carmel Highlands holds a special place for me and my family as we went on a special trip there when I was young, so I was excited to see it again. When my husband and I visited back in fall 2020, we were blown away by the stunning gazebo deck, and it was quickly a frontrunner for where we wanted to say “I do.”

    What put the venue over the edge was the events team. We first met with Jessica, who was enthusiastic, organized and genuinely nice, which we hadn’t encountered at any other venue we researched. Working with Emily and Lauren was equally awesome - they all seem to really love their jobs, and made it their mission that our big day ran as smooth and memorable as possible. I am a meticulous planner and had many, many questions throughout the process for the staff, and each email I sent was answered thoroughly and in a timely manner, which we really appreciated.

    In addition to the stress of the pandemic, the Big Sur Marathon was happening on the morning of our wedding. It became a logistical puzzle for our wedding party and vendors, as there were very limited times they could arrive at the venue. The Hyatt team helped us work out a plan, and Jessica got to the venue bright and early on our wedding day to open up the bridal changing room, get pastries and coffee set up, and keep me updated throughout the morning about our vendors.

    Jessica went above and beyond when our officiant, who is one of our best friends, was nervously trying to prepare on the steps of the hotel entrance. She whisked our friend into a quiet, ocean view room and listened to her practice, giving her tips and pointers, and helping put her at ease.

    The ceremony, cocktail hour and reception were all amazing, and my husband and I can’t stop replaying all the moments over and over together. The Hyatt team really brought our vision to life, and allowed us to have fun on our wedding day, to focus on our friends and family, and of course, on each other. Highly, highly recommend hosting your wedding here!
  • S
    Shelbie G. Sent on 04/13/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect elopement

    My husband and I couldn't have found a more peaceful and beautiful place to say "I Do". This location and their staff were so helpful in making sure that we had everything ready. I can not express how thankful we are to have such an amazing location. Lauren, Emily and Jessica were all so incredible about planning the details and making sure that nothing was missed or left out. Even during the midst of COVID they were able to help me have the perfect wedding day.

    Hyatt Carmel Highlands's reply:

    Shelbie,

    Thank you for your sweet words, we are happy to hear that your day was a dream come true! We look to having you back next year for your year anniversary!

    Jessica Schmidt
    Events & Catering Manager
    Hyatt Residence Club, Highlands Inn
    T +1.831.622.5461 M +1.831.250.3011
    120 Highlands Drive, Carmel, CA 93923
    hyattresidenceclub.com
  • Fanny
    Fanny K. Sent on 08/02/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Our Amazing Wedding at Carmel Highlands Inn

    After covid-19 had completely disrupted our original June wedding plans and with so much up in the air for when large groups would be allowed to gather again, we started looking for venues to host an elopement-style wedding but still make our wedding day one to remember forever.

    Enter Carmel Highlands Inn and their incredible events team. We primarily worked with Jessica, their events and catering manager, and throughout the entire process, she was understanding, flexible, and professional. Because of the pandemic, our new wedding was constantly in a state of flux, yet Jessica was willing to work with us through the back and forth and design a package that was perfect for our needs. Leading up to the wedding, she worked with our vendors to make sure everything was in place for our big day and constantly checked in on us to make sure we were set. However, probably the most impressive thing was on the actual day of our wedding - we were amazed at how she single-handedly pulled everything together and took care of any worries we had. Every single detail - from the beautiful ocean-side overlook to even the lemonade and the chimichurri skirt steak hors d'oeuvres, which our guests were absolutely loving - were perfect. Looking back, Jessica and the Carmel Highlands Inn team were a huge reason why our wedding day worked out so well under such crazy circumstances, and we'd 100% recommend reaching out to them if you're also either (a) planning a wedding during these hard times, or (b) reading this after everything has passed, in which case we can't even imagine the possibilities Jessica and her team can create for your wedding.

    Hyatt Carmel Highlands's reply:

    Fanny & Kevin,
    Thank you for the sweet & kind words! The events team and I were blessed to have created such a beautiful & romantic day for you two! COVID couldn't stop your day & the love you two share!

    XOXO
    Jessica Schmidt
    Events & Catering Manager

    Hyatt Residence Club, Highlands Inn
    T +1.831.622.5461 M +1.831.250.3011
    120 Highlands Drive, Carmel, CA 93923
    hyattresidenceclub.com
  • Nancy
    Nancy D. Sent on 12/14/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Elopement in 2021!

    I recently had my "elopement" wedding on December 2nd, 2021 and the events team (Jessica, Lauren, and Emily) were absolutely wonderful to work with. They made the booking process extremely easy and communication was consistent during the pandemic. The venue is beautiful and would definitely recommend visiting or booking a weekend at the hotel. We also booked all of our wedding vendors from their preferred vendor list, which we absolutely loved. This was definitely an experience that we will cherish for a long time.
  • K
    Katy O. Sent on 12/05/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly recommend

    Our wedding ceremony at Hyatt Carmel Highlands was absolutely beautiful. It was the perfect spot for our intimate wedding. Not only are the views gorgeous, but the wedding coordinating team was highly attentive and helpful in all aspects of the wedding planning process. I so appreciate the team making everything run so smooth on our wedding day! I didn't have to worry about anything and was able to fully enjoy every moment of the day. Thank you to Lauren, Emily, and Jessica! I highly recommend using the Hyatt Carmel Highlands as a wedding venue.
  • K
    Kayla V. Sent on 11/19/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Valdes Wedding 11.13.21

    Wow. I still can’t believe I had the opportunity to get married at such a beautiful location on a million dollar day. Thank you to Jessica, Lauren and Emily, we had the wedding of our dreams. Not only did Danny and I have the night of our lives but we left knowing our entire family had a memorable weekend. The beauty of the venue will get you to Carmel, but the service from the events team will make your wedding dreams a reality. Anyone looking for a reason to have an event at Carmel Hyatt Highlands, don’t think twice! I can’t thank you guys enough, it was a weekend we will never forget.
  • Rebecca
    Rebecca O. Sent on 11/15/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    You want this team on your wedding day

    Yes, the views are amazing. Yes, your photos will be incredible. And for sure, your guests will ooooh and aaaah as they walk in.

    BUT, you will spend (likely) months planning and working with your vendors before your wedding date. You work with your venue the most as you make decisions, and this team is quite simply incredible. Jessica, Emily and Lauren are responsive, professional and know the business. And they are FUN - we will miss working with them :)

    I scouted so many venues before we selected the Highlands, and it was the clear choice due to the views and the team. They made it so much easier to plan a wedding, even during covid, because this team is ON IT. No question I asked was silly, they were clearly organized, we never wondered when they were going to respond to us (because they were that fast!) and they even shared ideas / stories from other weddings that helped me think thru our own wedding plans or gave me ideas.

    We had several guests, including my mom, who expressed concerns over covid. Jess and her team listened to our worry as the hosts as we shared these concerns, made us feel heard, and did everything she could to make our guests feel comfortable and safe. As the wedding got closer, the forecast was looking very rainy - in fact, we (thankfully) narrowly missed a HUGE storm that rolled through the area. Leading up to our wedding day, Jess checked in frequently, and even shared videos of the sun beautifully shining there despite the forecast saying it was raining! She touched base with me the day before and even morning of, to discuss contingency plans. Thankfully we didn't need them - but I appreciated how prepared and flexible the team was and their communication style!

    Jessica, Emily and Lauren think of everything, even things I did not prepare for. As one example, they handed me a brush when I walked in VERY wind blown from my first look photo sesh at the coast. They saved half of the polaroid film we brought for the reception, leaving half out for guests pre wedding & at happy hour (ensuring we had fun photos throughout the night, not just at the beginning). Minor details I wouldn't have thought of, but didn't even need to because they were on top of it! We didn't have one hiccup on our wedding day, and I know it's because we had this team supporting us and coordinating all vendors, guests and logistics in the background!

    Additional pros: the food is delicious and the bartender makes great cocktails. This venue simply is the best and we would 100% book the same place. Our wedding was the best day of our lives and we know that hosting it here was a huge part of that.
  • Lyza
    Lyza A. Sent on 02/09/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Our elopement was everything we wished for

    Despite living 5+ hours away, coordinating with Jessica, Emily, and Lauren was so easy as they communicated very well through email. We had a walkthrough via video call to view the location, and everything else was organized through email, even connecting us with a florist for our round arch. They were very professional and efficient, and were so helpful and responsive during our wedding day. The elopement package was customizable and we got everything we wanted for our small, simple wedding for a great price. Not to mention the view, which is EVERYTHING! Absolutely stunning. A dream come true!

    Hyatt Carmel Highlands's reply:

    Hello Lyza,
    We appreciate the sweet words and so happy to have been a part of your special day. Wishing you all the best!
    xoxo,
    Lauren
    The Highlands Inn
  • S
    Sweetzelle N. Sent on 05/20/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Couldn’t Have Asked for More

    My husband and I could not thank Jessica, Lauren and Emily for making our special day perfect! We have never been to Carmel before, but when I found this place I just fell in love. The view is beautiful and what makes it even more better are the people that helped us throughout. Not only were the wedding coordinators were great, but the overall staff are amazing. I did not have to worry about anything at all—although it was only an intimate wedding with 20 guests, not once did we stress and the communication when we were planning was awesome. Thank you to sir Ruffy as well for taking care of us while we stayed there. Over all the best experience and we are hoping to come back for our wedding anniversary!
  • Megan
    Megan C. Sent on 10/17/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Our Perfect Day

    My now husband and I loved having our wedding at the Hyatt Highlands! In terms of location, the Central Coast has always had a special place in our hearts. Carmel is absolutely gorgeous, even on an overcast or rare rainy day. The property speaks for itself. It is extremely well kept and is full of greens, flowers, and foliage. The staff at the Highlands were great! Everyone was professional yet friendly, organized, and respectful. The staff responded to calls/emails efficiently and addresed each one of our concerns. We planned our entire wedding during the height of the pandemic. Although this was stressful, the staff made it as seamless as possible and we felt like we were on a team each step of the way. Finally, there is a strong network where numerous local vendors are very familiar with the property which does make it much easier and practical to plan your wedding, even if you do not live in the Carmel area.

    Our own wedding highlights
    - we got tons of compliments on the food (which I feel is rare for many other weddings/venues)
    - for florals, we stayed local and chose Florals by Reina and we couldn't have been happier!
    - we chose DNA entertainment for sound/dancing/lighting and again, couldn't have been happier!

    Some practical advice:
    - invite your guests early as there are limited hotel options in Carmel for those having to travel
    - if you have more than 70-80 guests, strongly consider hiring an additional wedding planner, especially if you do not have enough time or initiaive to nail down those nitty gritty details on your own
illustration stars

Are you interested?

Send a message
Responds within 24 hours