Hyatt Centric Key West Resort & Spa Reviews

Our wedding at the Hyatt Centric Key West was nothing short of magical! We selected the Hyatt Centric because we loved the idea of having our ceremony on the dock. By having our reception in the Marquesa room, we were able to accommodate guests who wanted to enjoy the views while being in the air conditioning. We also held our pre-wedding welcome drinks at the Hyatt’s Blue Mojito beach, which was perfect for our group of 41 people.

Our point of contact at the Hyatt was Kelsey and she provided exceptional service from start to finish. Kelsey gave us the hotel’s list of recommended vendors, which helped us find our wedding planner (Family Affair Key West). Kelsey maintained communication with Family Affair throughout the planning, and the process was seamless.

The food was also excellent. We selected the plated dinner option and the chef accommodated our requested modifications after our tasting. Our guests in particular raved about the prime tenderloin and the mashed potatoes! During both of our events, Bobby, Ainsley, and the entire team at the Hyatt accommodated all of our guests with delicious cocktails and attentive service. There were even surprise fireworks at the end of the night from the Christmas parade!

We couldn't be happier with our choice and highly recommend this venue to couples seeking to get married in Key West! Photo credit to our incredible photographer Bailey Myers of Meandering Media.

This was truly the best decision we made! Staying and getting married at the Hyatt was extremely enjoyable, beautiful, easy and downright perfect in every single way. The team took care of every detail and event that we hosted onsite for our guests. Everyone raved at how beautiful and smooth the whole wedding trio was. It was truly so easy. I kept saying I couldn’t believe how smooth and flawless each event was. We can’t wait to come back for a future visit!

The Hyatt Centric was the perfect venue for our special day. We had our ceremony on the dock, cocktail hour on the beach outside of Blue Mojito and the reception up in the Marquesa ballroom. I loved having the different site options on the property to change up the scenery throughout the evening. All locations are beautiful but the ballroom is absolutely GORGEOUS. Floor to ceiling windows overlooking the ocean. We had 40 guests attend and it was the perfect size for all three sites - cozy but not crowded. We hosted a brunch the following morning in the poolside hammock area, which was also perfect! I can't say enough good things about the Hyatt and their staff. We were treated like royalty from the moment we arrived. Special thanks to Kelsey, who worked with us and our wedding planning team to make sure our day came together flawlessly. We couldn't be happier!

To say that this venue, the people who helped us make our experience so memorable, and the magic of Key West would be an understatement.

The property is fantastic. Our room (2301) was perfect for our needs and the panoramic views were amazing. It was close for our entire, mobility challenged group to traverse.

The Marquesa location was transformed into exactly what my bride had in her mind. The food from the Hors d’oeuvres to dinner options were incredible.

We would without hesitation recommend the Hyatt Centric Key West for your wedding.

We just recently had our wedding at the Hyatt Centric in Key West. We worked with Brianna Amaro for about a year and she was beyond helpful and responsive to help us plan our big day. The day turned out absolutely perfect in every way. Our guests couldn't stop raving about the scenery and food. Everything went exceptionally smooth from start to finish. The service was exceptional at the wedding, the servers ans bartenders were great. Brianna was so great to work with and even helped us with taking care of decorations we couldn't take home with us after the wedding. I would highly recommend this venue to anyone looking to get married in the Keys!

Our overall wedding experience at the Hyatt Centric Key West was exceptional! Planning a wedding can be stressful, but not when you’re working with the best of the best at the Hyatt. Our events manager, Brianna Amaro, was a pleasure to work with and attended to our every needs. I cannot say enough about Brianna, and how she made the entire event flow magically and without any hiccups. Everyone was amazing - from the front desk manager – Charles, to the bartenders, servers, grounds crew, event staff, etc. The grounds at the Hyatt are beautiful, and the venue we held our reception in overlooking the water was breathtaking. The food was also exceptional, and I was incredibly pleased with the high quality and presentation. We had 40 of our closest friends and family attend, and everyone couldn’t stop talking about how magical everything was.

The Hyatt Centric Key West is a true hidden gem, and I would highly recommend this venue to anyone looking for a place to host their special day in Key West!

Hyatt Centric in Key West was perfect for our small destination wedding.

Excellent food, exceptional service, beautiful scenery. Top notch service our entire stay.

Going back in December for our first anniversary!

The Hyatt went above our expectations! Our wedding weekend was perfect!! The staff coordinating the wedding were beyond helpful, sweet, and flexible. We are blessed to have chosen this location :)

I picked the Hyatt because I fell in love with the Marquesa Room. It was the perfect backdrop and location. But, what over exceeded my expectations was the service I got from the planning team. Brianna and Audrey helped me every step of the way and we’re responsive, personable and above all so wonderful. Not to mention, the day of our wedding the reception staff who all participated were nothing but amazing. Our guests raved about the food from the Hyatt and still rave about it to this day! 10000% recommend you are in great hands with Brianna and Audrey!!

Kristie & the Hyatt team helped make our wedding day perfect! The weather turned out perfectly but even when we had a bit of a quick Key West thunderstorm scare, Kristie was there to help reassure and calm everyone :) She went above and beyond to help us and answer all of our questions. The venue is absolutely stunning and offers the perfect Key West vibe, right on the water with a beautiful dock space for the ceremony, balcony for cocktail hour, and inside venue (with huge windows) for the reception. The food was wonderful as well -- one of our avid steak eaters who can never be pleased even mentioned how delicious the filet was. All of our guests loved the trip down to Key West to celebrate at the Hyatt! I would recommend this venue to everyone!

Our wedding took place 12/7/19 and I have nothing but great things to say about the Hyatt Centric in Key West. First, the venues views from the Marquesa room were spectacular and our cocktail hour was outside on the deck. It was beautiful. I worked with Ashley who took over my wedding 6 months before wedding due to staffing changes. She was phenomenal and was able to answer any questions I had in regards to planning etc. The food was also very delicious and we were very pleased. This venue does require you hire a day-of wedding coordinator. This was a little annoying at first but since my ceremony was off site it was the best decision as it allowed my entire day to run smoothly. If you are considering them as a venue spot I highly recommend them our wedding was nothing short of a dream.

My husband and I had our ceremony and reception at the Hyatt. The Hyatt was extremely responsive when our planner contacted them from the start and were very flexible with packages since we were having a 10am Tuesday morning wedding. The Hyatt grounds are beautiful and our ceremony on the dock was exactly how I had imagined it. The Marquesa Room is where we had our 2 hour brunch reception and WOW, this room is gorgeous. We had very little decorations which weren't needed since the space is very pretty on its own. Taylor was the event manager I dealt with majority of the time however a few weeks before our wedding she left the organization and Jeremy became the new manager. I was slightly nervous that with the change of managers my wedding would suffer however that was far from the case and everything ran extremely smooth. I would 100% recommend the Hyatt to future Brides and Grooms!

We had the best wedding here! It was small and perfect. Taylor went above and beyond to help plan our wedding. We are locals and wanted to plan our wedding in 1 week. It sounds scary but with the help of Taylor and everyone else who works there, it was a breeze!!! Cute decorations, delicious food, professional staff. This is an amazing venue and I would personally recommend it to everyone.

It was such a perfect week to bring our family and closet family to paradise! The hotel staff went out of their way to make everyone feel special. They even accommodated ur request for a welcome event and allowed us to use the restaurant catering menu at the bar. Our family is still talking about how great the food was and how lovely the reception and welcome event were.

The Hyatt made our wedding week truly magical, and I would advise anyone interested or contemplating the Hyatt to go for it! You will not regret it. I planned a destination wedding, and Taylor at the Hyatt was with me every single step of the way, and made the whole process easy and fun. She was always available via phone or email whenever I needed her, and every detail that I requested was completed to the T. The planning was simple, but then when it was time for the event, the real fun began, and we have the entire Hyatt staff to thank for that. We couldn't have asked for a better venue to celebrate with our family and friends. The Hyatt feels like a big happy, smiling family that welcomed us all in with open arms. Each and every staff member from check-in to concierge, to house keeping, to maintenance, restaurant saff, etc, etc, etc was conscientious, helpful, friendly, and more than happy to help in any way possible. All of our guests had the same feelings, and were all remarking about how impressed they were with the service. We had our ceremony on the dock, which was simply stunning! Cocktail hour followed on the veranda, then reception in the beautiful Marquesa room. Pictures just don't do it justice, as the staff skillfully creates beautiful events and the execution is perfect and seamless. There is no exaggeration in saying that everything was PERFECT. The food was delicious, and guests are still commenting on the hors d'oeuvres! A friend who is planning a wedding recently asked me if there is anything that I would have done differently if I could do it all over again, and the simple answer was "nothing." I picked the right venue, and they have the BEST staff. Thanks a million!
Sarah Osman

Taylor the event coordinator was the best to work with. She answered every question I had via email in a timely manor. It was had doing in from New Orleans but she was always there. And everything turned out excellent. The food was amazing!!!!! Everyone raves about it. The reception venue was gorgeous doesn’t need much decoration. Couldn’t have been any happier.

The team at the Hyatt Centric Resort was amazing to work with. The customer service was exceptional. From my first email to Taylor through our wedding day, everything went smoothly. Taylor always responded very quickly to any question I had and provided suggestions to me as well - she is a rock star!
This venue was exactly what I pictured for my wedding day. I wanted views of the water but also an indoor/outdoor space for the reception just in case it was too hot. The Hyatt had both and many additional options!
We welcomed our guests to Key West with a happy hour at the Blue Mojito the night before our wedding. Lisa and team took great care of us and our guests. The food and drinks were so good.
Our wedding day was flawless! Our dock ceremony was beautiful and the Marchesa room for our reception was amazing! The drinks were flowing and the food was phenomenal! We had the surf and turf buffet and our guests still talk about how good the food was!
We had an awesome day celebrating and to top it off we returned to our room to find a framed picture from our ceremony along with chocolate covered strawberries and champagne!
Thank you Taylor and everyone at the Hyatt Centric Resort for making our wedding the best day ever!
#finallyferraro

The hotel is incredible and so beautiful but what makes the difference is the staff. You are lucky if you have Taylor and her team to work with. They will make you feel so special, and not miss one beat.

The venue, food and accommodations were fantastic. I worked directly with Taylor and she did a fantastic job. Hurricane Irma messed up our cocktail hour plans but Taylor had a fantastic plan B. She was so helpful with the entire process. Even the room reservations. The night before the wedding she made sure my hotel room and my husbands hotel room was no where near each other. No matter what I asked for she said "no problem". The hotel itself is great. It's smaller making for a more family oriented environment. Everyone who worked there was so personable and helpful. Great location. To be able to walk everywhere is such a plus (although I recommend renting scooters). I would highly recommend this hotel for a wedding or even a weekend stay.

We are very happy with all services
Our wedding planner Taylor Blount was excellent, and very professional

HI had the best experience with the Hyatt Centric Key West. I cannot wait to go back!! The staff and the property were exceptional! Thank you for making us feel so special!!

great

This was a beautiful setting and Toni the hotel 'wedding planner' was amazing. Whilst it was a very intimate wedding and took very little organising Toni was there through every step! Brilliant! Thanks

We had my daughter's wedding at The Hyatt and it was perfect! Taylor and Shannon were always available, helpful, accommodating, professional and a pleasure to work with. Everyone at the Hyatt was amazing! From the food, venue, support services...wow! They know their business! We received so many compliments about the event, hotel and staff. So organized and professional! Thank you Taylor and Team!!!! Can't wait to go back for the anniversaries!!!!