Infatuating Affairs Reviews
Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
14 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.9 out of 5 rating4.9
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Flexibility 4.8 out of 5 rating4.8
Awards
14
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Margaret S. Sent on 06/01/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Seriously, the best!
Hire them! I am so glad that we hired Infatuating Affairs for our wedding, we had so many guests compliment how amazing they did and that it
was even one of the best weddings they have ever attended. I hired them pretty late in the game, and the second I did, Cori and Jenn hit the ground running. All of their suggestions elevated and improved the vision and vibe of our wedding. I was so stressed leading up to the wedding, but anytime I worked with Cori and Jenn they alleviated my stress, answered all my questions as well as got all the necessary things done to make sure our wedding would go smoothly. The day of our wedding I was so excited and was truly able to enjoy the day, but this was because I hired Infatuating Affairs, so I knew our wedding was in good hands. When I got to our venue, I was just blown away of how beautiful Cori and Jenn set up the venue and it far exceeded our expectations. Our day felt so special, personal, and intimate; exactly what my husband and I wanted for our wedding. Our wedding ran so smoothly because of them. I would hire them again in a heartbeat, I highly recommend you hire them for your wedding too!Hire them! I am so glad that we hired Infatuating Affairs for our wedding, we had so many guests compliment how amazing they did and that it
was even one of the best weddings they have ever attended. I hired them pretty late in the game, and the second I did, Cori and Jenn hit the ground running. All of their suggestions elevated and improved the vision and vibe of our wedding. I was so stressed leading up to the wedding, but anytime I worked with Cori and Jenn they alleviated my stress, answered all my questions as well as got all the necessary things done to make sure our wedding would go smoothly. The day of our wedding I was so excited and was truly able to enjoy the day, but this was because I hired Infatuating Affairs, so I knew our wedding was in good hands. When I got to our venue, I was just blown away of how beautiful Cori and Jenn set up the venue and it far exceeded our expectations. Our day felt so special, personal, and intimate; exactly what my husband and I wanted for our wedding. Our wedding ran so smoothly because of them. I would hire them again in a heartbeat, I highly recommend you hire them for your wedding too!Infatuating Affairs's reply:
Margaret, thank you for your sweet words! It was an honor and a pleasure to coordinate your special day. You and Zach are such a lovely couple, and we really enjoyed meeting your beautiful family and friends. It was a beautiful day all around! We wish you a lifetime of happiness together! -
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Featured
Nikayla S. Sent on 04/14/20215 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Honestly, just hire them!
The IA team was honestly our favorite "vendor" we chose for our day. From the very beginning, working with Thelma and Adua was awesome! They are so fun that it felt like working with friends, but also so insanely knowledgeable and professional that we knew were in good hands.
We hired them for Month of Coordination but honestly wish we just booked them for the full planning service. 1000% worth the investment. Once we started meeting with them a month out, everything just started falling in to place and I began feeling so much better about everything.
I was trying to save money and did lots of DIY (decor, had a friend do my flowers, booked all the vendors) so on wedding day there were boxes on top of boxes of all the wedding stuff I had accumulated. They went through it all, and set everything up perfectly. There were hiccups with the flowers/centerpieces and the photobooth vendor (showed up late) but I had no idea any of it was going on (found out from my friend after the wedding!). They handled everything with such professionalism and grace. The centerpieces (and all of the decor) looked amazing. I honestly have no idea how they did it but they worked magic!
They arrived early to our hotel rooms while we were getting ready that morning - made sure we were staying on track for our timeline (photos and getting to venue on time) - made sure everyone knew where they were supposed to be and when (bridal party, vendors and guests!) - partied with us a bit - and stayed until who knows what time for the breakdown and making sure all of my items were packed away, vendors were clear, and the night was wrapped.
If you need planners that know what they are doing, are great to work with, care about you and your day, and will make sure everything runs smoothly - you have found your team.
Thank you so much team IA!!
-Mr. and Mrs. HerodThe IA team was honestly our favorite "vendor" we chose for our day. From the very beginning, working with Thelma and Adua was awesome! They are so fun that it felt like working with friends, but also so insanely knowledgeable and professional that we knew were in good hands.
We hired them for Month of Coordination but honestly wish we just booked them for the full planning service. 1000% worth the investment. Once we started meeting with them a month out, everything just started falling in to place and I began feeling so much better about everything.
I was trying to save money and did lots of DIY (decor, had a friend do my flowers, booked all the vendors) so on wedding day there were boxes on top of boxes of all the wedding stuff I had accumulated. They went through it all, and set everything up perfectly. There were hiccups with the flowers/centerpieces and the photobooth vendor (showed up late) but I had no idea any of it was going on (found out from my friend after the wedding!). They handled everything with such professionalism and grace. The centerpieces (and all of the decor) looked amazing. I honestly have no idea how they did it but they worked magic!
They arrived early to our hotel rooms while we were getting ready that morning - made sure we were staying on track for our timeline (photos and getting to venue on time) - made sure everyone knew where they were supposed to be and when (bridal party, vendors and guests!) - partied with us a bit - and stayed until who knows what time for the breakdown and making sure all of my items were packed away, vendors were clear, and the night was wrapped.
If you need planners that know what they are doing, are great to work with, care about you and your day, and will make sure everything runs smoothly - you have found your team.
Thank you so much team IA!!
-Mr. and Mrs. HerodInfatuating Affairs's reply:
Nikayla,
It was an absolute honor and pleasure to be part of you and Ishmael special day. From throwing confetti in the bridal suite to dancing a bit at the reception, we truly had a wonderful time!
Cheers to a lifetime of love, happiness and laughter! -
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Aimee Sent on 05/20/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great Experience
Thelma and Cori did a phenomenal job helping us finalize the details of our wedding! My fiancé and I scheduled our wedding date 2 months out and they jumped right in to assist and coordinate. They helped make the day run as smoothly as possible. They carried themselves with great professionalism and were an overall great help to getting things done efficiently and with speed. They demonstrated strong communication with all of our vendors involved and did an excellent job executing the itinerary! My husband and I highly recommend using Infatuating Affairs to help plan and coordinate your wedding day!Thelma and Cori did a phenomenal job helping us finalize the details of our wedding! My fiancé and I scheduled our wedding date 2 months out and they jumped right in to assist and coordinate. They helped make the day run as smoothly as possible. They carried themselves with great professionalism and were an overall great help to getting things done efficiently and with speed. They demonstrated strong communication with all of our vendors involved and did an excellent job executing the itinerary! My husband and I highly recommend using Infatuating Affairs to help plan and coordinate your wedding day!Infatuating Affairs's reply:
Aimee,
We are so happy you enjoyed your planning experience with us! Thanks for allowing us to be part of your special day! We wish many blessing upon your union! -
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![Jasmine]()
Jasmine Sent on 08/30/20205 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Made planning easy!
I’ve known Jen my whole life, and when I finally got engaged I knew I wanted to hire her. Jen and Thelma were fantastic, and paid attention to every single detail! The planning sessions, to-do lists, and timelines were vital. We couldn’t have had a beautiful wedding without them. They had a great list of vendors that we could pull from for anything we needed. I was so nervous the day of, but she was literally by my side the entire day.I’ve known Jen my whole life, and when I finally got engaged I knew I wanted to hire her. Jen and Thelma were fantastic, and paid attention to every single detail! The planning sessions, to-do lists, and timelines were vital. We couldn’t have had a beautiful wedding without them. They had a great list of vendors that we could pull from for anything we needed. I was so nervous the day of, but she was literally by my side the entire day.Infatuating Affairs's reply:
Jasmine, thank you so much for such sweet feedback. It was a blessing to be by your side on your big day. We had so much fun planning with you and Chris! We are so glad you picked IA to plan your special day. We miss you both very much! We wish you two a lifetime of happiness and beautiful memories together. -
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![Charlottester]()
Charlotte Sent on 06/11/20185 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Jen and Thelma were wonderful and fun to work with. We planned our wedding from out of state, and they provided us with day-of coordination services. The day went off without a hitch, and everything was executed so beautifully. They understood my vision, design, and style, and I couldn't be happier with the memories we walked away with because of the great job they did. One of the best decisions we made in order to have a stress-free day was to hire them. So glad we did!Jen and Thelma were wonderful and fun to work with. We planned our wedding from out of state, and they provided us with day-of coordination services. The day went off without a hitch, and everything was executed so beautifully. They understood my vision, design, and style, and I couldn't be happier with the memories we walked away with because of the great job they did. One of the best decisions we made in order to have a stress-free day was to hire them. So glad we did! -
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Deborah Sent on 04/20/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Immediately when we brought on the Infatuating Team, Jenn and Thelma were wonderful. They are extremely talented and really fun to work with. Jenn and Thelma are knowledgeable, professional, and sincere. I could tell it really meant the world to them to make my dream day a reality. The vendors they introduced me to were invaluable, from my wonderful photographer Alicia, to my florist Rachel, they literally made sure I worked with the best in the business. Their execution on my wedding day of was seamless! We had over 350 guests, and a ton of details, and not a detail was missed or overlooked. I seriously could not have asked for a better team of planners to work with. I would definitely recommend them for your next wedding or event. I wish you ladies nothing but success because you deserve it!Immediately when we brought on the Infatuating Team, Jenn and Thelma were wonderful. They are extremely talented and really fun to work with. Jenn and Thelma are knowledgeable, professional, and sincere. I could tell it really meant the world to them to make my dream day a reality. The vendors they introduced me to were invaluable, from my wonderful photographer Alicia, to my florist Rachel, they literally made sure I worked with the best in the business. Their execution on my wedding day of was seamless! We had over 350 guests, and a ton of details, and not a detail was missed or overlooked. I seriously could not have asked for a better team of planners to work with. I would definitely recommend them for your next wedding or event. I wish you ladies nothing but success because you deserve it!Infatuating Affairs's reply:
Deborah! We are so happy you enjoyed your planning experience with us! It was truly a pleasure working with you and Bereket. We wish you a lifetime of happiness and blessings! -
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Natana Sent on 08/01/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Infatuating Affairs a.k.a Jen and Thelma made my wedding day to be something out of a magazine. My wedding day was Perfect because of Infatuating Affairs. What ever idea I gave to them, they put there own design and marketing element and brought my dream to life.
Thelma the planner and organizer was cool, collected and 100% in control of every situation, glitches that arose and trust me you need a Planner who can be in control of situations.
Jennifer the designer of my wedding was a design genius!! All elements of my vision for my day and then some she made happen :). She listened to all my ideas and then incorparated her design swag.
They day of the wedding ran smoothly and I wouldn't change anything for the world!
Thank you Infatuating Affairs for making my day as special as it wasInfatuating Affairs a.k.a Jen and Thelma made my wedding day to be something out of a magazine. My wedding day was Perfect because of Infatuating Affairs. What ever idea I gave to them, they put there own design and marketing element and brought my dream to life.
Thelma the planner and organizer was cool, collected and 100% in control of every situation, glitches that arose and trust me you need a Planner who can be in control of situations.
Jennifer the designer of my wedding was a design genius!! All elements of my vision for my day and then some she made happen :). She listened to all my ideas and then incorparated her design swag.
They day of the wedding ran smoothly and I wouldn't change anything for the world!
Thank you Infatuating Affairs for making my day as special as it wasInfatuating Affairs's reply:
Natana! We are so happy you enjoyed your planning experience with us. We had an amazing time bringing your vision to life. You and Ade were so much fun to work with, we didn't want it to end! We are so happy for you two, and wish you all the happiness in the world as you share a beautiful lifetime together. Love always, Jenn & Thelma. -
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![Trichelle & Glenn]()
Trichelle G. Sent on 09/26/20185 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My husband and I could not have been happier working with Jen and Thelma! We did full service and gladly say it was worth every penny. Thelma was incredible! She worked with us through all of the difficult parts particularly the logistics and kept us on budget. Jen was remarkable in helping us make our vision for our wedding a reality. Her eye for detail and design is just incredible! It can be overwhelming how many things you do not know when planning a wedding, we could not have done it without her and Thelma. Our wedding was PERFECT!!! They both worked with the vendors and had everything set up exactly the way we had dreamed of. It allowed us to enjoy our time getting ready, and preparing for the ceremony instead of worrying about set up. They were also critical in allowing our ceremony and reception to run like clockwork. Less Stress!! It was the best day of our lives, and we owe it all to Jen and Thelma at Infatuating Affairs. Thank you Jen and Thelma!! -Trichelle and GlennMy husband and I could not have been happier working with Jen and Thelma! We did full service and gladly say it was worth every penny. Thelma was incredible! She worked with us through all of the difficult parts particularly the logistics and kept us on budget. Jen was remarkable in helping us make our vision for our wedding a reality. Her eye for detail and design is just incredible! It can be overwhelming how many things you do not know when planning a wedding, we could not have done it without her and Thelma. Our wedding was PERFECT!!! They both worked with the vendors and had everything set up exactly the way we had dreamed of. It allowed us to enjoy our time getting ready, and preparing for the ceremony instead of worrying about set up. They were also critical in allowing our ceremony and reception to run like clockwork. Less Stress!! It was the best day of our lives, and we owe it all to Jen and Thelma at Infatuating Affairs. Thank you Jen and Thelma!! -Trichelle and Glenn -
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Chernor Sent on 07/04/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We had a fantastic fun-filled wedding. Everyone commented on how relaxed and engaged we were during the entire weekend. And we were not stressed about any of the logistics or other details - because of Infatuating Affairs. They were simply beyond incredible- everything we asked for and much more. Professional, timely, meticulous, attentive, calm and just on top of every single thing. Infatuating was the best decision we made in planning our wedding and we enthusiastically recommend them without reservation. You will be thrilled you chose these guys!We had a fantastic fun-filled wedding. Everyone commented on how relaxed and engaged we were during the entire weekend. And we were not stressed about any of the logistics or other details - because of Infatuating Affairs. They were simply beyond incredible- everything we asked for and much more. Professional, timely, meticulous, attentive, calm and just on top of every single thing. Infatuating was the best decision we made in planning our wedding and we enthusiastically recommend them without reservation. You will be thrilled you chose these guys!Infatuating Affairs's reply:
Chernor! Thank you so much for choosing Infatuating Affairs to plan your beautiful wedding in Jamaica! What an honor it was. Working with you and Aissatou was a pleasure from beginning to end. We are so happy you enjoyed your planning experience with us and thank you for taking a chance on IA when we were in our infancy. You, Aissatou, and baby Alpha will always hold a special place in our hearts. Much love! Jenn & Thelma. -
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Carol Sent on 02/02/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
After initially meeting with the Infatuating Affairs team, I felt very comfortable that they had a clear vision of the wedding we wanted and confident that they could get the job done. Not only did they meet, but they exceeded my expectations. Through the months of planning, they stayed focused, attentive and professional. Their dedication, resourcefulness and attention to each detail was phenomenal. They were very careful to keep our budget in mind and used their many creative ideas to create a wedding that was absolutely beautiful. It was obvious from our first meeting that our complete satisfaction was their goal. The day of the wedding Thelma and Jenn interfaced with our vendors and guests, oversaw every last detail, and managed the event so professionally, the day was perfect. We received so many compliments from guests on every aspect of the wedding, from the ceremony, to the food, flowers, music and décor. I cannot thank Infatuating Affairs enough for the amazing job they did in creating such a beautiful memory for our daughter.After initially meeting with the Infatuating Affairs team, I felt very comfortable that they had a clear vision of the wedding we wanted and confident that they could get the job done. Not only did they meet, but they exceeded my expectations. Through the months of planning, they stayed focused, attentive and professional. Their dedication, resourcefulness and attention to each detail was phenomenal. They were very careful to keep our budget in mind and used their many creative ideas to create a wedding that was absolutely beautiful. It was obvious from our first meeting that our complete satisfaction was their goal. The day of the wedding Thelma and Jenn interfaced with our vendors and guests, oversaw every last detail, and managed the event so professionally, the day was perfect. We received so many compliments from guests on every aspect of the wedding, from the ceremony, to the food, flowers, music and décor. I cannot thank Infatuating Affairs enough for the amazing job they did in creating such a beautiful memory for our daughter. -
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Menna Sent on 01/20/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I met with Jennifer from IA and we hit it off wonderfully at our first meeting. After our initial meeting I knew she got me and what I envisioned for my daughters first birthday. She started to put all my ideas and vision together along with suggestions that made things flow and thematic. Her suggestions enhanced the overall event. Throughout the planning we would encounter challenges but Jennifer took ownership and did excellent troubleshooting. This is what sets IA apart from other planning boutiques. Jennifer was so dedicated and planned everything to such detail as if it was her own child's first birthday!
She kept my budget in mind and would come up with cost effective ways to make sure my vision was not altered because of cost. Jennifer came over the night before to event to set up and make sure we had all supplies and decorations were in place. she then also showed up on the day of along with an assistant and stayed to make sure everything was perfect. I would wholeheartedly refer the ladies of Infatuating Affairs to anyone planning a celebration.I met with Jennifer from IA and we hit it off wonderfully at our first meeting. After our initial meeting I knew she got me and what I envisioned for my daughters first birthday. She started to put all my ideas and vision together along with suggestions that made things flow and thematic. Her suggestions enhanced the overall event. Throughout the planning we would encounter challenges but Jennifer took ownership and did excellent troubleshooting. This is what sets IA apart from other planning boutiques. Jennifer was so dedicated and planned everything to such detail as if it was her own child's first birthday!
She kept my budget in mind and would come up with cost effective ways to make sure my vision was not altered because of cost. Jennifer came over the night before to event to set up and make sure we had all supplies and decorations were in place. she then also showed up on the day of along with an assistant and stayed to make sure everything was perfect. I would wholeheartedly refer the ladies of Infatuating Affairs to anyone planning a celebration. -
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Brittany Sent on 07/29/20184.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.0 out of 5 rating4.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 4.0 out of 5 rating4.0
We had the pleasure of working with Jenn and Thelma with regards to planning our special day. Their guidance from the beginning through the wedding day proved to be quite insightful. They were open to listening to our suggestions and ideas even when we didn’t agree.We had the pleasure of working with Jenn and Thelma with regards to planning our special day. Their guidance from the beginning through the wedding day proved to be quite insightful. They were open to listening to our suggestions and ideas even when we didn’t agree.Infatuating Affairs's reply:
Brittany, it was truly a pleasure planning for you and Myron. We hold fond memories from literally every piece of the process. From the initial hunt for a venue with your mom while you were finishing residency, FaceTiming you in as we toured beautiful venue after venue... to dress shopping, and virtually every step leading up to the magical big day, you guys were (and still are) like family. We can't thank you enough for choosing Infatuating Affairs and allowing us the honor of planning the first page of your happily every after. -
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Tiffany Sent on 11/21/20174.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5.0 out of 5 rating5.0
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Flexibility 4.0 out of 5 rating4.0
We chose Infatuating Affairs for day of planning and they were definitely worth the money. This team is amazing and can really help you get your planning in order in a pinch. My husband and I tried to do most of the planning on our own, but as the date drew near, we knew we needed day of coordination, but couldn't afford to break the bank. Jennifer and Themla's prices are reasonable. Jenn really helped me to secure vendors that didn't overcharge (especially the florist), but provided great service, and to get my day of checklist up to date and accomplished. I would say if you are looking for beautiful decor and staging on a budget, infatuating affairs is the way to go for day of planning services.We chose Infatuating Affairs for day of planning and they were definitely worth the money. This team is amazing and can really help you get your planning in order in a pinch. My husband and I tried to do most of the planning on our own, but as the date drew near, we knew we needed day of coordination, but couldn't afford to break the bank. Jennifer and Themla's prices are reasonable. Jenn really helped me to secure vendors that didn't overcharge (especially the florist), but provided great service, and to get my day of checklist up to date and accomplished. I would say if you are looking for beautiful decor and staging on a budget, infatuating affairs is the way to go for day of planning services.Infatuating Affairs's reply:
Tiffany! We are so thankful you and Dupree shared your wedding experience with us. We had a ball planning such a beautiful day with you, and of course, we will never forget that legendary reception! We hope you and Dupree continue to have as much fun as you did on your wedding day as you grow old together. Lots of Love! Jenn & Thelma :-) -
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Morgan R. Sent on 07/20/20193.2 out of 5 rating3.2
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Quality of service 3.0 out of 5 rating3.0
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Average response time 2.0 out of 5 rating2.0
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Professionalism 3.0 out of 5 rating3.0
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Value 4.0 out of 5 rating4.0
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Flexibility 4.0 out of 5 rating4.0
More fitting for venues that are all inclusive
I believe they would be wonderful planners for a traditional all inclusive
wedding venue/package. However, I had a non traditional venue with multiple
independent vendors, not connected to the venue. I felt that the planners
were unfamiliar with this setup, therefore pre-wedding I felt I didn't
receive their full assistance and attention. However, their service on my
wedding day turned out well, even with some oversights. Special thanks to
their assistants, my guests commented about their hard work. In addition,
thank you for the recommendations for the officiant, florist, and the
photographer they were great. I had a great wedding and everyone had fun.I believe they would be wonderful planners for a traditional all inclusive
wedding venue/package. However, I had a non traditional venue with multiple
independent vendors, not connected to the venue. I felt that the planners
were unfamiliar with this setup, therefore pre-wedding I felt I didn't
receive their full assistance and attention. However, their service on my
wedding day turned out well, even with some oversights. Special thanks to
their assistants, my guests commented about their hard work. In addition,
thank you for the recommendations for the officiant, florist, and the
photographer they were great. I had a great wedding and everyone had fun.Infatuating Affairs's reply:
Morgan,
We are surprised and very sorry to learn you were not happy with our services. Infatuating Affairs specializes in creating custom wedding experiences with multiple vendors. We are very familiar with balancing multiple independent vendors, as all of our couples have had distinct venues and multiple vendors.
Perhaps one of our more extensive packages would have been a better fit for you. Our day of coordination package provides a complimentary 1.5 hour consultation, one final planning meeting prior to the wedding, final walkthrough of the venue, coordination of rehearsal, vendor recommendations, a final checklist four weeks prior, coordination of vendor arrival and wedding timeline, and up to 12 hours of actual on-site coordination on your wedding day. We were happy to provide three planning meetings, two onsite meetings, our comprehensive 12 month planning checklist, unlimited emails and text communication, additional staff at the walkthrough, rehearsal, and on wedding day, in addition to what the package included. We were also happy to fill in gaps that are typically outside of a wedding coordinator's arm of services - such as placement, setup, and breakdown of tables and chairs, rinsing and cleaning dishes and flatware rentals, and provided two additional staff members to ensure you did not incur any additional fees from vendors because of these gaps.
Again, we are very saddened to hear you were not happy with our services. We can assure you that your guests had a wonderful time and were very much pleasured with the wedding as we have received beautiful "Thank You" notes from your immediate family and friends.
It was truly a pleasure getting to know you and Terrance throughout this process and we wish you a lifetime of happiness together. You will always be a part of our IA family.
Best wishes,
Jenn & Thelma -
Quality of service
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