Inns of Aurora Reviews
Reviews
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4.6 out of 5 rating
4.6 out of 5 rating
24 Reviews
92% recommend it
Awards
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![Andrea]()
Andrea Sent on 01/04/2024Magical winter wedding
Couldn’t have had a more wonderful experience. The staff are amazing and no detail gets overlooked. They are responsive and helpful through the planning process and helped make our vision come to life. Guests complimented the venue and how seamless everything flowed from the ceremony through the reception. Food and venue locations were amazing and beautiful. -
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Andrew Sent on 05/23/2020
Incredible Place and Experience
The venue speaks for itself: beautifully restored mansions converted into a beautiful hotel with a lakeside wedding site on a beautiful lawn extending to the water's edge.
But for me and my wife, the staff is what made the experience perfect. The wedding coordinators were genuinely fantastic. They were organized, responsive, perfectly professional, while also being fun and relatable. The hotel and restaurant staff were just as fantastic. Every staff member you encountered on the ground was approachable and kind and sought to help with any inquiry. And I can't ignore the food which was fantastic. We have literally no regrets and would get married there again in a second. -
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![John]()
John C. Sent on 08/17/2022Stunning Historic Wedding Venue
I just LOVE the interior which is beautifully designed. The staff is attentive and professional. I highly recommend! -
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![Peggy]()
Peggy Sent on 09/21/2011I recently had my wedding at Aurora Inn and really couldn't be happier. The place was so gorgeous. The wedding package came with an onsite coordinator and a wonderful team. They were really helpful. Everything was so nicely put together on our day. Our coordinator, Heather, was really awesome. She was very professional and went above and beyond to help us solve numerous problems. Although I had a small wedding, I felt the service level and attention I received was the same as others who had bigger weddings. I was so glad for my choice to have my wedding at Aurora Inn. My husband and I even said we would come back for our anniversary. -
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![Rachel]()
Rachel S. Sent on 05/27/2020Gracious and Flexible
We were absolutely thrilled to have chosen the Aurora Inn for our wedding celebration. It's a gorgeous location on Lake Cayuga and Jackie and her crew were really responsive and helpful in ironing out the details of our event. Very sadly, we've had to cancel it due to COVID-19. Despite the understandable hardship for them that canceling entails, they have been so gracious and fair in dealing with the situation. When we decided that it was better to cancel than postpone, they immediately returned our deposit while suggesting other appealing alternatives. Their flexibility and generosity means that we will definitely return to the Aurora Inn for future celebrations. I highly recommend them! -
![Shannon]()
Shannon Sent on 05/10/2011This was an awesome awesome place. Very beautiful, very professional!! -
![Liz]()
Elizabeth Sent on 10/08/2008The wedding coordinator at the Aurora (Heather) is absolutely fabulous. She is very flexible and aware of your needs, and she bends over backwards to make sure your day is perfect. While the location is relatively expensive, we were very pleased and I'd recommend it to anyone. -
User2043040 Sent on 02/17/2015Wedding planning staff were easy to work with and helpful with coordinating other vendors and services. The food was not only sophisticated and elegant in presentation but also in taste. The E.B. Morgan House was the perfect location for housing the wedding party. -
![April]()
April Sent on 02/23/2021Breathtaking Venue
Where do I begin? The Inns of Aurora is absolutely gorgeous. From my first tour of the venue to the wedding day, it continuously takes my breath away. The location is just perfect in every way. On the beautiful Cayuga Lake, a historic impeccably clean Inn and town in the background, expansive manicured lawns and gardens, multiple Inn houses to chose from with stylish luxury touches, a unique ballroom with restored historic murals, and the newest addition is a magnificent wedding big tent with attached lakeside patio awning made from quality materials and natural wood beams. I was so lucky to get to use the new lakeside tent before the costs went up for 2021 weddings, it is unlike any typical tent or what they had there in the past, it's absolutely stunning!! The venue is such a peaceful and romantic setting for a wedding, I knew instantly upon touring it was the one. And the ceremony on the lawn by the lake was just perfect. It ran flawlessly and the weather for late October held out to be a perfect 60 degree day! The way the décor was arranged and set up by Kim Jones and her staff was beautiful and all of the elements I provided them fell together perfectly. Working with Kim was so easy and she was so patient with my millions of questions! Having a wedding here is not cheap by any means, especially now that they have raised all their prices and made it more exclusive, it was worth every penny for the most part. The entire vibe set the tone for a romantic intimate small wedding, and they were pretty accommodating to all our changes along the way due to the pandemic. They were extra safe about mask wearing and covid policies. It was a perfect day over all, with a few minor hiccups along the way, but having our wedding here was the best choice. It is perfect for weddings of any size. And honestly, you cannot beat the views and the setting, it's a dreamy place and all our guests were blown away. Most of our guests raved about the food, although for me and my husband we thought it was just okay, the late night snacks from the Fargo Grill were the best part! For the price they really need to upgrade the food to higher quality ingredients and culinary flavors more on par with their Aurora Cooks level. It was better than many wedding meals I've had but not the best. I expected more from the Inns of Aurora catering since all their restaurants are terrific. But for the location itself I can look past it, and like I said, most guests loved it. We are foodies and judge food very seriously, plus some of what I ordered from the tasting event was completely different on the wedding night which was kind of a bummer. Overall I wish they were a little bit more flexible with our wants and needs, in the beginning they promise to make your dream wedding come true no matter what, they will accommodate anything. After they had the deposit, there seemed to be always something they couldn't do for us, some things were understandably more difficult, but some requests didn't seem to be a huge deal like keeping the front of the patio tent open while the weather was warm. I do feel the Inns of Aurora can do better at accommodating client requests and assisting with the planning, at times there were miscommunications and confusions, and I felt some of our small details were overlooked. The pros far outweigh the small cons and you will not regret having your wedding here. The location is everything and their eye for design made my vision come to life! -
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User1494403 Sent on 01/03/2014I had such high hopes for this venue. I fell in love with it the moment we walked out back and saw the lake. After Jennifer, the reservations manager walked us through we reserved our wedding on 8/30/13 (all that was left). Once we made our deposit the nightmares started. We soon realized that the Inn had NO rooms left for us or our guests to stay in on our wedding night as they had been blocked for the Sat wedding. No on told us this when we reserved!! It was not listed on the contract, etc. Jenn was rude when confronted and NEVER apologized. What wedding venue doesn't save a block of rooms if they offer a wedding on that day? We were told if the Sat wedding got through their A-C wedding list we could have whatever was left over. Thanks. The only saving grace for this place was their wedding coordinator Heather. She is super friendly, answers questions and understands the stress. The day of went off w/o any major glitches (we had a fly, nat problem by the lake and dinner). I had to ask for bug spray (the Inn should spray for this) and it was solved. Food/cake was AMAZING! My only other major complaint was the next morning (we were able to reserve 1 room) our decor was just piled up outside the dance/ballroom. I had to spend 1.5 hours re- packing everything with no help from the INN. (No one else was there to help since they couldn't get a room) Not Ok! Everything should have been re-packed and waiting. My warning- get EVERYTHING in writing and be weary that most staff doesn't care once they have your $. -
![Charles]()
Charles Sent on 01/07/2020Wedding Venue Beware
We were supposed to hold our wedding here this Fall. Have been to weddings here in the past which were lovely from the outside. Within 7 days of signing our contract, a severe illness in the family required us to change our wedding plans (date, location, budget). We were only refunded a partial budget. Would not recommend this venue for a wedding.Inns of Aurora's reply:
Dear Charles —
Our sympathies for the illness in your family. As we had the opportunity to discuss, cancellations affect us greatly due to the intimate nature of our properties. We were, however, glad to issue a refund of many of the fees as outlined in your contract that we reviewed together. As always, please don’t hesitate to be in touch.
Take care —
The Inns of Aurora Wedding Team
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