Inta Gems & Diamonds Reviews
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5.0 Fantastic
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13 reviews
99% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Mary S. Sent on 03/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cannot recommend enough
We purchased my engagement ring and band from Inta Gems. They are the absolute best! When I originally went by to look at engagement rings, I found a ring I liked but after looking some more I asked if there were some tweaks I could make to the design. They were super accommodating and helpful! We ended up incorporating designs from three different rings together and it turned out to be more beautiful than I imagined. It is perfect! We went back a few months later to pic out a band. We picked it out and paid for it and it was ready right before all of this Covid 19 shutdown happened. I emailed them asking if they wouldn't mind mailing it to me. They were extremely kind and professional and shipped right away! We recommend Inta to everyone we know who is getting engaged. They are the best!
P.S. They have a lot of diamond rings, but if you like Sapphires, they actually specialize in colored gems and have a very large selection.We purchased my engagement ring and band from Inta Gems. They are the absolute best! When I originally went by to look at engagement rings, I found a ring I liked but after looking some more I asked if there were some tweaks I could make to the design. They were super accommodating and helpful! We ended up incorporating designs from three different rings together and it turned out to be more beautiful than I imagined. It is perfect! We went back a few months later to pic out a band. We picked it out and paid for it and it was ready right before all of this Covid 19 shutdown happened. I emailed them asking if they wouldn't mind mailing it to me. They were extremely kind and professional and shipped right away! We recommend Inta to everyone we know who is getting engaged. They are the best!
P.S. They have a lot of diamond rings, but if you like Sapphires, they actually specialize in colored gems and have a very large selection. -
Quality of service
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Arlene Sent on 01/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Variety of rings
I had a great experience here and Michael was very helpful. They have many rings to choose from and they worked with my budget.I had a great experience here and Michael was very helpful. They have many rings to choose from and they worked with my budget. -
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User2061492 Sent on 03/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiance went here for my engagement ring and had such a good experience. After walking around LA's Diamond District and checking out a ton of places, he finally found this shop - a family run business with great customer service. We will definitely go back to get our wedding rings there!My fiance went here for my engagement ring and had such a good experience. After walking around LA's Diamond District and checking out a ton of places, he finally found this shop - a family run business with great customer service. We will definitely go back to get our wedding rings there! -
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Ashley Sent on 11/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly reccomended, they are the sweetest family. They made my engagement ring and fixed up my wedding band to match my engagement ring (I used my mother's so it needed sizing and a change from platinum to rose gold.) Very fair and will make sure you get exactly what you want! They might even offer you a whole lot of Japanese candy.....Highly reccomended, they are the sweetest family. They made my engagement ring and fixed up my wedding band to match my engagement ring (I used my mother's so it needed sizing and a change from platinum to rose gold.) Very fair and will make sure you get exactly what you want! They might even offer you a whole lot of Japanese candy..... -
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Julie Sent on 08/06/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When you start talking about jewelry and where to go, people always say to go to Downtown LA's jewelry mart. You go there and you don't know where exactly to go or where to start since it's spread out in different buildings and floors. Well, I have to say this is the place to go. They were a recommendation to me, and I in turn recommended them to other couples as well. You look around at other vendors in the area and they are not nearly as busy as these guys are. They know their stuff, they have a full staff ready to help, they have a variety to choose from, and their prices are reasonable. Plus they are the official jeweler for Miss California. If they are good enough for them, they are good enough for me! Definitely worth checking out.When you start talking about jewelry and where to go, people always say to go to Downtown LA's jewelry mart. You go there and you don't know where exactly to go or where to start since it's spread out in different buildings and floors. Well, I have to say this is the place to go. They were a recommendation to me, and I in turn recommended them to other couples as well. You look around at other vendors in the area and they are not nearly as busy as these guys are. They know their stuff, they have a full staff ready to help, they have a variety to choose from, and their prices are reasonable. Plus they are the official jeweler for Miss California. If they are good enough for them, they are good enough for me! Definitely worth checking out. -
Quality of service
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Vanessa Sent on 07/13/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My ring turns heads and I've got Inta Gems to thank for that.
When my fiance proposed, my stone was set in a basic Tiffany setting because he wanted me to pick the setting of my choice. After scouring Yelp's top hits in LA's Jewelry District, I realized that 1) most settings looked the same and 2) settings for my size stone were very limited.
I had the unfortunate luck (said with a playful wink) of having a princess cut stone that was too big (thank you honey) for nearly every setting we saw. Most dealers, upon seeing that they could not make an instant sale with us, were reluctant to work on a custom setting with a hard stop due date. Having recently gotten engaged, we needed to have my ring ready within 2 weeks for our engagement party. Every top vendor we spoke to said it was impossible--that is until we ran into Jerry and the folks at Inta Gems.
The moment I looked down at the display case, my eyes made a beeline to one ring. It did not look like anything that exciting, but I knew that with a little merchandising, it could be something truly fabulous. Without hesitating, they said they could deliver. With time closing in, that was enough for us to hunker down with Jerry to create a masterpiece using a basic 4-prong setting. To ensure that my "floating" diamond ring could be created, he called in for backup from the diamond setters upstairs and got the okay.
Thirteen days later, I got the call we'd been waiting for. My ring was done and seeing it literally left me breathless. Inta Gem's dedicated team brilliantly executed my vision based on simple sketches. Saying they met my expectations is an understatement. They delivered a ring that was even more magnificent than I ever hoped for -- and with an extra day to spare to fawn over it some more.My ring turns heads and I've got Inta Gems to thank for that.
When my fiance proposed, my stone was set in a basic Tiffany setting because he wanted me to pick the setting of my choice. After scouring Yelp's top hits in LA's Jewelry District, I realized that 1) most settings looked the same and 2) settings for my size stone were very limited.
I had the unfortunate luck (said with a playful wink) of having a princess cut stone that was too big (thank you honey) for nearly every setting we saw. Most dealers, upon seeing that they could not make an instant sale with us, were reluctant to work on a custom setting with a hard stop due date. Having recently gotten engaged, we needed to have my ring ready within 2 weeks for our engagement party. Every top vendor we spoke to said it was impossible--that is until we ran into Jerry and the folks at Inta Gems.
The moment I looked down at the display case, my eyes made a beeline to one ring. It did not look like anything that exciting, but I knew that with a little merchandising, it could be something truly fabulous. Without hesitating, they said they could deliver. With time closing in, that was enough for us to hunker down with Jerry to create a masterpiece using a basic 4-prong setting. To ensure that my "floating" diamond ring could be created, he called in for backup from the diamond setters upstairs and got the okay.
Thirteen days later, I got the call we'd been waiting for. My ring was done and seeing it literally left me breathless. Inta Gem's dedicated team brilliantly executed my vision based on simple sketches. Saying they met my expectations is an understatement. They delivered a ring that was even more magnificent than I ever hoped for -- and with an extra day to spare to fawn over it some more. -
Quality of service
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Kimberly Sent on 05/21/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They are the best! Our rings are perfect and they are always so nice and helpful. Excellent quality.They are the best! Our rings are perfect and they are always so nice and helpful. Excellent quality. -
Quality of service
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Nicole Sent on 12/09/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiance got my engagement ring here which was custom designed. According to him the process was unbelievably easy. The customer service you get here is just like dealing with family! Everyone always comments me on my ring, which means that INTA Gems dd their job!!My fiance got my engagement ring here which was custom designed. According to him the process was unbelievably easy. The customer service you get here is just like dealing with family! Everyone always comments me on my ring, which means that INTA Gems dd their job!! -
Quality of service
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Kate Sent on 08/25/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This place is the BEST. The people are SO friendly and genuine. My husband and I are incredibly glad we worked with them.This place is the BEST. The people are SO friendly and genuine. My husband and I are incredibly glad we worked with them. -
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E Sent on 10/28/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Short Version: Beautiful merchandise, supreme service.
Long Version: I just came back for my second purchase in two years, and the experience here was just as great as it was before, if not better! I came in with a very specific request and they didn't have an exact match for what I wanted. It didn't matter; they immediately sent one of their employees out and came back within minutes with exactly what I was looking for, which I though would be impossible. They then had the jewelry put into settings and I was out the door in an hour. An hour! And, with a very fair price. Plus, while I was waiting, they gave me tasty cookies and candy treats. Seriously, where else can you have an experience like this? I highly recommend Inta Gems, Diamonds & Jewelry. Check'em out!Short Version: Beautiful merchandise, supreme service.
Long Version: I just came back for my second purchase in two years, and the experience here was just as great as it was before, if not better! I came in with a very specific request and they didn't have an exact match for what I wanted. It didn't matter; they immediately sent one of their employees out and came back within minutes with exactly what I was looking for, which I though would be impossible. They then had the jewelry put into settings and I was out the door in an hour. An hour! And, with a very fair price. Plus, while I was waiting, they gave me tasty cookies and candy treats. Seriously, where else can you have an experience like this? I highly recommend Inta Gems, Diamonds & Jewelry. Check'em out! -
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Som Sent on 07/07/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was referred to Inta Gems by a close friend and as soon we walked in we were treated so good like we were family. Peter took the time to go through the process of selecting diamonds and we found the perfect one! Top of the line quality diamond and he helped find the perfect ring setting that had a matching band. It was a great deal. Everyone there was just so friendly and helpful. No pressure at all. We had to get the ring resized and the diamond mounted so we had to wait after the store was closed, but everyone kept us entertained. We would never get this experience anywhere else!! Definitely would recommend Inta Gems for all your jewelry needs.I was referred to Inta Gems by a close friend and as soon we walked in we were treated so good like we were family. Peter took the time to go through the process of selecting diamonds and we found the perfect one! Top of the line quality diamond and he helped find the perfect ring setting that had a matching band. It was a great deal. Everyone there was just so friendly and helpful. No pressure at all. We had to get the ring resized and the diamond mounted so we had to wait after the store was closed, but everyone kept us entertained. We would never get this experience anywhere else!! Definitely would recommend Inta Gems for all your jewelry needs. -
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Kim A. Sent on 11/03/20114.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After reading yelp reviews, I headed straight to Inta Gems when I decided to get an engagement ring for my now wife. I didn't have to go to any other BM store. Within an hour, I found the perfect ring for her at a great value. Now when I'm out with my wife, she constantly gets compliments on it, as me as well, "nice job" the ladies say. They are really nice and helpful over at Inta Gems, and have a great selection of custom designs. The ring I got was designed by Peter of Inta Gems, and is super unique. We did hit a few bumps along the way, when the ring was resized a couple of diamonds were burnt, so they appeared sunken into the setting. When I brought it in, they couldn't really see what I was talking about and they thought it was dirty. So it was a tad exhausting having to convince your jeweler that there's something wrong with the ring. But they did replace it for us, and I had it back in no time. Overall, nice people, great unique designs, and great value. If I ever have a buddy that needs help finding an engagement ring, the first place I'd bring him is Inta.After reading yelp reviews, I headed straight to Inta Gems when I decided to get an engagement ring for my now wife. I didn't have to go to any other BM store. Within an hour, I found the perfect ring for her at a great value. Now when I'm out with my wife, she constantly gets compliments on it, as me as well, "nice job" the ladies say. They are really nice and helpful over at Inta Gems, and have a great selection of custom designs. The ring I got was designed by Peter of Inta Gems, and is super unique. We did hit a few bumps along the way, when the ring was resized a couple of diamonds were burnt, so they appeared sunken into the setting. When I brought it in, they couldn't really see what I was talking about and they thought it was dirty. So it was a tad exhausting having to convince your jeweler that there's something wrong with the ring. But they did replace it for us, and I had it back in no time. Overall, nice people, great unique designs, and great value. If I ever have a buddy that needs help finding an engagement ring, the first place I'd bring him is Inta. -
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Diane Sent on 06/05/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My wonderful husband bought a beautiful engagement ring from INTA Gems in Downtown LA with the help of Connie. When I had to get the ring slightly resized they did so with a smile. We also went and bought our wedding bands at INTA. The entire staff was so helpful and greeted us warmly. We quickly found both of our bands and bought them on the spot, and they gave us very good prices! A trip to Phillippe's French Dip made the day perfect!My wonderful husband bought a beautiful engagement ring from INTA Gems in Downtown LA with the help of Connie. When I had to get the ring slightly resized they did so with a smile. We also went and bought our wedding bands at INTA. The entire staff was so helpful and greeted us warmly. We quickly found both of our bands and bought them on the spot, and they gave us very good prices! A trip to Phillippe's French Dip made the day perfect! -
Quality of service
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