InterContinental New Orleans Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
8 reviews
98% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
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Sarah Q. Sent on 02/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wish we could throw a party at the InterContinental every year!
Our wedding was at the InterContinental on NYE 12/31/2019, and we are thrilled with our choice. The location was amazing -- close enough to walk to Bourbon Street but not TOO close to the rowdiness, as well as perfect distance from our church (Immaculate Conception) for our second line! And we were thrilled about the size and layout of the third floor: I didn't want our wedding to be cramped or for our guests to feel like they were on top of each other, and the size/layout of the InterContinental ballrooms was luxurious -- and I LOVE the high ceilings. (Even the bathrooms were spacious!)
Lastly, Lindsey Rinaudo was SUCH an enormous help to us over our wedding weekend. By the time the wedding rolled around, I was tired of making decisions, and Lindsey really stepped up to help with coordinating our decor and making sure everything ran smoothly. I'm not kidding when I say that I basically left all decisions about where to put decor (things like mini Christmas trees, masks, lanterns with fairy lights, round gold ornaments, garland, etc) in her hands, and she knocked it out of the park, even though I don't know if that was part of her job. Not only did she determine where to put things and then set them up for us, she even printed out signs for us (like "WELCOME TO THE PARTY" and "PROHIBITION ENDS HERE, PLEASE GRAB A DRINK" in art deco style to match the 2020 Roaring Twenties feel) and put together a card box because I forgot. There were of course minor hiccups along the way, but I think that's to be expected for any party of this size, and it was still an overall amazing time. She (and the staff, including the bridal attendants!) went above and beyond making sure that the day of was absolutely perfect for my husband and me. I wish all of my friends would get married at the InterContinental New Orleans or that we could throw anniversary parties there every NYE!Our wedding was at the InterContinental on NYE 12/31/2019, and we are thrilled with our choice. The location was amazing -- close enough to walk to Bourbon Street but not TOO close to the rowdiness, as well as perfect distance from our church (Immaculate Conception) for our second line! And we were thrilled about the size and layout of the third floor: I didn't want our wedding to be cramped or for our guests to feel like they were on top of each other, and the size/layout of the InterContinental ballrooms was luxurious -- and I LOVE the high ceilings. (Even the bathrooms were spacious!)
Lastly, Lindsey Rinaudo was SUCH an enormous help to us over our wedding weekend. By the time the wedding rolled around, I was tired of making decisions, and Lindsey really stepped up to help with coordinating our decor and making sure everything ran smoothly. I'm not kidding when I say that I basically left all decisions about where to put decor (things like mini Christmas trees, masks, lanterns with fairy lights, round gold ornaments, garland, etc) in her hands, and she knocked it out of the park, even though I don't know if that was part of her job. Not only did she determine where to put things and then set them up for us, she even printed out signs for us (like "WELCOME TO THE PARTY" and "PROHIBITION ENDS HERE, PLEASE GRAB A DRINK" in art deco style to match the 2020 Roaring Twenties feel) and put together a card box because I forgot. There were of course minor hiccups along the way, but I think that's to be expected for any party of this size, and it was still an overall amazing time. She (and the staff, including the bridal attendants!) went above and beyond making sure that the day of was absolutely perfect for my husband and me. I wish all of my friends would get married at the InterContinental New Orleans or that we could throw anniversary parties there every NYE!-
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+2 photos
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Quality of service
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Mary J. Sent on 01/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful wedding reception at the Hotel Intercontinental
We had our daughter’s wedding reception at the Intercontinental on December 22nd, 2018. Every detail was attended to up to the date of the wedding by Isabella, and the reception was fabulous. The ambiance, the food, the servers, the bartenders all did an excellent job. The rooms were beautiful, and the bridal suite was large and very comfortable for the girls to get ready on the wedding day. Thank you for a memorable wedding reception!We had our daughter’s wedding reception at the Intercontinental on December 22nd, 2018. Every detail was attended to up to the date of the wedding by Isabella, and the reception was fabulous. The ambiance, the food, the servers, the bartenders all did an excellent job. The rooms were beautiful, and the bridal suite was large and very comfortable for the girls to get ready on the wedding day. Thank you for a memorable wedding reception! -
Quality of service
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Susan Sent on 09/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect, simply perfect. The Intercontinental has a magnificent ballroom with floor to ceiling windows on the back wall. We have received multiple compliments. "Best reception I ever went to." Everything was first class: the food, the service. Isabella Finnell, catering sales manager, and our link to the hotel made the process easy from beginning to end. Every question was answered clearly in a timely and professional manner. The Presidential Suite is roomy, comfortable, and beautiful. We had 11 bridesmaids, hair stylist, make-up, and many drop-in guests. There was enough room for all. The Intercontinental met our every expectation and more.Perfect, simply perfect. The Intercontinental has a magnificent ballroom with floor to ceiling windows on the back wall. We have received multiple compliments. "Best reception I ever went to." Everything was first class: the food, the service. Isabella Finnell, catering sales manager, and our link to the hotel made the process easy from beginning to end. Every question was answered clearly in a timely and professional manner. The Presidential Suite is roomy, comfortable, and beautiful. We had 11 bridesmaids, hair stylist, make-up, and many drop-in guests. There was enough room for all. The Intercontinental met our every expectation and more. -
Quality of service
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Saad Sent on 08/02/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a great experience working with Isabella Finnell at InterContinental Hotel in New Orleans. She was amazing to plan with and always followed through on questions and requests.We had a great experience working with Isabella Finnell at InterContinental Hotel in New Orleans. She was amazing to plan with and always followed through on questions and requests. -
Quality of service
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Paul Sent on 08/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Hotel InterCon is without saying the best hotel to have your wedding in NOLA. The entire staff was incretible and the hotel is well appointed for any occasion. You will not be disappointed and you wedding will be the best.
The Hotel InterCon is without saying the best hotel to have your wedding in NOLA. The entire staff was incretible and the hotel is well appointed for any occasion. You will not be disappointed and you wedding will be the best.
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Quality of service
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Caroline Sent on 03/13/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It is daunting to begin this review, as I have so many things to say and so many thanks to give. The InterContinental made this the wedding of my dreams! From the start, Isabella and her team were a dream. Randy, Vickie and Niki showed me the hotel and got my ideas rolling for how the wedding could be. Melisa was always ready to help with reservations for my family and friends. Isabella took note of every detail and made my dreams come true! The process of planning the reception and food were made easy and fun, and the ballroom with its high ceilings and gorgeous design sold me. Their spacious suites were just what I needed for my large bridal party. The location was perfect for my guests who don't often get to visit New Orleans! Salman and Erik managed to help our guests with everything, and the staff at Trenasse was welcoming and kept the party going every night for our guests. We loved meeting there each night, and they were patient with our large, admittedly loud group. Salman was so sweet to check on us each evening, treating my mother in law to some chocolate, assisting me with a literal airline headache and late checkout. Isabella and Katelyn and Brian went above and beyond at every turn. They made sure my husband and I were pampered, and made things happen that we didn't even know we would need! Not only did they arrange a private meal for us before the reception, but they packaged everything up for us in the blink of an eye so that nothing would be missing for us when we got back to our suite. Katelyn bustled my dress for me! Isabella even took a photo for us and put it in our room with a note, king cake, grilled cheese, snacks, and Italian soda- themed for our honeymoon! She took polaroids of all of our guests, and communicated with all of my vendors for me, and set up our reception decor. There are no words to describe how great she is. Housekeeping did a great job with the daunting task of cleaning up after a huge bridal party too. Dawn Pembo in Sales waIt is daunting to begin this review, as I have so many things to say and so many thanks to give. The InterContinental made this the wedding of my dreams! From the start, Isabella and her team were a dream. Randy, Vickie and Niki showed me the hotel and got my ideas rolling for how the wedding could be. Melisa was always ready to help with reservations for my family and friends. Isabella took note of every detail and made my dreams come true! The process of planning the reception and food were made easy and fun, and the ballroom with its high ceilings and gorgeous design sold me. Their spacious suites were just what I needed for my large bridal party. The location was perfect for my guests who don't often get to visit New Orleans! Salman and Erik managed to help our guests with everything, and the staff at Trenasse was welcoming and kept the party going every night for our guests. We loved meeting there each night, and they were patient with our large, admittedly loud group. Salman was so sweet to check on us each evening, treating my mother in law to some chocolate, assisting me with a literal airline headache and late checkout. Isabella and Katelyn and Brian went above and beyond at every turn. They made sure my husband and I were pampered, and made things happen that we didn't even know we would need! Not only did they arrange a private meal for us before the reception, but they packaged everything up for us in the blink of an eye so that nothing would be missing for us when we got back to our suite. Katelyn bustled my dress for me! Isabella even took a photo for us and put it in our room with a note, king cake, grilled cheese, snacks, and Italian soda- themed for our honeymoon! She took polaroids of all of our guests, and communicated with all of my vendors for me, and set up our reception decor. There are no words to describe how great she is. Housekeeping did a great job with the daunting task of cleaning up after a huge bridal party too. Dawn Pembo in Sales wa -
Quality of service
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Brian Sent on 04/07/20174.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The InterContinental New Orleans was absolutely amazing. The staff took great care of us and our entire wedding party; not to mention that they would go the extra mile to make our weekend the most enjoyable of our lives. Great job!The InterContinental New Orleans was absolutely amazing. The staff took great care of us and our entire wedding party; not to mention that they would go the extra mile to make our weekend the most enjoyable of our lives. Great job! -
Quality of service
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Kim Sent on 03/02/20184.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Isabella did a great job helping us to prepare for the wedding! Very prompt on responding to questions, very accommodating, thoughtful, kind and very easy to work with
The only issue was I thought the 5 passed foods were to be passed in the beginning. I really didn’t see the foods being passed until the middle of reception
However the food was very good! All had a grand time!Isabella did a great job helping us to prepare for the wedding! Very prompt on responding to questions, very accommodating, thoughtful, kind and very easy to work with
The only issue was I thought the 5 passed foods were to be passed in the beginning. I really didn’t see the foods being passed until the middle of reception
However the food was very good! All had a grand time! -
Quality of service
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