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Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center Reviews

Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center

Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center

Bettendorf, IA
4.9 out of 5 rating, 10 Reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
10 Reviews
98% recommend it
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  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
Write a review

Awards

10
  • B
    Breanna B. Sent on 01/09/2024
    5 out of 5 rating
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    Highly Recommend

    We are so happy we chose the Waterfront Convention Center for our wedding reception! The size for our number of guests, its location to our wedding ceremony in LeClaire as well as the hotel being connected for out of town guests, made it the perfect venue for us. Their event team was great to work with, they were organized and responsive and answered any and all questions we had, helping to make the day and days leading up to the wedding go smoothly. The food was fabulous and everyone raved about the late night mac and cheese bar we had. We had some out of the box ideas and they were willing to help make all of our ideas come to life. It was also a great option to have a backup ceremony space, had our outdoor ceremony been canceled due to weather. We would highly recommend them to our friends and family!
  • K
    Kamryn Sent on 10/05/2016
    5 out of 5 rating
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    The waterfront was perfect!!!!
  • H
    Haley Sent on 09/28/2014
    5 out of 5 rating
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    Joy and her team at the waterfront were great to work with. She was relaxed and organized and it made for the day of a very smooth and stress free day. The food was incredible and the staff was quick and polite.

    Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center's reply:

    Hi Haley,

    Thank you so much for sharing such wonderful comments. You, Lance, and your families were an absolute delight to work with and we enjoyed being a part of your Big Day.

    We wish you the very best.

    Warmest Regards.
    • illustration stars

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  • User1867057 Sent on 10/16/2014
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    Joy and her team were amazing. What a beautiful venue to have a Wedding reception!!
    Our daughter's Wedding reception was just perfect!!
  • A
    Amber Sent on 07/30/2014
    5 out of 5 rating
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    We had our reception in the Grand Ballroom and it was AMAZING. Joy in sales was unbelievable to work with. My friends and family don't even respond to emails as quickly as she did (and there were A LOT of emails). She even helped me choose a signature drink. Joy was an absolute delight to work with, and she made the entire process of wedding planning much more effortless than it could have been otherwise (especially because I was planning my wedding from 10 hours away!). The food was excellent, the entire staff was helpful, cooperative, professional, and flexible -- making sure we could always arrange our meetings during the short windows of time I was in town. Having the reception and hotel in one location eliminated the need for designated drivers and allowed everybody to let loose and enjoy the evening. The casino provided entertainment for those friends and family who came in Friday night. Highly recommended!!
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    Sue Sent on 12/10/2013
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    We love this place! Very accomplished hotel and amazing rooms ! Thank you
  • L
    Leanna Sent on 09/30/2013
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    Thank you so much waterfront convention center! Our wedding was amazing! Especially Joy! She was so helpful. She was always there to meet with us and helpi any way. She was extremely accommodating to our every need. Also, the food was yummy! We have had so many people come up to us and tell us how delicious the food was and how great the place looked. When we arrived at the reception I was immediately introduced to three staff members that were going to be there all night long with us and told us to let them know if we needed anything. They also assigned me my own personal attendant to get my food and whatever else I needed! They were sooo wonderful. They all had a smile on their face and had such great attitudes. I wouldn't change a thing! THANK YOU SO MUCH WATERFRONT/Isle Capri!

    Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center's reply:

    Thank you, Leanna! Your wedding was stunning and you were a pleasure to work with. We wish you the best so that you and Jim have the happiest ever after.
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    Mary K. Sent on 02/11/2012
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    They we exceptional to work with . Went above and beyond on all things.

    Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center's reply:

    Mary Kay, thank you so much for your great review and we enjoyed making some beautiful memories for you. Please share your pleasure with your friends and family – we’d love to assist them too!
  • User1769541 Sent on 08/18/2014
    4.6 out of 5 rating
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    They were great with the food, service and responsiveness with setting things up! Had a slight issue with one of the managers overseeing things, but didn't let it ruin our night!

    Isle Casino Hotel Bettendorf and the Quad Cities Waterfront Convention Center's reply:

    Hello,

    I am glad to hear your reception was enjoyable overall and apologize for any discrepancies you encountered with our banquet staff. I would love to get some more insight from you. If you would like, feel free to contact me:

    Joy Garcia
    Wedding/Sales Coordinator
    joy.garcia@islecorp.com
    (563) 344-2749

    Thank you.
  • K
    Kelli Sent on 08/05/2018
    4.3 out of 5 rating
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    Overall we had a good experience and were happy with our choice. However a couple answers we got from the wedding coordinator changed closer to our date. She said we could do things and then would call telling us that we couldn’t. Also we had some technical issues that I wish the venue would have double checked before the wedding instead of in the moment that we needed them to work for the wedding. However overall, nothing terrible went wrong, the food was good, the waitstaff was wonderful, the venue was beautiful. We liked the size of the venue, the fact that the hotel was connected, and that parking was right out front.