IW Marks Jewelers Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
10 reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Mark Sent on 04/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brad Marks took exceptional care of me throughout the engagement ring buying process. He has the wisdom of a experienced counselor as well as top technical jeweler skills.
My bride to be was overwhelmed with happiness at the result.
Thank you Brad!Brad Marks took exceptional care of me throughout the engagement ring buying process. He has the wisdom of a experienced counselor as well as top technical jeweler skills.
My bride to be was overwhelmed with happiness at the result.
Thank you Brad! -
Quality of service
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Rebecca Sent on 07/10/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
IW Marks had a very friendly and professional staff. They answered all our questions and found us the rings we absolutely loved. When we realized we need to resize my engagement ring they did it for free and helped us with any questions we had.
Overall: Such a friendly environment and absolutely worth looking at for quality rings.IW Marks had a very friendly and professional staff. They answered all our questions and found us the rings we absolutely loved. When we realized we need to resize my engagement ring they did it for free and helped us with any questions we had.
Overall: Such a friendly environment and absolutely worth looking at for quality rings. -
Quality of service
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Alma Sent on 01/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't begin to say enough about how beautiful our rings are. The service was amazing.I couldn't begin to say enough about how beautiful our rings are. The service was amazing. -
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Elizabeth Sent on 07/03/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Marks brothers have been responsible for helping my husband pick out my birthday and Christmas presents for the past couple years. I am always enamored with how gorgeous the jewelry is, and its durability and continuous shine!! It just seemed natural to use them for our wedding bands. We both went in not knowing what we wanted, Daniel and Brad sat with us to figure out our "jewelry personalities" and custom created the most beautiful rings. Every time I look at our rings, I am reminded of great people still existing!The Marks brothers have been responsible for helping my husband pick out my birthday and Christmas presents for the past couple years. I am always enamored with how gorgeous the jewelry is, and its durability and continuous shine!! It just seemed natural to use them for our wedding bands. We both went in not knowing what we wanted, Daniel and Brad sat with us to figure out our "jewelry personalities" and custom created the most beautiful rings. Every time I look at our rings, I am reminded of great people still existing! -
Quality of service
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Sarah B. Sent on 12/13/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service...easy to work with...both the bridal rings as well as the grooms were perfect!Great service...easy to work with...both the bridal rings as well as the grooms were perfect! -
Quality of service
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Rian Sent on 05/09/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a really tough time deciding on an engagement ring because I wanted something that was truly unique, but also within my husband's and my budget. I.W. Marks was the perfect place for me! They had a huge selection, and their service was amazing. Their salespeople do not work on commission, so it's a very relaxed atmosphere and they truly just want to help you find a piece of jewelry that you'll enjoy. They also have a huge selection of men's rings. We purchased my engagement ring, and both of our wedding rings here. They can also create custom designs right inside of their store. We love I.W. Marks!I had a really tough time deciding on an engagement ring because I wanted something that was truly unique, but also within my husband's and my budget. I.W. Marks was the perfect place for me! They had a huge selection, and their service was amazing. Their salespeople do not work on commission, so it's a very relaxed atmosphere and they truly just want to help you find a piece of jewelry that you'll enjoy. They also have a huge selection of men's rings. We purchased my engagement ring, and both of our wedding rings here. They can also create custom designs right inside of their store. We love I.W. Marks! -
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Dannielle Sent on 04/21/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the hardest time finding a wedding band to fit with my engagement ring. IW Marks had it. I was in and out in 15 minutes. They won't try and sell you something you can't afford. Dannielle, Missouri City, TXI had the hardest time finding a wedding band to fit with my engagement ring. IW Marks had it. I was in and out in 15 minutes. They won't try and sell you something you can't afford. Dannielle, Missouri City, TX -
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Janet Sent on 03/23/20124.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My (now husband) bought my engagement ring here and had a wonderful experience that he brought me to pick out our wedding bands. His reasoning for choosing IW Marks was because of how much more beautiful their diamonds are compared to other jewelry stores in Houston.
I've received so many compliments on my engagement and wedding band. They were purchased separately and not as a set; however, they look so good together that they looked like it could have been a set.
Definitely not the cheapest jeweler in town but you certainly get what you pay for!My (now husband) bought my engagement ring here and had a wonderful experience that he brought me to pick out our wedding bands. His reasoning for choosing IW Marks was because of how much more beautiful their diamonds are compared to other jewelry stores in Houston.
I've received so many compliments on my engagement and wedding band. They were purchased separately and not as a set; however, they look so good together that they looked like it could have been a set.
Definitely not the cheapest jeweler in town but you certainly get what you pay for! -
Quality of service
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User2425250 Sent on 11/13/20154.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Very happy with the service we received at IW Marks while shopping for my fiance's wedding band. While some of the bands were higher than our price point, the associate helped us find something we liked and could afford.Very happy with the service we received at IW Marks while shopping for my fiance's wedding band. While some of the bands were higher than our price point, the associate helped us find something we liked and could afford. -
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Paige Sent on 09/03/20144 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My husband bought my engagement ring here. The initial setting was much too high, but when we took it back to get it sized, they fixed it just how I wanted. They provided a free appraisal to send to my insurance company and also free cleanings of the ring that are very quick and thorough. I have since taken other jewelry here for appraisal (for a small fee) and they do a great job.My husband bought my engagement ring here. The initial setting was much too high, but when we took it back to get it sized, they fixed it just how I wanted. They provided a free appraisal to send to my insurance company and also free cleanings of the ring that are very quick and thorough. I have since taken other jewelry here for appraisal (for a small fee) and they do a great job. -
Quality of service
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