William S. Sent on 09/30/2019
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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Good Experience for custom ring
Designer was diligent, receptive, and responsive about making exactly what we wanted and was receptive to our input while still being attentive to the structural needs of the piece. Were much more receptive to the custom process than other area jewelers (it is their specialty, whereas other local jewelers offer it as a service, and other jewelers weren't as interested in getting us exactly what we wanted as they were about selling a diamond - NOT the case at JAB). Were receptive to our budget and flexible with working with us to get the right pricing. Were honest and helpful regarding understanding the grading of diamonds and which fit our design the best (and didn't try to upsell us where we didn't need it).
Better market rate pricing than other local jewelers, provided full custom services for nearly the same price as unset pre-designed stock items. Informative and helpful regarding the purchasing, appraisal, and financing process and diligent with follow-up information and status (we did not finance, but they were great about explaining the process). Caring and attentive to the schedule of the clients in payment and pick-up. If you want to get exactly what you want for a reasonable price, they would be my first call.
Designer was diligent, receptive, and responsive about making exactly what we wanted and was receptive to our input while still being attentive to the structural needs of the piece. Were much more receptive to the custom process than other area jewelers (it is their specialty, whereas other local jewelers offer it as a service, and other jewelers weren't as interested in getting us exactly what we wanted as they were about selling a diamond - NOT the case at JAB). Were receptive to our budget and flexible with working with us to get the right pricing. Were honest and helpful regarding understanding the grading of diamonds and which fit our design the best (and didn't try to upsell us where we didn't need it).
Better market rate pricing than other local jewelers, provided full custom services for nearly the same price as unset pre-designed stock items. Informative and helpful regarding the purchasing, appraisal, and financing process and diligent with follow-up information and status (we did not finance, but they were great about explaining the process). Caring and attentive to the schedule of the clients in payment and pick-up. If you want to get exactly what you want for a reasonable price, they would be my first call.