James Avery Reviews
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Reviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
27 Reviews
95% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
27
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Lucinda Sent on 05/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We knew exactly what ring he wanted & got it & was in there for under 5 mins.We knew exactly what ring he wanted & got it & was in there for under 5 mins. -
Quality of service
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Kimi Sent on 11/15/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful rings! We needed a more affordable alternative and chose both of our wedding bands from James Avery. WE are strong believers in the Lord and love the meangins of our rings. I have the scripture of Ruth band.Beautiful rings! We needed a more affordable alternative and chose both of our wedding bands from James Avery. WE are strong believers in the Lord and love the meangins of our rings. I have the scripture of Ruth band. -
Quality of service
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Ashley Sent on 11/16/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have loved this place since I was in high school, and it was my one-stop shop when it came time to select a wedding band for my new husband. The staff here are always personable, polite, and can tell you anything about any piece in their inventory. They helped order the ring he wanted from another location, walked me through the engraving process, and after the wedding dust had settled, hubby dragged me back there to get himself a "back up" ring to wear at work! I'm a lifelong customer and they never fail to impress me.I have loved this place since I was in high school, and it was my one-stop shop when it came time to select a wedding band for my new husband. The staff here are always personable, polite, and can tell you anything about any piece in their inventory. They helped order the ring he wanted from another location, walked me through the engraving process, and after the wedding dust had settled, hubby dragged me back there to get himself a "back up" ring to wear at work! I'm a lifelong customer and they never fail to impress me. -
Quality of service
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Alexis Sent on 07/02/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We bought my husbands band at james avery and he absolutly loves it. it fits his finger like a glove and we couldnt be more pleased.We bought my husbands band at james avery and he absolutly loves it. it fits his finger like a glove and we couldnt be more pleased. -
Quality of service
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Mark Sent on 09/26/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our rings are beautiful......Our rings are beautiful...... -
Quality of service
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Blanca Sent on 11/19/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding rings are beautiful. They are the Song of Solomon rings...and everyone comments on how beautiful they are and asks where we got them. At the actual store...we had full attention from BOTH sales reps there and they seemed genuinely excited that we were using these rings as our wedding rings.Our wedding rings are beautiful. They are the Song of Solomon rings...and everyone comments on how beautiful they are and asks where we got them. At the actual store...we had full attention from BOTH sales reps there and they seemed genuinely excited that we were using these rings as our wedding rings. -
Quality of service
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Jennifer Sent on 06/29/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have always loved James Avery and was delighted when we got our rings. They called us the next day because the rings were at 2 different locations and could not get them to us in the time frame we requested. They would have sent them straight to us, but they wanted to check the quality before sending them to us. They refunded the shipping to make sure the quality was up to their standards and that we would be happy with them. Our rings arrived within a week and are beautiful.I have always loved James Avery and was delighted when we got our rings. They called us the next day because the rings were at 2 different locations and could not get them to us in the time frame we requested. They would have sent them straight to us, but they wanted to check the quality before sending them to us. They refunded the shipping to make sure the quality was up to their standards and that we would be happy with them. Our rings arrived within a week and are beautiful. -
Quality of service
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Chuck Sent on 07/08/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wife purchased my wedding band at the Southlake Town Square store.
The staff was very patient, friendly, and accomodating in trying on different rings.
We found one that looked and fit well, was sterling silver, and at a very good price.
After wearing it for almost 2 weeks now, I am very pleased!My wife purchased my wedding band at the Southlake Town Square store.
The staff was very patient, friendly, and accomodating in trying on different rings.
We found one that looked and fit well, was sterling silver, and at a very good price.
After wearing it for almost 2 weeks now, I am very pleased! -
Quality of service
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Jennifer Sent on 07/21/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was delighted to find our rings at James Avery who after all the years is still in vogue. We love our matching bands and
the price was unbelievable. I'm so glad we didn't spent money on an expensive ring. The service was very good. The
workers let me take home 4 sets of bands so I could see which my husband liked and we both picked the same one, the
Ruth ring. James Avery as always is exceptional and I would highly recommend them.I was delighted to find our rings at James Avery who after all the years is still in vogue. We love our matching bands and
the price was unbelievable. I'm so glad we didn't spent money on an expensive ring. The service was very good. The
workers let me take home 4 sets of bands so I could see which my husband liked and we both picked the same one, the
Ruth ring. James Avery as always is exceptional and I would highly recommend them. -
Quality of service
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Elizabeth Sent on 05/21/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were patient while my husband I debated the font and called us the second the rings came in. They also called us the first time they came in and had been ingraved incorrectly to tell us they were sending them back eventhough we hadn't seen them. They just wanted us to know the progress. Felt very secure in working with them. The rings are beautiful.They were patient while my husband I debated the font and called us the second the rings came in. They also called us the first time they came in and had been ingraved incorrectly to tell us they were sending them back eventhough we hadn't seen them. They just wanted us to know the progress. Felt very secure in working with them. The rings are beautiful. -
Quality of service
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Jill Sent on 08/01/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my husband's ring from James Avery. He just wanted an inexpensive gold and silver band. I loved the one he ended up with. It was very inexpensive and excellent quality. You can't go worng with James Avery.I bought my husband's ring from James Avery. He just wanted an inexpensive gold and silver band. I loved the one he ended up with. It was very inexpensive and excellent quality. You can't go worng with James Avery. -
Quality of service
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Samantha Sent on 03/26/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Husband is a simple man, and this is the place to go for a ring. It was a thick band with minimal design. It's perfect for the perfect husband!My Husband is a simple man, and this is the place to go for a ring. It was a thick band with minimal design. It's perfect for the perfect husband! -
Quality of service
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Rachel Sent on 04/11/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service- even when my husband lost his ring on our honeymoon and we had to get him a new one.Excellent service- even when my husband lost his ring on our honeymoon and we had to get him a new one. -
Quality of service
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Rachel Sent on 10/23/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful rings at a great price. We were even able to get a quick replacement when my husband lost his ring on our honeymoon!Beautiful rings at a great price. We were even able to get a quick replacement when my husband lost his ring on our honeymoon! -
Quality of service
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Misty Sent on 12/04/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The perfect rings, the perfect selection. Just exactly what we where looking for and could not find any where else.The perfect rings, the perfect selection. Just exactly what we where looking for and could not find any where else. -
Quality of service
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Lauren Sent on 05/15/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I already loved this company and when I saw their wedding bands I fell in love with them all over again! I am still loving the bands we picked out for eachother and I know my husband is as well.I already loved this company and when I saw their wedding bands I fell in love with them all over again! I am still loving the bands we picked out for eachother and I know my husband is as well. -
Quality of service
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Jackie Sent on 10/24/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We received our wedding bands as a gift and were purchased at James Avery. Since we lived in New York, many people were not familiar with the James Avery brand up there and we had unique silver bands. Once we moved to San Antonio, we noticed many other couples have bought the same band. Since then, though, they have allowed us to personalize them by engraving and adding stones to them which we have certainly taken advantage of. I would recommend James Avery and will purchase here for my friends who will be getting married in the spring of 2009! :)We received our wedding bands as a gift and were purchased at James Avery. Since we lived in New York, many people were not familiar with the James Avery brand up there and we had unique silver bands. Once we moved to San Antonio, we noticed many other couples have bought the same band. Since then, though, they have allowed us to personalize them by engraving and adding stones to them which we have certainly taken advantage of. I would recommend James Avery and will purchase here for my friends who will be getting married in the spring of 2009! :) -
Quality of service
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Ashleigh Sent on 10/25/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband's wedding ring was from James Avery (the Woodlands Mall location). It was just what he wanted. I would definitely recommend this jeweler.My husband's wedding ring was from James Avery (the Woodlands Mall location). It was just what he wanted. I would definitely recommend this jeweler. -
Quality of service
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Jeanie Sent on 05/08/20094.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We actually ordered the wrong size online, and they loaned us a ring for the ceremony, until we could get the right size. Thanks so much! We adore James Avery Jewelry.We actually ordered the wrong size online, and they loaned us a ring for the ceremony, until we could get the right size. Thanks so much! We adore James Avery Jewelry. -
Quality of service
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Kathy Sent on 02/27/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We bought our bands at a store in North Houston. My husband and I are very simple people, so the bands worked perfectly for us. Fantastic for the money... and feels like it will last a lifetime... 3 years without a scratch.We bought our bands at a store in North Houston. My husband and I are very simple people, so the bands worked perfectly for us. Fantastic for the money... and feels like it will last a lifetime... 3 years without a scratch. -
Quality of service
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Candice Sent on 03/13/20124.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
The rings were beautiful the staff and ordering process was easy!The rings were beautiful the staff and ordering process was easy! -
Quality of service
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Shelby Sent on 03/12/20104.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I wanted initial rings for my bridesmaids. I found what I wanted, with help of the staff who were very nice.I wanted initial rings for my bridesmaids. I found what I wanted, with help of the staff who were very nice. -
Quality of service
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Stefanie Sent on 06/08/20094.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I bought my girls necklaces to wear at the wedding. It was so meaningful to give my two best friends the Linked Heart Butterfly - representing our years of friendship and how we had watched each other blossom and mature. My sister got the Floating Heart Butterfly, which seems to incorporate my new initial - B!
James Avery has definitely upped there prices over the years, but their customer service remains outstanding. And they finally have a website, so you can browse online.I bought my girls necklaces to wear at the wedding. It was so meaningful to give my two best friends the Linked Heart Butterfly - representing our years of friendship and how we had watched each other blossom and mature. My sister got the Floating Heart Butterfly, which seems to incorporate my new initial - B!
James Avery has definitely upped there prices over the years, but their customer service remains outstanding. And they finally have a website, so you can browse online. -
Quality of service
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April Sent on 03/18/20094.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lots of odd pieces, we found my husbands two tone ring here for a great price!! Will shop again!Lots of odd pieces, we found my husbands two tone ring here for a great price!! Will shop again! -
Quality of service
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Molly Sent on 09/19/20084.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I bought my husband's wedding band here. The staff is incredibly warm and friendly. I chose to get an inscription engraved on the band. The work was completed in a timely manner, and I was contacted as soon as it was ready. My only disappointment was that of all the fonts they offer for engraving (around 20), only 2 or 3 were available for the inside of a ring band. I would have liked more options to choose from. However, the ring came out beautifully, and they will shine it up for free at any time!I bought my husband's wedding band here. The staff is incredibly warm and friendly. I chose to get an inscription engraved on the band. The work was completed in a timely manner, and I was contacted as soon as it was ready. My only disappointment was that of all the fonts they offer for engraving (around 20), only 2 or 3 were available for the inside of a ring band. I would have liked more options to choose from. However, the ring came out beautifully, and they will shine it up for free at any time! -
Quality of service
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