Jefferson Rentals Reviews
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Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
![WeddingWire Couples' Choice Awards 2024 Winner](https://www.weddingwire.com/assets/img/badges/2024-en_US.png)
![WeddingWire Couples' Choice Awards 2019 Winner](https://www.weddingwire.com/assets/img/badges/2019-en_US.png)
![WeddingWire Couples' Choice Awards 2017 Winner](https://www.weddingwire.com/assets/img/badges/2017-en_US.png)
![WeddingWire Couples' Choice Awards 2016 Winner](https://www.weddingwire.com/assets/img/badges/2016-en_US.png)
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Featured
Amanda M. Sent on 10/30/20235 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommended by us!
We honestly didn’t know where to start when it came to staging our September wedding, but Tori and Jefferson Rentals make our reception dreams come true! We reserved a huge tent with drape (liner?), lighting, pole wraps (drapes?), bistro lights/chandeliers, and the cherry rose dance floor. We also rented beautiful solid wood farm tables, the perfect gold chiavari chairs, fans, a bar, the Corkscrew wet/dry inflatable slide, and a luxury restroom trailer. Friends said the bathroom was so nice they drank more so they could use it again, haha! Oh, and we got a light tower for the parking area. Tori was knowledgeable about what size tent and restroom we’d need for our guest count, as well as how many tables and chairs we should plan on, and what add-ons would fit the vibe. She created a layout so we could see exactly how everything would be placed. Initially I said ‘no thanks’ to the wrapped poles, drape, and white lights but I am SO GLAD she changed my mind. It took our event (and the photos!) to the next level. Delivery, setup, and pickup could not have gone more smoothly. We found the pricing affordable, and the quality of all items was top notch. I’ll continue recommend Jefferson Rentals to anyone needing wedding or other event rentals!We honestly didn’t know where to start when it came to staging our September wedding, but Tori and Jefferson Rentals make our reception dreams come true! We reserved a huge tent with drape (liner?), lighting, pole wraps (drapes?), bistro lights/chandeliers, and the cherry rose dance floor. We also rented beautiful solid wood farm tables, the perfect gold chiavari chairs, fans, a bar, the Corkscrew wet/dry inflatable slide, and a luxury restroom trailer. Friends said the bathroom was so nice they drank more so they could use it again, haha! Oh, and we got a light tower for the parking area. Tori was knowledgeable about what size tent and restroom we’d need for our guest count, as well as how many tables and chairs we should plan on, and what add-ons would fit the vibe. She created a layout so we could see exactly how everything would be placed. Initially I said ‘no thanks’ to the wrapped poles, drape, and white lights but I am SO GLAD she changed my mind. It took our event (and the photos!) to the next level. Delivery, setup, and pickup could not have gone more smoothly. We found the pricing affordable, and the quality of all items was top notch. I’ll continue recommend Jefferson Rentals to anyone needing wedding or other event rentals!-
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+9 photos
Jefferson Rentals's reply:
Thank you so much for your feedback! We are so glad to hear your event went so well. Thank you for choosing to support our small business! -
Quality of service
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Amy D. Sent on 11/02/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jefferson rentals makes it easy.
We had never done anything like this before. The staff was helpful, friendly, and very professional. They helped us rent everything we needed and were flexible about changes. They kept us informed about steps and timing. Altogether, this was a wonderful way to celebrate my daughter’s wedding.We had never done anything like this before. The staff was helpful, friendly, and very professional. They helped us rent everything we needed and were flexible about changes. They kept us informed about steps and timing. Altogether, this was a wonderful way to celebrate my daughter’s wedding.Jefferson Rentals's reply:
Amy, thank you for your feedback! We are so grateful for your business, and believe it was a true honor to assist you! -
Quality of service
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Mariah L. Sent on 10/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were the best.
We hired them for my wedding the weekend before Halloween. They were super efficient and friendly. I could not get over how nice and easy they made the experience with me. I could not have asked for a better experience.We hired them for my wedding the weekend before Halloween. They were super efficient and friendly. I could not get over how nice and easy they made the experience with me. I could not have asked for a better experience.Jefferson Rentals's reply:
Mariah, Thank you for sharing your experience. We are so glad we had the opportunity to assist you! Congratulations, and best wishes from the whole JR team! -
Quality of service
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Taylor W. Sent on 10/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They make it so easy!
Jefferson Rentals was AMAZING to work with. We had a backyard wedding so our need for them was great and they exceeded all of our expectations! From start to finish their professionalism and responsiveness was excellent and we are so happy we used them!Jefferson Rentals was AMAZING to work with. We had a backyard wedding so our need for them was great and they exceeded all of our expectations! From start to finish their professionalism and responsiveness was excellent and we are so happy we used them!Jefferson Rentals's reply:
Taylor, Thank you so much for sharing! We are so thankful to have the opportunity to assist you with such a special event. Congratulations!! -
Quality of service
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Alex M. Sent on 10/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great rentals
Although Jefferson Rentals might not be the cheapest place to grab rentals, they were worth it with how responsive they were, how they worked with changes, getting set up and tear down down to a science, and even making an extra trip for a few extra things. Everything worked well and we had a great event.Although Jefferson Rentals might not be the cheapest place to grab rentals, they were worth it with how responsive they were, how they worked with changes, getting set up and tear down down to a science, and even making an extra trip for a few extra things. Everything worked well and we had a great event.Jefferson Rentals's reply:
Thank you for sharing your experience! We are so thankful to have had the opportunity to assist you with such a special event. Congratulations! -
Quality of service
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Deb E. Sent on 11/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Every Detail Covered!
I called Jefferson Rentals asking if they could make a wedding venue out of a hayfield. I had no idea how I was going to pull this wedding off for my son and his fiancé. They walked me thru every possible detail that I would need....High Peak Tent, Liner (my choice), Caterer Tent, Cocktail Tent, Sidewalls in case of rain and/or wind, fans, bistro lights, chandeliers, luxury bathrooms, wine barrel bar, tables, Crossback chairs with seat pads for the reception, Sweetheart Table,, cocktail tables, ceremony chairs, linens, a dance floor and and generators! They came through big time and gave me assurances every step of the way. They came out and did a site survey which totally put my mind at ease. The set-up took about 4 -6 hours and they arrived early and on-time. The tear down was lightening fast and our property looked as though we'd never had an event there. I would absolutely use them again. Thanks to everyone at Jefferson Rentals! They truly work as a team and put the customer's needs first.I called Jefferson Rentals asking if they could make a wedding venue out of a hayfield. I had no idea how I was going to pull this wedding off for my son and his fiancé. They walked me thru every possible detail that I would need....High Peak Tent, Liner (my choice), Caterer Tent, Cocktail Tent, Sidewalls in case of rain and/or wind, fans, bistro lights, chandeliers, luxury bathrooms, wine barrel bar, tables, Crossback chairs with seat pads for the reception, Sweetheart Table,, cocktail tables, ceremony chairs, linens, a dance floor and and generators! They came through big time and gave me assurances every step of the way. They came out and did a site survey which totally put my mind at ease. The set-up took about 4 -6 hours and they arrived early and on-time. The tear down was lightening fast and our property looked as though we'd never had an event there. I would absolutely use them again. Thanks to everyone at Jefferson Rentals! They truly work as a team and put the customer's needs first.-
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+2 photos
Jefferson Rentals's reply:
Thank you so very much for your kind words. And thank you for allowing us to be a part of your special day! Nothing brings us more joy than to know all your Wedding Day wishes came true. We send all the best to the Newlyweds! -
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Belinda D. Sent on 11/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
I am so happy to have chosen Jefferson rentals for our wedding! From beginning to end they made things very easy. They were very thorough and organized. 100% recommend them for any event needs!I am so happy to have chosen Jefferson rentals for our wedding! From beginning to end they made things very easy. They were very thorough and organized. 100% recommend them for any event needs!Jefferson Rentals's reply:
Belinda, Thank you for your feedback! It means the world to us that you were so pleased with your experience. Thank you for choosing to support our small business! -
Quality of service
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Wendy S. Sent on 10/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jefferson Rentals made my daughters wedding perfect.
I have never planned a wedding, Stacy, Karen, Alexis, Camron and Tori helped me every step of the way. They answered every question and were very kind. The men who set up the tent a few days before were amazing too. Photo from Heartwing Photography.I have never planned a wedding, Stacy, Karen, Alexis, Camron and Tori helped me every step of the way. They answered every question and were very kind. The men who set up the tent a few days before were amazing too. Photo from Heartwing Photography.Jefferson Rentals's reply:
Wendy, Thank you for sharing. We absolutely love what we do, and aim for everyone to have this experience! -
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Katarina S. Sent on 06/02/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly communicative and reliable service!
We were so blessed to have worked with Jefferson Rentals! They guided us through the process of renting a tent, tables, chairs, linens, a dance floor, lighting/sound equipment, and a toilet trailer. Everything was in great shape and every representative I spoke to including the set up crew was so responsive and sweet. If you need a team to support you for a large outdoor event, these are your people!We were so blessed to have worked with Jefferson Rentals! They guided us through the process of renting a tent, tables, chairs, linens, a dance floor, lighting/sound equipment, and a toilet trailer. Everything was in great shape and every representative I spoke to including the set up crew was so responsive and sweet. If you need a team to support you for a large outdoor event, these are your people!-
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+2 photos
Jefferson Rentals's reply:
Hi Katarina!
Thank you for sharing your experience! We are so thankful to have had the opportunity to assist with your special event! Congratulations! -
Quality of service
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Jillian A. Sent on 11/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Andrews Wedding on the Potomac River
Jefferson rentals was amazing. from the inhouse personnel that assisted us with setting up the reservations to the crew that came to the house to set up the tent and chairs and lighting of the tent. Everyone was courteous, prompt, professional and efficient. We had to add tent sides and heater at the last minute and they were there for us on the day of the event. When there was a small issue with the bathrooms, they were on it and even gave a gift card after the fact. Weddings are stressful to plan. Jefferson Rentals made that part of the planning less stressful. Thank you for helping to make our daughters wedding day special. Brent and Jean AndrewsJefferson rentals was amazing. from the inhouse personnel that assisted us with setting up the reservations to the crew that came to the house to set up the tent and chairs and lighting of the tent. Everyone was courteous, prompt, professional and efficient. We had to add tent sides and heater at the last minute and they were there for us on the day of the event. When there was a small issue with the bathrooms, they were on it and even gave a gift card after the fact. Weddings are stressful to plan. Jefferson Rentals made that part of the planning less stressful. Thank you for helping to make our daughters wedding day special. Brent and Jean AndrewsJefferson Rentals's reply:
Hi Jillian!
Thank you so much for sharing your experience! We are so grateful that we were able to play a part in your daughters special day. Positive feedback from our customers is what we strive for. Thank you for supporting our small business! -
Quality of service
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Laura G. Sent on 03/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Backdrop
We rented a pallet wall to use as the backdrop for our ceremony, not really sure how it would turn out. Scott and the team were so responsive and helpful, confirming a few days before the wedding and providing an accurate delivery time. The wall itself was very sturdy and anchored into the ground (installed by Jefferson). It looked even better in photos than we could have predicted.We rented a pallet wall to use as the backdrop for our ceremony, not really sure how it would turn out. Scott and the team were so responsive and helpful, confirming a few days before the wedding and providing an accurate delivery time. The wall itself was very sturdy and anchored into the ground (installed by Jefferson). It looked even better in photos than we could have predicted.Jefferson Rentals's reply:
Thank you so much for sharing your experience! We appreciate your support of our small business! Congratulations, and well wishes from the JR team! -
Quality of service
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Courtney A. Sent on 05/27/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Customer Service
Great customer service by the managersGreat customer service by the managersJefferson Rentals's reply:
Hi Courtney!
Thank you so much for your positive feedback. We always strive for amazing customer service! -
Quality of service
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Kate Sent on 10/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So in love with cross back chairs. Many compliments about!
We rented cross back chairs for our wedding. Delivery and pick up went smoothly, prices are reasonable. Tori was wonderful to work with, they are great changing last minute things. Chairs were stunning! We highly recommend Jefferson Rentals for any ocation.
Best,
The Castaneda’sWe rented cross back chairs for our wedding. Delivery and pick up went smoothly, prices are reasonable. Tori was wonderful to work with, they are great changing last minute things. Chairs were stunning! We highly recommend Jefferson Rentals for any ocation.
Best,
The Castaneda’sJefferson Rentals's reply:
Hi Kate!
Thank you so much for sharing your experience here with us. We always appreciate positive feedback, thank you so much! -
Quality of service
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Jamie B. Sent on 11/18/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome Experience
Nikki was wonderful to work with. She must have revised our quote about 25 times until we finally made the deposit, but she never seemed to get frustrated with us, and she worked with us each and every revision to make sure we were satisfied.Nikki was wonderful to work with. She must have revised our quote about 25 times until we finally made the deposit, but she never seemed to get frustrated with us, and she worked with us each and every revision to make sure we were satisfied. -
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Kylie Sent on 11/16/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great rental company
We worked with PJ and recommend him to everyoneWe worked with PJ and recommend him to everyoneJefferson Rentals's reply:
Hi Kylie!
Thank you so much for your positive feedback! We are so grateful that we were able to assist with your special day, congratulations! -
Quality of service
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Janis J. Sent on 11/07/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Flawless Rentals
Jefferson Rentals was on the ball! Amazingly fast set up and take down. Everything was beautiful and just as we requested. No surprises - which is exactly what you want in your rentals.Jefferson Rentals was on the ball! Amazingly fast set up and take down. Everything was beautiful and just as we requested. No surprises - which is exactly what you want in your rentals. -
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Kristie Sent on 11/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy to work with
Jefferson Rentals was very easy to work with...they were very accommodating and prices were better than anyone else around. They were very professional and everything looked great for our wedding.Jefferson Rentals was very easy to work with...they were very accommodating and prices were better than anyone else around. They were very professional and everything looked great for our wedding. -
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Anita Sent on 06/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jefferson Rentals was one of our vendors for our wedding. We rented crossback chairs (absolutely gorgeous), a dance floor, glass chargers, cocktail tables, and linens. Chelsea was AMAZING to work with and very accomodating! Pretty close to the wedding day, our guest list increased by 20%, and even though they ran out of chairs, they were able to get more chairs in order to meet my new guest count. They also have a great office that you can visit in-person to see all the rentals before you make a decision. (Many rental companies in the DC area require an appointment weeks in advance). We are located in Northern Virginia, and Jefferson Rentals is significantly cheaper than the vendors in the DC area.Jefferson Rentals was one of our vendors for our wedding. We rented crossback chairs (absolutely gorgeous), a dance floor, glass chargers, cocktail tables, and linens. Chelsea was AMAZING to work with and very accomodating! Pretty close to the wedding day, our guest list increased by 20%, and even though they ran out of chairs, they were able to get more chairs in order to meet my new guest count. They also have a great office that you can visit in-person to see all the rentals before you make a decision. (Many rental companies in the DC area require an appointment weeks in advance). We are located in Northern Virginia, and Jefferson Rentals is significantly cheaper than the vendors in the DC area. -
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Stephanie Sent on 07/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jefferson Rentals was the absolute best! Nikki and her team were so patient with my constant changing/adding/subtracting of rental equipment, even two weeks before the big day. Payment was a breeze and the setup/delivery was on time and efficient. Would recommend them to anyone!Jefferson Rentals was the absolute best! Nikki and her team were so patient with my constant changing/adding/subtracting of rental equipment, even two weeks before the big day. Payment was a breeze and the setup/delivery was on time and efficient. Would recommend them to anyone! -
Quality of service
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Sarah Sent on 02/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We utilized Jefferson Rentals for our wedding. We rented tables, chairs, linens, and glasses. Nikki was incredibly helpful with my ever-changing guest count and was always willing to provide new invoices when requested. The team who delivered our rentals were incredibly kind, understanding, and professional. The value was great! Would highly recommend.We utilized Jefferson Rentals for our wedding. We rented tables, chairs, linens, and glasses. Nikki was incredibly helpful with my ever-changing guest count and was always willing to provide new invoices when requested. The team who delivered our rentals were incredibly kind, understanding, and professional. The value was great! Would highly recommend. -
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Diane Sent on 01/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jefferson Rental was a great find! I wanted gold glass charger plates for the place settings for my daughter’s wedding at Morais Winery and Vineyards in Bealeton, Virginia. Oddly, few places had such a thing, and the ones I found in the D.C. area quoted prices that were not even in the realm of possibility. Then, I found Jefferson Rental, which had fabulous prices and a friendly, helpful crew. We added on a few other items, including a lovely carafe for a cider station for arriving guests. We were given flexible pick up and return times and made the drive ourselves (they offer delivery). Though Jefferson Rental is in West Virginia, it’s a reasonable drive from the D.C. area and the price and service make it very worthwhile.Jefferson Rental was a great find! I wanted gold glass charger plates for the place settings for my daughter’s wedding at Morais Winery and Vineyards in Bealeton, Virginia. Oddly, few places had such a thing, and the ones I found in the D.C. area quoted prices that were not even in the realm of possibility. Then, I found Jefferson Rental, which had fabulous prices and a friendly, helpful crew. We added on a few other items, including a lovely carafe for a cider station for arriving guests. We were given flexible pick up and return times and made the drive ourselves (they offer delivery). Though Jefferson Rental is in West Virginia, it’s a reasonable drive from the D.C. area and the price and service make it very worthwhile. -
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Lindsey Sent on 06/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jefferson Rental is the best rental company in town! They were so willing to help and answer any and all questions I had regarding rentals for my wedding. They went above and beyond my expectations and made my wedding day perfect!
When an issue did arise on Saturday morning (the day of my wedding) with the speaker we rented they sent someone immediately to our ceremony (which was an hour away) to solve the issue. They did not hesitate and were determined to keep my day going perfect!
I highly recommend Jefferson Rental to anyone who is planning a party or wedding. I promise you won't be let down!!!!Jefferson Rental is the best rental company in town! They were so willing to help and answer any and all questions I had regarding rentals for my wedding. They went above and beyond my expectations and made my wedding day perfect!
When an issue did arise on Saturday morning (the day of my wedding) with the speaker we rented they sent someone immediately to our ceremony (which was an hour away) to solve the issue. They did not hesitate and were determined to keep my day going perfect!
I highly recommend Jefferson Rental to anyone who is planning a party or wedding. I promise you won't be let down!!!! -
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Rachel Sent on 05/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dave wants hands-down our best vendor from our entire wedding. From day one with working with him and his team, they were always quick to respond and efficient. He was more than just our rental vendor. He helped us with the layout and plan of the entire event. He understood our needs and helped us with our vision. He also prevented issues that we would not have otherwise thought about. He was always friendly and professional and I am going to miss working with him.Dave wants hands-down our best vendor from our entire wedding. From day one with working with him and his team, they were always quick to respond and efficient. He was more than just our rental vendor. He helped us with the layout and plan of the entire event. He understood our needs and helped us with our vision. He also prevented issues that we would not have otherwise thought about. He was always friendly and professional and I am going to miss working with him. -
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Tina Sent on 09/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This review is for Dave primarily! Dave in the office at Jefferson Rentals is awesome. He is very responsive via phone and email. He works very hard to ensure customer's happiness with the service and quality of rented items. Anytime during my planning process [that took about 6 months] that I needed help with the planning of rental items or to change something in the contract, Dave helped me big time. We had one small problem here or there but that was no fault of Dave's and understandable when there is such a huge rental order such as my own. Thank you Dave and Jefferson Rentals. I really appreciate all you did to help me out.This review is for Dave primarily! Dave in the office at Jefferson Rentals is awesome. He is very responsive via phone and email. He works very hard to ensure customer's happiness with the service and quality of rented items. Anytime during my planning process [that took about 6 months] that I needed help with the planning of rental items or to change something in the contract, Dave helped me big time. We had one small problem here or there but that was no fault of Dave's and understandable when there is such a huge rental order such as my own. Thank you Dave and Jefferson Rentals. I really appreciate all you did to help me out. -
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Michele Sent on 08/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I highly recommend Jefferson Rentals for wedding day rentals. I rented table linens, tables, chairs, a tent, tent lighting, tent fans, and bistro lighting. They were very efficient and organized throughout the whole process, and recommended items to make sure I hadn't forgotten anything. They were very communicative when installing the tent, and were very timely with delivery. They hung bistro lighting on the outside of the tent for added ambiance, and it was such a fantastic idea! So beautiful. Jefferson rentals did an excellent job, and I cannot recommend them enough.I highly recommend Jefferson Rentals for wedding day rentals. I rented table linens, tables, chairs, a tent, tent lighting, tent fans, and bistro lighting. They were very efficient and organized throughout the whole process, and recommended items to make sure I hadn't forgotten anything. They were very communicative when installing the tent, and were very timely with delivery. They hung bistro lighting on the outside of the tent for added ambiance, and it was such a fantastic idea! So beautiful. Jefferson rentals did an excellent job, and I cannot recommend them enough. -
Quality of service
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