Jerry Roxas Photography, Videography & Entertainment Reviews
Jerry Roxas Photography, Videography & Entertainment
San Diego, CAReviews
1.4 out of 5 rating
1.4
1.4 out of 5 rating
6 Reviews
28% recommend it
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Quality of service 1.4 out of 5 rating
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Average response time 1.4 out of 5 rating
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Professionalism 1.4 out of 5 rating
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Value 1.4 out of 5 rating
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Flexibility 1.4 out of 5 rating
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Chris Sent on 07/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fotility videography by Jerry Roxas and team was amazing to work with. If you're looking for a videographer, look no further. Jerry, Suhan and the entire team were so easy to work with and made our dream wedding a reality. They are responsive, professional, gave an above and beyond service and worth every penny. We originally weren't gonna get a videographer but after seeing the reviews and their work we knew we had to bring them on board to capture our big day. We're so happy that we did. Thank you to the talented and amazing Suhan, Jerry and team for an outstanding videography and capturing every moment. We find ourselves watching it over and over and remembering our special day. We can't thank them enough for tailoring the video to who we really are. If we can give them 6 stars out of 5 we would gladly do it as they're deserving.Fotility videography by Jerry Roxas and team was amazing to work with. If you're looking for a videographer, look no further. Jerry, Suhan and the entire team were so easy to work with and made our dream wedding a reality. They are responsive, professional, gave an above and beyond service and worth every penny. We originally weren't gonna get a videographer but after seeing the reviews and their work we knew we had to bring them on board to capture our big day. We're so happy that we did. Thank you to the talented and amazing Suhan, Jerry and team for an outstanding videography and capturing every moment. We find ourselves watching it over and over and remembering our special day. We can't thank them enough for tailoring the video to who we really are. If we can give them 6 stars out of 5 we would gladly do it as they're deserving. -
Quality of service
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Jessica J. Sent on 06/07/20211 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Please do not hire him.
We hired Jerry for our wedding and he took horrible pictures, did not follow our requirements, and never provided the images. He keeps ghosting us and doesn't answer our questions and emails. Horrible business practices and horrible service. I do not recommendWe hired Jerry for our wedding and he took horrible pictures, did not follow our requirements, and never provided the images. He keeps ghosting us and doesn't answer our questions and emails. Horrible business practices and horrible service. I do not recommend -
Quality of service
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Paul S. Sent on 06/20/20191 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Don't let jerry roxas scam you!
We contracted him for photography and videography of our wedding which took place on December 1 2018. He was late to the pre ceremony shoot, which made us late for our ceremony. He failed to produce the finished product we paid him for. He supplied us with some sample photos and an unedited 20 minute video. After numerous attempts to retrieve what we paid for (or at least a refund) we were forced to file a small claim against him. If he is late delivering the finished product you paid for, do not believe his apologies or prolonged deadlines. Once he gets your money, it's already too late. 7 months later and I still have nothing to show for the money Jerry Roxas scammed from me. There are plenty of other similar reviews. DON'T GET SCAMMEDWe contracted him for photography and videography of our wedding which took place on December 1 2018. He was late to the pre ceremony shoot, which made us late for our ceremony. He failed to produce the finished product we paid him for. He supplied us with some sample photos and an unedited 20 minute video. After numerous attempts to retrieve what we paid for (or at least a refund) we were forced to file a small claim against him. If he is late delivering the finished product you paid for, do not believe his apologies or prolonged deadlines. Once he gets your money, it's already too late. 7 months later and I still have nothing to show for the money Jerry Roxas scammed from me. There are plenty of other similar reviews. DON'T GET SCAMMED -
Quality of service
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Jocelyn Sent on 03/05/20180.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
This man is a fraud. I called him several times and not once did he answer. He came late to the wedding ceremony. He took a long break. He did not get to the venue on time. He didn’t stay the entire time. Now he is not delivering the promised videos to us. This man is not at all response to his emails or calls unless it means that money is in the works. It’s excuse after excuse with him. Do not book him for your event. He does not deliver. We paid him in full and he said the videos would be ready in 30 to 45 days. It is now 2+ months later and we still have not received anything. I am done trying to contact him. We will now be pursuing legal action to get our money back if he does not response to us.This man is a fraud. I called him several times and not once did he answer. He came late to the wedding ceremony. He took a long break. He did not get to the venue on time. He didn’t stay the entire time. Now he is not delivering the promised videos to us. This man is not at all response to his emails or calls unless it means that money is in the works. It’s excuse after excuse with him. Do not book him for your event. He does not deliver. We paid him in full and he said the videos would be ready in 30 to 45 days. It is now 2+ months later and we still have not received anything. I am done trying to contact him. We will now be pursuing legal action to get our money back if he does not response to us. -
Quality of service
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Amanda Sent on 12/15/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Please go to his yelp before hiring him. He isn’t a reliable one proffessional photographer. He will take your money and run. We thankfully got most of our pictures but reading other reviews you most likely won’t grt any. We only got our because we threatened to take him to court multiple times. We are still missing some great pictures.. he didn’t even get one of myself and my husband kissing as we say I do. How does a professional photographer at a wedding not capture that!? For the price we paid he said he would bring in 2 photographers which he did So Jerry was with us ladies while we got ready and another with the guys while they got ready but we didn’t receive ANY of the pics of the guys getting ready. WHY?! As a bride I look forward to being able to see those later. We paid in full before the wedding.. big mistake. SO SO disappointing. Please do your research before hiring this manPlease go to his yelp before hiring him. He isn’t a reliable one proffessional photographer. He will take your money and run. We thankfully got most of our pictures but reading other reviews you most likely won’t grt any. We only got our because we threatened to take him to court multiple times. We are still missing some great pictures.. he didn’t even get one of myself and my husband kissing as we say I do. How does a professional photographer at a wedding not capture that!? For the price we paid he said he would bring in 2 photographers which he did So Jerry was with us ladies while we got ready and another with the guys while they got ready but we didn’t receive ANY of the pics of the guys getting ready. WHY?! As a bride I look forward to being able to see those later. We paid in full before the wedding.. big mistake. SO SO disappointing. Please do your research before hiring this man -
Quality of service
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Kristine Sent on 10/20/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
PLEASE READ THIS BEFORE HIRING! Also look at his yelp reviews. He was really responsive in the beginning and made the deal sound great. We hired him for videography and photography. He originally stated that we would have a total of 4 people there 2 filming and 2 photographers. He even confirmed 2 days before the wedding. On the day of the wedding there was only 2 people there (they were really nice ladies). However, there were things that were missed in the video since there was only 2 of them. It has been over a month and I have not received my photos. I have tried calling him over and over again and still nothing. Please do not hire him he will only screw you over.PLEASE READ THIS BEFORE HIRING! Also look at his yelp reviews. He was really responsive in the beginning and made the deal sound great. We hired him for videography and photography. He originally stated that we would have a total of 4 people there 2 filming and 2 photographers. He even confirmed 2 days before the wedding. On the day of the wedding there was only 2 people there (they were really nice ladies). However, there were things that were missed in the video since there was only 2 of them. It has been over a month and I have not received my photos. I have tried calling him over and over again and still nothing. Please do not hire him he will only screw you over. -
Quality of service
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