JR Dunn Jewelers Reviews
Reviews
4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
9 Reviews
90% recommend it
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.6 out of 5 rating4.6
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Value 4.4 out of 5 rating4.4
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Flexibility 4.4 out of 5 rating4.4
Awards
9
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![Lauren]()
Lauren Sent on 05/05/20125 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
friendly, helpful, and personal
Everyone who helped us at JR Dunn was fantastic! They helped my sweet husband pick out the most perfect engagement ring and completely understood the timeless ring he was looking for. Paige and Toni helped us pick out perfect wedding bands and they worked with us living out of town to make everything as easy as could be! They're fabulous!friendly, helpful, and personal
Everyone who helped us at JR Dunn was fantastic! They helped my sweet husband pick out the most perfect engagement ring and completely understood the timeless ring he was looking for. Paige and Toni helped us pick out perfect wedding bands and they worked with us living out of town to make everything as easy as could be! They're fabulous! -
Quality of service
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Wendy Sent on 05/05/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My Fiance got my ring here and I am more than pleased. The service we received was great and they were very attentive to ours needs. It was also the only location in area that offered the rings that we were looking for! Thank you!!My Fiance got my ring here and I am more than pleased. The service we received was great and they were very attentive to ours needs. It was also the only location in area that offered the rings that we were looking for! Thank you!! -
Quality of service
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Jessica Sent on 10/14/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Absolutely wonderful to work with. One of the only jewelers with the Calla cut diamonds, beautiful engagement and wedding bands. Great professionalism and so sweet that they still follow up with us to see how we are doing!Absolutely wonderful to work with. One of the only jewelers with the Calla cut diamonds, beautiful engagement and wedding bands. Great professionalism and so sweet that they still follow up with us to see how we are doing! -
Quality of service
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User1963794 Sent on 12/11/20145 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
JR DUNN IS AMAZING!! The quality of everything there is so beautiful and the customer service is exceptional!! Both my engagement ring and wedding band are from there is they are truly amazing!!!!JR DUNN IS AMAZING!! The quality of everything there is so beautiful and the customer service is exceptional!! Both my engagement ring and wedding band are from there is they are truly amazing!!!! -
Quality of service
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Christine Sent on 09/20/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I found JR Dunn when looking for a Verragio ring. I selected a ring Verragio previewed, but wasn't sold yet in stores. When visiting JR Dunn, I was blown away by the exquisite professionalism and level of customer service received from the entire staff. Randy worked with my husband, contacted Verragio and was able to custom order the exact ring I was hoping to receive when proposed to. Randy was a dream to work with and we will always purchase our most precious pieces from him at JR Dunn.I found JR Dunn when looking for a Verragio ring. I selected a ring Verragio previewed, but wasn't sold yet in stores. When visiting JR Dunn, I was blown away by the exquisite professionalism and level of customer service received from the entire staff. Randy worked with my husband, contacted Verragio and was able to custom order the exact ring I was hoping to receive when proposed to. Randy was a dream to work with and we will always purchase our most precious pieces from him at JR Dunn.JR Dunn Jewelers's reply:
Christine-
Thank you for your kind comments about Randy. He will be happy to hear them! We strive for amazing customer service from our independent jewelry store and sincerely appreciate your loyalty to JR Dunn Jewelers.
Kara Mangiere
Director of E-Commerce -
Quality of service
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Jennifer Sent on 04/21/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
JR Dunn is top notch! I can not say enough wonderful things about them.
Toni is a pure joy to work with!
When I was looking for my engagment ring she made a difficult process so easy.
We also bought my band and my husbands wedding ring.
They have quality and this will be our jewerlers for many years to come!
Thank you JR DUNN
Thank you!JR Dunn is top notch! I can not say enough wonderful things about them.
Toni is a pure joy to work with!
When I was looking for my engagment ring she made a difficult process so easy.
We also bought my band and my husbands wedding ring.
They have quality and this will be our jewerlers for many years to come!
Thank you JR DUNN
Thank you! -
Quality of service
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Bridgette Sent on 02/01/20125 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I love Randy.. JR DUNN was so helpful and everytime we went in there every person was so nice to us.... Very happy with our experience..I love Randy.. JR DUNN was so helpful and everytime we went in there every person was so nice to us.... Very happy with our experience.. -
Quality of service
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Ambar Sent on 01/26/20154.6 out of 5 rating4.6
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 4.0 out of 5 rating4.0
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Flexibility 4.0 out of 5 rating4.0
Very responsive. I brought in a Tacori ring purchased at another dealer and they took care of a repair in a very quick timeframe.Very responsive. I brought in a Tacori ring purchased at another dealer and they took care of a repair in a very quick timeframe. -
Quality of service
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David Sent on 05/22/20241 out of 5 rating1.0
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Quality of service 1.0 out of 5 rating1.0
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Average response time 1.0 out of 5 rating1.0
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Professionalism 1.0 out of 5 rating1.0
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Value 1.0 out of 5 rating1.0
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Flexibility 1.0 out of 5 rating1.0
Racist and Discriminatory Business
This is the most racist and discriminatory business and family I sadly ever did business with:(
I was merely standing in their parking lot waiting for a friend to go jewelry shopping together. I was dressed casually with a couple of travel bags as I was headed to the airport later that day. In less than five minutes I was surrounded by police being accused of casing their store and planning a robbery. Luckily, my friend arrived in a huge AMG which quickly quelled the situation. We then foolishly went in and bought the lowest quality diamonds ever. This guy James couldn't even produce a GIA Certificate and sold us near worthless stones.
If I were back in the United States I would be pressing charges and taking this family to court!
I suggest going elsewhere then this racist mom and pop shop:(This is the most racist and discriminatory business and family I sadly ever did business with:(
I was merely standing in their parking lot waiting for a friend to go jewelry shopping together. I was dressed casually with a couple of travel bags as I was headed to the airport later that day. In less than five minutes I was surrounded by police being accused of casing their store and planning a robbery. Luckily, my friend arrived in a huge AMG which quickly quelled the situation. We then foolishly went in and bought the lowest quality diamonds ever. This guy James couldn't even produce a GIA Certificate and sold us near worthless stones.
If I were back in the United States I would be pressing charges and taking this family to court!
I suggest going elsewhere then this racist mom and pop shop:( -
Quality of service
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