Katie & Co. Reviews
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Reviews
4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
10 Reviews
92% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
10
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Meredith S. Sent on 07/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Wedding Experience
We went to Katie & Co. for our wedding invitations, ceremony programs, and all reception signage. We couldn’t have been happier with everything! Michael and Katie were patient, helpful, and truly experts. They let us look through a number of books and past products for inspiration. They understood exactly what look we were going for and produced everything very quickly. It was just an all around easy and stress-free process with them. It was an affordable option for us that allowed us to be more hands-on than if we had ordered through an online website. It also allowed us to create unique and special products. I would recommended them for all of your wedding needs! We’ll go back for any paper goods needs we may have in the future.We went to Katie & Co. for our wedding invitations, ceremony programs, and all reception signage. We couldn’t have been happier with everything! Michael and Katie were patient, helpful, and truly experts. They let us look through a number of books and past products for inspiration. They understood exactly what look we were going for and produced everything very quickly. It was just an all around easy and stress-free process with them. It was an affordable option for us that allowed us to be more hands-on than if we had ordered through an online website. It also allowed us to create unique and special products. I would recommended them for all of your wedding needs! We’ll go back for any paper goods needs we may have in the future. -
Quality of service
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User2225163 Sent on 07/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Katie and Co did our wedding invitations, wedding programs and bridal book. Everything came out so beautiful and very well done! I was overwhelmed with how many choices there are and where to start but Katie made everything easy to understand and narrow down choices. Which so many different websites out there, you never know what you're going to end up with for the final project. Katie's knowledge of what works best together and proper etiquette helped us have wonderful invitations and programs but still staying within our budget.Katie and Co did our wedding invitations, wedding programs and bridal book. Everything came out so beautiful and very well done! I was overwhelmed with how many choices there are and where to start but Katie made everything easy to understand and narrow down choices. Which so many different websites out there, you never know what you're going to end up with for the final project. Katie's knowledge of what works best together and proper etiquette helped us have wonderful invitations and programs but still staying within our budget. -
Quality of service
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Julie Sent on 05/22/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I went to Katie & Co. after having a less than stellar visit to another invitation shop that was not very friendly. When my mom & I walked in we were immediately greeted by Michael! I wasn't really sure what I was looking for as far as wedding invitations go but Michael listened to several ideas and helped guide me to what turned out to be my dream invitation!
It's not just the product that sets Katie & Co. apart. Both Katie & Michael are so personable and helpful - at times, I thought I was just talking to a longtime friend!
I received so many compliments on our wedding invitations! Thanks, Katie & Michael!I went to Katie & Co. after having a less than stellar visit to another invitation shop that was not very friendly. When my mom & I walked in we were immediately greeted by Michael! I wasn't really sure what I was looking for as far as wedding invitations go but Michael listened to several ideas and helped guide me to what turned out to be my dream invitation!
It's not just the product that sets Katie & Co. apart. Both Katie & Michael are so personable and helpful - at times, I thought I was just talking to a longtime friend!
I received so many compliments on our wedding invitations! Thanks, Katie & Michael! -
Quality of service
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User1273570 Sent on 08/05/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very lovely shop with a plethora of beautiful options. Super great and friendly staff that helped us extensively to personalize our invites.Very lovely shop with a plethora of beautiful options. Super great and friendly staff that helped us extensively to personalize our invites. -
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Mary L. Sent on 03/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Katie & Co. did an excellent job with helping me create a more custom look for our save-the-dates, wedding invitations and programs. From tracking down the perfect shade of paper for one piece of our invitations to finding a calligrapher who did exquisite work to assembling our invitations, Katie & Co. executed it all. There was nothing they couldn't handle! I would highly recommend Katie & Co. for all paper needs for your wedding, including shower, bachelorette party and rehearsal dinner invitations.Katie & Co. did an excellent job with helping me create a more custom look for our save-the-dates, wedding invitations and programs. From tracking down the perfect shade of paper for one piece of our invitations to finding a calligrapher who did exquisite work to assembling our invitations, Katie & Co. executed it all. There was nothing they couldn't handle! I would highly recommend Katie & Co. for all paper needs for your wedding, including shower, bachelorette party and rehearsal dinner invitations. -
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Holly Sent on 12/18/20134.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Katie & Co did my wedding programs and invitations for me. Both documents I created in Microsoft Word how I wanted them and Katie & Co reviewed, gave me advice, and successfully printed. The programs I actually looked at printing and folding myself via Kinkos and Katie & Co ended up being slightly cheaper and significantly higher quality. Every person I dealt with through the multiple orders was professional and patient when I had specific ideas of what I wanted but no idea how to achieve it. I recommended them to my best friend who used them for her wedding invites as well and loved them. A couple of times I had to follow up about timelines but the delay was minor and a byproduct of the complexity of my order (although I would have appreciated proactive communication about that). Also, their store is adorable and every time I went in I bought tons of greeting cards because they were so unique and perfect!Katie & Co did my wedding programs and invitations for me. Both documents I created in Microsoft Word how I wanted them and Katie & Co reviewed, gave me advice, and successfully printed. The programs I actually looked at printing and folding myself via Kinkos and Katie & Co ended up being slightly cheaper and significantly higher quality. Every person I dealt with through the multiple orders was professional and patient when I had specific ideas of what I wanted but no idea how to achieve it. I recommended them to my best friend who used them for her wedding invites as well and loved them. A couple of times I had to follow up about timelines but the delay was minor and a byproduct of the complexity of my order (although I would have appreciated proactive communication about that). Also, their store is adorable and every time I went in I bought tons of greeting cards because they were so unique and perfect! -
Quality of service
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User2425252 Sent on 11/13/20154.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So happy with our service at Katie & Co. Michael was very patient with us even when we had to run out for another appointment and came back. Helped us to find something that we loved for an affordable price.So happy with our service at Katie & Co. Michael was very patient with us even when we had to run out for another appointment and came back. Helped us to find something that we loved for an affordable price. -
Quality of service
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User1448924 Sent on 11/21/20134.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was really impressed with Katie & companys work. My invitations looked amazing!I was really impressed with Katie & companys work. My invitations looked amazing! -
Quality of service
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Ada Sent on 04/13/20124.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Katie & Co. was fantastic to work with. Michael totally hit it out of the park in helping us come up with original invitations. He worked really hard to get us exactly what we wanted. We were so pleased with our invitations we even ordered our water bottle labels from these guys! They did a fantastic job. My only issue was the delay in getting back to us with quotes and information with other orders we wanted place. They did totally follow throught with the invitations and they came out fabulous. They really set the mood for the entire day! Thanks Michael and Katie.Katie & Co. was fantastic to work with. Michael totally hit it out of the park in helping us come up with original invitations. He worked really hard to get us exactly what we wanted. We were so pleased with our invitations we even ordered our water bottle labels from these guys! They did a fantastic job. My only issue was the delay in getting back to us with quotes and information with other orders we wanted place. They did totally follow throught with the invitations and they came out fabulous. They really set the mood for the entire day! Thanks Michael and Katie. -
Quality of service
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Morgan Sent on 07/07/20162.3 out of 5 rating
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Quality of service 1.5 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
I am all about customer service. The owner is always really pissy and unpleasant to work with. However, our save the dates were beautiful. Did our invitations elsewhere.I am all about customer service. The owner is always really pissy and unpleasant to work with. However, our save the dates were beautiful. Did our invitations elsewhere.Katie & Co.'s reply:
Morgan, I agree that customer service is important, especially in running a small business. I apologize for my behavior and will make a point to correct it. Please let us know if there is anything else we can do for you.
Best,
Katie
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Quality of service
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