Skip to main content
Weddings

Kelly's Closet Reviews

Kelly's Closet View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9 out of 5 rating
99 reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
  • Kim
    Kim B. Sent on 10/10/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Most Beautiful Wedding Dress Ever!

    After an extensive search for the perfect wedding dress, we made the journey from Charlotte to Atlanta to visit Kelly's Closet for my daughter Courtney's gown. From the moment we walked in, it was clear that this experience would be exceptional.

    The staff at Kelly's Closet went above and beyond to ensure Courtney felt special. With a wide range of designer options, she ultimately chose a stunning custom dress from an overseas designer. While there were delays in the dress's arrival—through no fault of either the designer or the shop—Kelly's Closet kept us informed every step of the way, alleviating much of the stress we felt.

    As the wedding day approached, timing became crucial. In a remarkable display of dedication, Kelly personally drove the dress from Atlanta to Charlotte not once, but twice, ensuring everything was perfect for the alterations. Her genuine care for Courtney’s experience was evident and greatly appreciated.

    Making the trip to Atlanta was undoubtedly the best decision we made in this process. I wholeheartedly recommend Kelly's Closet to any future bride. Their commitment to customer service and attention to detail truly set them apart. Thank you, Kelly and team, for making Courtney’s wedding dress experience so memorable!
  • Brooke
    Brooke E. Sent on 04/07/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The BEST dress shop to exist

    I cannot emphasize how wonderful Kelly's Closet was during my dress experience. They were personable, kind and so helpful during my dress search. I ultimately found the most wonderful dress and it was such an amazing experience. They have in house alterations to make things even easier! I cannot recommend Kelly's Closet enough.
  • C
    Caroline D. Sent on 09/02/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best part of wedding planning!

    Getting my dress at Kelly's Closet was one of my favorite parts of the wedding planning process! We had a six-month engagement, so I was tight on time to find a dress, but everyone I know who has been married in Atlanta said I needed to try Kelly's Closet and I'm so grateful they squeezed me in with an appointment because I found the dress! They were SO kind and patient helping me make the decision and took great care in taking my measurements to get accurate sizing to help minimize the alterations that would be needed. And then throughout alterations - again just so patient and kind and listened to how I wanted things to look so I felt beautiful in the finished product. I wish they had a boutique for regular clothes so I could still enjoy the vibe and people!
  • Kiva
    Kiva B. Sent on 07/25/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great experience

    From the time I called Kelly to make an appointment to picking up my dress was the best experience! I purchased my dress only 2 months before the wedding; when I called Kelly, she was excited and wanted to help me find what I wanted. I tried on 5 dresses and the 5th one was her! She fit like a glove and was very beautiful! Kelly and her entire staff are great and we’re always eager to help! Thank you Kelly for helping me and for the beautiful dress! I was gorgeous ❤️
  • L
    Leah H. Sent on 01/31/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A Great Experience!

    I had a wonderful experience getting my dress at Kelly’s Closet! Kelly’s Closet had lots of different styles and designers, so you really are able to get a feel for what kind of dress you’re looking for. I always thought I knew what I wanted, but of course, I tried on a long sleeve Jenny Yoo dress that I thought I would hate, but fell in love with! I went to one more bridal store after trying on “the dress”, but couldn’t stop thinking about the one I tried on at Kelly’s Closet, so my mom and I went back the next day to purchase it!

    I don’t live in Atlanta, but decided to get my alterations done at Kelly’s Closet, as they have a cap on their alterations. Kelly and her team were great at offering suggestions on how to alter the dress, and Nora, the in-house seamstress, was amazing! She has a great eye for alterations and always took any feedback I had after fittings seriously to make sure my dress fitted exactly how I wanted it to!

    I would 100% recommend making an appointment to try on dresses at Kelly’s Closet - you won’t be disappointed with their selections, and their customer service is top of the line!
  • M
    Megan Sent on 01/22/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Thank you, Kelly + team!!

    TL:DR: I had a fantastic experience at Kelly’s. I originally THOUGHT I knew exactly what I wanted in a wedding dress, but eventually realized the style I was dreaming of really wasn’t the right one for me. That left me back to square one, with not much time to spare, until I went to Kelly’s. She pulled a sample of a style completely different than what I’d been trying on, and it turns out that was perfect! It was flattering and classic with a little uniqueness - exactly what I was hoping for. Plus, as a sample, it was on an amazing discount and worked for my timeframe. Because of proximity to my job, I ended up starting my alterations at a different shop, but after awhile I realized that tailor was not “the right fit” for me. I ended up back at Kelly’s to finish up my alterations, and they were awesome in advising me what shapewear I needed and talking me through everything. They were easy to talk to and I didn’t feel pressured to style my look any certain way. I loved their shop’s unique and stylish feel. They’re kind, communicative, and patient and it was so awesome to get to work with Kelly herself, too. Thank you, Kelly and team!
  • Marissa
    Marissa L. Sent on 07/23/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best Wedding Boutique in ATL

    I can not say enough amazing things about this place. I immediately walked in with welcome arms and felt in amazing vibe right off the bat, which is very important when wedding dress shopping! My consultant, Katie, was marvelous. She made me feel comfortable and was so accommodating throughout the whole process. I had to leave for another scheduled appointment, and that place was NOTHING compared to Kelly's Closet. When I wanted to come back that night to choose my first dress choice, they were closing. But Katie offered me an appointment the next day on her day off just for me! The dress selection is gorgeous and unique, I wanted to try everything on. But the environment and staff is what made my experience all that much better. I recommend this place t o any upcoming bride, you won't regret it!
  • Julie
    Julie Sent on 05/13/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This was the most amazing bridal experience I could have imagined.

    I'm a Claire Pettibone girl, and she's as unique in the bridal industry as you can get. I live in Orlando and the closest place to me that sold her collection was Kelly's Closet. So I made an appointment for two days after speaking with the (lovely) Sarah to actually fly out for their trunk show (The only way I could look at the entire collection as opposed to just a few).

    I cannot say enough wonderful things about Sarah (so freaking awesome) and Jenny (the manager who was also there). It was a Thursday, so things were slow, and, because I had travelled so far, they gave me extra time. We had a marathon 4 hour appointment, and Sarah and Jenny were as excited as I was. It was so nice to have people to share this with because my mom (who they helped me facetime with) couldn't be there, nor could anyone else. They were my friends and family for the day.

    I found my dress! It's wonderful and unique, and I feel so good about the decision, not only because they allowed me to take my time (and let's face it, try on the entire stock), but because they were so genuine, honest, and warm toward me. If you're in Atlanta or even on the EAST COAST at all, and you're not the traditional bride, GO HERE. They're so super great.

    xoxo,
    Julie
  • E
    Elle B. Sent on 07/14/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Best Experience

    I can’t praise Kelly’s Closet enough. My experience there has been of the most special ones I’ve had through the wedding planning process. I’m a modern minimalist bride and spent a month researching various shops in ATL to plan a weekend of appointments to find the dress. Kelly’s closet was my first appointment and Madison was my consultant. She watched as I picked dresses — paying attention to what caught my eye and what I said “no” to when my matron of honor and mom brought over dresses. Madison pulled ONE dress for me to try on. It wasn’t one that would’ve caught my eye on the rack but it was absolutely perfect. I was shocked! 15 minutes into my first appointment, I found my dress. I’ve told every future bride I know that it’s worth the trip to ATL for the experience! Couldn’t be happier!
  • L
    Lindsay S. Sent on 11/01/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Destination Wedding PR

    I was sent to Kelly's closet with a recommendation from a co worker. I had been around town and hadn't found a dress yet. I walked into Kelly's closet and Madison was amazing from the start. She showed me something that was beyond my expectations. Kelly personally takes care of each bride when they come in for fittings. I purchased a sample dress and by the time I took it home it looked like new!!! I was very happy with my dress and received so many compliments. Thank you Kelly and your team!
  • Meghann
    Meghann Sent on 10/31/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best Experience & Variety

    Kelly’s Closet has an incredible, wide variety of beautiful dresses. They carried the designers that I was struggling to find anywhere in Charlotte and I am so thankful we made the trip to Atlanta! My appointment was with Katie and she is so patient, nice and overall just so wonderful to work with. Because of my great experience, it was the first place my sister booked an appointment to try on dresses a few months ago. I tried on dresses at a couple other places, have gone with friends to look for their dresses, and nothing compares to the selection and experience at Kelly’s.
  • J
    Jenny Sent on 10/21/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing selection and Service

    I purchased my wedding dress (Jenny Packham) from Kelly's Closet and they were so helpful and did such a great job! I would definitely recommend them! The level of service was amazing, they took such great care of my dress and me!
  • E
    Eleanor S. Sent on 01/07/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A wonderful experience!

    The process of finding and purchasing a wedding dress at Kelly's Closet was a real dream! I had been looking online at wedding dresses for a while before I stepped into any stores and chose Kelly's Closet to visit first because of all of the beautiful independent designers they carried. The store is cozy and relaxed, and everyone working there made me immediately feel at ease. I found my dress during that first visit to the store, and the rest of the process went seamlessly. They kept me up to date as the dress was being made and shipped to the store, and their in house seamstress was wonderful. The care and attention she put into altering my dress was amazing. I couldn't have been happier! Thank you, Kelly's Closet!!
  • K
    Katie Sent on 10/06/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Unique Dresses in a laid back environment

    I am so so happy that I purchased from Kelly's Closet. They were so quick to respond, realistic regarding pricing, and incredibly helpful. The day I tried on dresses was wonderful and calm. Alterations were incredible and spot on (I got my dress from the sample sale rack and it needed some adjustments of the beading as well). Thank you so much for the great experience! I have already started recommending them to friends!
  • C
    Claire B. Sent on 09/23/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Kelly's Closet-great dresses & atmosphere

    Enjoyed my experience with Kelly's closet and could not be more in love with my dress! Kelly was fantastic to work with & assisted in some hiccups with the alterations-which at the end of the day, the dress fit perfectly. Would recommend Kelly's Closet.
  • LINDSEY
    Lindsey C. Sent on 11/25/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A special and magical place

    Kelly's Closet is a special place. I had the most amazing consultant (Katie). She made the experience an absolute joy. Every dress was more beautiful than the rest-I have a unique style and was always nervous that I would not find a dress I loved, but the Closet was a dream come true. They got my style immediately-listened to everything I had to say and my main concerns. Also, as someone who has struggled with body image it was such a validating and body positive experience. If you are a bit of a funky, bohemian or just different bride this place is your dream. Everything about the experience was warm, inviting, intentional, and special. I will always remember my day here, it was truly phenomenal.
  • Hope
    Hope Sent on 07/01/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This was my very first appointment and it was perfect. I was nervous and excited about trying on dresses and Elizabeth explained the whole process to me and helped me try on a bunch of dresses in my budget so I could get a feel for what I liked. I came during a sample sale, which I highly recommend for anyone with a smaller budget. Mine was $1000 and I found a ton of great dresses to try on! If there hadn't been a sale it might have been a bit out of my range. Kelly, the owner, was also amazing! We were supposed to eat at the restaurant next door right before the appointment (we drove two hours to get to ATL) and when I called to put our name on the list to make sure we had enough time to eat, they said they couldn't do that, even though the week prior a manager had said we could. I called the bridal shop and Kelly herself walked down and talked to the hostess and made sure that we got a table. She really went above and beyond to make sure that my very first experience was great. <3
  • Sydney
    Sydney W. Sent on 06/20/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great Dress Selection and Service!

    I tried a few places when shopping for wedding dresses, but nothing compared to Kelly’s Closet! They had a wide range of options for all styles, which also include a lot of options within the specific style I was looking for (which was something I had a hard time with at other dress shops). I worked with Lo to find my dress and she was amazing - so kind, patient, encouraging, and genuine. She brought so much peace and celebration to the process. And, Nora, my seamstress was also wonderfully kind and patient and she fitted my dress with perfect skill and expertise! I could not be happier with the dress I got from Kelly’s as well as my experience working with Lo and Nora!
  • Lauren
    Lauren M. Sent on 05/22/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Loved working with them!

    The ladies at Kelly’s Closet were so great to work with! I came in from out of town to meet my sisters, mom and best friend to look for a wedding dress. They made the whole process so nice and made me feel at ease. I loved working with them and so happy I bought my dress from them!
  • L
    Lindsay Sent on 05/31/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Dress Perfection

    Kelly's team is nothing but amazing, I was in love with my dress and have never felt more beautiful or confident. The personal service and attention to detail simply can't be beat, was a great experience from start to finish!
  • O
    Olivia Sent on 02/12/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I just wanted to write a review and tell you all how fond I am on Kelly's closet. Our experience was absolutely delightful. I was struggling with finding dresses in my budget, then all of a sudden Kelly (THE Kelly) came swooping in like a blissful angel out of nowhere and started pulling dresses off the rack for me and they were all in my price range and all made me feel like a queen. She was the kindest, coolest chick and definitely understood the difficult situation I was in- I was in the tricky situation where I fell in love with two dresses, one from Kelly's closet and another from a different boutiqe. I ended up going with the other dress, which to this day- Im still not sure it was the right move!! HOWEVER- Kelly was so very understanding, so helpful, and still sent me a christmas card in the mail months later!! I love her. I want to go back just to chat. I highly recommend looking for your dress there!! Oh and also- the most beautiful options of gowns!!
  • E
    Emily Sent on 04/30/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Upon walking into Kelly's Closet I knew I'd buy my dress there. They were so helpful throughout the entire process and have a fabulous selection of dresses (so many different types). I wish I could go try on dresses every weekend!
  • S
    Shawna Sent on 05/03/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Although I didn't buy my wedding dress at Kelly's Closet, I did purchase my bridal earrings there. I found these unique earrings that are a mix of opal and crystals with just the right amount of dangle. They were also on sale that day for half off! I bought them several months in advance of my wedding and tried them on often because I loved them so much and couldn't wait for everyone to see them. Although I was only looking for earrings, the owner personally assisted me. This little shop was overwhelmingly impressive for both unique accessories and dresses. I wanted to write a review because my bridal earrings were my favorite accessory and they made me feel so beautiful on my wedding day! Thank you!
  • K
    Kayleigh Sent on 11/11/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Where to begin! Without Kelly's Closet, I would not have my dream dress, plain and simple. Madison was my consultant and I described my dream dress to her and then we selected all the dresses I wanted to try on. After trying a few, I decided to put some dress back on the rack. When I attempted to put my dress back on the rack (yes this is a true story, I tried to give it up before putting it on), Madison sweetly suggested I keep it to try because it had so many of the details I described. Well! Bless her, because it was my dress! Ugly tears and all. Thank you to the sweetest little bridal boutique for making this girl's dream dress come true!!
  • A
    Andi Sent on 01/10/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We love this store! The selection is wonderful - unique and beautiful dresses. They have a wide range of designers and the dresses are really beautiful and high quality. They often have samples so you can buy a dress for under $1,000 if you find a sample you like. Most importantly, this is a place that makes brides feel special. The entire atmosphere is a happy one - all the staff are sweet and accommodating. Kelly, the owner, really cares about her customers and it shows. We had to make some last minute adjustments to a dress and she and Angela, the seamstress, came up with a great plan that made the dress even more beautiful and they made it happen in under a week. And, they were really sweet about everything. If you are looking for haughty people with that kind of wedding dress shop vibe, this isn't the place for you. If, on the other hand, you want to find a really cool dress in a shop run by people who care about making brides happy, shop here.