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Kenneth's Hair Salon & Day Spa Reviews

Kenneth's Hair Salon & Day Spa

Kenneth's Hair Salon & Day Spa

Columbus, OH
4.4 out of 5 rating, 17 Reviews
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Reviews

4.4 out of 5 rating
4.4 out of 5 rating
17 Reviews
89% recommend it
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  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
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Awards

17
  • User2563439 Sent on 03/28/2016
    5 out of 5 rating
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    Our bridal party had excellent services. Everyone's make up turned out beautiful. Even after the reception the make up looked great! If you schedule ask for Morgan she is very professional.
  • User2092575 Sent on 04/09/2015
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    I really went to the one on polaris, but it wasn't listed and I couldn't find where to add it. But They did a fantastic job and I would definitely recommend.
  • User1345207 Sent on 09/24/2013
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    I had a lot of confidence in my stylist. I showed her pictures of some styles I really loved and she found one that would work with my hair. I felt beautiful, confident and comfortable on my day.
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  • E
    Elizabeth Sent on 06/14/2011
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    My bridesmaids and I all had our hair done for my wedding by stylists at the Reynoldsburg/Pickerington Kenneth's. Everyone's hair looked amazing, and I was extremely impressed with how everyone's turned out. Mine looked amazing (even without a trial or practice run) and stayed put all day and night for our wedding. I was sad to have to take it out! Highly recommend for great wedding hairstylists who will get you ready amazingly fast!
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    Stephanie Sent on 10/10/2010
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    excellent experience! I got mani/pedi/hair/makeup done. I was able to get it all done in one location and all back to back which made it very convenient! The hair came out beautifully and I was given a hair consultation where I spoke with the stylist before my wedding so wedding day we already knew what we wanted to do! The makeup artist nyla was amazing! my makeup looked so good! Overall good price, convenient that its all in one spot, and excellent service!
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    Virginia Sent on 10/14/2009
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    My entire bridal party got their hair and make up done at Kenneth's at Mill Run. The staff was wonderful. Every girl in the party was extrememly happy with their hair and felt really good in the make up. I got my hair done by Cheryl. She was awesome. She made the morning a lot of fun. Kenneth's even allowed us to bring in bagels and OJ for breakfast. The morning could not have been any better.
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    Ashley Sent on 08/26/2008
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    I went to the one in Westerville, off State St. I went to Laila. She is awesome and went above and beyond!
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    Jessica Sent on 03/06/2008
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    I always get my haircut with brooke and decided to have her do my hair for our reception. She did an amazing job and was very flexible when I had to reschedule our reception a week before!!! Loved the style and it was better than the photo I brought her.
  • User2674938 Sent on 07/06/2016
    4.9 out of 5 rating
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    I went to Kenneths at Mill Run, but They did an excellent job with my hair and make-up! They listened to me and did exactly as I asked for both, and I LOVED how I looked. My makeup stayed on literally ALL day and my hair still looked fantastic even when it started to fall a bit. I got tons of compliments on both and I would highly recommend Kenneths!
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    Rebecca Sent on 09/23/2010
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    I did my eyebrow wax here and trimmed my hair about one week before my wedding. Nothing special to the eyebrow wax, but the girl who did it was nice. My trim was fine although I wasn't too concerned because my sister in law did was doing my wedding day hair so the cut didn't matter. But for the honeymoon my hair looked great.
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    Michelle Sent on 03/27/2009
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    I am allergic to just about all haircare products. I contacted Kenneth's beforehand and arranged for a trial run hair appointment with Allison at their Millrun location. We did the trial run for my hair about 5 days prior to the wedding since we could not use any hairspray or products. Allison was amazing! My hair stayed in a partial up-do all day long.
  • User2097418 Sent on 04/15/2015
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    The bridal party all had their hair and makeup done at the Polaris location. Different stylists were used, but the results were all beautiful. The makeup artist that my daughter had an appointment with was unavailable for her appointment, but the one that stepped in still did a beautiful job. Everyone's hair and makeup lasted through the day, and they all looked amazing. I tried at the last minute to get a hair appointment around the same time at the same location. No appointments were available but they worked with me to get my hair done in Powell (where I usually go) and I went straight from there to Polaris for my makeup session. It all worked out well. I received many compliments on my hair and makeup as well!
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    Jennifer Sent on 08/10/2008
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    awesome place, loved my hair do~
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    Caitlyn Sent on 05/09/2012
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    We had our hair and make-up done at Kenneth’s for my wedding. The scheduling was very annoying. I tried to schedule the hair and make-up appointments at the New Albany Salon that I go to. They said I could schedule mine, but had to call the call center to schedule the rest (which was annoying because why couldn’t I just schedule everything at one time?). I spoke with one of their event specialists and got everything scheduled. I had to call back to schedule a few more appointments, and when I spoke with them on the phone the schedule they were telling me they had in their system did not match the schedule they had emailed me. I had to call back one more time to add a few make-up appointments, and the schedule again did not match what they had sent me previously. I was very nervous that something was not going to go right the day of my wedding.

    The day of my wedding all the appointments were right on schedule and everything went smoothly. The only bad thing that happened was that the hairdresser for my maid of honor burnt her head with the curling iron. Thank goodness she had a good make-up artist and you couldn’t even tell that she had gotten burnt. Though she didn’t really get a sincere apology from the technician. My maid of honor contacted them a month later because she still had a scar from it. They apologized and are going to refund her the amount for her appointment.

    I don’t know that I would use Kenneth’s again for my special even because of my experience with the call center and scheduling. It was one more thing to stress about that I didn’t need. I love my hair dresser and spa technician though so I decided to put up with it so I could have them prep me for the big day.
  • User2165092 Sent on 06/05/2015
    3.6 out of 5 rating
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    My bridesmaids and I had our hair and makeup done at Kenneths at Polaris. The quality depends on who you get as a stylist.. My bridemaid's hair looked fantastic. But the lady who did my hair seemed distracted the whole time and did not follow the picture of what I wanted. She seemed rushed and did not take the time to even ask me if I liked it. Also they did not let all the bridesmaids sit in same area to get hair done so we were placed all over the salon.
    The makeup artist there was fantastic... very nice and spunky and did a great job.
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    Cassandra Sent on 06/28/2017
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    I had a rough time with Kenneth's Mill Run for my wedding.

    Trial: They make you pay full price for your trial, which seems to be the industry standard. However, my stylist said she didn't do my hair how she would for the wedding. Why should I pay full price for a half job? So I had another trial & paid half-price. Well worth the money & time.

    Day of the wedding: My hair started 45 minutes late because Kenneth's over-books their stylists. Because my hair started late, my stylist did half of my hair & sent me to my maid of honor & I to our make-up appointments. When we arrived to the spa-side, they didn't have my maid of honor of the schedule for make-up. I do want to emphasize that I honestly never double checked the confirmation emails, so this could have been my fault. HOWEVER, the front desk said "I'm sorry, but we're fully booked & there's no way we can get her in for makeup". HELLO - I gave Kenneth's A LOT of business through myself & my bridesmaids. You need to make accommodations for your brides. ESPECIALLY because they started ME 45 minutes late... If I start late, I feel that someone else can be late.

    My MOH spoke with management & fit her in. They didn't require me to pay for my hair or makeup & gave my MOH 50% off. They did make it right & I am appreciative. However, brides should know my experience.

    I would like to point out that my make up was AMAZING. My make-up artist was very sweet & professional. I shed a tear while I was getting my make-up done from the stress & without saying a word, my make-up artist gave me a tissue.
    She also waxed my eyebrows the week of the wedding. That was the most enjoyable experience I had. I wish I remembered my make-up artist's name. She was absolutely incredible.

    My hair was beautiful but fell out before the ceremony. Overall, I'm disappointed, but you can't 100% blame the stylist for weather & humidity impacts.
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    Tammy Sent on 07/27/2018
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    My name is Tammy my husband bought me a girt certificate from Kenneth’s for Mother’s Day. I decided that I would share my gift with my husband. I scheduled two pedicures Steve had a different lady for his pedicure.
    Two days later (after the appointment) I notice a red spot on my right foot. I put a antibiotic on it for several days and It just became worse. I made a appointment with my doctor to see why it wouldn’t go away. I discovered that I had ringworm on both feet. I knew that I couldn’t prove that it came from my pedicure, but anyone that knows me know that I wear tennis shoes and socks at all times so I couldn’t have gotten anywhere else. So my very first pedicure turned out to be a very bad experience. After spending 90.00 dollars on my feet to clear up the ring worm I decided to contact the Kenneth’s where I got the pedicure. The manager came to the phone and I explained everything to her and her response was that I couldn’t prove that it came from the pedicure. I am 57 years old, I have never had a fungus on any part of my body and I know that it was where I contacted it. I just wanted the public to know what I experienced. I will never go to back to Kenneth’s again. Thank you Tammy.



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