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KERR PHOTOGRAPHY Reviews

KERR PHOTOGRAPHY

KERR PHOTOGRAPHY

Springfield, MA
3.5 out of 5 rating, 8 reviews
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Reviews

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  • Quality of service
    3.5 out of 5 rating
  • Average response time
    3.3 out of 5 rating
  • Professionalism
    3.4 out of 5 rating
  • Value
    3.6 out of 5 rating
  • Flexibility
    3.5 out of 5 rating
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    Denise Sent on 09/24/2015
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Chris & Colleen are the most nicest and wonderful people you will ever meet and are also very helpful. I was married 11 years ago and they took the most amazing pictures from my engagement to the wedding day, to getting my hair done to putting on the dress, and coleen even helped with dressing my baby girl who was 3years old at the time...
    they are also great with my children at the time they 3 ,4, & 5 they were easy to get along with and took every shot I wanted and then some, was also able to take photos of my child whom is autstic and does like getting his pictures taken, I thank him for...
  • M
    Patricia Sent on 12/07/2011
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Chris and Colleen were amazing. Not only did they take gorgeous photographs, Chris took it upon himself to be one my coordinator for the day. He kept me on track of time and gave me little tips and tricks to help the day run as smoothly as possible. I just got all of my proofs and could not be happier withte quality of the photos taken and the fact that he gave them to me on disks so I can email the photos to my family overseas. I can't thank Chris and Colleen enough for the amazing job they did
  • F
    Filipa Sent on 06/20/2009
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Did a exceptional job!!!. They took so many pictures and stayed the whole night. They are very talented and I would recomend them to anyone!! Everyone at our wedding loved them!!
  • illustration stars

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  • K
    Kelly Sent on 10/04/2008
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    These people were amazing. They have such and artistic view and are very flexible. We got the husband and wife team and they were just awesome. They are very friendly and will do anything you would like them to. They took a lot of pictures and gave us a cd with all the proofs on them. I especially liked that because I wanted all the pictures. Then you pick which you want printed and they will print them for you depending on your package. The cost was incredibly low especiallly considering the wonderful job they did. Everyone at the wedding was raving about them.
  • S
    Sara Sent on 08/03/2012
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Chris and Colleen are a great team who strive to take beautiful photos. They bend over backwards to make your 'must take' shot list happen without taking up too much time on your wedding day. They are outgoing and fun ... ready to capture shots at every moment of your special day. They also include all rights to the photos, so that you may make prints as often, and for whatever price, you wish. They were a wonderful addition to our wedding day team.
  • U
    User904949 Sent on 08/20/2012
    1.6 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      3 out of 5 rating
    Chris and Colleen are super nice and it was very comfortable having them photograph us at our wedding.

    However, it's been almost 2 years since our wedding and we still have not received our wedding album (the package we paid for was only a disc of images and an album). When we e-mailed him continuously asking about our album, we got no response. When we started calling him, we got lots of excuses but no album.

    Again, they are super nice people but for some reason they can't deliver on what we paid for. We want our money back and we are currently deciding a course of action to force him to get us our album or refund our money.

    Unfortunately because he didn't give us what we paid for, I cannot recommend him.
  • J
    Jennifer Sent on 05/10/2015
    1.4 out of 5 rating
    • Quality of service
      2 out of 5 rating
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      1 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      0 out of 5 rating
    I would love to leave Chris and Colleen a positive review, as I enjoyed working with them leading up to, and the day of, our wedding. However, we paid $1000 extra for a wedding album and have yet to receive it. We also never received our proof book or the prints that were included in the wedding package we paid for. I was quite patient initially, as it took us over a year to select our photos (due to graduation and an out-of-state move) but we selected our photos in February 2014 and have been largely ignored via text and phone calls ever since (today is May 10, 2015). I had to get attorney involvement and am waiting to see the outcome of this. Unfortunately I cannot recommend them.
  • U
    User1001816 Sent on 11/03/2012
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    So dissapointed in this vendor. would NOT recomend him to anyone. Took basically the same photos over and over. when it came time for us to get what we paid for....it took forever. would call and email him and no response. very unprofessional with this clients and work. do your self a favor and skip over this vendor.
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