Kim Sing Theatre Reviews

We had a great experience at Kim Sing for our wedding! Would recommend for anyone looking for a unique venue. They really worked with us on price and helped us with our floorplans. Such a stunning place and we really didn't need to add much decor. Will come back for our anniversary to stay overnight. Thanks guys!

This place was unbelievable! What a gorgeous and photogenic venue haha! Perfect for both an intimate special gathering and a huge celebratory party! Once the word gets out about this place, you're going to need to book out months in advance. Great location, great price, great style.

The space is so unique and can be adapted so easily. We used it for a big party and loved the kitchen and serving areas for all the food and drinks. Loved that we could spend the night too.

Had a FABULOUS time at the Kim Sing Theatre celebrating my birthday! It was the perfect venue to share with friends and family. Plenty of space indoor and outdoor! WE LOVED the groovy meditation room/loft upstairs. I would definitely consider doing it again next year. The staff was accommodating and SO easy to deal with! Couldn't have had a better time! <3

5-star rating for Amazing Sales Manager. Negative 100 stars for the Horrible Onsite manager = 1 star here. I should've read all the negative reviews on before choosing Kim Sing out of 40 vendors that I was negotiating with. The Sales Manager treated us so special and I thought we would have a great experience. That expectation was shattered quickly after we arrive. For anyone who wants to have their wedding here. Please expect to have terrible customer service onsite, and need to clean after yourself (even you paid $$$ for the cleaning fee). I would not recommend people having weddings or special events there unless you can tolerate dealing with a grumpy onsite manager.


We just recently had our wedding there two weeks ago and the experience was terrible. We were supposed to have the place from 3 to 10 pm, but they were not ready for us. We waited 40min+ in the courtyard while they were cleaning.
Onsite Manager, Leah Davis was rude and cold. She wanted us out way before the event time was over. She threatened my guests that she is gonna charge us $600 if our event go over by 1 min.

Around 9 pm, She started harassing my family members by saying all the nasty things. As result, we had to end our event early and get everybody out of the venue around 9:20 pm. After we cleaned the place and said goodbye to all my guests, she even told me directly at 9:57 pm that she should've been home by now.

Additionally, We were also told that we had to clean the place, take the trash out when we were there. We paid for the venue for 7 hours, but we ended up spending 1.5 waiting plus cleaning. How come this was not mentioned in the contract? How come a delayed start didn't count towards extending our hours?

I would've given this venue a 5 stars rating had the onsite experience was just as great as the Sales Manager provided to us. I have told the Sales Manager about it and obviously, I got no compensation or direct apology from the on-site manager. I would really like to talk to her boss about how unprofessional she is.

Thank you all for reading, and I will update this review If I ever hear anything back from Kim Sing

Read their one star yelp reviews!

I am deeply disappointed and saddened by my experience with Kim Sing Theatre. Not only did they contradict what was in their own contract, but they took money from us without doing a proper walkthrough and completely ignored us when we tried to resolve these issues. It was a nightmare from beginning to end.

Because I have years of experience in event design and production, I was very thorough upon our first visit. I asked relevant questions about what could and could not be moved (and the costs associated with those maneuvers) and made sure to note what was needed from each vendor (i.e. did we need to use an approved vendor? How much insurance was required for one night? etc.). I also had very minimal intentions for the space, since I had already fallen in love with the red sunken couch area and thought every room was perfect as is.

What ended up happening was a series of inconsistent communications, incredibly rude interactions and outright disappointments that ultimately soured a meaningful life event.

Following our wedding, Katie, the supposed site manager, took $350 from our deposit for not having everything shut down and off the premises at midnight. That is NOT what we were told MULTIPLE TIMES during our several thorough walkthroughs. She kept telling us, “Well, your event is over by 12, with the DJ and bar, but people can hang out until 1 am, as long as the music is off.” She made us feel like everything we wanted was fine. She even suggested we have some extra snacks and bottles of wine for those that stuck around.

As I was announcing that the DJ and bar were finished but “everyone should feel free to hang out for a bit,” I was nearly tackled by my siblings to tell everyone they had to leave immediately. It came as a shock since she told us people could stay until 1 am. Had I known about this I would have started my event one hour earlier, but due to her poor communication, she denied me the opportunity to troubleshoot something like this.

What I found out, after the fact, truly upset me. It turns out that Katie was furiously texting my family members while she stood with a giant scowl on her face at the entrance of the property. Additionally, she mentioned to my bar vendor she “knew nothing about the In-N-Out truck coming” and was frantically shuffling around, repeating to people who were simply trying to enjoy the evening that she “HAD NO IDEA”. The truth is, it was required to get a COI and signed contract from each vendor prior to the wedding, which of course we provided. I had even made a map showing them where to park. Additionally, there was a walkthrough a few weeks before with Katie to discuss this very issue. And yet she “had no idea.”

Kim Sing also took out the red sunken living room and replaced it with clearance furniture from CB2 and acted like it was the same thing. They did this a few months before the wedding and told us they wouldn’t be comping us for anything. In my mind, that was area I didn’t have to touch or decorate but now, just months before the wedding I was trying to figure out how to get the same look without spending an extra $5,000 on furniture rentals. It was a nearly impossible feat that the venue wasn’t in the least bit apologetic about (during our negotiations, the sunken living room was still splashed across their website and social media channels).

We were also told at our first walkthrough that we were required to have a security guard. On our second walkthrough Katie told us that, “Oh no, you aren’t required to have one, but I can suggest someone.” The security guard they suggested was $250 for the night. He stood there doing absolutely nothing and was IN FRONT OF MY FATHER in line for food. We kicked several people out who had just wandered into venue, plus a bunch of random people who got in line to get free food.

As if the above wasn’t enough money for them (and, really, it should have been), they took $50 from our deposit for “ruining a pillow.” (Keep in mind when we left the venue, it was spotless. Their cleaning team even commented on how nice it looked.) A photo that Katie took of this “ruined pillow” was sent to us 2 WEEKS AFTER our event. 2 weeks of OTHER events had passed and she never did a walkthrough with us. When I asked them to prove this was from our event, they never wrote back.

It is honestly the most unprofessional venue I have ever worked with and Katie is someone who has no business overseeing such an important life event. I am so embarrassed that my own family members were put through this on what was supposed to be an amazing night. I wish I had video footage of Katie’s nasty scowl during the entire night, but I will have to settle for a video my best friend took of Katie slamming the door in my friend’s face. What a great $20,000 memory.