Kinsley James Couture Bridal Reviews
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Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
54 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
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Alexandra S. Sent on 01/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This review is for the LA Bridal Salon - GIGI IS THE BEST!!
This review is for the store in LA (NOT Walnut Creek). Let me start off by saying if you are looking for a COUTURE bridal salon, you've come to the right place. Yes, the dresses are not cheap/extremely affordable, but that is what you should expect when coming to a couture salon. I loved my whole experience here - from the selection process to the staff. Although everyone I interacted with was so lovely, I have to give special attention to Gigi. If you are going as a new customer, book with Gigi!!! She is one of the kindest, most honest, down to earth ladies I've ever met. She seriously made the whole experience PERFECT. I was all over the place with my taste and choices, and she really helped me narrow down what was important for me to have in my wedding dress. Also, a special shoutout to Lara, who did my alterations. She created a wedding wrap to cover the top bodice for my ceremony (I had a strapless dress and wanted to be semi-covered for the ceremony). I cannot say enough about my positive experience here, but just understand the price points here are on the higher end before booking.This review is for the store in LA (NOT Walnut Creek). Let me start off by saying if you are looking for a COUTURE bridal salon, you've come to the right place. Yes, the dresses are not cheap/extremely affordable, but that is what you should expect when coming to a couture salon. I loved my whole experience here - from the selection process to the staff. Although everyone I interacted with was so lovely, I have to give special attention to Gigi. If you are going as a new customer, book with Gigi!!! She is one of the kindest, most honest, down to earth ladies I've ever met. She seriously made the whole experience PERFECT. I was all over the place with my taste and choices, and she really helped me narrow down what was important for me to have in my wedding dress. Also, a special shoutout to Lara, who did my alterations. She created a wedding wrap to cover the top bodice for my ceremony (I had a strapless dress and wanted to be semi-covered for the ceremony). I cannot say enough about my positive experience here, but just understand the price points here are on the higher end before booking. -
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Grace Sent on 01/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I just wanted to put down a note here even though I did not end up purchasing my dress here. Nicole, my stylist, made my experience shopping for a wedding dress so fun and relaxing. She really is a pro, as is everyone in this shop. Ultimately I fell in love with a dress from a designer that Kinsley James does not carry, but if you are looking for a shop with beautiful gowns, go here. I used to be a bridal stylist myself, and I can say that it's all too common to have your experience tainted by stylists who are hurried, who don't listen to your feedback, and who don't respect your budget. Kinsley James and Nicole were fun, respectful, and helpful; she listened to everything I said about what I liked and didn't like, and was just all around pleasant to work with. I didn't feel like I was at a used car dealership - I really felt like a bride having fun! Thank you Nicole! I will definitely be sending my friends your way.I just wanted to put down a note here even though I did not end up purchasing my dress here. Nicole, my stylist, made my experience shopping for a wedding dress so fun and relaxing. She really is a pro, as is everyone in this shop. Ultimately I fell in love with a dress from a designer that Kinsley James does not carry, but if you are looking for a shop with beautiful gowns, go here. I used to be a bridal stylist myself, and I can say that it's all too common to have your experience tainted by stylists who are hurried, who don't listen to your feedback, and who don't respect your budget. Kinsley James and Nicole were fun, respectful, and helpful; she listened to everything I said about what I liked and didn't like, and was just all around pleasant to work with. I didn't feel like I was at a used car dealership - I really felt like a bride having fun! Thank you Nicole! I will definitely be sending my friends your way. -
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Crissy Sent on 09/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hands down, I had the best wedding dress shopping experience at Kinsley James in Walnut Creek compared to all bridal boutiques I had visited, even compared to ones out of state. I went to KJ multiple times, and every encounter was great. The overall atmosphere of the boutique, the attentiveness from the entire staff, and the dress & accessory collections they had to offer made a huge difference in my experience for choosing a dress. The quality of the dresses are incredible and surpass any other store I had been to. The owner, Dawn and all the KJ staff are fabulous and truly exemplify customer service. They really listen to your personal preferences and understand your budget; they are not just trying to make a sale. I worked mostly with Tiffany, and she was such a sweetheart. She helped me find the perfect dress for me, made by Rivini. I did not truly understand when everyone had told me "when you know, you know" after putting on the perfect dress until I had experienced it myself. It was actually not the dress I imagined buying, but immediately once I tried it on, I saw myself marrying the man of my dreams in it. It matched my venues and personality exactly.
I also was able to purchase my veil and belt made by Anne Barge at their accessory trunk show. I even found a last minute hair piece there the week before our wedding, and it all came together better than I imagined. I received so many compliments on my dress from all of our family and friends, and I could not have had my dreams come true without Kinsley James!Hands down, I had the best wedding dress shopping experience at Kinsley James in Walnut Creek compared to all bridal boutiques I had visited, even compared to ones out of state. I went to KJ multiple times, and every encounter was great. The overall atmosphere of the boutique, the attentiveness from the entire staff, and the dress & accessory collections they had to offer made a huge difference in my experience for choosing a dress. The quality of the dresses are incredible and surpass any other store I had been to. The owner, Dawn and all the KJ staff are fabulous and truly exemplify customer service. They really listen to your personal preferences and understand your budget; they are not just trying to make a sale. I worked mostly with Tiffany, and she was such a sweetheart. She helped me find the perfect dress for me, made by Rivini. I did not truly understand when everyone had told me "when you know, you know" after putting on the perfect dress until I had experienced it myself. It was actually not the dress I imagined buying, but immediately once I tried it on, I saw myself marrying the man of my dreams in it. It matched my venues and personality exactly.
I also was able to purchase my veil and belt made by Anne Barge at their accessory trunk show. I even found a last minute hair piece there the week before our wedding, and it all came together better than I imagined. I received so many compliments on my dress from all of our family and friends, and I could not have had my dreams come true without Kinsley James! -
Quality of service
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Brittney Sent on 12/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful boutique. Every staff member I met was friendly and responsive. And I never felt pressured to make a purchase or go over my budget. It's a great spot to visit when dress shopping in the Bay Area.Beautiful boutique. Every staff member I met was friendly and responsive. And I never felt pressured to make a purchase or go over my budget. It's a great spot to visit when dress shopping in the Bay Area. -
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Avra Sent on 01/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
had the most perfect day at Kinsley James. The ladies were SO helpful (Alexia was my gal) and so patient with me (I'm incredibly into fashion so this was the number one important choice and I probably sent them 70 emails). She helped me try on all TEN of the dresses on my pinterest list and was so helpful in helping me narrow it down, and didn't AT ALL try to upsell me on dresses closer to the high end of my budget (I actually came in under). The store is also super well put together and made for a super pleasurable experience.
I went for a trunk show as well and it really I think says something about this shop that they are one of the first in the US to carry Galia Lahav which is my favorite designer. The rep they had there was also amazing and super knowledgeable on the brand and made me feel so beautiful. I got the perfect dress I was beyond impressed/pleased with the whole experience. One of the best days of my life!
I will update with more information as the dress arrives and process goes on, but I can't even imagine it getting any better! I'll have to save my "say yes to the dress" moment photo til after the wedding day, but it was such a special moment thanks in NO small part to the ladies at Kinsley James :)had the most perfect day at Kinsley James. The ladies were SO helpful (Alexia was my gal) and so patient with me (I'm incredibly into fashion so this was the number one important choice and I probably sent them 70 emails). She helped me try on all TEN of the dresses on my pinterest list and was so helpful in helping me narrow it down, and didn't AT ALL try to upsell me on dresses closer to the high end of my budget (I actually came in under). The store is also super well put together and made for a super pleasurable experience.
I went for a trunk show as well and it really I think says something about this shop that they are one of the first in the US to carry Galia Lahav which is my favorite designer. The rep they had there was also amazing and super knowledgeable on the brand and made me feel so beautiful. I got the perfect dress I was beyond impressed/pleased with the whole experience. One of the best days of my life!
I will update with more information as the dress arrives and process goes on, but I can't even imagine it getting any better! I'll have to save my "say yes to the dress" moment photo til after the wedding day, but it was such a special moment thanks in NO small part to the ladies at Kinsley James :) -
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Christina Sent on 06/21/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wanted to buy a Galia Lahav dress for my wedding and Kinsley James was the only place in northern CA that carried this particular designer. We made an appointment to try on dresses and we arrived to the salon, I was so impressed by the dress selection and the service! I found a dress that i really liked, but the price was insane, so I decided to keep looking. About a month or so later I got an email saying that Kinsley James was having a sample sale - my aunt offered to get there at 0500 to wait in line (she got there and was #3 in line) - after a few hours the line was wrapped around the building. I was welcomed back into the store when they opened and the same girl who assisted me for my first appointment remembered me and was helping us out. I found an amazing dress that another bride had worn and was putting up for sale - It was Galia and it was perfect! I bought the dress and was given referrals on where to have alterations and cleaning - both vendors (Jila for the alterations and elegance preserved) were the best. When everything was done, it looked like a completely new dress! At the wedding all of the guests commented on how beautiful my dress was and one girl even wanted to buy it! If you want a dress that no one has ever seen before, come here, it's the best dress salon in northern California.I wanted to buy a Galia Lahav dress for my wedding and Kinsley James was the only place in northern CA that carried this particular designer. We made an appointment to try on dresses and we arrived to the salon, I was so impressed by the dress selection and the service! I found a dress that i really liked, but the price was insane, so I decided to keep looking. About a month or so later I got an email saying that Kinsley James was having a sample sale - my aunt offered to get there at 0500 to wait in line (she got there and was #3 in line) - after a few hours the line was wrapped around the building. I was welcomed back into the store when they opened and the same girl who assisted me for my first appointment remembered me and was helping us out. I found an amazing dress that another bride had worn and was putting up for sale - It was Galia and it was perfect! I bought the dress and was given referrals on where to have alterations and cleaning - both vendors (Jila for the alterations and elegance preserved) were the best. When everything was done, it looked like a completely new dress! At the wedding all of the guests commented on how beautiful my dress was and one girl even wanted to buy it! If you want a dress that no one has ever seen before, come here, it's the best dress salon in northern California. -
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Kate Sent on 03/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I just bought my wedding dress at Kinsley James and had the most amazing experience. In my dress search, I was looking for something very specific—I wanted something clean and modern and not frilly or lacy, which unfortunately is extremely difficult to find. By the time I walked into Kinsley James, I had already tried on about 50 dresses or so, and was feeling very frustrated by the entire experience. My mom and I were actually in Walnut Creek to visit another bridal salon and we didn’t even have an appointment at Kinsley James, but the staff was able to fit us in due to some last minute cancellations (we got really lucky, apparently they usually have a waiting list!). When I walked in, Amanda and Amber immediately made me feel comfortable. They took the time to ask me about the style I wanted for the dress and my vision for the wedding, and helped me pull dresses that would fit. With each dress, they made sure to ask me how I felt about it, trying to understand my style and what I liked or didn’t like about each dress. Overall, they had better and more interesting dresses than I’d seen anywhere else by a long shot (including the Rivini dress I ended up buying). After trying on several, I narrowed it down to two that I was really torn between. At no point did they pressure me to make a decision (they were EXTREMELY patient as I kept trying on the two dresses and comparing them side by side), and they even encouraged me to take time to think about it. They recommended a great lunch spot, and after lunch we came back and picked a dress! It aligned perfectly with my vision and the staff made sure that they did everything they could to help me get there. I really can’t recommend Kinsley James enough!I just bought my wedding dress at Kinsley James and had the most amazing experience. In my dress search, I was looking for something very specific—I wanted something clean and modern and not frilly or lacy, which unfortunately is extremely difficult to find. By the time I walked into Kinsley James, I had already tried on about 50 dresses or so, and was feeling very frustrated by the entire experience. My mom and I were actually in Walnut Creek to visit another bridal salon and we didn’t even have an appointment at Kinsley James, but the staff was able to fit us in due to some last minute cancellations (we got really lucky, apparently they usually have a waiting list!). When I walked in, Amanda and Amber immediately made me feel comfortable. They took the time to ask me about the style I wanted for the dress and my vision for the wedding, and helped me pull dresses that would fit. With each dress, they made sure to ask me how I felt about it, trying to understand my style and what I liked or didn’t like about each dress. Overall, they had better and more interesting dresses than I’d seen anywhere else by a long shot (including the Rivini dress I ended up buying). After trying on several, I narrowed it down to two that I was really torn between. At no point did they pressure me to make a decision (they were EXTREMELY patient as I kept trying on the two dresses and comparing them side by side), and they even encouraged me to take time to think about it. They recommended a great lunch spot, and after lunch we came back and picked a dress! It aligned perfectly with my vision and the staff made sure that they did everything they could to help me get there. I really can’t recommend Kinsley James enough! -
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Kendal Sent on 11/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James was the first place I went to look for dresses early on in the wedding planning process. I ended up going to other places to see what other dresses were out there, but ultimately returned to Kinsley James because they had a dresses that just did not compare to others. Throughout the process of choosing a dress, Kinsley James always kept in touch and communicated with me. The Modern Trousseau dress I ended up buying was way out of my budget, but Kinsley James worked out a payment plan that was comfortable for me. The ladies who work here are also so kind and helpful! I probably emailed them over 20 times about my dress and payments and they always got back promptly. I would highly recommend checking out dresses at Kinsley James!Kinsley James was the first place I went to look for dresses early on in the wedding planning process. I ended up going to other places to see what other dresses were out there, but ultimately returned to Kinsley James because they had a dresses that just did not compare to others. Throughout the process of choosing a dress, Kinsley James always kept in touch and communicated with me. The Modern Trousseau dress I ended up buying was way out of my budget, but Kinsley James worked out a payment plan that was comfortable for me. The ladies who work here are also so kind and helpful! I probably emailed them over 20 times about my dress and payments and they always got back promptly. I would highly recommend checking out dresses at Kinsley James! -
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User1855638 Sent on 10/09/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The women of Kinsley James are simply amazing - top notch service and knowledge meets your best friend. Not only is their boutique gorgeous and inviting but the gowns are all so beautiful. If you live in the Bay Area you must stop at KJ for a fitting and a day of fun.The women of Kinsley James are simply amazing - top notch service and knowledge meets your best friend. Not only is their boutique gorgeous and inviting but the gowns are all so beautiful. If you live in the Bay Area you must stop at KJ for a fitting and a day of fun. -
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Gretchen Sent on 01/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James has by far, the best gowns in Northern CA. After visiting all the bridal salons in San Francisco (where I live) , I stumbled upon Kinsley James and couldn't have found a better place.
Not only did they accommodate by shipping a dress in (they were the only bridal boutique to carry Rivini), but I found multiple options. The quality of their gowns/designers they carry are top notch. The staff is friendly, they are responsive and the boutique itself is beautiful. Lastly, their on site seamstress, Despina, is fantastic! She was so kind and did an exceptional job. Thank you to all of you for providing such a wonderful experience.Kinsley James has by far, the best gowns in Northern CA. After visiting all the bridal salons in San Francisco (where I live) , I stumbled upon Kinsley James and couldn't have found a better place.
Not only did they accommodate by shipping a dress in (they were the only bridal boutique to carry Rivini), but I found multiple options. The quality of their gowns/designers they carry are top notch. The staff is friendly, they are responsive and the boutique itself is beautiful. Lastly, their on site seamstress, Despina, is fantastic! She was so kind and did an exceptional job. Thank you to all of you for providing such a wonderful experience. -
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Alexa Sent on 01/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't have imagined a more perfect dress for me! Thank you for making me feel comfortable and for being so helpful in my search. Beautiful selection of dresses and jewelry.I couldn't have imagined a more perfect dress for me! Thank you for making me feel comfortable and for being so helpful in my search. Beautiful selection of dresses and jewelry. -
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Julie Sent on 11/25/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James was the second shop I went to look for my dress, and I knew it would be the last. The quality of gowns, the service of the team, and their attention to detail was impeccable. I walked away with the most gorgeous gown and felt so special in there.
Then when I went to pick my dress up they had a fantastic woman there to alter (which I hardly needed because their team measured so great!) and it was so easy and seamless. I would highly recommend Kinsley James to all brides!Kinsley James was the second shop I went to look for my dress, and I knew it would be the last. The quality of gowns, the service of the team, and their attention to detail was impeccable. I walked away with the most gorgeous gown and felt so special in there.
Then when I went to pick my dress up they had a fantastic woman there to alter (which I hardly needed because their team measured so great!) and it was so easy and seamless. I would highly recommend Kinsley James to all brides! -
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Stacey Sent on 12/05/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Katie and all of the girls at Kinsley James really made my experience of finding my wedding dress. They were so helpful and friendly. They also made sure my group was having fun and enjoying the special day as well. No one was pushy and I didn't feel pressure from them that I was taking too long to decide on my dress and was never rushed due to another appointment. I highly recommend Kinsley James! Beautiful dresses and wonderful staff.Katie and all of the girls at Kinsley James really made my experience of finding my wedding dress. They were so helpful and friendly. They also made sure my group was having fun and enjoying the special day as well. No one was pushy and I didn't feel pressure from them that I was taking too long to decide on my dress and was never rushed due to another appointment. I highly recommend Kinsley James! Beautiful dresses and wonderful staff. -
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Katy Sent on 11/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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They did a great job helping me find the perfect dress!!!!
It also came a couple months earlier than expected, which is great because I was getting antsy. Katie was great at helping me all the way through my journey to find the right dress.They did a great job helping me find the perfect dress!!!!
It also came a couple months earlier than expected, which is great because I was getting antsy. Katie was great at helping me all the way through my journey to find the right dress. -
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Aizza K. Sent on 10/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at KJ were amazing! There were no added pressure when I first entered KJ. Katie help me find the perfect dress by Lian Carlo. She was fun and very easy to work with, making me feel 100% comfortable, at the store and via emails. I also found my veil, garter, earrings and head piece at KJ. All the girls were accommodating with finding all the right pieces to complete my beautiful gown. I highly recommend KJ Bridal not only because of their beautiful gowns and accessories, but also because of their great staff and awesome team work!!The staff at KJ were amazing! There were no added pressure when I first entered KJ. Katie help me find the perfect dress by Lian Carlo. She was fun and very easy to work with, making me feel 100% comfortable, at the store and via emails. I also found my veil, garter, earrings and head piece at KJ. All the girls were accommodating with finding all the right pieces to complete my beautiful gown. I highly recommend KJ Bridal not only because of their beautiful gowns and accessories, but also because of their great staff and awesome team work!! -
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Stephanie Sent on 02/28/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I had the most magical experience picking out my dress at Kinsley James Bridal. All of the ladies are fabulous and the dress I picked out is the most beautiful dress I've ever had the pleasure of wearing!
I fell in love with Tara LaTour's fabulous colors and fabrics and was thrilled to find that Kinsley James carried her dresses. I made an appointment, and Dawn was so helpful, and the dresses I tried on were beautiful, but I didn't find the one that day. Dawn told me Tara would be there for a trunk show in a few months so I decided to come back then, in the meantime I kept looking.
I almost purchased a dress elsewhere, but waited because I wanted to see Tara LaTour's dresses at the trunk show. When I went to the trunk show, I saw the most beautiful dress I had ever seen and when I tried it on, I knew it was the one! Tara was amazing and personally took my measurements. Her dresses are incredible and I love her unique style! The dress was everything I could have dreamed of and more!
I can't recommend Kinsley James enough, I had nothing but a fantastic experience every time I came in, and I came in a lot! I bought a lovely custom veil and jewelry by Renee Pawele there as well. Thank you so much to the Kinsley James crew, they have a beautiful shop with gorgeous dresses and fabulous customer service...you won't be disappointed!
I had the most magical experience picking out my dress at Kinsley James Bridal. All of the ladies are fabulous and the dress I picked out is the most beautiful dress I've ever had the pleasure of wearing!
I fell in love with Tara LaTour's fabulous colors and fabrics and was thrilled to find that Kinsley James carried her dresses. I made an appointment, and Dawn was so helpful, and the dresses I tried on were beautiful, but I didn't find the one that day. Dawn told me Tara would be there for a trunk show in a few months so I decided to come back then, in the meantime I kept looking.
I almost purchased a dress elsewhere, but waited because I wanted to see Tara LaTour's dresses at the trunk show. When I went to the trunk show, I saw the most beautiful dress I had ever seen and when I tried it on, I knew it was the one! Tara was amazing and personally took my measurements. Her dresses are incredible and I love her unique style! The dress was everything I could have dreamed of and more!
I can't recommend Kinsley James enough, I had nothing but a fantastic experience every time I came in, and I came in a lot! I bought a lovely custom veil and jewelry by Renee Pawele there as well. Thank you so much to the Kinsley James crew, they have a beautiful shop with gorgeous dresses and fabulous customer service...you won't be disappointed!
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User2498006 Sent on 01/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
KJ has a stunning collection of upscale gowns. All of their gowns have wonderful unique details that I didn't find elsewhere. They know the designers that they work with and hand select the dresses to curate their shop's selection - it's actually a beautiful display that is really pretty to look at! The shop is a real treat! The service was top notch! They also work with outstanding tailors. I had complete trust that my dress was going to turn out great! If you have an eye for style, appreciate quality fabrics, unique details and are willing to pay for it, then I suggest scheduling an appointment!KJ has a stunning collection of upscale gowns. All of their gowns have wonderful unique details that I didn't find elsewhere. They know the designers that they work with and hand select the dresses to curate their shop's selection - it's actually a beautiful display that is really pretty to look at! The shop is a real treat! The service was top notch! They also work with outstanding tailors. I had complete trust that my dress was going to turn out great! If you have an eye for style, appreciate quality fabrics, unique details and are willing to pay for it, then I suggest scheduling an appointment! -
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Chelsea Sent on 01/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I bought my gown at the sample sale and couldn't be happier! It was an amazing deal and Katie was such a lovely consultant. I'll be going back for my accessories!I bought my gown at the sample sale and couldn't be happier! It was an amazing deal and Katie was such a lovely consultant. I'll be going back for my accessories! -
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Lauren Sent on 10/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James is simply amazing! KJ was my first stop when I started my dress shopping and I could not have had a better experience! I went shopping with my mom and 2 sisters and we felt like celebrities throughout the whole process. We received exceptional service from Alexia and the rest of the KJ team. Alexia actually picked my dress! I was a little unsure about trying it on but followed her lead and fell in love as soon as we put it on. We went to another salon after my appointment because I was nervous that I hadn't tried on enough dresses. We didn't receive half the service at this other salon, so we immediately went back to KJ to meet with Alexia, put my dress back on and the decision was made! The KJ team brought our champagne to toast this special moment.
Alexia provided updates on my dress during the ordering process and always made sure to say hello every time I came in for alterations. I so appreciate the constant updates and excellent customer service I received.
Not only is the service unbeatable at KJ, they have the most beautiful gowns to choose from!
I could not be happier with my dress and I am so glad that I found it at Kinsley James.Kinsley James is simply amazing! KJ was my first stop when I started my dress shopping and I could not have had a better experience! I went shopping with my mom and 2 sisters and we felt like celebrities throughout the whole process. We received exceptional service from Alexia and the rest of the KJ team. Alexia actually picked my dress! I was a little unsure about trying it on but followed her lead and fell in love as soon as we put it on. We went to another salon after my appointment because I was nervous that I hadn't tried on enough dresses. We didn't receive half the service at this other salon, so we immediately went back to KJ to meet with Alexia, put my dress back on and the decision was made! The KJ team brought our champagne to toast this special moment.
Alexia provided updates on my dress during the ordering process and always made sure to say hello every time I came in for alterations. I so appreciate the constant updates and excellent customer service I received.
Not only is the service unbeatable at KJ, they have the most beautiful gowns to choose from!
I could not be happier with my dress and I am so glad that I found it at Kinsley James. -
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Kaelen Sent on 10/07/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I have lived in Walnut Creek for about 3 years now and would frequently drive by this beautiful bridal shop on my way home from work. When I got engaged last October (2014), I definitely had this on my list of places to try on dresses and ended up buying my beautiful gown during a Ravini trunk show weekend. Katie and her team are so incredibly helpful! Katie is not only fun and hilarious, but she was so personable and made me feel so comfortable. Each KJ girl that I met through the entirety of my dress are so educated on the designers and their inventory, not to mention they make you feel so comfortable in the salon. I don't think words can evoke how memorable this experience was for such an important time in my (& husbands) life. From their customer service, to the attention of detail and fashionable recommendations, my experience was seamless. These girls know what their doing and how to make it enjoyable for each bride! My bridesmaids, mom, mother-in-law, and of course myself, had a blast and it was a truly (positive) memorable experience within this craziness of wedding planning. I can't say thank you enough!!I have lived in Walnut Creek for about 3 years now and would frequently drive by this beautiful bridal shop on my way home from work. When I got engaged last October (2014), I definitely had this on my list of places to try on dresses and ended up buying my beautiful gown during a Ravini trunk show weekend. Katie and her team are so incredibly helpful! Katie is not only fun and hilarious, but she was so personable and made me feel so comfortable. Each KJ girl that I met through the entirety of my dress are so educated on the designers and their inventory, not to mention they make you feel so comfortable in the salon. I don't think words can evoke how memorable this experience was for such an important time in my (& husbands) life. From their customer service, to the attention of detail and fashionable recommendations, my experience was seamless. These girls know what their doing and how to make it enjoyable for each bride! My bridesmaids, mom, mother-in-law, and of course myself, had a blast and it was a truly (positive) memorable experience within this craziness of wedding planning. I can't say thank you enough!! -
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Carmen Sent on 08/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amber and her team are absolutely AMAZING!
When I was starting my dress process, they were (and I think still continue to be) the only vendor in the Bay Area that carries Galia Lahav, and I'm obsessed with Galia's unique dresses that marry sexiness and classiness. They had a trunk show for the newest collection, and I went in with my mom and my girlfriends wanting to try on a few of her styles.
What I didn't know was that trunk shows samples really meant "runway sample size" and I'm a 12, so there was no way to shimmy those samples on. I tried on a range of other styles and brands, but just wasn't getting the "this is the dress" feeling. Amber had the idea to pull the Galia Lahav styles that I originally wanted to try, and pull everyone into the dressing room so that we could hold the dress up against my body to visualize the Dolce dress on me. I immediately got the "this is the dress, I feel like a bride!" feeling. I took some concepts from other Galia Lahav styles that I loved and customized the dress with my mom and Amber.
Amber listened to what I wanted from the beginning, and was very focused on making sure I had the best chance to get what I wanted and wasn't pushy at all. Had it not been for her, I may not have ended up with my Galia Lahav. She and her team are customer-centric.
My mom passed away shortly after we ordered the dress, so she wasn't able to see me in the wedding dress that she helped to customize, but I will never forget the experience we had together at Kinsley James.
I'm getting my dress preserved (vendor recommended by KJ as well!) so that I can keep it as a family heirloom. I highly recommend Kinsley James for any future brides!Amber and her team are absolutely AMAZING!
When I was starting my dress process, they were (and I think still continue to be) the only vendor in the Bay Area that carries Galia Lahav, and I'm obsessed with Galia's unique dresses that marry sexiness and classiness. They had a trunk show for the newest collection, and I went in with my mom and my girlfriends wanting to try on a few of her styles.
What I didn't know was that trunk shows samples really meant "runway sample size" and I'm a 12, so there was no way to shimmy those samples on. I tried on a range of other styles and brands, but just wasn't getting the "this is the dress" feeling. Amber had the idea to pull the Galia Lahav styles that I originally wanted to try, and pull everyone into the dressing room so that we could hold the dress up against my body to visualize the Dolce dress on me. I immediately got the "this is the dress, I feel like a bride!" feeling. I took some concepts from other Galia Lahav styles that I loved and customized the dress with my mom and Amber.
Amber listened to what I wanted from the beginning, and was very focused on making sure I had the best chance to get what I wanted and wasn't pushy at all. Had it not been for her, I may not have ended up with my Galia Lahav. She and her team are customer-centric.
My mom passed away shortly after we ordered the dress, so she wasn't able to see me in the wedding dress that she helped to customize, but I will never forget the experience we had together at Kinsley James.
I'm getting my dress preserved (vendor recommended by KJ as well!) so that I can keep it as a family heirloom. I highly recommend Kinsley James for any future brides! -
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Jennifer Sent on 10/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James made my wedding dress shopping experience more perfect than I could have ever imagined! When I got engaged in 2014, several perople recommended I check out the shop. When I first walked in to KJ, I was speechless! It is designed and decorated beautifully, and you seriously feel like royalty while shopping! Katie Cramer was my stylist and she was so much fun to work with. She was very personable, knowledgeable, and respectful of my budget. She made my girls and I feel so welcome. Within a few short minutes of looking and talking to Katie about my vision, she found me my absolute dream dress. When I walked out to show my mom and friends "the dress", the reaction and moment was as perfect as I have always imagined it to be!
I always heard that finding your wedding dress was a stressful event. The supposedly "stressful" process of finding a dress was non-existent with KJ. The atmosphere was calm, and I never felt pressure to rush or make any big decision.
We were just married in July and my dress was absolute perfection. It photographed beautifully. I will definitely be taking my newly engaged friends here! I would recommend KJ a million times over to any bride!Kinsley James made my wedding dress shopping experience more perfect than I could have ever imagined! When I got engaged in 2014, several perople recommended I check out the shop. When I first walked in to KJ, I was speechless! It is designed and decorated beautifully, and you seriously feel like royalty while shopping! Katie Cramer was my stylist and she was so much fun to work with. She was very personable, knowledgeable, and respectful of my budget. She made my girls and I feel so welcome. Within a few short minutes of looking and talking to Katie about my vision, she found me my absolute dream dress. When I walked out to show my mom and friends "the dress", the reaction and moment was as perfect as I have always imagined it to be!
I always heard that finding your wedding dress was a stressful event. The supposedly "stressful" process of finding a dress was non-existent with KJ. The atmosphere was calm, and I never felt pressure to rush or make any big decision.
We were just married in July and my dress was absolute perfection. It photographed beautifully. I will definitely be taking my newly engaged friends here! I would recommend KJ a million times over to any bride! -
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Meredith Sent on 02/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James Couture Bridal provided the best experience when shopping for my wedding dress. It was a such a fun day and they helped me find the dress of my dreams! I highly recommend going to Kinsley James for your wedding dress.Kinsley James Couture Bridal provided the best experience when shopping for my wedding dress. It was a such a fun day and they helped me find the dress of my dreams! I highly recommend going to Kinsley James for your wedding dress. -
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Christy Sent on 09/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When I started looking for dresses in Oct 2014, I was overwhelmed. A co-worker suggested Kinsley James. So we decided to go there first for the 'bridal experience' and then to a more established store next.
From the moment my mom, sisters and I came to KJ, we were treated like VIPs. Maria asked about dresses and we were offered champagne, etc. The store is beautiful with a long runway, large dressing rooms and many accessories to try on with your dress. On that first day, there were two dresses I loved but just was not sure so wanted to think about it.
At our next appt, dresses were crammed together in plastic bags and the whole experience felt more like a cattle call than dress shopping. We left feeling a exhausted from the rapid fire try on session.
The next week, Maria sent me a picture of a dress from a new designer, Sareh Nouri. When I looked at the picture, I knew it was it. I came in on Friday to try it on to be sure before dragging the family back up. The rep from the company was there too and very helpful. All it took was putting it on in the dressing room to know it was definitely it. My mom and sisters came back on Sunday and we greatly enjoyed the KJ experience one more time!
When the dress arrived, we returned to try it on. I loved that they made a big deal about this day too - even though the dress was already purchased - this made it even more special. I ended up getting a beautiful pair of earrings, my veil and belt from KJ. Even the seamstress was top notch! I could not have asked for a better bridal experience and even though I worked mostly with Maria (absolutely amazing!) all the staff were very helpful and knowledgable. Kinsley James has incredible customer service.
Next month, my mom, sisters and I return to do it all again for my younger sister! I'm excited to relive the KJ experience with my sister and feel pretty confident that she'll find her perfect dress at Kinsley James!When I started looking for dresses in Oct 2014, I was overwhelmed. A co-worker suggested Kinsley James. So we decided to go there first for the 'bridal experience' and then to a more established store next.
From the moment my mom, sisters and I came to KJ, we were treated like VIPs. Maria asked about dresses and we were offered champagne, etc. The store is beautiful with a long runway, large dressing rooms and many accessories to try on with your dress. On that first day, there were two dresses I loved but just was not sure so wanted to think about it.
At our next appt, dresses were crammed together in plastic bags and the whole experience felt more like a cattle call than dress shopping. We left feeling a exhausted from the rapid fire try on session.
The next week, Maria sent me a picture of a dress from a new designer, Sareh Nouri. When I looked at the picture, I knew it was it. I came in on Friday to try it on to be sure before dragging the family back up. The rep from the company was there too and very helpful. All it took was putting it on in the dressing room to know it was definitely it. My mom and sisters came back on Sunday and we greatly enjoyed the KJ experience one more time!
When the dress arrived, we returned to try it on. I loved that they made a big deal about this day too - even though the dress was already purchased - this made it even more special. I ended up getting a beautiful pair of earrings, my veil and belt from KJ. Even the seamstress was top notch! I could not have asked for a better bridal experience and even though I worked mostly with Maria (absolutely amazing!) all the staff were very helpful and knowledgable. Kinsley James has incredible customer service.
Next month, my mom, sisters and I return to do it all again for my younger sister! I'm excited to relive the KJ experience with my sister and feel pretty confident that she'll find her perfect dress at Kinsley James! -
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Julianne Sent on 05/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kinsley James (KJ) is the best place to find your dream dress. Although their prices range from $2,500 - $10k their dress style, fabric, and over all feel make every penny worth the picture perfect dress. The second I walked into the store I spotted my dress and couldn't walk out the door. After coming back 3 separate times to try it on again I just had to get it and the KJ team was helpful every step of the way! I absolutely love love lovedddd my dress on my wedding day. SO comfy, elegant, beautiful and I feel the dress was made just for me! I would recommend anyone to try Kinsley James no matter what if your dress shopping, chances are you'll find the dress you want here!Kinsley James (KJ) is the best place to find your dream dress. Although their prices range from $2,500 - $10k their dress style, fabric, and over all feel make every penny worth the picture perfect dress. The second I walked into the store I spotted my dress and couldn't walk out the door. After coming back 3 separate times to try it on again I just had to get it and the KJ team was helpful every step of the way! I absolutely love love lovedddd my dress on my wedding day. SO comfy, elegant, beautiful and I feel the dress was made just for me! I would recommend anyone to try Kinsley James no matter what if your dress shopping, chances are you'll find the dress you want here! -
Quality of service