Klienfelds Reviews
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7 out of 5 rating
27 Reviews
94% recommend it
-
![Rachel]()
Rachel Sent on 01/25/2020Perfection
I would go back to Kleinfeld’s over and over again. My dress is an absolute DREAM and I get to finally wear it in less than a month. You must make an appointment. I arrived on a Saturday morning right when they opened and the place was packed. However, they run a tight, well-managed store therefore I signed in and was called back by Michelle, my sales consultant within about 10 minutes.
I described my dream dress and then showed her some of my favorites from my phone (i.e. Pinterest) and she let me show her dresses in their showroom that I loved. When I told her my budget I basically summed it up and said, “Whatever you can get me that has the most sparkle, bling and beading for this amount.. that’s what I want.” Omg did she deliver. My dress is a BEAUTIFUL blush color that is beaded from top to bottom. Surprisingly it was the first one I tried on. Michelle encouraged me to go to another appointment later that day before making my final decision, which I thought was great of her, but I already knew it was my dress.
We came back after the other appointment at Wedding Atelier (great place with wonderful customer service, too) to purchase my dress. Smooth checkout process. The only thing I would say is that alterations are INSANELY overpriced. They quoted me at $900 and then I had to sign off saying that is what they would start at.
I opted to have my MOH pick my dress up and get my alterations done at home (7 hour drive away) rather than have them done at Kleinfeld’s. My alterations only cost $100 at home and the lady did an excellent job.
Back to Kleinfeld’s though... I highly recommend the shopping experience. You’ll be treated like a queen and they have dresses you won’t find anywhere else. Their customer service is second to none and they are absolutely incredible at finding your dream dress. -
User2377410 Sent on 10/20/2015My experience at Klienfelds could not have been more positive. My appointment was at 1:30pm on a Saturday. When I arrived, the lobby was PACKED with people. My heart sank, I was sure I would be stuck waiting forever. This was not the case at all. My bridal consultant, Antonella, came out to greet me and my party within ten minutes of check-in. We were brought right to a private room. Antonella was extremely professional and helpful. She asked a few questions about my wedding and budget, looked at my "top five" dresses, and went to get a few dresses for me to try on. She came back with four dresses; two of my choices, and two similar dresses. I ultimately tried on about ten dresses, and chose the second one. Once I made a decision, the "headpiece" consultant came in and helped me select a veil that was absolutely perfect! I never once felt any pressure.
Some advice for your appointment.... Bring a strapless bra and whatever spanx you plan to wear under your dress. Also, don't bring too many people, 2-4 is more than enough. This is a big decision, and if you have an entourage of 6-10 people with you, it will hinder your ability to decide. It will also slow you down so that you can't try on enough dresses. I saw a few people in this situation. By the time everyone had their say, the girls were just in each dress for too long. I understand the fun of trying on beautiful dresses with all your friends, but its not a good way to actually find a dress. You wouldn't take a dozen people with you to buy a house or a car, don't take them to buy your dress either. -
User2486868 Sent on 12/30/2015I got my dress at the klienfelds sample sale. If you are going to the sample sale and they have the option to purchase a ticket for early entry DO IT. I had a full hour appointment in a room with a personal consultant. I brought pictures of dresses I liked but for the first two or three rounds of dress shopping they let me peruse the racks with my sister and mother. It was really organized as the racks went in price order on this day. They really really really listened to what I wanted and helped me narrow down the choices. My consultant was so incredibly friendly that I didn't feel like she was in sales or like she was faking it (which I felt at some places I went to). Since I was having a hard time picking between two dresses that I loved, they let me go a little over my hour (and they let me in when I arrived 15 minutes early so my 1 hr became 1.5 hrs). I didn't save as much as I hoped but I did get about $2000 off the original price of my dress. The dress was in perfect condition and really didn't even need to be cleaned. I am so thankful as I planned the whole wedding in less than 5 months and didn't think I would find a dress so easily without having to rush order and pay up the wazoo. My only complaint would be that I was told that I could alter the top do be more of a sweet heart than it is (so I would have a combo of the two dresses I liked). When i brought it to be altered they said they could do it but for a whopping $800 more than the rest of the alterations because of all the boning and other factors that made the top already complicated. Still, I am very very happy and wouldn't trade this dress for another! -
User1293709 Sent on 08/19/2013My dress was a dream come true. Everyone at the store listened to every detail and picked the perfect dress for me. Also the fitting process was so much fun. My dress was so comfortable. -
User848983 Sent on 07/02/2012Words cannot describe the experience at Klienfelds!!!!
-
![Ally]()
Ally Sent on 12/13/2011it's Klienfelds...I said Yes to the Dress!! What more can I say!!
This was the experience of a lifetime!! EPIC!! I took my mom, grandmother and sister with me to find my dress. I showed pictures of my dream Maggie Sottero dress, and not only did they have a dress in plus sizes for me to try on, they were more than accommodating with swatch samples and a list of alterations locations!!
Every girl should be lucky enough to get her dress from here!! I wasn't on the show, but my experience felt just like an episode!! -
User980939 Sent on 10/19/2012Awesome and just like the show!! -
![Kimberly]()
Kimberly Sent on 11/23/2010Fellow Brides,
If you want variety and great customer service then i suggest Kleinfelds.
I am a plus size bride size 14 and they were sooo helpful. I brought pictures and yet my pictures did not do these dresses justice! They were beautiful. I finally settled on a Justina McCaffrey gown and I was sooo happy wirh the results. My tailor Rosalita was AMAZING!! She was soo helpful and sweet and she knew exactly what I wanted done. Sara was my salesperson and she was a sweet as can be. GO there! you wont be disapointed! good luck! -
User1122142 Sent on 03/30/2013I absolutely loved my dress, but I had an issue with my dress when it was ordered. Klienfelds had ordered the wrong shade of my dress, but was very professional and accommodating. The bridal manager at the time was a pleasure to work with.
Are you interested?
Send a message
Are you interested?
Send a message