Karen L. Sent on 12/06/2020
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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Love our photos!
I was looking for a photographer for our elopement at the Sacramento County City Hall (Clerk Recorder) and I did so about a week before the date of the ceremony. I was looking for someone for a specific period of time in the middle of the day. Hailley/La Lune was one of the photographers that I reached out to on Thumbtack. Hailley responded immediately and her response was warm and engaged, and she gave me a couple of different options for packages. She followed up the day before the ceremony to confirm time and place. She texted the morning of the ceremony to let us know when she would be arriving at the site. She arrived at the Clerk Recorder's office 20 minutes prior to the scheduled time (same time that we arrived) and walked over with us. Because of COVID, they had her wait outside until our ceremony was scheduled (which I still feel badly about because it was raining) and she was totally flexible and accommodating. We LOVE the photos that she took. She took some classic photos during the ceremony and we did some outside too; she really captured a lot of the more candid moments of us laughing with each other and the affection between us, which just warms my heart all over again when I look at the photos. Friends love the photos. She had the photos to us within 7 business days. Her website is easy to use; form of payment is easy to use. No issues, just a very happy customer and I would request her services again in the future. Thank you, Hailley!!
I was looking for a photographer for our elopement at the Sacramento County City Hall (Clerk Recorder) and I did so about a week before the date of the ceremony. I was looking for someone for a specific period of time in the middle of the day. Hailley/La Lune was one of the photographers that I reached out to on Thumbtack. Hailley responded immediately and her response was warm and engaged, and she gave me a couple of different options for packages. She followed up the day before the ceremony to confirm time and place. She texted the morning of the ceremony to let us know when she would be arriving at the site. She arrived at the Clerk Recorder's office 20 minutes prior to the scheduled time (same time that we arrived) and walked over with us. Because of COVID, they had her wait outside until our ceremony was scheduled (which I still feel badly about because it was raining) and she was totally flexible and accommodating. We LOVE the photos that she took. She took some classic photos during the ceremony and we did some outside too; she really captured a lot of the more candid moments of us laughing with each other and the affection between us, which just warms my heart all over again when I look at the photos. Friends love the photos. She had the photos to us within 7 business days. Her website is easy to use; form of payment is easy to use. No issues, just a very happy customer and I would request her services again in the future. Thank you, Hailley!!
