La Quinta Resort & Club Reviews

We had our dream wedding at La Quinta Resort & Club! From start to finish, our experience was incredibly special, and we felt truly cared for. Jasmina, the on-site wedding coordinator, was an absolute gem, ensuring every detail was perfect and every question promptly answered. Our guests raved about the entire experience—from the delicious food to the gorgeous La Casa venue, the wonderful hotel experience, and the kind staff. Additionally, we organized a pickleball tournament the day before our wedding, which was a massive hit. Kevin and the tennis pros went above and beyond to ensure the 50+ person tournament ran smoothly. I highly recommend getting married at La Quinta Resort & Club.

I just had my wedding here the past weekend and wow. I had the most magical and special day. Jasmina is a superstar and took care of us like we were family. Everyone at la Quinta went above and beyond and I did not feel stressed or worried. I had people coming up to me asking why I was so calm and it’s mostly because of Jasmina and the La Quinta team being so professional, kind, and helpful with whatever we needed. I will forever remember all of their hard work and dedication and feel so grateful to have chosen this special place for my big day. Thank you!!!

Jasmina and the team at La Quinta Resort & Club were the best. Jasmina and her team helped bring our vision to life, and our special day was even better than we imagined. We would definitely recommend La Quinta Resort & Club to anyone getting married!

My fiancé and I were looking to have a small and intimate wedding ceremony but could not find a beautiful and reasonably priced location. After almost giving up hope, I called La Quinta Resort and had the pleasure of speaking to Darin Sturgill who helped coordinate our wedding ceremony and made the entire process very easy and stress free. There was great communication from the La Quinta staff and were always available for any calls or questions. Our ceremony was perfect and had beautiful views for all the wedding photos. Definitely recommend La Quinta Resort for any and all of your wedding needs. Also great as a getaway location!

We were only having a small wedding and La Quinta gave us an incredible deal (also on a weekday). We worked with Briana and she was amazing. We were married at the waterfall which was beautiful and had a golf cart with a driver to take us around the entire resort for pictures. The day was perfect and stress free. They even roped off walkways so people wouldn’t get too near the ceremony. We loved our wedding and we cannot wait to spend our anniversaries there. Plus our pup is welcomed there too!

We chose the more secluded location of La Casa at the La Quinta Resort & Club property. It is so quaint and romantic and just like the rest of the property perfectly maintained and landscaped.

We love this spot and always enjoy our time at La Quinta Resort & Club.

Great venue and food was excellent. They had a staff change mid way through our wedding planning, this was not a very smooth transition. Would still recommend them, in the end they made up for some short comings.

La Quinta. I have never encountered a place like La Quinta that truly does not want your business and is so rude about it. Beware, they will GHOST you without any explanation or kindness. It took weeks to get anyone on the phone. That should have been the initial red flag. Then I travelled from the East Coast to schedule a site visit on a Friday morning with Sandy Maurin. They night before, they called and tried to cancel on me, even though they knew I had traveled across the country to be there. When I showed up, they kept me waiting 30 minutes, and the person who showed up was not the events coordinator, Sandy Maurin, I had made an appointment with. Nevertheless she (Gladys) was great and showed us around. She said she'd get back to us with a quote and date options. I waited a week and wrote a nice follow up email. I waited another week. Then another. I waited three weeks, sending follow ups and leaving messages all the while. No return call. No nothing. I was ready to give up but my mother, a longstanding La Quinta guest (70 years in our family visiting La Quinta) called the hotel manager and complained and they connected us right away to Sandy Maurin. It felt like an actual miracle to locate this person. We gave Sandy the benefit of the doubt, had a nice conversation, and planned a second site visit for one week later. I thought – maybe she just had a rough month, let’s give them the benefit of the doubt. Again, we asked for a proposal, for dates, etc. She said she would get them to us by the end of the day, we made sure she had our email address, that she had my number, that I had her info. She also said she would include a discount code for booking our stay for the site visit which was less than 6 days away. And then AGAIN....they ghosted us! No call, no proposal, no codes, no nothing. I called back each day of the week. Left a message, sent emails. I wrote, I don’t feel comfortable planning a cross-country trip for a site visit without the proposal or being able to reach you. I haven’t heard from them since. No apology, no contact. Be advised.

Although this is a pretty venue in Palm Springs area I am hesitant to promote this venue as we were highly disappointed by the general service and demeanor of the hotel staff. As we got closer to the wedding date, I recognized there were other events, but I felt as though my event was dismissed and took days to get responses from the event coordinator, and those responses were often curt and condescending. The other departments were equally not helpful. In making hotel reservations- from the beginning it was challenging. Guests were told repeatedly from the first week that we did not have a room block or that the rooms were sold out (both wrong) and I had to spend hours on the phone trying to reconcile this with the hotel and my guests. This became a bigger issue as I realized many guests were booking outside the room block or at other hotels because they were told no rooms were available. This became an issue as we were trying to fulfill our room commitments. Even the week before my wedding when I called the reception desk I was told I did not have a bridal suite and then later when I spoke with the room manager I was told my brother's room was not confirmed. This took nearly an hour to clarify. All this confusion in booking and planning of rooms, makes me reconsider if this venue can handle or can cater to a wedding of a larger size (I had 500 guests).

Furthermore, throughout the wedding weekend we were very disappointed by the staff. I recognize that we were not the only guests but we had at least 200 guests staying at the resort and we were treated more like a nuisance. Several guests came and told us that the golf carts attendants were rude and annoyed they had to drive to the golf course for our welcome dinner. I was also told by my event planner that the banquet manager did not know the floor plan or timelines. Also the night of the wedding no one at the front desk knew where our reception was to give directions even though it was merely 50 feet away. The servers were delayed in setting up the ballroom and the ceremony site. My event planner and her assistants ran around and to place napkins on the tables as none were ready for the ballroom reveal! We were also told by many guests that they were rude- would literally drop their dinner plates on the table, would take dishes away when guests were mid-bite without asking if they were done, ignoring guests when they were asking for refills of water, and they honestly did not seem to know what tables they were covering. The bartenders, I understand may not be allowed to pass out shots, but instead of explaining that to a guest who ordered several shots they just threw them in the trash to make it a point, which is extremely rude and not why we chose your luxury resort to host our wedding weekend.

I cannot in good conscience recommend this to other friends or members of our community as for the amount we spent at this venue we expected a much higher caliber of service. We invested a lot of time and money planning this event and making sure the we and the guests would have an unforgettable experience. Instead, I heard many negative comments about the venue and staff. It is very hurtful to hear that some guests left the resort with a sour taste about their experience at The La Quinta Resort.