Lancer Catering Reviews

Reviews

• Lyle Sent on 03/22/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Not Reliable or Responsive

  We sought the services of Lancer, given they were the exclusive catering option for the Como Conservatory, a venue we had chosen for our wedding ceremony. Despite numerous attempts to engage with them over the phone or through email regarding contract concerns, our efforts were met with silence. After Informing them of our intentions, we began to search for alternative reception arrangements.
  
  In the ensuing months, we received nearly weekly emails from them, pressing us to sign the contract. We consistently replied, expressing our disinterest, yet our requests for cessation have been continually ignored.
  
  In short, I would not trust them to make sure the fries were in the bag at McDonald's let alone trust them to cater an event.

  We sought the services of Lancer, given they were the exclusive catering option for the Como Conservatory, a venue we had chosen for our wedding ceremony. Despite numerous attempts to engage with them over the phone or through email regarding contract concerns, our efforts were met with silence. After Informing them of our intentions, we began to search for alternative reception arrangements.
  
  In the ensuing months, we received nearly weekly emails from them, pressing us to sign the contract. We consistently replied, expressing our disinterest, yet our requests for cessation have been continually ignored.
  
  In short, I would not trust them to make sure the fries were in the bag at McDonald's let alone trust them to cater an event.
• Kade Sent on 08/17/2022
  3.4 out of 5 rating

  3.4
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    3 out of 5 rating
    3.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    3 out of 5 rating
    3.0

  Good quality, some issues

  The reception space was gorgeous, the food was absolutely delicious, the banquet staff were amazing and super helpful and friendly. It’s a bit on the pricier side and sometimes there was a lack of communication between departments and with us.

  The reception space was gorgeous, the food was absolutely delicious, the banquet staff were amazing and super helpful and friendly. It’s a bit on the pricier side and sometimes there was a lack of communication between departments and with us.
• Sonja Sent on 09/22/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Great service

  Lancer catering did a great job for our wedding at Como Lakeside Pavillion. Lyndsey was easy and fun to work with. On the day of everything was like we talked about and the food and drinks were great. All the staff there was so wonderful. I would recommend them to anyone!

  Lancer catering did a great job for our wedding at Como Lakeside Pavillion. Lyndsey was easy and fun to work with. On the day of everything was like we talked about and the food and drinks were great. All the staff there was so wonderful. I would recommend them to anyone!
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• Jessi Sent on 10/10/2019
  4.6 out of 5 rating

  4.6
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    5 out of 5 rating
    5.0

  Tasty and wonderful people

  The food was a little pricy but we had to use them because the venue only uses them for catering. I do not regret it! They were quick to respond to questions and very understanding when I had problems with my card not working for payment. They were awesome with the menu changes were very professional.

  The food was a little pricy but we had to use them because the venue only uses them for catering. I do not regret it! They were quick to respond to questions and very understanding when I had problems with my card not working for payment. They were awesome with the menu changes were very professional.
• Sarah Sent on 08/08/2019
  2.8 out of 5 rating

  2.8
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    3 out of 5 rating
    3.0
  • Professionalism
    2 out of 5 rating
    2.0
  • Value
    2 out of 5 rating
    2.0
  • Flexibility
    3 out of 5 rating
    3.0

  Wrong food served

  Dealing with lancer at first we thought it would go much smoother than originally planned with mintahoe. Cheron bent over backwards to help us and kept in contact for the most part, quickly and seamlessly. She got us in on a tasting right away to try food (that was amazing!), And for the most part, straight forward billing and quotes. As we inched closer to our wedding day, though the little details started to drive me batty. A cupcake table became a frustrating focus for a week..which I honestly didn't give two flying @#$#s about and we kept being told "it's our day" but felt like we were always being pushed in a direction that would be more convenient... Read more

  Dealing with lancer at first we thought it would go much smoother than originally planned with mintahoe. Cheron bent over backwards to help us and kept in contact for the most part, quickly and seamlessly. She got us in on a tasting right away to try food (that was amazing!), And for the most part, straight forward billing and quotes. As we inched closer to our wedding day, though the little details started to drive me batty. A cupcake table became a frustrating focus for a week..which I honestly didn't give two flying @#$#s about and we kept being told "it's our day" but felt like we were always being pushed in a direction that would be more convenient for the company. Quickly our wedding day came, we set up most our linens the morning of, and went about our day. When it came time to sit down to eat, our whole head table were missing water...silverware...we had steak medallions and Tuscan (sun dried tomato sauce) chicken with these carrots we could have sworn were sweet potatoes. Steaks were great, the chicken, though dry, however, was wrong. It was a butter herb style sauce and just chopped up carrots that looked like they were frozen out of a bag, nothing like the long carrots we tried at our tasting. (This wasn't brought to my attention until after our wedding, or it would've definitely been brought up to the catering manager) When brought up to our coordinator we were told, nope it was right, must not have out enough sun-dried tomatoes in the sauce (there were NONE and the sauce was clearly a butter herb sauce, as it was slightly yellow with green chunks of whatever) and we needed pictures for proof. Our photographer didn't have photos, none of my guests felt the need to take photos of the food (most of them were so hungry they barely took a breath while eating)...so it was our word against theirs. We went back and forth for well over a week...and were left hanging. For the amount of money we spent, we were quite pissed at the response we received. We are honest people and wouldn't cheat a company, but when clearly, something wasn't right, we will call you out on it. Long story longer..I'd avoid using the company (and for that matter places that require you to use a inclusive list...it leads to carelessness, because they know they will get paid either way and know they will continue to receive business and kickbacks.. (Mintahoe is the worst for that btw!! Avoid them like the plague!!). We were stuck with a few inclusive companies to choose from and none of them were really standing out to us. If you have the choice, don't!
• Acevedo Sent on 05/20/2019
  3.8 out of 5 rating

  3.8
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    3 out of 5 rating
    3.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    4 out of 5 rating
    4.0

  Disorganized but they still delivered

  Our first coordinator never even contacted us. However, after months of not hearing from them, we finally were assigned a new coordinator. Cheron was quick to address all the things that should have already been done up to that point. She was pleasant to work with and kept us organized for the big day. Unfortunately, there were also a few hiccups, such as the chef not being able to accommodate our guests who were Celiac and not telling us until the week before. Thankfully, the food was delicious, especially the late-night pizza. That was a huge hit! The staff was professional and seamless in their execution on the day of. Overall, while there was some organizational issues from the... Read more

  Our first coordinator never even contacted us. However, after months of not hearing from them, we finally were assigned a new coordinator. Cheron was quick to address all the things that should have already been done up to that point. She was pleasant to work with and kept us organized for the big day. Unfortunately, there were also a few hiccups, such as the chef not being able to accommodate our guests who were Celiac and not telling us until the week before. Thankfully, the food was delicious, especially the late-night pizza. That was a huge hit! The staff was professional and seamless in their execution on the day of. Overall, while there was some organizational issues from the beginning, they did a great job on our wedding day and provided us with exactly what they promised in more ways than we had hoped.
• Danielle Sent on 04/03/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Good quality at a reasonable price

  Very impressed with the prompt response from the very beginning..With all considered of what we're getting that day we thought the price was reasonable.

  Very impressed with the prompt response from the very beginning..With all considered of what we're getting that day we thought the price was reasonable.
• 7404A4C6A588027455D739C03238B869C00A8D52 Sent on 02/05/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Awesome Food, Aesome Staff

  We used the location at the Phoenix Zoo for our wedding. The food was amazing. We had a tasting with them at a complimentary event at the zoo and fell in love with everything they had the offer.
  
  The day of the wedding, they had everything set up with no help needed from me. In fact, they could have gone the whole event without me noticing all of the setup and takedown they were doing. True professionals and good at their jobs!
  
  We had an amazing menu that included a bruschetta trio (awesome!), flank steak and a chicken breast, mushroom cavatapi, toasted potatoes, a veggie medley. Everything was phenomenal. So many comments from our guests about the quality of the food!

  We used the location at the Phoenix Zoo for our wedding. The food was amazing. We had a tasting with them at a complimentary event at the zoo and fell in love with everything they had the offer.
  
  The day of the wedding, they had everything set up with no help needed from me. In fact, they could have gone the whole event without me noticing all of the setup and takedown they were doing. True professionals and good at their jobs!
  
  We had an amazing menu that included a bruschetta trio (awesome!), flank steak and a chicken breast, mushroom cavatapi, toasted potatoes, a veggie medley. Everything was phenomenal. So many comments from our guests about the quality of the food!
• Sarah Sent on 09/25/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  The food was beyond wonderful. They were able to accommodate my guests with food allergies. The staff were wonderful to work with, especially Kaitlin who really went above and beyond to make our day special. I have nothing but glowingly positive things to say.

  The food was beyond wonderful. They were able to accommodate my guests with food allergies. The staff were wonderful to work with, especially Kaitlin who really went above and beyond to make our day special. I have nothing but glowingly positive things to say.

  Lancer Catering's reply:

  Thanks so much for the 5 stars! We were happy to accommodate all guest allergies as dietary restrictions and lifestyle choices are very important to us and our culinary team. Kaitlin enjoyed working with you and making sure everything ran according to plan. Thank you again for the great comments!
• Tiffany Sent on 07/21/2018
  4.9 out of 5 rating

  4.9
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5 out of 5 rating
    5.0

  Although we were disappointed that we could not serve a plated dinner it was due to location and not at all the catering fault. They made arrangements for my husband and I to be served a specialty plated dinner and let us select items from any buffet they offered to create our very own. Our guest loved there dinner's so much they went back for seconds and the caterers did not deny them. We were a bit unsatisfied with our meals as our steak was not cooked to our liking but but very very happy with the service and food our guest received. They even set up a separate kids buffet for a lower cost with child friendly foods so that the little's didn't have to wait in line.

  Although we were disappointed that we could not serve a plated dinner it was due to location and not at all the catering fault. They made arrangements for my husband and I to be served a specialty plated dinner and let us select items from any buffet they offered to create our very own. Our guest loved there dinner's so much they went back for seconds and the caterers did not deny them. We were a bit unsatisfied with our meals as our steak was not cooked to our liking but but very very happy with the service and food our guest received. They even set up a separate kids buffet for a lower cost with child friendly foods so that the little's didn't have to wait in line.
• Jenny Sent on 06/22/2018
  4.6 out of 5 rating

  4.6
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5 out of 5 rating
    5.0

  Our reception was at the Science Museum, and they work exclusively with Lancer, so we didn't really have a choice in caterers. Which is totally fine, because they were wonderful! We had the beef medallions, tuscan chicken, and stuffed shells; all were delicious, but our guests RAVED about the beef medallions! On top of that, we had a few people with special dietary needs, and they were very accommodating. It wasn't an issue at all, we had just had to tell them about it, and they took care of it! On top of the amazing food, the service was top notch! Everyone working the event was friendly, polite, and helpful! I HIGHLY recommend them! <3

  Our reception was at the Science Museum, and they work exclusively with Lancer, so we didn't really have a choice in caterers. Which is totally fine, because they were wonderful! We had the beef medallions, tuscan chicken, and stuffed shells; all were delicious, but our guests RAVED about the beef medallions! On top of that, we had a few people with special dietary needs, and they were very accommodating. It wasn't an issue at all, we had just had to tell them about it, and they took care of it! On top of the amazing food, the service was top notch! Everyone working the event was friendly, polite, and helpful! I HIGHLY recommend them! <3

  Lancer Catering's reply:

  Thanks so much for the review! We are happy to hear that your guests were raving about the food served at your wedding at the Science Museum! Our Chefs are happy to accommodate any dietary restrictions as we know that everyone has unique lifestyle choices, allergies, dietary needs, etc. We are very pleased to hear that the service was just as good as the food! We truly appreciate your high recommendation and for letting us take part in your big day!
• Molly Sent on 06/11/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Lancer catering did a phenomenal job at catering our wedding in June 2018 at Woodland Park Zoo from the initial planning meeting to the final event. I’ll admit, I am not the easiest person to work with and it was truly a pleasure to work with Lancer Catering. From the start, they were able to answer my questions, provide their own recommendations, and further provide detailed timelines and information that helped the big day go a lot smoother than anticipated. Their food was absolutely delicious, both on the tasting and the actual event. I received so many compliments from my guests that my wedding was one of the best weddings they have been to and I couldn’t have pulled... Read more

  Lancer catering did a phenomenal job at catering our wedding in June 2018 at Woodland Park Zoo from the initial planning meeting to the final event. I’ll admit, I am not the easiest person to work with and it was truly a pleasure to work with Lancer Catering. From the start, they were able to answer my questions, provide their own recommendations, and further provide detailed timelines and information that helped the big day go a lot smoother than anticipated. Their food was absolutely delicious, both on the tasting and the actual event. I received so many compliments from my guests that my wedding was one of the best weddings they have been to and I couldn’t have pulled it off without Lancer Catering. I highly recommend Lancer Catering at Woodland Park Zoo for any event, including a wedding as you will not be disappointed! I cannot say enough positive things about Lancer Catering.
• Elizabeth Sent on 09/16/2017
  4 out of 5 rating

  4.0
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  We chose Lancer Catering because they were one of the preferred vendors from our venue. The food was outstanding the day of our wedding and we received plenty of compliments on it. There were a lot of extra fees (service, staff, etc.) but it was clearly laid out in the price breakdown. The only complaint I have to say about Lancer is that the person we were working with for about half of our planning process left and we were assigned a new one. Not everything was passed along so we had to spend some tine getting it all straightened out, but it worked in the end. We were then assigned a different coordinator for the day of our... Read more

  We chose Lancer Catering because they were one of the preferred vendors from our venue. The food was outstanding the day of our wedding and we received plenty of compliments on it. There were a lot of extra fees (service, staff, etc.) but it was clearly laid out in the price breakdown. The only complaint I have to say about Lancer is that the person we were working with for about half of our planning process left and we were assigned a new one. Not everything was passed along so we had to spend some tine getting it all straightened out, but it worked in the end. We were then assigned a different coordinator for the day of our wedding because the new person we were working with was out of town. We were told ahead of time and it all worked out fine the day of. Overall I would recommend Lancer.

  Lancer Catering's reply:

  Thanks for the review! We are happy to hear your great feedback about our food! Although turnover does happen we do our best to ensure a smooth transition during these periods. It is important to us that any new staff members are made fully aware of all the details for booked weddings and events. We appreciate your recommendation and hope you have a bright and happy future together!
• Amber Sent on 09/11/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Cheron with Lancer catering was the most amazing person to work with. Having never planned a wedding before and trying to understand all that I needed, she was so helpful and accommodating. She always responded very promptly to any emails/calls with questions, concerns, etc. This food was literally "melt in your mouth" AMAZING! Our guests are still talking about it and it was a definite hit at our wedding. I am so glad I worked with Lancer. It was certainly worth every penny! Thank you, Cheron!!

  Cheron with Lancer catering was the most amazing person to work with. Having never planned a wedding before and trying to understand all that I needed, she was so helpful and accommodating. She always responded very promptly to any emails/calls with questions, concerns, etc. This food was literally "melt in your mouth" AMAZING! Our guests are still talking about it and it was a definite hit at our wedding. I am so glad I worked with Lancer. It was certainly worth every penny! Thank you, Cheron!!

  Lancer Catering's reply:

  Thanks so much for the 5 stars! Cheron was happy to answer your questions and help you plan your wedding day! We are so pleased to hear you and your guests loved the food and that they are still talking about it! Thank you for letting us cater your special day.
• Amanda Sent on 06/17/2017
  4.7 out of 5 rating

  4.7
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    5 out of 5 rating
    5.0

  We had our wedding at the Science Museum of Minnesota, and Lancer is their exclusive caterer. The food was excellent and Kaitlin was really easy to work with. She was very responsive to emails and answered all of our questions very quickly. We really appreciated this because we are an out-of-town couple. We had our tasting and everything turned out really well and we were able to meet the chef. They were able to accommodate a few different types of food allergies (including gluten, dairy, and nut), which was really great. On the day of our wedding, the food service was quick and the food was warm. We got a lot of compliments from our guests for the food... Read more

  We had our wedding at the Science Museum of Minnesota, and Lancer is their exclusive caterer. The food was excellent and Kaitlin was really easy to work with. She was very responsive to emails and answered all of our questions very quickly. We really appreciated this because we are an out-of-town couple. We had our tasting and everything turned out really well and we were able to meet the chef. They were able to accommodate a few different types of food allergies (including gluten, dairy, and nut), which was really great. On the day of our wedding, the food service was quick and the food was warm. We got a lot of compliments from our guests for the food on all 3 dishes we chose (chicken, pork, and vegetarian).
  
  The one thing we didn't like is that there is a 19% surcharge on all food and drinks, which is not a gratuity or taxes. We wish Lancer would forgo that surcharge and just work that price into the dishes themselves (i.e. instead of being $25 + 19%, just make the dish $26.09).

  Lancer Catering's reply:

  Thanks for the 5 stars! Kaitlin was more than happy to answer your questions. It is very important to us to accommodate all types of food allergies. We love hearing that your guests enjoyed all three dishes!
  
  The surcharge is 19% of the overall food and beverage. Surcharge covers overhead for the company and is standard among the catering industry. The surcharge covers everything from paying labor for the dishwasher and set up crews, to cleaning the tablecloths and general maintenance of the room and supplies, to other items like marketing and accounting for the company. Every event gets charged the surcharge.
• Samantha Sent on 06/09/2017
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5 out of 5 rating
    5.0

  Lancer Catering was the in house catering for the Woodland Park Zoo and even if we had brought in an outside caterer I do not think they could have topped what Lancer did. The food was AMAZING, all of our guests absolutely LOVED the french fry bar that we had for our cocktail hour and the Italian Buffet was delicious! I almost wish I had snuck in some tupperware to take food home with me!

  Lancer Catering was the in house catering for the Woodland Park Zoo and even if we had brought in an outside caterer I do not think they could have topped what Lancer did. The food was AMAZING, all of our guests absolutely LOVED the french fry bar that we had for our cocktail hour and the Italian Buffet was delicious! I almost wish I had snuck in some tupperware to take food home with me!
• Samantha Sent on 05/16/2017
  4.1 out of 5 rating

  4.1
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  Lancer was very good food and was pretty good to work with! A little spendy but not horrible. Cheron was very good at answering my questions when i had one! Thank you lancer

  Lancer was very good food and was pretty good to work with! A little spendy but not horrible. Cheron was very good at answering my questions when i had one! Thank you lancer

  Lancer Catering's reply:

  Thank you for your review! Cheron was more than happy to answer all of your questions. We appreciate you choosing us to help make your day special!
• Gerri Sent on 03/27/2017
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  We worked with Jessica for our wedding reception at the Como Zoo, and she was great at responding to our emails. We were able to customize and tweak the menu as needed to reach the $3000 food/bev minimum when our guest count changed, and she gave us updated BEOs as we went. The staff at the reception were great, and very professional during the plated dinner. The food looked and tasted good. We had previously worked with Kate at a year in advance of our wedding for initial details, and how to book/who we could book for the Animal Ambassador experience was not communicated until Jessica took over and went over our event with us. This was our only... Read more

  We worked with Jessica for our wedding reception at the Como Zoo, and she was great at responding to our emails. We were able to customize and tweak the menu as needed to reach the $3000 food/bev minimum when our guest count changed, and she gave us updated BEOs as we went. The staff at the reception were great, and very professional during the plated dinner. The food looked and tasted good. We had previously worked with Kate at a year in advance of our wedding for initial details, and how to book/who we could book for the Animal Ambassador experience was not communicated until Jessica took over and went over our event with us. This was our only major disappointment working with Lancer since we didn't get the animal we wanted, but being more proactive in planning helped.

  Lancer Catering's reply:

  Thank you for reviewing us on WeddingWire! Jessica was happy to work with you on customizing your menu to accommodate changes. We are so happy to hear you and your guests were pleased with the food and the service at your reception. Thank you for choosing Como Park Zoo & Lancer Catering for your special day!
• Courtney Sent on 11/11/2016
  4.7 out of 5 rating

  4.7
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  We used Lancer Catering for our wedding reception at Edinburgh Golf Course. They have fantastic food and staff. We worked with Cheron on our reception, and she is really quick and responsive to any questions you may have. I would recommend Lancer to all my family and friends!

  We used Lancer Catering for our wedding reception at Edinburgh Golf Course. They have fantastic food and staff. We worked with Cheron on our reception, and she is really quick and responsive to any questions you may have. I would recommend Lancer to all my family and friends!

  Lancer Catering's reply:

  Thank you so much! We are so pleased to hear your feedback about our food and staff after your wedding at Edinburgh! Cheron was more than happy to answer all of your questions and help make your wedding day amazing. Thanks again for letting us be a part of it!
• Mara Sent on 09/08/2016
  4.4 out of 5 rating

  4.4
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  We had a wonderful experience with Lancer catering! Cheron was great to work with, and always willing to work with you on the littlest detail! They gave recommendations as appropriate, which helped us consider our options in the wedding planning details. All the staff at our wedding reception were amazing! They were friendly, helpful and always on their game for service to our wedding guests. We had one coordinator, who unfortunately I do not remember his name but he was awesome! We had left some items behind at the reception and he texted us and stayed in contact with us to make sure we got them, which was very unexpected and was a pleasant surprise. The food was delicious and we are still getting many compliments on that. We couldn't have been happier with our experience!

  We had a wonderful experience with Lancer catering! Cheron was great to work with, and always willing to work with you on the littlest detail! They gave recommendations as appropriate, which helped us consider our options in the wedding planning details. All the staff at our wedding reception were amazing! They were friendly, helpful and always on their game for service to our wedding guests. We had one coordinator, who unfortunately I do not remember his name but he was awesome! We had left some items behind at the reception and he texted us and stayed in contact with us to make sure we got them, which was very unexpected and was a pleasant surprise. The food was delicious and we are still getting many compliments on that. We couldn't have been happier with our experience!

  Lancer Catering's reply:

  Thanks so much! Cheron had a pleasure working with you and making your day special. We are happy to hear your guests are still raving about our food! Enjoy being a newlywed!
• User2498237 Sent on 01/07/2016
  4.4 out of 5 rating

  4.4
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    4 out of 5 rating
    4.0

  When my daughter selected the Science Museum of Minnesota for her wedding reception, we were required to use Lancer Catering because they contract with the museum. There were a few communication issues in the early planning stages, but Lancer took strides to make the evening wonderful. We received MANY compliments from guests on the both the food and on the efficiency of the staff. The contact person we worked with, Kaitlin, was extremely detail oriented and responsive to any and all of our questions - we appreciated working with her. Lancer also recommends Buttercream Bakery for their cakes. Once again, we heard many of the guests say how good the cake tasted. Lancer, partnered with the Science Museum, provided an absolutely beautiful, memorable event.

  When my daughter selected the Science Museum of Minnesota for her wedding reception, we were required to use Lancer Catering because they contract with the museum. There were a few communication issues in the early planning stages, but Lancer took strides to make the evening wonderful. We received MANY compliments from guests on the both the food and on the efficiency of the staff. The contact person we worked with, Kaitlin, was extremely detail oriented and responsive to any and all of our questions - we appreciated working with her. Lancer also recommends Buttercream Bakery for their cakes. Once again, we heard many of the guests say how good the cake tasted. Lancer, partnered with the Science Museum, provided an absolutely beautiful, memorable event.
• David Sent on 12/16/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  My daughter and son-in-law celebrated there blessed wedding party at Keller Golf Course this passed Fall and it was a smashing success! The new clubhouse at Keller is truly a diamond in the Metro East Community. Our wedding party included 270 participants. And everyone had a great time. We were served steak, chicken, walleye, vegetarian dish and chicken drummies by the very capable Lancer Staff. The food was Fabulous. Later in the evening we treated are guest to pizza ( yum!). We used the patio at Keller for a cigar bar and lawn game area. The fireplace room was used for hors d'oevures and the beverage bar. The Ballroom, of course, was used for dinner and dancing. I want... Read more

  My daughter and son-in-law celebrated there blessed wedding party at Keller Golf Course this passed Fall and it was a smashing success! The new clubhouse at Keller is truly a diamond in the Metro East Community. Our wedding party included 270 participants. And everyone had a great time. We were served steak, chicken, walleye, vegetarian dish and chicken drummies by the very capable Lancer Staff. The food was Fabulous. Later in the evening we treated are guest to pizza ( yum!). We used the patio at Keller for a cigar bar and lawn game area. The fireplace room was used for hors d'oevures and the beverage bar. The Ballroom, of course, was used for dinner and dancing. I want to give a special Thank you to Lindsey at Keller for all of her help, ideas, suggestion and enthusiasm for My daughters very, very special day. All expectations were meet and then some!!!
• User2424155 Sent on 11/12/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Amazing food and super helpful staff and coordinator!!!!

  Amazing food and super helpful staff and coordinator!!!!
• User2376775 Sent on 10/19/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  We used Lancer Catering for our wedding and couldn't have been happier. They were so responsive to questions and they had everything in order and together. Our wedding ran smoothly the day of, too!

  We used Lancer Catering for our wedding and couldn't have been happier. They were so responsive to questions and they had everything in order and together. Our wedding ran smoothly the day of, too!
• User2356213 Sent on 10/08/2015
  4.6 out of 5 rating

  4.6
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    3 out of 5 rating
    3.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Lancer Catering was the vendor that our venue required. We were very happy with the quality of the food, and got many complements on the taste of appetizers and dinner as well as the service. We worked with two different people. The first was very hard to get in contact with and did not respond to emails. We actually never heard back from her after our tasting, even after sending multiple emails. A little over a month before the wedding another person from the company finally got in contact with us. The second person was great and very responsive. I wish we would have worked with her all along. Everyone from the company that worked with us the day of was very nice and helpful.

  Lancer Catering was the vendor that our venue required. We were very happy with the quality of the food, and got many complements on the taste of appetizers and dinner as well as the service. We worked with two different people. The first was very hard to get in contact with and did not respond to emails. We actually never heard back from her after our tasting, even after sending multiple emails. A little over a month before the wedding another person from the company finally got in contact with us. The second person was great and very responsive. I wish we would have worked with her all along. Everyone from the company that worked with us the day of was very nice and helpful.

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