Skip to main content
Weddings

Legends Hall at The Marq Southlake Reviews

Legends Hall at The Marq Southlake

Legends Hall at The Marq Southlake

Southlake, TX
4.5 out of 5 rating, 18 Reviews
View more information

Reviews

4.5 out of 5 rating
4.5 out of 5 rating
18 Reviews
90% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.3 out of 5 rating

Awards

18
Weddingwire
4.5/5 18 reviews
Google
4.6/5 121 reviews
  • Beatrice
    Beatrice G. Sent on 11/30/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best venue to use, big or small Wedding Party

    This is the most affordable and staff was a wonderful experience from day 1. I couldn't have found a better place. I will always remember this place and day and will use again if needed.

    Thank you all sooo much!
  • T
    Todd N. Sent on 09/15/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great Spot for Wedding Reception

    Building and surroundings are beautiful. Multiple layouts are available. Large walk-in refrigerator available. Lots of storage room in the back for items. Spacious kitchen. Very clean and professional atmosphere. Service was excellent. Very easy to do business with.
  • illustration stars

    Are you interested?

    Send a message
  • J
    Joshua G. Sent on 09/22/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best with no compromise

    They are the most professional laid back and understanding. I will hopefully never get remarried but will use them to celebrate our anniversary when the time comes

    Legends Hall at The Marq Southlake's reply:

    Thank you, Joshua! We were so honored to host your Wedding Weekend this summer! We wish all the best to you and Samira and hope to see you again soon!

    - Legends Hall Team
  • Chris
    Chris J. Sent on 12/02/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Legends Hall was amazing!

    Our experience was fantastic! It almost feels like we got a steal on the price and everything that came with it! It's a great location for a wedding, especially using the amphitheater because the music was crystal clear! The staff works with you to make sure your day goes exactly the way you picture it!

    Legends Hall at The Marq Southlake's reply:

    Thank you, Chris! We loved working with you and Claribel on your big day here at Legends Hall! Congratulations again on your wedding this November! We wish you both all the best :)
  • B
    Bekah K. Sent on 10/02/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect Wedding Venue

    We had our wedding reception here and it was absolutely beautiful! Our coordinator, Crystal, was quick to respond to any questions we had ahead of time and very accommodating to meeting requests. They set everything up for us and even helped us find our amazing caterer! It’s a great value and a beautiful setting.

    Legends Hall at The Marq Southlake's reply:

    Thank you so much Bekah! We loved every minute planning your big day and we were thrilled to celebrate with you. Thank you for your kind words- Crystal is a rockstar!
  • M
    Megan C. Sent on 02/26/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Experience!

    The Legends Hall is an absolutely beautiful space that can be done up or left alone and it looks great either way! They offer lots of suggestions if you have no idea what to do while also doing everything with their space that you ask of them. The banquet rooms transform into perfect reception space and the catering kitchen is setup as such to help plated meals be served with ease. The staff is kind, understanding, knowledgeable, and will take the stress of organizing the reception off of you. I had a PowerPoint prepared that showed everything I wanted and they executed it flawlessly. When problems arose, they found a solution. It was a great experience.

    Legends Hall at The Marq Southlake's reply:

    Thank you so much for your kind feedback, Megan! We are so glad to hear that your Wedding Day was wonderful and that your experience with Legends Hall at The Marq Southlake met your expectations in every way. We wish you and Andrew our very best! Congratulations!!
  • A
    Aleem M. Sent on 08/19/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Satff

    Wonderful experience from the beginning to the end! staff is an asset and very accommodating and gives creative ideas for people like us who does not have experience in hosting bigger events

    Legends Hall at The Marq Southlake's reply:

    Thank you so much for your kind review, Aleem! It truly was a pleasure working with you and your beautiful family and we wish you our very best!!
  • A
    Ashley S. Sent on 03/15/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Affordable and QUALITY!

    We only had our reception here, but it was all SO great! The staff was helpful, the coordinator was kind and responsive, and the venue/set up was beautiful! I planned it all myself and my family was really impressed with how beautiful the table set up was (mostly all provided by the venue other than the table runner and greenery), and how much space there was! We rented out 2 of the rooms to accommodate 130 people and there was still so much space! Seriously, SO impressed by this place...and for the price?!?! Unbeatable!!

    Legends Hall at The Marq Southlake's reply:

    Thank you so much for your excellent review, Ashley! We are so glad that we earned your 5-stars but more importantly, we are so glad that your wedding was such a wonderful experience!! Best wishes to you and John!
  • T
    Tanya L. Sent on 11/28/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Yall are awesome!

    Incredible experience from start to finish of our event. Amity showed us so many possibilities for our event and helped us find the best fit for us. Then Crystal helped us perfect our layout and all the details prior to the event. Both were so friendly and quick to respond! Then the day of Stephanie and the young man( sorry I forgot your name) helped us at every turn. They went above and beyond to help us and it did not go unnoticed. Super impressed with everyone at the venue and we will definitely be using them in the future! Thank you all
  • S
    Suman Sent on 09/17/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    It was an awesome experience. The staff was so helpful and professional. It totally made our event a success!!

    Legends Hall at The Marq Southlake's reply:

    Thank you so much for the excellent review, Suman! It truly was a pleasure working with you and your family and we are delighted that you had such a positive experience.
  • V
    Vickie Sent on 08/04/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Having our wedding reception at The Marq was absolutely perfect! The staff is so very kind, helpful, and responsive. I sent Crystal dozens of emails before the wedding, and she was always prompt in replying. The Marq was so flexible with us. They let us drop off items the morning before the wedding day. Additionally, the venue itself is so clean, new, and beautiful! There is tons of space to host guests, very clean bathrooms, and gorgeous outdoor area.
    Thank you so much to The Marq!
  • Lori
    Lori Sent on 03/27/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The Marq is awesome. It is a new facility in Southlake, TX with great AV set up, a variety of indoor/outdoor space, and flexible space/ pricing. The Marq is run by The City of Southlake, and they are giving construction discounts in 2017 (there's another building going up on the grounds). They provide all tables & place settings, have great staff, and can make any event happen. Ideal location for weddings, meetings, and parties. Gorgeous facility, great staff, and yummy fruit water always on tap in the lobby ;)
  • L
    Lara L. Sent on 12/14/2019
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    A disappointment w/ Lighting

    Please make any future renters aware that the lights DO NOT dim in the senior center.

    Legends Hall at The Marq Southlake's reply:

    Thank you for taking the time to review us, Lara! We definitely appreciate your feedback regarding the overhead lighting in our Lounge and Parlor. While most of the spaces within our venue have the ability to have the lights dimmed, your specific event request has given us the opportunity to ensure that we communicate the capability of the lighting in that space for future events. Congratulations again to you and Kevin and we wish you our very best!!
  • D
    Dorian S. Sent on 04/17/2024
    4.4 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Wonderful Wedding Venue for Indoor/Outdoor Wedding

    The Legends Hall staff were helpful from the very first contact. They made sure to answer any and all questions we had and they did all they could to accommodate our needs. We hired one of their preferred caterers - Scratch Kitchen and their food and service were AMAZING! Totally recommend this venue!
  • Tobi
    Tobi O. Sent on 12/13/2019
    3.4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Experience at legend

    Beautiful hall. Well maintained. Professional staff but staff uses no judgment and have no flexibility to accommodate different kind of ceremonies. They have a one size fits all kind of contractual approach

    Legends Hall at The Marq Southlake's reply:

    Thank you for your feedback, Tobi! It truly was a pleasure hosting your wedding and we value the opportunity to grow and improve upon our service. We are certainly disappointed that your experience did not reflect the level of service that we aspire to deliver to our clients. You are correct that we do have to uphold our contract that was agreed to by both parties but we strive to make sure that each and every client feels that their needs are of utmost importance so striking that balance is key for us. One of the ways in which we wanted to demonstrate that was by coordinating with your decorator to make sure that she had the necessary access to the space and when adjustments were made to the set, we did our best to adapt as necessary to help ensure that the desired vision was achieved. We will definitely take your feedback into account and will discuss ways we can continue to increase our repertoire of services to better help serve our clients!

    We wish you and Precious our very best!
  • J
    Jennifer Sent on 02/11/2024
    2.4 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Not Very Pleased

    Poor communication between the facilitators. Our venue was not properly set up according to our seating chart and decorations. Person in charge the evening of the event was unprofessional and tried to breech the contract time frame.
  • A
    Ashley Sent on 02/16/2018
    1.5 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      0.5 out of 5 rating
    If you book this venue, just be aware you will be subject to some growing pains. We were shocked with surprise fees and changes two weeks before and after our wedding as an attempt from them to try and get back the money on other items that the sales girl promised us were “included.” It was incredibly stressful right before our wedding to try and be negotiating things with the venue that were already handled months before, which was a waste of time because they did not work with us on lowering any of these surprise extra fees. I had three meetings with the venue and the surprises/fees and changes that popped up last minute were not mentioned once in any of them. A few examples: They said we could use their "included" dishware and didn’t mention the high dishwashing fee. Our caterer (a VERY well known restaurant in Fort Worth) went through their loads of paperwork to get put on their preferred catering list, which they promised would be no service fee if we did, so which is why we went through all that effort. They got on the list 10 months in advance. Two weeks before our wedding, the coordinator decides that “upon looking at their paperwork” they don’t meet the requirements to be on the list, doesn’t tell us any concrete reason why they don’t meet the criteria, and we get charged a very high last minute service fee. Piece of advice: Hire your own wedding coordinator to hold them accountable for everything they say is included, the “banquet specialist” that is included with The Marq didn’t even stick around on the day of and I was so thankful that I had my coordinator there. The level of professionalism is incredibly low and we were shocked being residents of Southlake for basically my whole life to be dealt with in this manner in our own community. This facility is nice (which is the reason for my almost 2 stars). If you decide to book this venue, have them itemize every single thing that they promise you.

    Legends Hall at The Marq Southlake's reply:

    Hello Ashley,
    We appreciate your feedback and are so very sorry that this was your experience with us. We strive to provide quality customer service and I apologize that we fell short of this for your wedding. We know what an important day this is and can already be stressful enough as it is and we most certainly wouldn't have wanted to add to that stress.

    That being said, since your wedding date of March 27, 2017, we have undergone staffing change which includes a new Sales Specialist who has over 20 years of extensive customer service experience and have a great team in place. Also, since that time we have updated our pricing to be more inclusive of the services that we feel are crucial to our clients. This includes the unveiling of several new packages to fit the majority of our brides needs which offer an excellent value.

    Customer service is of utmost priority to us at Legends Hall at The Marq Southlake. We truly appreciate your perspective and are continually looking for ways to improve upon the quality of service that we provide. Thank you for taking the time to share with us and we wish you the very best!
illustration stars

Are you interested?

Send a message