Lone Star Travel Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
17 Reviews
98% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
17
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User2774197 Sent on 09/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was great! She made sure our honeymoon was everything we were looking for! Got it checked off so quick and don't have to stress about it while planning everything else!Donna was great! She made sure our honeymoon was everything we were looking for! Got it checked off so quick and don't have to stress about it while planning everything else! -
Quality of service
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Richard Sent on 08/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was very responsive and helped me get a good deal. No issues coming or going.Donna was very responsive and helped me get a good deal. No issues coming or going. -
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Shelby Sent on 08/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna of Lone Star Travel helped arrange travel plans for my wedding guests traveling to Cabo San Lucas, Mexico. She did an amazing job! She was professional, responsive, patient, and a pleasure to work with. I would recommend her to any brides planning a destination wedding.Donna of Lone Star Travel helped arrange travel plans for my wedding guests traveling to Cabo San Lucas, Mexico. She did an amazing job! She was professional, responsive, patient, and a pleasure to work with. I would recommend her to any brides planning a destination wedding. -
Quality of service
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User1702191 Sent on 07/08/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna, I really want you to know that we are so excited to be working with you! You have been really helpful even in these few moments of communication to tailor down our destination wedding options and to think about the best decision for us. You have been giving us exactly what we have been looking for in a travel agent... Someone knowledgably and thoroughly versed on locations and things to think about when planning a destination wedding. You are God sent!Donna, I really want you to know that we are so excited to be working with you! You have been really helpful even in these few moments of communication to tailor down our destination wedding options and to think about the best decision for us. You have been giving us exactly what we have been looking for in a travel agent... Someone knowledgably and thoroughly versed on locations and things to think about when planning a destination wedding. You are God sent! -
Quality of service
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Jamie Sent on 06/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved her and very helpful! great places to select a wedding at and she had tons of info.Loved her and very helpful! great places to select a wedding at and she had tons of info. -
Quality of service
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User1742059 Sent on 07/31/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna, thank you SO much for planning the perfect honeymoon for me and Chad. St. Lucia was the perfect backdrop to relax and be treated special by Sandals resorts. The Piton Mountains were fantastic and enjoyed the hike. Thank you for notifying the resort that it was our honeymoon, we had a special gift in our room from you. Can’t wait to see what you will have in store for us for our 1st Anniversary trip to Costa Rica!Donna, thank you SO much for planning the perfect honeymoon for me and Chad. St. Lucia was the perfect backdrop to relax and be treated special by Sandals resorts. The Piton Mountains were fantastic and enjoyed the hike. Thank you for notifying the resort that it was our honeymoon, we had a special gift in our room from you. Can’t wait to see what you will have in store for us for our 1st Anniversary trip to Costa Rica! -
Quality of service
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Tara Sent on 02/07/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was great to work with from the first point of contact. She was very helpful in her suggestions and visits the resorts she recommends frequently to keep her clients up to date on the most recent status of the resorts. When booking our suite in advance (48 hours before we arrived), she knew about the construction going on next door and asked for a backup room to be held for us in case we weren't comfortable next to the job site.
We had over 40 people attend with us to our wedding and she personally booked every couple. She was very helpful to our whole party.Donna was great to work with from the first point of contact. She was very helpful in her suggestions and visits the resorts she recommends frequently to keep her clients up to date on the most recent status of the resorts. When booking our suite in advance (48 hours before we arrived), she knew about the construction going on next door and asked for a backup room to be held for us in case we weren't comfortable next to the job site.
We had over 40 people attend with us to our wedding and she personally booked every couple. She was very helpful to our whole party. -
Quality of service
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Erin Sent on 07/21/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was a wonderful travel agent. She helped me with travel arrangements for my family to Cancun for my wedding. There were 25 people traveling as a group. Donna showed great flexibility in our arrangements. We had varied length of stay, airline preferences, room levels, etc. She gave us plenty of options and was very responsive to all requests/questions.
In addition, Donna assisted with my wedding arrangements at the resort. She made sure my wedding coordinator was taking good care of me at the resort at all times.
I would highly recommend Donna for any travel plans.Donna was a wonderful travel agent. She helped me with travel arrangements for my family to Cancun for my wedding. There were 25 people traveling as a group. Donna showed great flexibility in our arrangements. We had varied length of stay, airline preferences, room levels, etc. She gave us plenty of options and was very responsive to all requests/questions.
In addition, Donna assisted with my wedding arrangements at the resort. She made sure my wedding coordinator was taking good care of me at the resort at all times.
I would highly recommend Donna for any travel plans. -
Quality of service
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User1262256 Sent on 07/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My family, friends, and I had an amazing time. The resort was simply beautiful and exceeded my expectations. Donna made the recommendation and I trusted her site unseen and I was not disappointed. This was one of the best vacations for me and my family and we enjoyed every minute if it!My family, friends, and I had an amazing time. The resort was simply beautiful and exceeded my expectations. Donna made the recommendation and I trusted her site unseen and I was not disappointed. This was one of the best vacations for me and my family and we enjoyed every minute if it! -
Quality of service
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Rachel Sent on 06/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great time, wouldn't have changed our trip for the world.
Thanks Donna!Great time, wouldn't have changed our trip for the world.
Thanks Donna! -
Quality of service
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Erica Sent on 01/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna with Lonestar Travel provided me with many options when I was trying to decide on a location for a destination wedding. She was able to provide travel accomodations for over 35 of my guests, many of whom traveled from different locations and different travel dates from across the US.
When booking with Donna you also receive a booking credit for your each person that Donna arranges travel for. The great part about this is that you get a credit back (depending on the number of bookings) and in our case over half of our trip was refunded to us before we actually left for our wedding.
I highly recommend her to anyone who is planning a destination wedding, Donna works basically around the clock 7 days a week to make sure everyones travel plans or questions are taken care of and I will be using her for any future travel as well.
Donna with Lonestar Travel provided me with many options when I was trying to decide on a location for a destination wedding. She was able to provide travel accomodations for over 35 of my guests, many of whom traveled from different locations and different travel dates from across the US.
When booking with Donna you also receive a booking credit for your each person that Donna arranges travel for. The great part about this is that you get a credit back (depending on the number of bookings) and in our case over half of our trip was refunded to us before we actually left for our wedding.
I highly recommend her to anyone who is planning a destination wedding, Donna works basically around the clock 7 days a week to make sure everyones travel plans or questions are taken care of and I will be using her for any future travel as well.
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Quality of service
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User1196576 Sent on 06/11/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna,
Thank you SO much for arranging ALL my crazy family members from around the US! You did an outstanding job with their personal schedules and requests it still amazes me how you did all that! WE got the honeymoon suite UPGRADE, I know you arranged that as well, thank you, thank you!! And the FREE 2 nights we get to use on our 1st Anniversary is an extra bonus I did not expect! The ceremony at The Royal in Playa del Carmen was amazing and the staff could not have been more accommodating. This was the best decision we could have made. I will tell all my girlfriends who plan on having a destination wedding to call you.Donna,
Thank you SO much for arranging ALL my crazy family members from around the US! You did an outstanding job with their personal schedules and requests it still amazes me how you did all that! WE got the honeymoon suite UPGRADE, I know you arranged that as well, thank you, thank you!! And the FREE 2 nights we get to use on our 1st Anniversary is an extra bonus I did not expect! The ceremony at The Royal in Playa del Carmen was amazing and the staff could not have been more accommodating. This was the best decision we could have made. I will tell all my girlfriends who plan on having a destination wedding to call you. -
Quality of service
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Taylor Sent on 10/12/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was amazing!!! My husband and I got married at The Royal in Playa del Carmen in July. Donna not only handled our travel arrangements, but she coordinated with all of our guests that were traveling from several different states. The planning process was a joy with Donna. She was always available for questions! [even when she was out of town on a vacation of her own :)] The actual travel went wonderfully-without a hitch! Because Donna travels to so many resorts, she was able to recommend resorts with first hand experience. My husband and I will certainly call Donna (hopefully every year for an anniversary trip!) and we encourage anyone to utilize her expertise with complete confidence. Thank you, Donna, for helping us plan our wedding trip. It could not have been more amazing!!!
~Taylor and Tony BuaDonna was amazing!!! My husband and I got married at The Royal in Playa del Carmen in July. Donna not only handled our travel arrangements, but she coordinated with all of our guests that were traveling from several different states. The planning process was a joy with Donna. She was always available for questions! [even when she was out of town on a vacation of her own :)] The actual travel went wonderfully-without a hitch! Because Donna travels to so many resorts, she was able to recommend resorts with first hand experience. My husband and I will certainly call Donna (hopefully every year for an anniversary trip!) and we encourage anyone to utilize her expertise with complete confidence. Thank you, Donna, for helping us plan our wedding trip. It could not have been more amazing!!!
~Taylor and Tony Bua -
Quality of service
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Tara Sent on 08/07/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
When planning a wedding it's very stressful, having a great travel agent like Donna was such a blessing!When planning a wedding it's very stressful, having a great travel agent like Donna was such a blessing! -
Quality of service
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Stacy Sent on 05/02/20154.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was extremely helpful in assisting my fiancé and I in locating the best place to have our destination wedding! She is knowledgeable about different climates, amenities, and certain aspects of locations that would or wouldn't match our vision. She has had the opportunity to visit all of the locations she suggested first hand as well! Donna was responsive to phone calls, emails, and text messages. She also was very organized and fluid. We did not have to do anything regarding our guests' booking...she did it all for us which was a HUGE relief for us! Thank you Donna for making our travel plannings so easy and organized! We appreciate you!Donna was extremely helpful in assisting my fiancé and I in locating the best place to have our destination wedding! She is knowledgeable about different climates, amenities, and certain aspects of locations that would or wouldn't match our vision. She has had the opportunity to visit all of the locations she suggested first hand as well! Donna was responsive to phone calls, emails, and text messages. She also was very organized and fluid. We did not have to do anything regarding our guests' booking...she did it all for us which was a HUGE relief for us! Thank you Donna for making our travel plannings so easy and organized! We appreciate you! -
Quality of service
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Jordan Sent on 05/11/20164.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Donna made our destination wedding process very simple and easy. She helped us select a resort, initiated contact with the wedding coordinator and even helped us switch the date quick when we found out a corporation booked up the majority of the rooms. She helped all of our guests (35 people) book their flights and hotels which took a lot of the stress and pressure off my fiancé and myself so we could focus our time on planning the wedding. We ended up getting a really nice refund right before the wedding from Donna & Apple Vacations for all of our guests that booked! It basically payed for our entire trip!Donna made our destination wedding process very simple and easy. She helped us select a resort, initiated contact with the wedding coordinator and even helped us switch the date quick when we found out a corporation booked up the majority of the rooms. She helped all of our guests (35 people) book their flights and hotels which took a lot of the stress and pressure off my fiancé and myself so we could focus our time on planning the wedding. We ended up getting a really nice refund right before the wedding from Donna & Apple Vacations for all of our guests that booked! It basically payed for our entire trip! -
Quality of service
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User1732186 Sent on 07/25/20144 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Donna was very accessible and on top of any issues that arose.Donna was very accessible and on top of any issues that arose. -
Quality of service
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