Loot Rentals Reviews
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Reviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
22 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
22
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+8
User photos
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Elise R. Sent on 03/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Yes yes yes
Loot rentals were amazing!! The have such great style and tastes! The really helped out a lot to make my ceremony room look great and hide the unflattering areas. Highly recommend!Loot rentals were amazing!! The have such great style and tastes! The really helped out a lot to make my ceremony room look great and hide the unflattering areas. Highly recommend! -
Quality of service
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Courtney Sent on 04/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional Service!
Working with Loot was absolutely wonderful! We ordered all of our table runners for our wedding reception from Loot, as they were the only place carrying the nontraditional pieces I was in search of. They had the most gorgeous assortment of mud cloth runners, I was able to rent, that really set my reception apart. They also went well out of their way to create a custom mud cloth piece for my head table, that I was able to purchase and keep. Loot’s vibe and selection can not be matched, especially for us that consider ourselves nontraditional in style.Working with Loot was absolutely wonderful! We ordered all of our table runners for our wedding reception from Loot, as they were the only place carrying the nontraditional pieces I was in search of. They had the most gorgeous assortment of mud cloth runners, I was able to rent, that really set my reception apart. They also went well out of their way to create a custom mud cloth piece for my head table, that I was able to purchase and keep. Loot’s vibe and selection can not be matched, especially for us that consider ourselves nontraditional in style.Loot Rentals's reply:
Hi, Courtney! Thanks so much for taking the time to leave us a review. We're so glad you loved your mudcloth table runners and our nontraditional pieces. Wishing you all the best! -
Quality of service
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Gabriella Sent on 06/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved working with Loot. They were always so quick to respond and make any changes to the list of items we were renting for the reception. If I was torn between two or three things they always gave excellent feedback as to what they thought would look best for our venue.I loved working with Loot. They were always so quick to respond and make any changes to the list of items we were renting for the reception. If I was torn between two or three things they always gave excellent feedback as to what they thought would look best for our venue. -
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Amanda Sent on 06/26/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sara Barge and the team at Loot were fantastic to work with for our March wedding. We attended an open house event earlier last year and knew right away we wanted to work with Sara. She is incredibly organized and creative and really helped us define a vision for our wedding decor. We rented 2 lounges along with all the flatware and stemware for our wedding. Loot also created custom runners for our tables that turned out absolutely gorgeous. Sara coordinated every detail and always kept us informed of any changes or adjustments that needed to be made and had excellent recommendations for us. The Loot team did an awesome job collaborating with all of our other vendors to create a cohesive and gorgeous look. Thanks for making our wedding look amazing!Sara Barge and the team at Loot were fantastic to work with for our March wedding. We attended an open house event earlier last year and knew right away we wanted to work with Sara. She is incredibly organized and creative and really helped us define a vision for our wedding decor. We rented 2 lounges along with all the flatware and stemware for our wedding. Loot also created custom runners for our tables that turned out absolutely gorgeous. Sara coordinated every detail and always kept us informed of any changes or adjustments that needed to be made and had excellent recommendations for us. The Loot team did an awesome job collaborating with all of our other vendors to create a cohesive and gorgeous look. Thanks for making our wedding look amazing! -
Quality of service
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Jennifer Sent on 04/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
LOOT was extremely easy to work with! They were quick with responses, professional, and went above and beyond. I used a lot of candles in my decor and was nervous because many had different sized bases but the company was very good at recommending ways to make the candles all stand up straight safely. They have tricks! And they'll be very open and honest with you. LOOT not only delivered everything on time and set it up, but they also helped set up many items that did not belong to them/were beyond their contract. They were extremely kind, easy to work with, and professional.
LOOT was extremely easy to work with! They were quick with responses, professional, and went above and beyond. I used a lot of candles in my decor and was nervous because many had different sized bases but the company was very good at recommending ways to make the candles all stand up straight safely. They have tricks! And they'll be very open and honest with you. LOOT not only delivered everything on time and set it up, but they also helped set up many items that did not belong to them/were beyond their contract. They were extremely kind, easy to work with, and professional.
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Quality of service
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Karah Sent on 05/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough great things about Loot and everyone that works there!! I had so much fun visiting the showroom, and Sara and Bobbie were SO helpful in answering my million questions and helping me out with anything and everything! And of course- you can't beat all the AMAZING pieces they have!! It was tough trying to decide on what to choose, because I wanted everything at my wedding (and at my home, to be honest) :] This place is seriously the best.I can't say enough great things about Loot and everyone that works there!! I had so much fun visiting the showroom, and Sara and Bobbie were SO helpful in answering my million questions and helping me out with anything and everything! And of course- you can't beat all the AMAZING pieces they have!! It was tough trying to decide on what to choose, because I wanted everything at my wedding (and at my home, to be honest) :] This place is seriously the best. -
Quality of service
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Jaime Sent on 05/02/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best vendor decision we made. We would have been completely lost without Rhoda and her guidance.
Loot has the most beautiful inventory, and we rented several items from them, including chairs, decor, vintage rugs, and two large lounge areas filled with statement piece furniture. The items we rented completely set the tone of the day, and two weeks later we are still getting texts and calls about how gorgeous the wedding was.
Rhoda and her staff are so helpful and professional. The initial walk through at their warehouse was so overwhelming (because i want every.single.thing.) and they were so great about helping us select and curate items that would work perfectly for our needs. I also appreciated how great they were about the millions of additions and subtractions we made before our final deadline - they never pushed anything on me that we didn't need, and they were always helpful to find solutions to various things that would pop up that we couldn't anticipate (like needing a podium at the last minute).
Last but not least, Rhoda is absolutely incredible. If it weren't for her and her aesthetic and impeccable taste, our wedding wouldn't have been nearly as perfect. Rhoda went above and beyond in helping us figure out our ceremony and reception layout because our venue was a bit non traditional so presented a few obstacles. Rhoda was always on hand to make site visits as necessary and come up with creative solutions to help make the flow and vibe of our wedding exactly what we wanted.
She also provided staff to help flip our venue between the ceremony and the reception, even helping to move some of the furniture that we hadn't rented from Loot. What great customer service!
Seriously, the best decision we made and worth every cent and more.The best vendor decision we made. We would have been completely lost without Rhoda and her guidance.
Loot has the most beautiful inventory, and we rented several items from them, including chairs, decor, vintage rugs, and two large lounge areas filled with statement piece furniture. The items we rented completely set the tone of the day, and two weeks later we are still getting texts and calls about how gorgeous the wedding was.
Rhoda and her staff are so helpful and professional. The initial walk through at their warehouse was so overwhelming (because i want every.single.thing.) and they were so great about helping us select and curate items that would work perfectly for our needs. I also appreciated how great they were about the millions of additions and subtractions we made before our final deadline - they never pushed anything on me that we didn't need, and they were always helpful to find solutions to various things that would pop up that we couldn't anticipate (like needing a podium at the last minute).
Last but not least, Rhoda is absolutely incredible. If it weren't for her and her aesthetic and impeccable taste, our wedding wouldn't have been nearly as perfect. Rhoda went above and beyond in helping us figure out our ceremony and reception layout because our venue was a bit non traditional so presented a few obstacles. Rhoda was always on hand to make site visits as necessary and come up with creative solutions to help make the flow and vibe of our wedding exactly what we wanted.
She also provided staff to help flip our venue between the ceremony and the reception, even helping to move some of the furniture that we hadn't rented from Loot. What great customer service!
Seriously, the best decision we made and worth every cent and more. -
Quality of service
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Paulina Sent on 05/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We rented 7 rugs from Loot. The office staff was very accommodating (we are from out of town) and they laid out all the rugs so I could see the length of them. The rugs were in good shape. We were very happy with Loot.We rented 7 rugs from Loot. The office staff was very accommodating (we are from out of town) and they laid out all the rugs so I could see the length of them. The rugs were in good shape. We were very happy with Loot. -
Quality of service
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Gal Sent on 11/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I rented ceramic vases for my wedding from Loot- I was doing my own centerpieces and didn't want to buy vases that I would later throw away. I actually saw the unfinished vases (hadn't been glazed yet) on instagram and Chelsea worked with me on obtaining measurements and making sure I would have them reserved once they were done. I planned my wedding from out of town and e-mail communication was prompt and clear. The vases were beautiful and I got a ton of compliments!! I would recommend this company to anyone.I rented ceramic vases for my wedding from Loot- I was doing my own centerpieces and didn't want to buy vases that I would later throw away. I actually saw the unfinished vases (hadn't been glazed yet) on instagram and Chelsea worked with me on obtaining measurements and making sure I would have them reserved once they were done. I planned my wedding from out of town and e-mail communication was prompt and clear. The vases were beautiful and I got a ton of compliments!! I would recommend this company to anyone.Loot Rentals's reply:
Thank you, Gal! And congratulations! We appreciate your business and fine taste :) We love the Javelina vases as well! They were created by Austin's own, Javelina Ranch. -
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Sasha Sent on 10/31/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I used Loot for a small vignette for my wedding at Villa Del Lago 10/24. It went perfect with my setting. I had so many compliments and loved the look it gave out.I used Loot for a small vignette for my wedding at Villa Del Lago 10/24. It went perfect with my setting. I had so many compliments and loved the look it gave out. -
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Jennifer Sent on 10/05/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I worked with Bobbie at Loot Vintage for my wedding and she was amazing!! So patient and helfpul as I went through the process of wanting to add items, remove items, change things all around. Their inventory is so unique and stunning!!! It is awesome to be able to have these cool vintage items at your fingertips for a fraction of what they would cost on their own. They totally made the vibe of my wedding and I am so happy I discovered them!! Thank you so much to Loot team for helping me plan the wedding of my dreams!!I worked with Bobbie at Loot Vintage for my wedding and she was amazing!! So patient and helfpul as I went through the process of wanting to add items, remove items, change things all around. Their inventory is so unique and stunning!!! It is awesome to be able to have these cool vintage items at your fingertips for a fraction of what they would cost on their own. They totally made the vibe of my wedding and I am so happy I discovered them!! Thank you so much to Loot team for helping me plan the wedding of my dreams!! -
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Lesley Sent on 03/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great place, awesome selection of everything vintage, easy to pick stuff out, and very nice service. Everyone there was helpful.Great place, awesome selection of everything vintage, easy to pick stuff out, and very nice service. Everyone there was helpful. -
Quality of service
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Jeannie Sent on 11/06/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nicole, thanks so much for all your help, the ceremony and reception were beautifully decorated with the pews, chairs, doors, Amos cart, vintage china and crocheted table cloths! The pews and chairs for the ceremony were breathtaking outside by the river and the Amos cart was the perfect setting for the cake bar. The soda boxes looked like they were made for the succulent table with the spaces filled with small buckets filled with the plants. Thanks so much for working with us to pick up the table cloths early so we could get the tables set up. And delivery and pick up of the equipment was right on time. Ya'll were awesome to work with and many of our guests commented on the exquisite vintage touches that were made possible with your "loot". Thanks for helping to make my daughter's day perfect!Nicole, thanks so much for all your help, the ceremony and reception were beautifully decorated with the pews, chairs, doors, Amos cart, vintage china and crocheted table cloths! The pews and chairs for the ceremony were breathtaking outside by the river and the Amos cart was the perfect setting for the cake bar. The soda boxes looked like they were made for the succulent table with the spaces filled with small buckets filled with the plants. Thanks so much for working with us to pick up the table cloths early so we could get the tables set up. And delivery and pick up of the equipment was right on time. Ya'll were awesome to work with and many of our guests commented on the exquisite vintage touches that were made possible with your "loot". Thanks for helping to make my daughter's day perfect! -
Quality of service
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Stefanie Sent on 11/29/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The ladies of Loot were amazing to work with--patient as I changed my mind a million times, always quick to respond and offer advice--and their collection of furnishings, tableware and curios is fantastic. My Halloween wedding had a Victorian Gothic vibe, and they created a whole Victorian-style parlor for the lounge area. It really gave the venue added depth and helped us create a one-of-kind reception. In addition to being creative wizards, they're also true professionals--they delivered on time with no mix-ups despite my having changed the order at least four times, and they worked with my florist to ensure the centerpieces were perfect. I wonder if they'd come do my house...The ladies of Loot were amazing to work with--patient as I changed my mind a million times, always quick to respond and offer advice--and their collection of furnishings, tableware and curios is fantastic. My Halloween wedding had a Victorian Gothic vibe, and they created a whole Victorian-style parlor for the lounge area. It really gave the venue added depth and helped us create a one-of-kind reception. In addition to being creative wizards, they're also true professionals--they delivered on time with no mix-ups despite my having changed the order at least four times, and they worked with my florist to ensure the centerpieces were perfect. I wonder if they'd come do my house... -
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Kierra Sent on 05/06/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough nice things about Loot and the very lovely, Anna that I worked with.
I was new to Austin and in the beginning stages of wedding planning when I contacted Loot. What could have been an overwhelming process was seamless and inspiring. They have such beautiful things to offer, and their warm professionalism left me with the security and confidence that everything would be perfect for our wedding. I especially adore the vintage floral print cake plates. Each plate is unique, and they were the perfect compliment to our event!I can't say enough nice things about Loot and the very lovely, Anna that I worked with.
I was new to Austin and in the beginning stages of wedding planning when I contacted Loot. What could have been an overwhelming process was seamless and inspiring. They have such beautiful things to offer, and their warm professionalism left me with the security and confidence that everything would be perfect for our wedding. I especially adore the vintage floral print cake plates. Each plate is unique, and they were the perfect compliment to our event! -
Quality of service
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User2590220 Sent on 04/27/20164.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wish I could have had Loot Vintage furnish every detail of my wedding.... and my apartment! Their inventory is just awesome. I followed them on Instagram just to keep up with all of their cool set ups. They were just as helpful to me though, with my relatively small order of vases and bottles I used for the tables at the reception and chalkboards I used for table assignments. Bobbie wrote the names of my guests (including a cute design I gave her a rough sketch of a piece of notebook paper) for an extra fee. It ended up looking really great. She did spell some of my guests names wrong, which I didn't find out about until after the wedding. They have an easy will call system. Otherwise, delivery will add to the expense. They have great furniture and so many interesting pieces. I had a relatively small order for what I'm sure a lot of people have, so I was impressed that the customer service was top notch every step of the way, even after they realized I wouldn't be renting the expensive items.I wish I could have had Loot Vintage furnish every detail of my wedding.... and my apartment! Their inventory is just awesome. I followed them on Instagram just to keep up with all of their cool set ups. They were just as helpful to me though, with my relatively small order of vases and bottles I used for the tables at the reception and chalkboards I used for table assignments. Bobbie wrote the names of my guests (including a cute design I gave her a rough sketch of a piece of notebook paper) for an extra fee. It ended up looking really great. She did spell some of my guests names wrong, which I didn't find out about until after the wedding. They have an easy will call system. Otherwise, delivery will add to the expense. They have great furniture and so many interesting pieces. I had a relatively small order for what I'm sure a lot of people have, so I was impressed that the customer service was top notch every step of the way, even after they realized I wouldn't be renting the expensive items.Loot Rentals's reply:
Thank you for the review! We apologize profusely for the misspelled names as that is a pet peeve of ours as well. We appreciate you bringing that to our attention so we can take better care for the next custom calligraphy project we do. Best wishes to you and thanks again for choosing Loot! -
Quality of service
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Stacey Sent on 04/17/20154.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bobbi over at Loot is AMAZING.
She is kind, fast to respond, great eye, caring, fun, easy to get along with; everything a bride needs in someone as they go through everything for their day.
They outfitted my wedding with almost everything...from chairs to benches to sofas to teepee to ladders to rugs to glassware to twinkle lights. It was a dream inside the tent at The Allan House.
Go to their warehouse, it is fun and you might as well look at all the goodies in person!Bobbi over at Loot is AMAZING.
She is kind, fast to respond, great eye, caring, fun, easy to get along with; everything a bride needs in someone as they go through everything for their day.
They outfitted my wedding with almost everything...from chairs to benches to sofas to teepee to ladders to rugs to glassware to twinkle lights. It was a dream inside the tent at The Allan House.
Go to their warehouse, it is fun and you might as well look at all the goodies in person! -
Quality of service
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Perveen S. Sent on 06/02/20224.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous rentals that saved the day
When out our previous rentals vendor when out of business, Loot stepped in and saved the day about a month before our big day. They even went through the trouble of matching the pieces we had on their own time. The set up looked beautiful and the pieces were all in excellent condition. They were super easy to work with and super professional - our planner notified us after the fact that one of the couches didn't make the delivery and they refunded us for the missing piece without her having to reach out. A great resource if you're looking to elevate your event and add ambiance!When out our previous rentals vendor when out of business, Loot stepped in and saved the day about a month before our big day. They even went through the trouble of matching the pieces we had on their own time. The set up looked beautiful and the pieces were all in excellent condition. They were super easy to work with and super professional - our planner notified us after the fact that one of the couches didn't make the delivery and they refunded us for the missing piece without her having to reach out. A great resource if you're looking to elevate your event and add ambiance!Loot Rentals's reply:
Hi, Perveen! Thank you so much for taking the time to leave us a review. We're so glad you loved your Loot experience! We hope you had an amazing wedding day. Wishing you all the best! -
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Andrea Sent on 09/29/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Loot Vintage Rentals (Rhoda & Anna) did an amazing job tying together my wedding. Their wonderful help and creative talents created a great backdrop for a wonderful event. They were very flexible and fun to work with!Loot Vintage Rentals (Rhoda & Anna) did an amazing job tying together my wedding. Their wonderful help and creative talents created a great backdrop for a wonderful event. They were very flexible and fun to work with! -
Quality of service
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Rachel Sent on 12/08/20114.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The gals at Loot are great! They have an amazing array of vintage items that will accent any sort of event.The gals at Loot are great! They have an amazing array of vintage items that will accent any sort of event. -
Quality of service
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Tully M. Sent on 12/22/20214.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Gorg Aesthetic and Great Aervice
I am in love with Loot's aesthetic and inventory. I had a specific vision for event design and Loot had just about everything we needed. For a sexier feel, we did the long farmhouse tables, amber goblets and gold flatware. We also rented the most amazing, architectural bars. We had last minute covid cancellations, Loot was able to switch out a table for other items that really sang. They were very easy to work with and the rentals made a huge difference in ambiance and energy. Loot was not the most budget friendly vendor we worked with, but I was happy with the prices based on the quality and quality of service. Would definitely work with Loot again at future events! (photos: two pair)I am in love with Loot's aesthetic and inventory. I had a specific vision for event design and Loot had just about everything we needed. For a sexier feel, we did the long farmhouse tables, amber goblets and gold flatware. We also rented the most amazing, architectural bars. We had last minute covid cancellations, Loot was able to switch out a table for other items that really sang. They were very easy to work with and the rentals made a huge difference in ambiance and energy. Loot was not the most budget friendly vendor we worked with, but I was happy with the prices based on the quality and quality of service. Would definitely work with Loot again at future events! (photos: two pair)-
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User2365484 Sent on 10/13/20153.5 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
A very creative company that worked with us to create a beautiful wedding. Custom pieces were designed for our wedding that were absolutely stunning.A very creative company that worked with us to create a beautiful wedding. Custom pieces were designed for our wedding that were absolutely stunning. -
Quality of service
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