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Luna + Co. Reviews

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Reviews

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4.7 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.7 out of 5 rating
12 Reviews
94% recommend it
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    4.7 out of 5 rating
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Awards

12
WeddingWire Couples' Choice Awards 2024 Winner
  • Hopey
    Hopey F. Sent on 07/05/2024
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    Invaluable Support for a Beautiful Day

    Hiring Luna + Co was one of the best decisions we made in planning a 250-guest wedding in only six months! We knew we wanted to do a lot of the planning ourselves and were initially reluctant to use a professional planner/coordinator, but with Luna + Co's partial planning option, we got the best of all worlds and an incredible value for the many services that Alexandra, Jazmin, and Sophia provided.

    The Luna + Co team kept track of our vendor contracts, joined calls with vendors whenever we wanted them to, and helped keep us organized with regular check-ins throughout the planning process. They offered recommendations, advised us on logistical questions, and focused on what was most important to us. For example, we had 20+ kids at our reception, and the Luna + Co team helped us come up with a "kid zone" and coordinated with our caterer to make sure kids' meals were ready a little before the adults ate dinner.

    On our wedding weekend, Alexandra joined for our ceremony rehearsal, and I don't know what we would have done without her. We had an interfaith (Catholic + Jewish) ceremony, so it was a little outside everyone's comfort zone and there was no real template to follow, but Alexandra took charge in the most kind yet firm way and made sure everyone knew what was happening and all of the items we needed were organized and stored safely. It honestly relieved so much stress that day knowing she would be on hand for the ceremony itself.

    And then on the day of the wedding, we were truly able to just be present and enjoy the moment with our loved ones, because the Luna + Co team handled everything behind-the scenes. That included an impressive turnaround reception setup (since we couldn't access our reception venue until later in the day), troubleshooting various misplaced decor materials, and gracefully finding spots for two surprise (but wanted!) guests.

    Throughout the process, the team was prompt, responsive, and professional. They were easy and fun to work with. We know our large guest count and unique venue made our wedding logistically challenging, but the Luna + Co team was always encouraging, positive, and found ways to make things possible. We would highly recommend Luna + Co to anyone and everyone!
  • Kelsey
    Kelsey C. Sent on 12/29/2023
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    ⭐️⭐️⭐️⭐️⭐️

    So incredibly thankful we decided to hire a wedding coordinator. Alexandra ensured the day ran so smoothly. I didn’t worry about a thing. Her timeline helped all of my vendors tremendously. Thank you for the best day ever!

    Luna + Co.'s reply:

    Thanks for your kind words, Kelsey! You and Sam were an absolute joy to support! Congratulations again!!
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  • Jessica
    Jessica S. Sent on 11/17/2023
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    Lifesavers!

    Alex and her team were truly lifesavers. We hired Alex as our Day-Of Coordinator and it was the best decision. We had check-in calls leading up to the day, she gave great recommendations for vendors, she gave reassurance when I was panicking, and overall her communication was wonderful. She was responsive and always helpful. The day-of went super well due to her and her team running the show. I was able to breathe knowing she was directing everything, which led to me actually enjoying all the special moments. I highly recommend Alex to all brides!

    Luna + Co.'s reply:

    Thank you, Jess! What a beautiful weekend to be a part of! Happy, happy, happy marriage to you and Taylor!
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    Kendra T. Sent on 11/17/2023
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    Alexandra is the best!

    Alexandra was incredible every step of the way. From our first meeting together, to the day of the wedding, I had full trust in her. She made sure everything went smoothly before, during, and after the wedding so that I could fully enjoy and be present for the day. Every idea and plan we ran by her was well executed and I’m just so so thankful! If you’re wondering if you should spend the money on a wedding coordinator, the answer is 100% yes. Thank you for everything, Alexandra!

    Luna + Co.'s reply:

    Thank you so much for entrusting me with your big day! What an absolute joy to get to know you and Nick!
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    Marissa E. Sent on 12/19/2023
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    Events by Alexandra is the absolute best

    We hired Alexandra as our day of coordinator and honestly, I wish we could've hired her to plan our wedding from start to finish. We knew the moment that we met with Alexandra that we would be in great hands. Alexandra checked in with us constantly, coordinated with our vendors, created our timeline, ran our rehearsal and dinner, set-up and tore down our ceremony and reception, kept everything running smoothly and so much more. She is SO organized which is return kept me organized. Our parents and bridal party had nothing but amazing things to say about Alexandra, and we all are so grateful to her for making our day perfect. Rest assured that if you have the opportunity to work with Alexandra, you're guaranteed the best wedding day and you won't worry about a thing. Working with Alexandra is one of the parts that I miss about wedding planning!

    Luna + Co.'s reply:

    You're the sweetest, Marissa! Thank you so much! Such a pleasure to be there for your wedding weekend! Happy Holidays!!
  • C
    Claire T. Sent on 11/26/2023
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    Incredible and sweet day of coordinator!

    Alexandra is amazing! As our wedding approached, we realized how helpful a day-of-coordinator would be and thankfully Alexandra was ready to jump in and learn about our vision for the wedding and quickly became acquainted with our vendors! She made sure our wedding weekend went smoothly and I do not know what we would have done without her! She was patient, resourceful, and professional!

    Luna + Co.'s reply:

    Thank you, Claire! What a fun weekend celebrating you and Cam! So grateful to have been part of your team!
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    Shelby L. Sent on 12/05/2023
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    Amazing and helpful

    We were planning a wedding in St. Louis from out of town and Alexandra was there for us every step of the way! She did a great job communicating with vendors and supporting us. She was great when we had an issue with our venue the day of and handled it so well!

    Luna + Co.'s reply:

    Thanks for the kind words, Shelby! Such a pleasure to be a small part of your big day! Happy Holidays!
  • Jewels
    Jewels G. Sent on 04/10/2024
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    Do yourself a favor and hire them immediately!

    I can't say enough positive things about this team! They are absolutely WONDERFUL to work with - from start to finish, their communication was excellent, their organizational skills and suggestions were top notch, and they're just fun to be around. They worked their butts off on our project and they were incredible in every aspect of our shoot. Not only did they recommend other excellent vendors, but they executed everything flawlessly. I love these girls and can't wait to work with them again!

    Luna + Co.'s reply:

    You're the sweetest, Jewels! What an absolute pleasure to work with you! Cannot wait for next year!
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    Tara C. Sent on 11/05/2023
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    Events by Alexandra is the best!

    I highly recommend working with Events by Alexandra for your wedding! She was organized, professional, and so helpful. She went above and beyond for us to make sure our wedding day was stress free. She managed all of our vendors and made sure both the wedding ceremony and reception went smoothly. If you are looking for a wedding coordinator look no further!

    Luna + Co.'s reply:

    Thank you so much, Tara! What a pleasure to be there for you and Bryan! Wishing you and yours a Happy holiday season!
  • L
    Lisa S. Sent on 02/25/2022
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    Easy and Affordable

    I highly recommend Alex. She was very responsive and did everything she could to make our event great.

    Luna + Co.'s reply:

    Lisa, Thank you for the kind words and for allowing me to help with your event. Hope you're well! - Alexandra
  • K
    Kevin Sent on 03/07/2023
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    Not worth the money

    We strongly encourage working with a more established, reliable day of coordinator for your wedding. My fiancé and I had booked Alexandra for several months and started working with her for our wedding and decor. Two of the main reasons we booked with Alexandra were that she assured us that she’s never missed a wedding, and also because of the immense help she was going to provide with her decor options and inventory. We missed a red flag that her contract says she can cancel at anytime without any backup person to take her spot and it does not make clear what happens to the free items she was lending you if she suddenly cancels.

    A few weeks ago, Alexandra notified us suddenly over text message only (no phone call) that she would no longer be available for our wedding because she scheduled her wedding on the same weekend. Shocked is an understatement for how disrespected we felt that Alexandra even considered herself available on our date. Making matters worse, Alexandra offered very little forethought or support to support us in our transition given the sudden stress she caused us. We got a refund on her services but we feel that Alexandra did not at all think through how heavily we were depending on her decor when she canceled on us.

    At least 50% of the decor (hundreds of dollars worth) we were going to use was from Alexandra’s free inventory and she had already told us we could use it in writing. Alexandra knew we had an extremely tight budget for decor. Instead of offering us the courtesy of still lending the items she already told us we could reserve, we felt like we had to beg for Alexandra to consider it. Even then, she was still offering the items at higher prices and then she suddenly withdrew that option from us as well. To my horror about a week later, I saw Alexandra selling the items on Facebook marketplace. It speaks volumes that rather than working with a client she knew was depending on her, she sold the items instead. Alexandra even suggested that we buy items from a place like Amazon within 30 days of our wedding, open them, and then return them given how expensive it would be for us to replace her decor, which we felt was extremely unprofessional.

    We felt a lack of concern or respect for us in how Alexandra handled this situation. We would have expected her to go above and beyond in helping us to find alternatives and to have a far better plan for what to do about the decor we were going to use, but instead we felt we were given the bare minimum. It has added so much stress to us how poorly we feel we were handled and that we are back at the starting line to have to find a good coordinator, even though they may not be available for our date any longer.

    If we could go back, we would not book with Events by Alexandra just to save money. Actions are more important than words of "I'm sorry." We have learned you should not book a coordinator who has no management and no one to replace their services given their sudden unavailability. This situation could have been handled so so much better to support my fiancé and I. This has been by far the worst part of our wedding planning so far and a true horror story of our experience.
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