Madison Marriott West Reviews
Reviews
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4.7 out of 5 rating
4.7 out of 5 rating
11 Reviews
93% recommend it
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Mhayette C. Sent on 02/07/2020
Everything was perfect! The staff and the newly renovated hotel is a bomb. Love it!
Our wedding was remarkable and that night it all came together. The banquet staff took really good care of us. Casey, our wedding coordinator was amazing! Easy to work with and very efficient. She helps us with all the ideas and what needed to be done. And even though our wedding was on the Thanksgiving week she was there to make sure that everything runs smoothly. Once the event is done, we went to our room and Casey had prepare us cheese platter and chocolate covered strawberries with a bottle of wine and beer. They also have given us free breakfast the next day. Truly the service and hospitality is our beyond expectations. -
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Kathy Sent on 06/10/2019Fantastic venue!
The Marriott came to our rescue when our original wedding venue didn't work out and we contacted them to see if we could hold just our wedding there because we already had a reception venue at another place. Casey helped us plan our perfect wedding in front of their fountain. Even with construction at the hotel, they went above and beyond to make sure it still looked wonderful for us. They helped us and our photographer make our picture dreams with the glass elevators come true and helped us with the bubble sendoff. They also surprised us with cake and champagne in our room. We were very very happy with how everything went and are so thankful to them! It was the perfect day! -
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Megan Sent on 06/07/2009They were great, we got to go and decorate the room at 8am, and our reception didn't start until 5pm. There was always a server handy if we needed anything and the food was great! We had a great experience with them! -
Lauren Sent on 10/31/2017Our daughter had her wedding reception here. Everything went smoothly. We had additional time to set up and take down. The event planner changed during the course of planning buy Eric made this transition smooth and offered much in suggestions and assistance. The next morning breakfast was a nice touch.
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Sarah M. Sent on 08/13/2022Beautiful Reception Venue with Great Food
We had a cocktail hour in the waterfall atrium and our wedding reception in the ballroom on 06/25/22. Everyone commented on what a beautiful and perfect wedding it was, the Madison Marriot West as a venue included. It was elegant and romantic. Many guests commented on how great the food was, too. We liked getting to choose how much of the ballroom the rent given the anticipated number of guests and considerations for physical distancing during a pandemic. We were very pleased with our wedding reception experience and service. -
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Brant Sent on 10/08/2012Day-of service was pristine. It was perfect, everything came together beautifully. The hotel was highly received by all guests.
However, correspondence before the day of the wedding was severely lacking. We literally didn't know what was happening until 3 days before the day of.
Also, there was also a soccer tournament that same weekend, which the kids who participated decided to play "elevator tag" with the only 2 elevators in this 10 story hotel. It made traveling to rooms very frustrating.
Lastly, there were many complaints of one of the bartenders, apparently he was making incredibly weak drinks, and substituting rail liquor for anything top-shelf as requested.
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