Marquee House of Letters Reviews

Reviews

• Albin Sent on 07/21/2021
  5 out of 5 rating

  5.0
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  Amazing work

  Marquee house of letters did the marquee letters for our wedding which we had set up at our sweetheart table and it looked amazing! Their letter were huge, bigger than we expected and it looked so good with our decor! They followed up with us for everything.

  Marquee house of letters did the marquee letters for our wedding which we had set up at our sweetheart table and it looked amazing! Their letter were huge, bigger than we expected and it looked so good with our decor! They followed up with us for everything.

  Marquee House of Letters's reply:

  Albin,
  Thank you so much for taking the time to leave us a review! Your wedding venue looked amazing once everything was put together! Thank you so much for sharing your special day with us!
• Susan Sent on 11/06/2018
  5 out of 5 rating

  5.0
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    5.0

  The best!

  Professional!!
  I will definitely use again

  Professional!!
  I will definitely use again
• Aurora Sent on 06/20/2018
  5 out of 5 rating

  5.0
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    5.0

  Excellent service and very professional. Letters were a hit at our event and gave the perfect touch to our venue and our Quinceañera!

  Excellent service and very professional. Letters were a hit at our event and gave the perfect touch to our venue and our Quinceañera!
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• Chrystal Sent on 01/01/2018
  5 out of 5 rating

  5.0
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  So thankful I was able to find MHL! The letters are big and beautiful! Patrick was super sweet and helpful. He did the set up and breakdown. Definitely going to refer them to my friends!

  So thankful I was able to find MHL! The letters are big and beautiful! Patrick was super sweet and helpful. He did the set up and breakdown. Definitely going to refer them to my friends!
• 
  User2564055 Sent on 03/29/2016
  5 out of 5 rating

  5.0
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  Having large marquee type letter lights was something we’ve always wanted but knew it was incredibly expensive to get what we want per letter….about 250-300 each. We wanted our wedding hashtag #JulieWedsWill so we knew it wouldn’t be feasible. That is until we found Patrick/Olha for Marquee House of Letters! They are the only ones in Houston that rents out letters and puts them together for you. They are simply amazing, one as people and two as wedding vendors. They showed up the second our ballroom was open to put this together…whole set up was about 6 feet tall and 25 feet wide. Our hashtag was the hit of the wedding with tons of people taking pictures with it. This was by far our best investment and probably our best pictures! We couldn’t have been happier and glad we booked them!

  Having large marquee type letter lights was something we’ve always wanted but knew it was incredibly expensive to get what we want per letter….about 250-300 each. We wanted our wedding hashtag #JulieWedsWill so we knew it wouldn’t be feasible. That is until we found Patrick/Olha for Marquee House of Letters! They are the only ones in Houston that rents out letters and puts them together for you. They are simply amazing, one as people and two as wedding vendors. They showed up the second our ballroom was open to put this together…whole set up was about 6 feet tall and 25 feet wide. Our hashtag was the hit of the wedding with tons of people taking pictures with it. This was by far our best investment and probably our best pictures! We couldn’t have been happier and glad we booked them!
• Callie A. Sent on 01/05/2016
  5 out of 5 rating

  5.0
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  Patrick was awesome! He brought the letters early and stayed late to help pick them back up. I wish I could upload a picture on here of how awesome his letters were! We booked them rather late and it was no problem at all. I have had many people ask me where we rented our letters from! Thank you Patrick!!

  Patrick was awesome! He brought the letters early and stayed late to help pick them back up. I wish I could upload a picture on here of how awesome his letters were! We booked them rather late and it was no problem at all. I have had many people ask me where we rented our letters from! Thank you Patrick!!
• 
  User2458008 Sent on 12/08/2015
  5 out of 5 rating

  5.0
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  We rented letters from here not for a wedding, but for Christmas décor at church, and had a great experience. Couldn't find anyone else doing something like this in our area, and we're in San Antonio. Patrick drove the letters all the way from Spring so we could rent them for a whole month! Fantastic company doing a great job. The letters were beautiful. Amazing quality of product and service. We hung them (6 letters—SAVIOR) from the ceiling among some Christmas trees on the ground and the effect is stunning!

  We rented letters from here not for a wedding, but for Christmas décor at church, and had a great experience. Couldn't find anyone else doing something like this in our area, and we're in San Antonio. Patrick drove the letters all the way from Spring so we could rent them for a whole month! Fantastic company doing a great job. The letters were beautiful. Amazing quality of product and service. We hung them (6 letters—SAVIOR) from the ceiling among some Christmas trees on the ground and the effect is stunning!
• Jana Sent on 10/27/2015
  5 out of 5 rating

  5.0
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  By far the best part of our décor. We rented LOVE in 3' tall marquee letters. This vendor, although he told me was new, did an outstanding job: Showed up on time, setup the beautiful, magical letters, and picked them up the same evening. Affordable and made a huge impact. Everyone loved them!

  By far the best part of our décor. We rented LOVE in 3' tall marquee letters. This vendor, although he told me was new, did an outstanding job: Showed up on time, setup the beautiful, magical letters, and picked them up the same evening. Affordable and made a huge impact. Everyone loved them!
• Flower Sent on 10/14/2015
  5 out of 5 rating

  5.0
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    5.0

  2 months before our wedding. I saw a post on a facebook group called bride to bride about a girl looking for marquee letters for her wedding day. A lot of the people on the post suggested House of Letters. I went to their website and saw their photos and I just knew I needed the giant 3ft Mr. & Mrs. letters at my wedding. I talked it over with my fiance (now husband) and he said if they were reasonably priced we would get them. I emailed them and they were super quick in responding. Patrick let me know of all the different packages they had available. Of course I already knew I wanted the Mr. & Mrs. We went ahead and booked them and I am beyond happy we did. They were a great background to our pictures and everyone kept saying how cool and unique they were. I have 2 friends getting married next year and they have already asked me for their contact info. He was the last vendor I booked and I'm so happy I did!

  2 months before our wedding. I saw a post on a facebook group called bride to bride about a girl looking for marquee letters for her wedding day. A lot of the people on the post suggested House of Letters. I went to their website and saw their photos and I just knew I needed the giant 3ft Mr. & Mrs. letters at my wedding. I talked it over with my fiance (now husband) and he said if they were reasonably priced we would get them. I emailed them and they were super quick in responding. Patrick let me know of all the different packages they had available. Of course I already knew I wanted the Mr. & Mrs. We went ahead and booked them and I am beyond happy we did. They were a great background to our pictures and everyone kept saying how cool and unique they were. I have 2 friends getting married next year and they have already asked me for their contact info. He was the last vendor I booked and I'm so happy I did!
• Karla Sent on 05/27/2015
  5 out of 5 rating

  5.0
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  I absolutely loved the Marquee Lights at my event. They provided an amazing atmosphere along with all the other components of the wedding. It is a one of a kind detail that is personalized. The vendor is easy to deal with they made sure they delivered the letters in a timely manner and also made sure they were set up for us. It was an amazing experience. If you are looking for a WOW! factor for your wedding this is an affordable one! So happy I found them in time :)

  I absolutely loved the Marquee Lights at my event. They provided an amazing atmosphere along with all the other components of the wedding. It is a one of a kind detail that is personalized. The vendor is easy to deal with they made sure they delivered the letters in a timely manner and also made sure they were set up for us. It was an amazing experience. If you are looking for a WOW! factor for your wedding this is an affordable one! So happy I found them in time :)
• Amanda Sent on 08/02/2019
  4.6 out of 5 rating

  4.6
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    5.0
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    3.0 out of 5 rating
    3.0
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  Beautiful!

  These Marquee Letters were a beautiful accent to our wedding and a great photo backdrop. Would highly recommend.

  These Marquee Letters were a beautiful accent to our wedding and a great photo backdrop. Would highly recommend.
• Michelle Sent on 11/13/2017
  2.6 out of 5 rating

  2.6
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    1.5 out of 5 rating
    1.5
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    3.0 out of 5 rating
    3.0
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    3.0
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    2.5 out of 5 rating
    2.5
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    3.0 out of 5 rating
    3.0

  **Update to my below review. I recently got all of my professional photos back from the photographer at our wedding. The NUMBER 1 reason why I wanted these letters present at my wedding was to photograph them and use an enlargement as a focal point in our new house after the wedding. it is now coming to my attention, upon reviewing my photos, that a light bulb was missing from one of the letters and it is highly noticeable. Super disappointing!!
  
  My husband and I got married at Waterpoint Premier Lakeside Venue on November 3, 2017. I signed a contract with Marquee House of Letters and paid in advance to the wedding date. This was the one item at our wedding that I was most excited about, so naturally I could not wait for the letters to arrive when the big day finally came. Per our contract, the letters were supposed to be set up no later than 2pm and I even reached out to Patrick a few weeks in advance to confirm the time. However, my letters did not arrive until after the ceremony (around 6pm). My day of coordinator noticed that we were getting close to set up time, but we allowed a little extra time for traffic etc, before we started to worry. When 3pm came and we still had no letters we called and asked where they were. They told my coordinator that they had a "shipment" arrive that day and were an hour and a half away... I eventually got the letters and they looked amazing outside the venue at night; however, I was disappointed that they were not set up per the contracted/agreed upon time. A shipment being delivered should not have interfered with my big as especially since both parties signed a contract - poor planning/time management in my opinion. After much back and fourth from my coordinator and and Marquee House of Letters, I was issued a partial refund as the contracted services were clearly not provided to me. I am at least thankful that they attempted to compensate me for their mistake.

  **Update to my below review. I recently got all of my professional photos back from the photographer at our wedding. The NUMBER 1 reason why I wanted these letters present at my wedding was to photograph them and use an enlargement as a focal point in our new house after the wedding. it is now coming to my attention, upon reviewing my photos, that a light bulb was missing from one of the letters and it is highly noticeable. Super disappointing!!
  
  My husband and I got married at Waterpoint Premier Lakeside Venue on November 3, 2017. I signed a contract with Marquee House of Letters and paid in advance to the wedding date. This was the one item at our wedding that I was most excited about, so naturally I could not wait for the letters to arrive when the big day finally came. Per our contract, the letters were supposed to be set up no later than 2pm and I even reached out to Patrick a few weeks in advance to confirm the time. However, my letters did not arrive until after the ceremony (around 6pm). My day of coordinator noticed that we were getting close to set up time, but we allowed a little extra time for traffic etc, before we started to worry. When 3pm came and we still had no letters we called and asked where they were. They told my coordinator that they had a "shipment" arrive that day and were an hour and a half away... I eventually got the letters and they looked amazing outside the venue at night; however, I was disappointed that they were not set up per the contracted/agreed upon time. A shipment being delivered should not have interfered with my big as especially since both parties signed a contract - poor planning/time management in my opinion. After much back and fourth from my coordinator and and Marquee House of Letters, I was issued a partial refund as the contracted services were clearly not provided to me. I am at least thankful that they attempted to compensate me for their mistake.
• Brunoortega Sent on 11/22/2019
  1 out of 5 rating

  1.0
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  never answer my e mails and phone

  they never answered my emails , no phone . bad service

  they never answered my emails , no phone . bad service

  Marquee House of Letters's reply:

  Bruno,
  Thank you for taking the time to write a review.
  We have checked all of our records and do not see any messages / emails from you.
  
• M Sent on 05/11/2018
  0.5 out of 5 rating

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  Not sure how they have such good ratings on here. I was very excited to book after reading the reviews but I have yet to get a contract sent over after trying for 4 months. (Feb-May) Practically every text has been unanswered. The only reason I kept trying was because of the price. At first I didn't know if this lack of professionalism was just in my case, but I see another bride on here also had issues with communication from this company. Glad I saw this now, instead of having to deal with a headache and disappointment later on my wedding day. Going with Illuminated Events Co. They are around the same area, and same price per letter.

  Not sure how they have such good ratings on here. I was very excited to book after reading the reviews but I have yet to get a contract sent over after trying for 4 months. (Feb-May) Practically every text has been unanswered. The only reason I kept trying was because of the price. At first I didn't know if this lack of professionalism was just in my case, but I see another bride on here also had issues with communication from this company. Glad I saw this now, instead of having to deal with a headache and disappointment later on my wedding day. Going with Illuminated Events Co. They are around the same area, and same price per letter.