Marriott St. Louis Grand Reviews

Our wedding was a dream come true! During our tour, Brittany did a fantastic job painting the picture for our special day, showing us the various options. When I saw the Crystal Ballroom, I literally said "wow".

When we met Quinton, our Event Manager, it was like he was a long lost relative. He was so personable and just as excited about our big day as we were! We felt that same energy through the day-of, morning brunch and after. He really understood us as a couple and was super helpful in making sure the day was everything we dreamed. Highly, highly recommend!!

The Marriott St. Louis Grand wowed us at first site. The space was gorgeous and exactly what we were looking for. Staff was amazing through the planning process and even more amazing the day of our wedding. The food was delicious. Kudos to Chef Rico and team. The sleeping accommodations met the needs of us and all
Of our guest rooms

My husband and I decided on the Statler Ballroom and it was an incredible experience!! Words cannot describe how happy we were with this choice. We made this decision early in the planning process and it really laid the foundation for the wedding as a whole. Melissa was our event coordinator and she really did everything possible to make us feel comfortable and make sure our needs were met. We felt cared for in every way. Alison (Sales Manager) was a joy to work with at the beginning when we were crafting the food & beverage package. She was very reasonable in accommodating our requests and we felt we could really trust the entire team. It was the perfect venue for out of town guests. There is nothing like the Statler in St. Louis – go for it and you won’t be disappointed! They have an amazing Executive Chef and their options are truly wonderful.

Our wedding reception at the Marriott St. Louis Grand was more beautiful than we had imagined. The Statler ballroom was elegant and romantic, the cuisine was superb, and the staff was friendly and attentive to our guests. More importantly, our event timeline was well orchestrated and organized and that is all thanks to our Event Coordinator, Shelby Robbins. Shelby was my right hand during the wedding planning process. She was extremely organized, responsive, helpful, professional, and well-mannered. She coordinated the reception timeline and asked very detailed questions to ensure our reception was exactly how we envisioned. I provided Shelby with notes on how to arrange my décor (vases, guest book table, etc.) and it was all set up meticulously and exactly as I instructed. Shelby was a stress reliever for me during the planning process, and I appreciated her accountability and her willingness to bend over backwards for me. The Marriott brand is known for its exclusive and exquisiteness and Shelby is a perfect representative of that. We cannot thank her enough for her assistance during the past year. She truly made our reception beautiful and absolutely perfect.

Hotel service was great. Food was outstanding.

Professional staff, beautiful event space

The Renaissance was an exceptional place to have our Wedding Reception. The Crystal Ballroom has no equal in St. Louis and it's a guarantee that the Reception will be something that every guest will remember. The hotel Wedding coordinators, Heather and Jennifer, were amazing. Professional and hard-working---they will take care of everything and you do not need to worry about any of the details for the special day!

I had my reception in the Statler Ballroom at the Renaissance Grand Hotel in St Louis this past September and we had an amazing night! The food is excellent, the ballroom is gorgeous, complete with a built in bar, high ceilings, marble neutral color flooring, private restrooms, and huge windows and the staff is excellent. In specific, our Event Coordinator, Alyssa Como, was an absolute treat. Alyssa was not only fun to work with, she was on top of everything imaginable. She really thought of everything and clearly made it her personal goal to make sure our night was perfect. Her attention to detail, follow up, overall communication, and professionalism made the entire planning process a breeze. The Banquet Manager, chef, and wait staff were all awesome as well. Our night picked up more towards the end (dancing, etc) and the banquet manager allowed the DJ to play several extra songs to really close the night out on a high note. She was extremely accommodating, friendly, and a pleasure to work with. Although that may seem like a small detail, it definitely did not go unnoticed by myself, as well as the other guests.

Simply amazing. If you want to be ensured you are going to have an amazing wedding, from the food, to the bar, to the venue, this is the place you want to pick! Everyone was amazing, especially the event staff. The bartenders poured generous drinks and made sure to attend tot he bridal party and my elderly grandmother, which made her very happy! If you can choose your coordinator, definitely pick Alyssa Como! She rocks at what she does and is such an awesome person too! She made everything come together flawlessly!

We were thrilled with the Renaissance Grand. The ceremony room and Statler Ballroom are beautiful spaces. Everyone we worked with were utter professionals. John and Liz were amazing, as were all the servers and staff. Our guests raved about the food. The servers kept checking on my husband and I to make sure we were taken care of.

I did not have to worry about setup- we brought all our centerpieces, alter arrangements, aisle runners, decorations, and the hotel staff set them all up. Likewise, they collected and stored everything until the next day when I could pick them up. They were also very thoughtful- our gifts and a slice of wedding cake were brought to our bridal suite, and there was champagne waiting for us.

Having our wedding here was the best decision we made! I am very grateful to the staff of the Renaissance Grand for making it a memorable day!

We could not have been happier with the team down at the Renaissance St. Louis Grand. From the initial meeting to the actual night, everything was done with detail and class. The food tasting was more then we could have imagined. We wanted to tweak one of their options and the chef took the time to prepare an item for us outside of what he had already prepared. Being able to take everything down to the venue the Tuesday before the wedding was such a great mind relaxer. After the final meeting on Tuesday, we knew there was nothing to worry about at the reception. I was floored when I walked in the venue after our ceremony and saw how gorgeous all the ideas turned out. The Crystal Ballroom could not be more charming. The food was AMAZING and we had sooo many compliments on the venue and how no one knew St. Louis had such a gem. Truly appreciated everything the staff did for us especially our coordinator Trish Foxe.

I had my wedding ceremony and reception in the Statler room of the hotel. You step into the room and it seems as if you transport into a different time. The details of the room are amazing. The pillars and floor are marble. The ceiling is wedgwood. No other venue in town compared to this room. I knew from the moment I walked in that this is where I was getting married.

The hotel staff is fabulous. Every person I worked with went above and beyond to make my day as perfect as it could be....and I must say that my day turned out exactly as planned. I could not have been happier with the results. If you book your wedding at this hotel, you will not be disappointed. I wish I could re-live the wedding day all over again. I had the best time!! And I received so many complements from family and friends on how the wedding turned out and how the staff performed.

I had my wedding at Renassiance Grand in the Crystal Ballroom and it was absolutely incredibe. Not only is the venue beautiful, but the staff is amazing. Corri was so helpful and nice. Liz made sure that everything went perfectly that day. I did not have to worry about a thing. The food was incredibly good as well. Our guests could not stop talking about what a wonderful reception we had!!!

The Renaissance Grand Hotel was absolutely beautiful and we had a great experience working with them. Katie Vreeland was our sales manager and John Nelleson was our event manager; Katie sold the place and John went above and beyond with delivering. In my other life, I am a corporate event planner and I was concerned that during my wedding I would be more of an event planner than a bride which was not the case at all. I completely trusted John and was able to really let go, relax, have fun and enjoy my wedding. The venue is absolutely stunning but the staff was incredibly hospitable and helpful. We brought a bunch of candy for a candy buffet, John and his staff turned it into beautiful decor and put the candy buffet together in a beautifully artistic way. He also put the flowers on our wedding cake and it looked beautiful! One of my favorite memories from that night was John finding me and my now husband to show us how they transformed the Crystal Ballroom from a ceremony to the reception; it was so nice to be able to share that moment before all of the guests saw it. I can't say enough about the Renaissance Grand Hotel, if you choose them you will not be disappointed!

Everything was wonderful, they took care of everything for you. All my gifts were put into my room for me and all the guests loved the food. This was just the place for my reception, and it was just beautiful. They were more than accomadating.

Our daughter and son-in-law selected the Crystal Ballroom at the Marriott Grand for their wedding reception and it was a beautiful venue and wonderful evening. Their event coordinator was wonderful to work with during the planning process and the actual event. The reception was such fun and we are very grateful for the wonderful memories.
Thank you!

I had both my ceremony and reception at the hotel. All the staff here is a delight to work with and they really went above and beyond to make my wedding day special. I was in St. Louis looking at other venues by myself, and had only recently communicated with this vendor before my trip -but didn’t have an appointment. I had some extra time and gave them a call and they were more than happy to accommodate and show me the venue space on the fly (like 5 minutes notice). I also had a very strict budget and they worked with me to give me the dream wedding I could afford. The wedding coordinator I was assigned to, Alyssa Como was also wonderful - I did not need to hire a wedding planner (or day of planner) with her- she made sure everything was taken care of and I did not spend my wedding worrying about anything other than enjoying myself!

Incredible place to have a wedding. They work with you on you're every desire for your big day. I could not have been happier with this reception site.

We had our wedding ceremony and reception at Renaissance St. Louis Grand Hotel, now known as the Marriott Grand, in the Crystal and Statler Ballrooms. Such an elegant venue! We couldn't have asked for better service! Their willingness to accommodate our wedding requests and our guests was awesome. We had some scares when we noticed months before our wedding the hotel was undergoing major renovations. We weren't informed of this prior to signing our contract, almost 18 months in advance, so we were quite disappointed and nervous. Hotel staff assured us the renovations should be completed prior to our wedding so we were definitely on pins and needles. Renovations were complete a couple of weeks before our wedding and we couldn't have been more pleased. The new space and rooms were magnificent! Our guests were ranting and raving about the quality of this hotel, the level of service that was provided, and the elegance of our wedding....a job well done! Thanks Marriott Grand for helping to make our wedding so special.

I cannot say enough great things about the Renaissance Grand hotel and the Crystal Ballroom. Katie Vreeland was wonderful and easy to work with and our even manager Kristin Sanders was absolutely amazing. The banquet staff made our wedding even more impressive with their service and the food. All our wedding guests raved about the venue, the service and the food. They pride themselves on service at the Renaissance (and you definitely pay for it with the 24% gratuity), but it is well worth it!

What a gorgeous venue. We were treated like royalty!

The event was absolutely amazing. The staff at the Renaissance was very professional, on top of all the details and created the best experience for all the guests - especially the wedding party! I would recommend this venue to anyone. It isn't cheap but the quality and execution of the event made up for it!! Well worth the money!

The only thing I did not like about them is that they changed their name to the Marriott and didn't let any of us know. Our guests were circling around and getting lost because they didn't think it was a Marriott. Other than that, it was good.

My wife and I held our wedding reception at the Renaissance Grand Hotel in Downtown St. Louis in April 2014. Our wedding coordinator was Robert Olsterholm. Robert inherited our event from a previous coordinator. When we first learned that our original coordinator was no longer with the company, my wife and I were nervous. After an initially rocky transition, Robert took control and made sure no detail was forgotten. Robert is a fantastic coordinator who will take the time to make sure ever detail of your wedding is exactly the way you envision. The Renaissance itself overs a number of fantastic venues to host your wedding reception and cocktail hour. We hosted our cocktail hour on the 21st floor of the hotel which provided stunning views of downtown St. Louis. Our friends and family raved about the great food, historic venue, fantastic guest rooms, wonderful staff, and attention to detail that Robert and the Renaissance provided. While the price may not fit every budget, the Renaissance is willing to work with you to make sure you get the most for every dollar you spend. I would highly recommend the Renaissance, and Robert Olsterholm!

The Renaissance Crystal Ballroom was an absolutely gorgeous venue for my wedding reception! The room is stunning. My experience with the staff, however, was not the best. Unfortunately, I was assigned several planners. The first two were a delight to work with, but the final planner was disorganized, unprofessional, and at times rude. I had to hire an outside planner to help with the final details because I did not trust that everything would go as I wanted it to. This is hopefully just a fluke though, because like I said, the other planners were great. Even though I didn't have the best experience with the planner I was given, I would recommend this venue. Classy, elegant, and beautiful.