Maryland Event Rentals Reviews
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6 out of 5 rating
9 Reviews
92% recommend it
-
Jessica Sent on 01/17/2022
Great experience with Maryland Event Rentals
My spouse and I used Maryland Event Rentals for our wedding at the Gambrill State Park Tea Room. The space comes with some furnishings, but to really class it up a bit more, we went with Maryland Event Rentals and used the white Chiavari chairs, half-moon table as our sweetheart table, and a combination of high rounds for cocktail hour and short rounds to help maintain social distancing for our guests, as well as linens and plateware. I worked with Jessica M, she helped organize an appointment to visit the storefront and get a feeling for the items, and she was very responsive to questions and updates as we got closer to the date. The drop-off and pick-up of items went very smoothly as well, we really enjoyed working with this company.Maryland Event Rentals's reply:
Jessica,
Thank you so much for this wonderful review! We are so happy to hear you had such a good experience with our team and that we were able to assist you in creating the look you wanted for your wedding. We take pride in walking our clients carefully through the rental process and always keeping them in the loop. It was a pleasure to work with you and we appreciate you taking the time to leave this review!
-
-
![Kayla]()
Kayla Sent on 08/26/2019So professional and great price!
Maryland Event Rentals was perfect for our wedding day! Dominique was our point of contact and from start to finish he was so helpful in getting us what we wanted within our budget. We were having an outdoor wedding on a family farm, so we needed to rent EVERYTHING. We researched a lot of rental companies and are so happy we picked this one. The crew arrived when they said they would a few days before the wedding, set up the tent, and provided us with exactly what we needed. The day after the wedding they picked up everything as scheduled. Very professional. Would recommend to anyone in the area!Maryland Event Rentals's reply:
Hello Kayla, Thank you for leaving us such a wonderful review. We are thrilled that you were happy with our services. Our company values put customer satisfaction as top priority and we are committed to our customers. Maryland Event Rentals dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We look forward to serving you again. -
![Keela]()
Keela Sent on 10/06/2016These guys are great! I had to have made 5 changes, including one the day before the wedding...and ALL were responded to instantly and with amazing accommodation. I couldn't be more grateful for the effort they put into making this a stress-free transaction. I rented 150 chairs and 12 round tables...all were great. Thanks for everything! -
User1605612 Sent on 05/02/2014I had a large barn wedding that involved a lot of rentals, and a lot of changes. Dominique never flinched, always so professional and pleasant to deal with. He quickly made changes to our order & would email me an updated order form. His storefront is terrific, and he took so much time with us during our initial meeting to make sure we knew all our options. Delivery and breakdown were both as smooth as can be! -
User2396117 Sent on 10/28/2015We used Maryland Event Rentals for our wedding in the fall of 2014. It took me over a year to no longer be angry with the situation to write a level-headed review. The rentals items themselves (tent, tables, chairs, dance floor) were fine; the customer service leading up to the day was OK; the customer service the day of the set up – HORRIBLE!
The good: affordable prices, easy to book and fairly easy to make changes to the order.
The bad: We previously discussed on the phone that the set-up would take place late morning/early afternoon on Friday, day before the event, so that we would have plenty of time to decorate before rehearsal dinner at 7pm. The morning of, I emailed Dominique (the owner) trying to get a confirmation of when the set-up crew would be at location, this is the entire email I got as a response: “This afternoon” – extremely detailed, right? After many calls and an unresponsive set-up crew, they finally showed up at our location right before 7pm, forcing the father of the groom to stay behind and wait for the crew to finish up, and being late to the very own rehearsal him and my mother-on-law planned for us. With the set-up delay, we were not able to decorate the day before, which forced our friends and family (who were planning on and were ready to set-up on Friday) to show up early Saturday morning and rush to set everything up before the ceremony. This delay caused many people in the wedding party to stress out the day before and the day of our wedding (myself included).
I called Dominique the morning of my wedding to express my frustration with the situation and pay the remaining balance. All he did was say something like “Well, the crew was busy at another much bigger set up” and just asked for credit card info. Really!? No apology, none, and of course no discount of any kind.
The only person from Maryland Events Rentals that seem to understand that I was frustrated was Jessica - thank you!
Are you interested?
Send a message