Mason & Friends Salon Reviews

Reviews

• Katelyn Sent on 06/28/2012
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  Mason & Friends did a fabulous job on hairstyles for me, my Mom and all my bridesmaids. There were 7 of us total and they were able to do everyone's hair at one time! Joyce did my hair and it looked beautiful and didn't budge all night long! All the stylists are highly skilled and very easy to work with. Everyone did a different style and they all looked amazing.

  Mason & Friends did a fabulous job on hairstyles for me, my Mom and all my bridesmaids. There were 7 of us total and they were able to do everyone's hair at one time! Joyce did my hair and it looked beautiful and didn't budge all night long! All the stylists are highly skilled and very easy to work with. Everyone did a different style and they all looked amazing.
• Julie Sent on 06/30/2010
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Patty did a beautiful job on my hair for my wedding. I went to her a month prior to get a trial up-do. It turned out pretty nice though we had some trouble with the ribbon I wanted to wear. She said not to worry…that she would work on how to put the ribbon in so it would stay. I have a lot of hair but she was patient. She spent two hours with me as we figured out how to best get all my hair up. When the big day came, not only did she have some ideas about how to keep the ribbon from moving, she was also ready with some other improvements to the original style. It still took two hours to do my hair but it looked gorgeous so was totally worth it.
  
  The cost was reasonable, especially given the time Patty spent on my hair. I believe it was between $125-150 for the trial and day of up-do, combined.
  

  Patty did a beautiful job on my hair for my wedding. I went to her a month prior to get a trial up-do. It turned out pretty nice though we had some trouble with the ribbon I wanted to wear. She said not to worry…that she would work on how to put the ribbon in so it would stay. I have a lot of hair but she was patient. She spent two hours with me as we figured out how to best get all my hair up. When the big day came, not only did she have some ideas about how to keep the ribbon from moving, she was also ready with some other improvements to the original style. It still took two hours to do my hair but it looked gorgeous so was totally worth it.
  
  The cost was reasonable, especially given the time Patty spent on my hair. I believe it was between $125-150 for the trial and day of up-do, combined.
  
• Gaea Sent on 06/07/2010
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  I had hair and make up done at Mason & Friends for me and my wedding party. We were quite pleased with how we looked, and they got us out on time! Since my wedding attendants were all out of towners, they didn't get to show the stylists what they wanted ahead of time- they really did a good job with getting the styles done and making us happy.

  I had hair and make up done at Mason & Friends for me and my wedding party. We were quite pleased with how we looked, and they got us out on time! Since my wedding attendants were all out of towners, they didn't get to show the stylists what they wanted ahead of time- they really did a good job with getting the styles done and making us happy.
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• Amy Sent on 08/02/2009
  3.1 out of 5 rating

  3.1
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    2.0 out of 5 rating
    2.0

  My bridal party and I used Mason & Friends for hair and manicures. Christy did my updo and did a fabulous job. She really is great. Everyone's hair looked beautiful and the nails were perfect. When I called initially, I worked with someone named Jessica to set up our hair appointments. She was very sweet and helpful. However, the front desk person I worked with the day of my wedding was really unpleasant. There was a mix-up concerning the appointment times for the manicures - I believe on her part, not mine - and they did accomodate all but one of my bridal party. However, she was very rude and condescending about the whole thing. When I confronted her about the way my bridesmaids were treated, she did give me a refund for the one manicure that they didn't do, but not without saying that I was wrong. I was really apalled that she was so petty about the whole thing. I had considered returning to their salon becuase I really like the work done by their staff, but she was so unpleasant that I would never return.
  

  My bridal party and I used Mason & Friends for hair and manicures. Christy did my updo and did a fabulous job. She really is great. Everyone's hair looked beautiful and the nails were perfect. When I called initially, I worked with someone named Jessica to set up our hair appointments. She was very sweet and helpful. However, the front desk person I worked with the day of my wedding was really unpleasant. There was a mix-up concerning the appointment times for the manicures - I believe on her part, not mine - and they did accomodate all but one of my bridal party. However, she was very rude and condescending about the whole thing. When I confronted her about the way my bridesmaids were treated, she did give me a refund for the one manicure that they didn't do, but not without saying that I was wrong. I was really apalled that she was so petty about the whole thing. I had considered returning to their salon becuase I really like the work done by their staff, but she was so unpleasant that I would never return.