Memories Films Reviews
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Memories Films
Plano, TXReviews
4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
11 Reviews
87% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.4 out of 5 rating
Awards
11
![WeddingWire Couples' Choice Awards 2011 Winner](https://www.weddingwire.com/assets/img/badges/2011-en_US.png)
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User1848516 Sent on 10/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Robert and the other videographer he brought with him did an excellent job on our wedding day. He has a great eye for capturing perfect moments. Our wedding was on the smaller side, so I requested that they be like "ninjas" and stay out of the way as much as possible. I told them that I understood the shots we got make not look as perfect, but that I didn't want to compromise the intimate feel of our small wedding. He completely followed my request and I barely even noticed they were there. Even with me putting this restriction on them, our footage still turned out incredible!Robert and the other videographer he brought with him did an excellent job on our wedding day. He has a great eye for capturing perfect moments. Our wedding was on the smaller side, so I requested that they be like "ninjas" and stay out of the way as much as possible. I told them that I understood the shots we got make not look as perfect, but that I didn't want to compromise the intimate feel of our small wedding. He completely followed my request and I barely even noticed they were there. Even with me putting this restriction on them, our footage still turned out incredible! -
Quality of service
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Jean Sent on 06/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough good things about the crew at Memories Films. Robert and Javier in particular were a pleasure to work with...professional, personable, and very creative. The end result was absolutely stunning. One of the best decisions we made by far, and I will continue to recommend them to everyone I know!I cannot say enough good things about the crew at Memories Films. Robert and Javier in particular were a pleasure to work with...professional, personable, and very creative. The end result was absolutely stunning. One of the best decisions we made by far, and I will continue to recommend them to everyone I know! -
Quality of service
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Angela Sent on 01/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Memories Films did such an exquisite job at capturing all the moments of our wedding. From sentimental to just plain out fun moments. We stressed that filming from Bridezilla would be in the way of our video but Memories Films did such an excellent job on capturing just us two and our wedding. The time and communication between them was prompt and exceptional. I highly recommend them!Memories Films did such an exquisite job at capturing all the moments of our wedding. From sentimental to just plain out fun moments. We stressed that filming from Bridezilla would be in the way of our video but Memories Films did such an excellent job on capturing just us two and our wedding. The time and communication between them was prompt and exceptional. I highly recommend them! -
Quality of service
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Leah Sent on 10/01/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The film crew at Memories Films was fantastic! I chose them based on their blog and after having met with Josh in person, they won me over with their work and Josh's awesome personality! They were never in my way at the wedding... they were like ninjas with video cameras! They rocked!The film crew at Memories Films was fantastic! I chose them based on their blog and after having met with Josh in person, they won me over with their work and Josh's awesome personality! They were never in my way at the wedding... they were like ninjas with video cameras! They rocked! -
Quality of service
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Eric Sent on 01/10/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional and committed to giving the best product. I am very happy with the final product and service that memories films provided us and would recommend them to any couple. What I liked best about the DVD is how they captured the right emotions and feelings so when I look back on it as if it was a permanent reminder if how beautiful and special that day meant to me.Very professional and committed to giving the best product. I am very happy with the final product and service that memories films provided us and would recommend them to any couple. What I liked best about the DVD is how they captured the right emotions and feelings so when I look back on it as if it was a permanent reminder if how beautiful and special that day meant to me. -
Quality of service
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Elyssa Sent on 04/09/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Working with Memories Films and the whole crew was about as easy as I could have imagined. From start to finish, I received prompt, helpful, kind, and professional communication from the whole staff. The decision to have a videographer was pretty last minute and Paul, Josh, and David handled everything perfectly. They made sure to arrive on wedding day extra early so as to not miss a beat; and they sure didn't! They were even accomodating after the wedding, when I decided I wanted a copy of the wedding speeches. They managed to work in snippets of the speeches into our montage video and get me the raw footage, which I originally did not decide to have. It turned out perfect! I love it! Thanks for everything! Will definitely recommend you in the future!Working with Memories Films and the whole crew was about as easy as I could have imagined. From start to finish, I received prompt, helpful, kind, and professional communication from the whole staff. The decision to have a videographer was pretty last minute and Paul, Josh, and David handled everything perfectly. They made sure to arrive on wedding day extra early so as to not miss a beat; and they sure didn't! They were even accomodating after the wedding, when I decided I wanted a copy of the wedding speeches. They managed to work in snippets of the speeches into our montage video and get me the raw footage, which I originally did not decide to have. It turned out perfect! I love it! Thanks for everything! Will definitely recommend you in the future! -
Quality of service
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Kacy Sent on 12/01/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I chose to use Memories Films for our wedding and could not have been more pleased! The video is absolutely amazing! It is something that we will cherish for the rest of our lives! They did everything we asked and much more! They are so creative and their talent truly shows in their work! I would HIGHLY recommend them!My husband and I chose to use Memories Films for our wedding and could not have been more pleased! The video is absolutely amazing! It is something that we will cherish for the rest of our lives! They did everything we asked and much more! They are so creative and their talent truly shows in their work! I would HIGHLY recommend them! -
Quality of service
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Liliana Sent on 11/09/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Storied Productions did such an amazing job on our wedding video! We really feel like we hit the jackpot with Storied Productions!!! The entire Storied Productions team was such a pleasure to work with, they were generous, and always quick to answered all of our questions. They are beyond talented and have such creativity! All of my friends and family who have seen the wedding video tear up because Storied Productions did such an excellent job of capturing all the romance and the beautiful details in our wedding. I cannot thank them enough for the beautiful video! Thank you for all the hard work you put into this, because of you guys, I now have a video with all the beautiful memories of my wedding day. I highly recommend them to everyone for the beautiful quality of work they produce.Storied Productions did such an amazing job on our wedding video! We really feel like we hit the jackpot with Storied Productions!!! The entire Storied Productions team was such a pleasure to work with, they were generous, and always quick to answered all of our questions. They are beyond talented and have such creativity! All of my friends and family who have seen the wedding video tear up because Storied Productions did such an excellent job of capturing all the romance and the beautiful details in our wedding. I cannot thank them enough for the beautiful video! Thank you for all the hard work you put into this, because of you guys, I now have a video with all the beautiful memories of my wedding day. I highly recommend them to everyone for the beautiful quality of work they produce. -
Quality of service
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Emily Sent on 06/02/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We chose to include videography as a last minute addition before the wedding. We could not be happier that we did. Storied Productions was professional, attentive, and creative. We received our 6-minute highlight video of the wedding day a week after the wedding. The quality and creative technique is up-to-par with many of the highly-sought-after, expensive wedding videographers out there. We couldn't be happier with the video we received and their coverage of the entire event. They captured every moment and we are so happy to have a video to send to friends and family who were not able to make it. Could not reccommend this videographer more.We chose to include videography as a last minute addition before the wedding. We could not be happier that we did. Storied Productions was professional, attentive, and creative. We received our 6-minute highlight video of the wedding day a week after the wedding. The quality and creative technique is up-to-par with many of the highly-sought-after, expensive wedding videographers out there. We couldn't be happier with the video we received and their coverage of the entire event. They captured every moment and we are so happy to have a video to send to friends and family who were not able to make it. Could not reccommend this videographer more. -
Quality of service
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Tiffany Sent on 10/13/20102 out of 5 rating
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Quality of service 0.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Storied Productions was great to work with at 1st as they worked with our price range. When it came to getting what we paid for - they only gave us one video and lost our raw footage which we paid for along with another edited video of our ceremony (since the bride doesn't get to see the wedding). They had no solution to deleting our raw footage and only offered a partial refund.Storied Productions was great to work with at 1st as they worked with our price range. When it came to getting what we paid for - they only gave us one video and lost our raw footage which we paid for along with another edited video of our ceremony (since the bride doesn't get to see the wedding). They had no solution to deleting our raw footage and only offered a partial refund.Memories Films's reply:
Tiffany we are so sorry for your experience with us. We definitely made some mistakes and because of that we upgraded our backup systems to guarantee that we never lose raw footage again. Though we couldn't give you the footage we lost, we refunded you over four times the amount you paid for the uncut film and did our absolute best with the edited short film we did have for you. Thank you so much for your candid review and for being gracious with us. -
Quality of service
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Navin Sent on 08/15/20160.6 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
I really liked Robert initially and was super excited to work with him and the team but after the wedding was over that changed. I had to keep emailing Robert for my highlights and it would take a few emails to get some sort of a response. There were times I had to contact his counterpart, the photographer to have him get me some sort of response. When I received the highlights video, he had used only one of the songs I gave out of the entire list and left out our parents almost entirely. I emailed to ask him to edit and change this because I was truly not happy with the video. It took about an email every week and everyday to get any sort of traction. Once I got my video, I was beyond disappointed. It did not look professional at all. He left out most of the important parts and there was background noise in one of the events. I emailed him upset and asking and pretty much pleading him to change it. After weeks he replied and sent out a new video which looked the same as the first.
Bottom line, if you want to work with a vendor that's not responsive and disappointed with the work then he's your guy. Otherwise there are plenty of great artists out there, consider them.I really liked Robert initially and was super excited to work with him and the team but after the wedding was over that changed. I had to keep emailing Robert for my highlights and it would take a few emails to get some sort of a response. There were times I had to contact his counterpart, the photographer to have him get me some sort of response. When I received the highlights video, he had used only one of the songs I gave out of the entire list and left out our parents almost entirely. I emailed to ask him to edit and change this because I was truly not happy with the video. It took about an email every week and everyday to get any sort of traction. Once I got my video, I was beyond disappointed. It did not look professional at all. He left out most of the important parts and there was background noise in one of the events. I emailed him upset and asking and pretty much pleading him to change it. After weeks he replied and sent out a new video which looked the same as the first.
Bottom line, if you want to work with a vendor that's not responsive and disappointed with the work then he's your guy. Otherwise there are plenty of great artists out there, consider them. -
Quality of service
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