Mermaid Entertainment and Event Center Reviews

Mermaid Entertainment and Event Center
Saint Paul, MN4.9 out of 5 rating, 49 reviews
4.9
49 reviews
Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
49 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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+5
User photos

Weddingwire
4.9/5
49 reviews
Google
4/5
1267 reviews
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Laura Sent on 10/06/20214.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Recently remodeled ballroom is perfect for a wedding!
The Mermaid doesn’t look the grandest from the outside, but it has an event center with two ballrooms. We chose the Coral Bay Ballroom since it had been recently remodeled, and it was BEAUTIFUL. Perfect spot for a wedding reception that didn’t break the bank! They did have a food/beverage minimum that we were required to meet with their catering company, but we didn’t have an issue with that. Natallia worked with us, and despite some email delivery issues, and having a LOT on her plate due to COVID, she made sure everything worked out well for us. For instance, the menu prices had been raised from the time we booked to the next spring when we were choosing...The Mermaid doesn’t look the grandest from the outside, but it has an event center with two ballrooms. We chose the Coral Bay Ballroom since it had been recently remodeled, and it was BEAUTIFUL. Perfect spot for a wedding reception that didn’t break the bank! They did have a food/beverage minimum that we were required to meet with their catering company, but we didn’t have an issue with that. Natallia worked with us, and despite some email delivery issues, and having a LOT on her plate due to COVID, she made sure everything worked out well for us. For instance, the menu prices had been raised from the time we booked to the next spring when we were choosing the buffet, and she gave us the old prices without a problem. She created a room layout plan for us so all the tables, easels for signs, card/gift tables, etc were right where we wanted them. The room also came with linens, silverware and napkins which was helpful, and we were able to order some appetizers for cocktail hour. They had a bar available, which we didn’t use, but I know there were plenty of options. The food was delicious and I know the guests enjoyed it!-
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+2 photos
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Brittany Sent on 10/11/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got married on 9/15/18 in Coral Bay Ballroom. We did the ceremony and reception in the same room with seating at the rounds. Everyone at the Mermaid did such a great job. Responses were timely (I emailed A LOT) no matter how far away or soon the wedding was. Everyone loved the food and our guests loved that there was the ceremony, reception, hotel, bowling alley, bar, and swimming pool all at the same location. It made things so easy! We had our rehearsal in the room the night before and got free bowling with our rehearsal dinner. If your looking for an elegant wedding at an affordable price you won't be disappointed! Our pictures turned out wonderful...We got married on 9/15/18 in Coral Bay Ballroom. We did the ceremony and reception in the same room with seating at the rounds. Everyone at the Mermaid did such a great job. Responses were timely (I emailed A LOT) no matter how far away or soon the wedding was. Everyone loved the food and our guests loved that there was the ceremony, reception, hotel, bowling alley, bar, and swimming pool all at the same location. It made things so easy! We had our rehearsal in the room the night before and got free bowling with our rehearsal dinner. If your looking for an elegant wedding at an affordable price you won't be disappointed! Our pictures turned out wonderful and our guests loved being able to eat appetizers right after we said I Do :) My wedding was a dream come true and I am so happy I chose to have it at the Mermaid.-
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+2 photos
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Jean Sent on 02/20/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had a very positive experience for our son's wedding. It was so nice having everything under one roof! It enabled us to have more quality family and friend time. The Americinn was an excellent accommodation for all our guests and so convenient. Natallia very helpful and quick to respond. The Chef went out of his way to assure we had the meal we wanted. The rehearsal and reception plated dinners were delicious and attractive. Kim, was very attentive to our needs. Making sure we and our guests were cared for. Checking in with us through out both evenings, making sure our event was memorable. The servers were friendly, timely, and accommodating. Thank you all! K&J HasWe had a very positive experience for our son's wedding. It was so nice having everything under one roof! It enabled us to have more quality family and friend time. The Americinn was an excellent accommodation for all our guests and so convenient. Natallia very helpful and quick to respond. The Chef went out of his way to assure we had the meal we wanted. The rehearsal and reception plated dinners were delicious and attractive. Kim, was very attentive to our needs. Making sure we and our guests were cared for. Checking in with us through out both evenings, making sure our event was memorable. The servers were friendly, timely, and accommodating. Thank you all! K&J Has -
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Jenny Sent on 10/14/20174.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
This place had it all ! It had tje holet,ceromney, and reception.This place had it all ! It had tje holet,ceromney, and reception. -
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Gina Sent on 10/09/20174.5 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I got married at The Mermaid Sept 22nd, 2017. And the only reason there are not 5 stars across the board is because of some hotel issues I had. But other than that, EVERYTHING else was amazing! From the bartender to the food but most of all Carol, our coordinator at the Mermaid was awesome. I had some special requests that were very important to me, that she made happen! She was nice from the beginning to the end. A few weeks after i decided I wanted the venue, my father passed away, which effected some of my finances and plans. She worked with me and still made sure I got everything I wanted for my spacial day! I...I got married at The Mermaid Sept 22nd, 2017. And the only reason there are not 5 stars across the board is because of some hotel issues I had. But other than that, EVERYTHING else was amazing! From the bartender to the food but most of all Carol, our coordinator at the Mermaid was awesome. I had some special requests that were very important to me, that she made happen! She was nice from the beginning to the end. A few weeks after i decided I wanted the venue, my father passed away, which effected some of my finances and plans. She worked with me and still made sure I got everything I wanted for my spacial day! I Iove when i go somewhere and you can tell when people take their job seriously and that they are good at it and love it, Carol definitely shows that and so much more! Someone give this woman a raise! -
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Julie Sent on 08/18/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I checked around at many venues and Mermaid was the best! They have everything available in sight! Ceremony and reception as well as catering and DJ and decorating and cake info that is so affordable. Conveniently connected to AmericInn for guests and family!I checked around at many venues and Mermaid was the best! They have everything available in sight! Ceremony and reception as well as catering and DJ and decorating and cake info that is so affordable. Conveniently connected to AmericInn for guests and family! -
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Kayla Sent on 03/20/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I would highly recommend this to any newly engaged couples. Having our rehearsal, ceremony, reception & hotel accommodations all right there was so convenient not only for us, but especially for our bridal party & guests. Carol was always quick to respond to any questions we have. The food was delicious! Our guest count was around 260 & the price was well within our budget and they make it very simple for you as well. We had our rental fees, food, desert (cheesecake from Muddy Paws), liquor & DJ all within one bill so it made it easier to pay rather than paying several different vendors.I would highly recommend this to any newly engaged couples. Having our rehearsal, ceremony, reception & hotel accommodations all right there was so convenient not only for us, but especially for our bridal party & guests. Carol was always quick to respond to any questions we have. The food was delicious! Our guest count was around 260 & the price was well within our budget and they make it very simple for you as well. We had our rental fees, food, desert (cheesecake from Muddy Paws), liquor & DJ all within one bill so it made it easier to pay rather than paying several different vendors. -
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Ashley Sent on 02/27/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The place is a beautiful venue. Natalia and her team made my special day amazing. I can not tell her and her staff enough how happy I was with the look of the place the food and the staff who served our family. Everyone was so accommodating and helpful and really helped us have the wedding we have been dreaming up this whole time. Thank you mermaid event center, thank you to all the staff/ servers, bartenders and people who set up for our Gregg and Ashley February.4.2017 wedding . It was so amazing. You all are the best .I would highly recommend the mermaid to any one for there wedding.The place is a beautiful venue. Natalia and her team made my special day amazing. I can not tell her and her staff enough how happy I was with the look of the place the food and the staff who served our family. Everyone was so accommodating and helpful and really helped us have the wedding we have been dreaming up this whole time. Thank you mermaid event center, thank you to all the staff/ servers, bartenders and people who set up for our Gregg and Ashley February.4.2017 wedding . It was so amazing. You all are the best .I would highly recommend the mermaid to any one for there wedding. -
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Lindsay Sent on 02/08/20174.5 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
We used The Mermaid for both our ceremony and reception and it was wonderful! The only complaints were that she wasn't always the quickest to respond to my messages. Also there are not a lot of photo spots on site if you're looking for outside scenery. It was very convenient to have everything in one location, including the hotelWe used The Mermaid for both our ceremony and reception and it was wonderful! The only complaints were that she wasn't always the quickest to respond to my messages. Also there are not a lot of photo spots on site if you're looking for outside scenery. It was very convenient to have everything in one location, including the hotel -
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Taylor Sent on 09/28/20163.9 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
They made planning easy, but dinner was served VERY late which pushed everything else back for our night. But in the end, we had a great day!They made planning easy, but dinner was served VERY late which pushed everything else back for our night. But in the end, we had a great day! -
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Yvonne Sent on 03/04/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
At least once a year former co-workers from the Ford TCAP maintenance dept. get together at the Mermaid and reconnect and reminisce. Carol does a great job of organizing our group, we always have the same outstanding server ( Higgins ), and everyone enjoys the great food, drinks and atmosphere. It is a great venue in a convenient location. We have been going there for 5 years and will continue to go and enjoy the superb service.At least once a year former co-workers from the Ford TCAP maintenance dept. get together at the Mermaid and reconnect and reminisce. Carol does a great job of organizing our group, we always have the same outstanding server ( Higgins ), and everyone enjoys the great food, drinks and atmosphere. It is a great venue in a convenient location. We have been going there for 5 years and will continue to go and enjoy the superb service. -
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Corlyn Sent on 02/13/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our daughter and her husband had their wedding ceremony/reception and groom's dinner at the Mermaid Event Center. Everything was wonderful for both events. Carol Aune and her staff were amazing and so easy to work with. Carol helped out with suggestions and was always available to answer questions. We have had a number of compliments on how beautiful everything was and it all went off without a "hitch". The staff were very accommodating and helpful. The transition from ceremony to reception went seamlessly and Carol's team took care of setting up everything - from center pieces to aisle décor. We would definitely recommend the Mermaid for wedding or any event!Our daughter and her husband had their wedding ceremony/reception and groom's dinner at the Mermaid Event Center. Everything was wonderful for both events. Carol Aune and her staff were amazing and so easy to work with. Carol helped out with suggestions and was always available to answer questions. We have had a number of compliments on how beautiful everything was and it all went off without a "hitch". The staff were very accommodating and helpful. The transition from ceremony to reception went seamlessly and Carol's team took care of setting up everything - from center pieces to aisle décor. We would definitely recommend the Mermaid for wedding or any event! -
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User2529182 Sent on 02/07/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I can not wait for my wedding to take place here. Natallia had been nothing but wonderful to work with. She is very accommodating and reply's back within a short amount of time. I originally booked the Atlanta's ballroom but later decided that I would be happier in the Coral Bay Room. I had a bit of a panic attack and emailed her in the hopes that I could switch rooms. She reassured me that everything will work out and was very quick to switch the rooms for me without any additional fees. I have walked through the venue several times and love everything this venue has to offer. The packages are very well priced and I feel that...I can not wait for my wedding to take place here. Natallia had been nothing but wonderful to work with. She is very accommodating and reply's back within a short amount of time. I originally booked the Atlanta's ballroom but later decided that I would be happier in the Coral Bay Room. I had a bit of a panic attack and emailed her in the hopes that I could switch rooms. She reassured me that everything will work out and was very quick to switch the rooms for me without any additional fees. I have walked through the venue several times and love everything this venue has to offer. The packages are very well priced and I feel that you get the most bang for your buck! My fiance and I love bowling and loved the idea of having the rehearsal dinner at the same location since they offer free bowling during this time. -
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User2412041 Sent on 11/05/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Mermaid was the perfect place for us for our wedding venue. We held out reception in the Coral Bay ball room and it was amazing. We were very well informed of everything throughout the process. Natalia was very accommodating and answered all of my questions. The staff was very friendly and quick. The only complaint we had was the food was cold. I understand serving 250 that is very likely to happen. It was still very good! The staff was great about informing my dad and my father in-law about where we were on the kegs and if we wanted to tap a new one.
I would highly recommend the Mermaid for a reception hall. You can't beat their price and value!The Mermaid was the perfect place for us for our wedding venue. We held out reception in the Coral Bay ball room and it was amazing. We were very well informed of everything throughout the process. Natalia was very accommodating and answered all of my questions. The staff was very friendly and quick. The only complaint we had was the food was cold. I understand serving 250 that is very likely to happen. It was still very good! The staff was great about informing my dad and my father in-law about where we were on the kegs and if we wanted to tap a new one.
I would highly recommend the Mermaid for a reception hall. You can't beat their price and value! -
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Judy Sent on 10/03/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We worked with Carol Aune. She was very professional and paid attention to every detail. It was for my Granddaughters wedding.
My gift to the Bride and Groom.
Many positive comments about the food, decorations and set up.We worked with Carol Aune. She was very professional and paid attention to every detail. It was for my Granddaughters wedding.
My gift to the Bride and Groom.
Many positive comments about the food, decorations and set up. -
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Cheri Sent on 09/29/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Mermaid was an excellent choice and location for our wedding. We booked the Garden Tent, which once decorated, is beautiful! We hosted our reception there for approximately 100 people and provided a buffet meal and free beer and wine with a cash bar option. The cost was an extremely great value. With the Mermaid, we felt like we got the most bang for our budget. The staff that worked our wedding (bar tender, event planners, servers etc) were all very friendly and professional. The food provided by the Mermaid restaurant was delicious, many of our guests commented how much they enjoyed the meal. The thing about the Mermaid is that they have their stuff together, you work with...The Mermaid was an excellent choice and location for our wedding. We booked the Garden Tent, which once decorated, is beautiful! We hosted our reception there for approximately 100 people and provided a buffet meal and free beer and wine with a cash bar option. The cost was an extremely great value. With the Mermaid, we felt like we got the most bang for our budget. The staff that worked our wedding (bar tender, event planners, servers etc) were all very friendly and professional. The food provided by the Mermaid restaurant was delicious, many of our guests commented how much they enjoyed the meal. The thing about the Mermaid is that they have their stuff together, you work with an event planner who can keep up with all your ideas and keep it organized. They know what they're doing, pick them and you're in good hands.
I can't say enough about our particular event planner, Carol, she was a dream come true. This woman KNOWS what she is doing and will do everything to make sure your event goes off without a hitch. I highly recommend this venue for your reception/party/event! -
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Roclyn Sent on 09/21/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We rented out the wedding tent at the Mermaid Event center for a wedding reception and it worked perfectly. Being that we had it on a Friday (since we actually got married the weekend before) we got a lot of free add-ons and discounts. It was convenient having the hotel right there and Natalia was great to work with.We rented out the wedding tent at the Mermaid Event center for a wedding reception and it worked perfectly. Being that we had it on a Friday (since we actually got married the weekend before) we got a lot of free add-ons and discounts. It was convenient having the hotel right there and Natalia was great to work with. -
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Janelle Sent on 08/14/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Mermaid was the perfect venue for us! We used the tent for the ceremony and the Coral Bay Ballroom for our reception, and both were just beautiful! The venue was very flexible, and Carol was the best. She was super responsive and open to all of our out-of-the-ordinary requests (vegetarian menu, no disposable barware...). She also had some great suggestions of her own. When we were touring the facility, my now husband commented that his family might leave the reception to go downstairs and play pool, and Carol came up with the idea to let us rent a pool table and move it upstairs by the ballroom. We immediately knew this was the place for us! The pool...The Mermaid was the perfect venue for us! We used the tent for the ceremony and the Coral Bay Ballroom for our reception, and both were just beautiful! The venue was very flexible, and Carol was the best. She was super responsive and open to all of our out-of-the-ordinary requests (vegetarian menu, no disposable barware...). She also had some great suggestions of her own. When we were touring the facility, my now husband commented that his family might leave the reception to go downstairs and play pool, and Carol came up with the idea to let us rent a pool table and move it upstairs by the ballroom. We immediately knew this was the place for us! The pool table was a huge hit, and it was so fun to go bowling after our rehearsal dinner the night before, too. We had a few issues with the AmericInn next door, but in spite of that, I would highly recommend The Mermaid to anyone. Thank you, Carol! -
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User2243045 Sent on 07/26/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I was trying to figure out how to not give this venue a 5 out of 5 on their rating, but honestly they were so flexible and responsive throughout the whole wedding process. Carol Aune and her whole team have it down to a science on how and when things get done. She helped me stay on track through my wedding timeline and made sure things were taken care of for us, We got married on a Friday, and I loved it! Their wedding packages at the Mermaid were so well put together and you got a lot of deals for getting married on a Friday.
I would recommend this venue for anyone's wedding or next big party. They are wonderful and how exactly what to do to make your day feel special.I was trying to figure out how to not give this venue a 5 out of 5 on their rating, but honestly they were so flexible and responsive throughout the whole wedding process. Carol Aune and her whole team have it down to a science on how and when things get done. She helped me stay on track through my wedding timeline and made sure things were taken care of for us, We got married on a Friday, and I loved it! Their wedding packages at the Mermaid were so well put together and you got a lot of deals for getting married on a Friday.
I would recommend this venue for anyone's wedding or next big party. They are wonderful and how exactly what to do to make your day feel special. -
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Abbie Sent on 01/13/20154.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
The staff here was so helpful! They were always quick to answer questions and they were very friendly.The staff here was so helpful! They were always quick to answer questions and they were very friendly. -
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User1977830 Sent on 12/19/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I am so thankful we found the mermaid in st paul mn. We have a wonderful wedding planner. She has been there every step of the way with helping us make sure the big day is what we expected . They go above and beyond what is expected. Amazing venue. We are able to use the venue and add personal touches of our own. Wonderful prices. Great staff. Our wedding will be held on August 28th of 2015. Honestly I can say im not at all stressed. Where most brides turn on full panic. Definitely would recommend.I am so thankful we found the mermaid in st paul mn. We have a wonderful wedding planner. She has been there every step of the way with helping us make sure the big day is what we expected . They go above and beyond what is expected. Amazing venue. We are able to use the venue and add personal touches of our own. Wonderful prices. Great staff. Our wedding will be held on August 28th of 2015. Honestly I can say im not at all stressed. Where most brides turn on full panic. Definitely would recommend. -
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User1950177 Sent on 12/03/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The mermaid is a great venue! They include so much for the price and Natallia is so wonderful to work with for all of the wedding planning and special details!The mermaid is a great venue! They include so much for the price and Natallia is so wonderful to work with for all of the wedding planning and special details! -
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Aaron Sent on 11/17/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had our wedding on Sept.6 this year. We originally went with another site but ended up switching to the mermaid when we had several issues with our first vendor. From the start Carol was so helpful and brought up things that we had no clue we even had to do. She followed up with us several times and made sure that everything was on track for our event. The staff was awesome and the food was amazing. I couldn't be more happy with our choice the wedding. It would of been a disaster if it was not for Carol and the staff at the Mermaid!
Carol and her staff went above and beyond to make sure that...We had our wedding on Sept.6 this year. We originally went with another site but ended up switching to the mermaid when we had several issues with our first vendor. From the start Carol was so helpful and brought up things that we had no clue we even had to do. She followed up with us several times and made sure that everything was on track for our event. The staff was awesome and the food was amazing. I couldn't be more happy with our choice the wedding. It would of been a disaster if it was not for Carol and the staff at the Mermaid!
Carol and her staff went above and beyond to make sure that everything was set up perfect for our event. We got Married in the tent outside then moved inside for our reception. It was exactly the way my Wife pictured it and made her dream wedding come true. -
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Blanche Sent on 10/18/20144.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
Very pretty rooms to chose from. It was very helpful the staff set & took down our stuff, that saved us a lot of time.Very pretty rooms to chose from. It was very helpful the staff set & took down our stuff, that saved us a lot of time. -
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Felisha Sent on 09/27/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had the most wonderful time planning and having our wedding at The Mermaid. After a significant amount of research on weddings in the Twin Cities, The Mermaid was by far the best bang for our buck. Throughout the planning process, The Mermaid provided everything that we needed in order to make our wedding day perfect. Carol was absolutely amazing! My fiancé and I was living in Pennsylvania and did about 20 months of the wedding planning long distance. Carol made the planning process easier and worked with us via email, phone and even made time to see us so we could finalize things when we were in Minnesota visiting. We moved back to Minnesota 4 months before our...We had the most wonderful time planning and having our wedding at The Mermaid. After a significant amount of research on weddings in the Twin Cities, The Mermaid was by far the best bang for our buck. Throughout the planning process, The Mermaid provided everything that we needed in order to make our wedding day perfect. Carol was absolutely amazing! My fiancé and I was living in Pennsylvania and did about 20 months of the wedding planning long distance. Carol made the planning process easier and worked with us via email, phone and even made time to see us so we could finalize things when we were in Minnesota visiting. We moved back to Minnesota 4 months before our wedding and already had the majority of plans already set in place. The service on our actual wedding day was top notch, and our guests consistently remarked that ours was one of the best weddings they had ever been to throughout the night. The Mermaid’s staff was very attentive and professional. We also held our groom’s dinner at the Mermaid the night before and the food was delicious! Thank you, to everyone who made our day so perfect! -
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