Mom's Bakery Reviews
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Reviews
4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
11 Reviews
88% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
11
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Diana Sent on 09/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very Tasteful
LOVED my cake and so did everyone else! Special request were made and were fulfilled! Cake was moist and elegant! Will be ordering again!!LOVED my cake and so did everyone else! Special request were made and were fulfilled! Cake was moist and elegant! Will be ordering again!! -
Quality of service
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Sara Sent on 11/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is your place for wedding cakes!!! Extremely reasonable for pricing, ABSOLUTELY LOVED the cakes and flavors, i found my forever cake bakery for all my party cakes. Did i forget to say they tasted absolutely amazing!!This is your place for wedding cakes!!! Extremely reasonable for pricing, ABSOLUTELY LOVED the cakes and flavors, i found my forever cake bakery for all my party cakes. Did i forget to say they tasted absolutely amazing!! -
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Jayme Sent on 07/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was amazing! Exactly what I wanted and tasted awesome! They were very helpful.The cake was amazing! Exactly what I wanted and tasted awesome! They were very helpful. -
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Rachel Sent on 05/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mom's was the first cake tasting I went to and I knew immediately they were the ones I wanted to make my wedding cake! The cake was so delicious and moist! Very reasonably priced too!Mom's was the first cake tasting I went to and I knew immediately they were the ones I wanted to make my wedding cake! The cake was so delicious and moist! Very reasonably priced too! -
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User2141837 Sent on 05/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot rave enough about Moms Bakery! I had originally though I could not afford a wedding cake or a grooms cake and was going to attempt making them on my own a few days before luckily I was talked out of that when I was informed about Moms Bakery. I went to Mom's bakery about 2 months before my wedding and thought there was no way they would give me the time of day being my wedding was so soon. My fiance and I spoke with them about cupcakes and the date and they sat us down right there to discuss it and do a tasting, it was AMAZING! Daisy originally helped us and we not only got a grooms cake but we also got a wedding cake a cupcakes extremely affordable and they delivered it too!! If you are having a wedding this is the MOST amazing place ever! I salivate thinking about their delicious cupcakes!!! yummm!!I cannot rave enough about Moms Bakery! I had originally though I could not afford a wedding cake or a grooms cake and was going to attempt making them on my own a few days before luckily I was talked out of that when I was informed about Moms Bakery. I went to Mom's bakery about 2 months before my wedding and thought there was no way they would give me the time of day being my wedding was so soon. My fiance and I spoke with them about cupcakes and the date and they sat us down right there to discuss it and do a tasting, it was AMAZING! Daisy originally helped us and we not only got a grooms cake but we also got a wedding cake a cupcakes extremely affordable and they delivered it too!! If you are having a wedding this is the MOST amazing place ever! I salivate thinking about their delicious cupcakes!!! yummm!! -
Quality of service
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Melissa Sent on 10/14/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Provided them with a visual of what we wanted and Mom's bakery went above and beyond.
The wedding cake was completely beautiful and delicious. So was grooms cake! Definitely recommend.Provided them with a visual of what we wanted and Mom's bakery went above and beyond.
The wedding cake was completely beautiful and delicious. So was grooms cake! Definitely recommend. -
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Tanya Sent on 06/06/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding cake was BEAUTIFUL and very DELICIOUS! We ordered a 3 tier cake that would normally feed approximately 70 people; we had only 30 something attendants and only the top layer remained. That is the best review I could ever give, my guests absolutely loved it. They have a large variety of cake flavors to choose from and offer delicious butter cream and/or fondant icing and many, many decorating styles. It was difficult for us to make our final decision but no matter what we would have chosen, I know it would have turned out great.My wedding cake was BEAUTIFUL and very DELICIOUS! We ordered a 3 tier cake that would normally feed approximately 70 people; we had only 30 something attendants and only the top layer remained. That is the best review I could ever give, my guests absolutely loved it. They have a large variety of cake flavors to choose from and offer delicious butter cream and/or fondant icing and many, many decorating styles. It was difficult for us to make our final decision but no matter what we would have chosen, I know it would have turned out great. -
Quality of service
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Breana Sent on 08/03/20154.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Very professional when we went for our cake tasting. They gave us mini cakes to not only taste there but to take the rest home as well. We will be using them for our Wedding cake !Very professional when we went for our cake tasting. They gave us mini cakes to not only taste there but to take the rest home as well. We will be using them for our Wedding cake ! -
Quality of service
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Erin Sent on 12/09/20144 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 2.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Their cakes tasted and looked amazing and at a very reasonable cost but I had a few customer service issues in communicating with them. They never responded to emails and when I called to confirm my order a few weeks before, they couldn't find my order or payment records. It was very frustrating. They ended up taking good care of us and included an extra tier for free but it was still an annoyance the week before the wedding.Their cakes tasted and looked amazing and at a very reasonable cost but I had a few customer service issues in communicating with them. They never responded to emails and when I called to confirm my order a few weeks before, they couldn't find my order or payment records. It was very frustrating. They ended up taking good care of us and included an extra tier for free but it was still an annoyance the week before the wedding. -
Quality of service
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Stephanie Sent on 06/30/20083.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
We purchased a four-tiered wedding cake with buttercream icing from Mom's Bakery and thought it was delicious. The local bakery comes highly recommended by the locals, and I must admit that I was not misdirected. The cake was beautiful, just what I ordered, and delivered in time and without any problems.We purchased a four-tiered wedding cake with buttercream icing from Mom's Bakery and thought it was delicious. The local bakery comes highly recommended by the locals, and I must admit that I was not misdirected. The cake was beautiful, just what I ordered, and delivered in time and without any problems. -
Quality of service
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Mindy Sent on 10/31/20122.1 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 1.5 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 2.5 out of 5 rating
The groom's cake looked and tasted amazing and I am a huge fan of Mom's Bakery products. My problem was with the service I received. I put my order in three times; first 6 mths before wedding, the second time I called 3 mths out to schedule a tasting, they had no idea what order I was talking about. I put in once more and told to call closer to the wedding. Called first week in Aug., a month and a half before our wedding, again they didnt have my order. Ordered again, wanted to schedule a saturday tasting and the girl on the phone said since I couldnt come in during the week I needed to come in and buy cupcakes because they dont have time to do tastings on Saturdays.
The owner emailed me to verify my cake two weeks out from the wedding I filled her in and she offered to schedule a tasting and put an additional sheet cake with the groom's cake which was appreciated. I added delivery to our venue and told her the wedding time and asked that it would be delivered before 3 p.m. that day. I thought we were all set.
Wedding day, I call the baker and they say your cake looks amazing I requested an ETA so I could tell my mom at the venue when to expect it. They said there isnt a time specified on the order it just says before 7:30 p.m., um no my wedding is at 6 p.m.
It all worked out fine in the end. I would have choose someone else much earlier on in the process.
I recommend them only because the product quality is amazing. Hopefully my situation was just a fluke and not a normal thing for the bakery.The groom's cake looked and tasted amazing and I am a huge fan of Mom's Bakery products. My problem was with the service I received. I put my order in three times; first 6 mths before wedding, the second time I called 3 mths out to schedule a tasting, they had no idea what order I was talking about. I put in once more and told to call closer to the wedding. Called first week in Aug., a month and a half before our wedding, again they didnt have my order. Ordered again, wanted to schedule a saturday tasting and the girl on the phone said since I couldnt come in during the week I needed to come in and buy cupcakes because they dont have time to do tastings on Saturdays.
The owner emailed me to verify my cake two weeks out from the wedding I filled her in and she offered to schedule a tasting and put an additional sheet cake with the groom's cake which was appreciated. I added delivery to our venue and told her the wedding time and asked that it would be delivered before 3 p.m. that day. I thought we were all set.
Wedding day, I call the baker and they say your cake looks amazing I requested an ETA so I could tell my mom at the venue when to expect it. They said there isnt a time specified on the order it just says before 7:30 p.m., um no my wedding is at 6 p.m.
It all worked out fine in the end. I would have choose someone else much earlier on in the process.
I recommend them only because the product quality is amazing. Hopefully my situation was just a fluke and not a normal thing for the bakery. -
Quality of service
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