Montage Laguna Beach Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
10 reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
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Deanna Sent on 02/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I came in to have my hair and make-up done for my wedding. I had a wonderful experience and Michelle was wonderful! I looked amazing!!!!
My appointment was at 1:00 pm. We got there a few hours before. if you have a appointment spend ALL you time before if you cant return. They have a wonderful pool/spa! I wish I knew so I could spend more time relaxing and soaking up the sun!
I came in to have my hair and make-up done for my wedding. I had a wonderful experience and Michelle was wonderful! I looked amazing!!!!
My appointment was at 1:00 pm. We got there a few hours before. if you have a appointment spend ALL you time before if you cant return. They have a wonderful pool/spa! I wish I knew so I could spend more time relaxing and soaking up the sun!
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Lisa Sent on 01/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I were lucky enough to get married at the Montage in Laguna Beach. Everything was absolutely perfect. The wait staff was incredible!! They delivered all the food at one time. Patty Burns was absouletly phenomenal!! She is the Montage wedding coordinator. I wasn't nervous at all because I was made to feel so comfortable in the whole process. Thank you to the Montage and their staff for making all our dreams come true!! You are a 10 out of 10!
My husband and I were lucky enough to get married at the Montage in Laguna Beach. Everything was absolutely perfect. The wait staff was incredible!! They delivered all the food at one time. Patty Burns was absouletly phenomenal!! She is the Montage wedding coordinator. I wasn't nervous at all because I was made to feel so comfortable in the whole process. Thank you to the Montage and their staff for making all our dreams come true!! You are a 10 out of 10!
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User1238023 Sent on 07/11/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you for everything! I could not imagine a better venue for my wedding! Patty Burns was amazing answering all of my questions. The entire hotel staff was helpful, even Troy (the sommelier)set up a great wine tasting for us! We had an amazing time with the wedding planning and the wedding day was perfect! Thank you again! - AlanaThank you for everything! I could not imagine a better venue for my wedding! Patty Burns was amazing answering all of my questions. The entire hotel staff was helpful, even Troy (the sommelier)set up a great wine tasting for us! We had an amazing time with the wedding planning and the wedding day was perfect! Thank you again! - Alana -
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Lauren Sent on 10/28/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had an unbelievably great experience in planning my wedding with the Montage. Every phone call and email was returned promptly, and I felt like I was in capable hands for the duration of the process. I was extremely satisfied with the quality of everything, from the food, to the cake, to the place cards, to the table linens! Casey and Corey in catering worked on some last minute things for me the day of, and I did not feel slightly nervous that everything would turn out as I wanted, because they had been that together and helpful leading up to the day. I could not have asked for a better wedding venue!I had an unbelievably great experience in planning my wedding with the Montage. Every phone call and email was returned promptly, and I felt like I was in capable hands for the duration of the process. I was extremely satisfied with the quality of everything, from the food, to the cake, to the place cards, to the table linens! Casey and Corey in catering worked on some last minute things for me the day of, and I did not feel slightly nervous that everything would turn out as I wanted, because they had been that together and helpful leading up to the day. I could not have asked for a better wedding venue! -
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Kelly Sent on 09/16/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Service was top notch and exactly what I was expecting from The Montage. The staff were warm and friendly and very accommodating. Phone calls/Emails were always returned in a prompt fashion. I was extremely happy with this venue. We used The Montage for our ceremony and reception location.Service was top notch and exactly what I was expecting from The Montage. The staff were warm and friendly and very accommodating. Phone calls/Emails were always returned in a prompt fashion. I was extremely happy with this venue. We used The Montage for our ceremony and reception location. -
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Lauren Sent on 09/07/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a magical wedding celebration at Montage and I cannot recommend this place highly enough. The setting is stunning, the food was perfection and service was beyond compare. In particular, Casey Witherspoon was an absolute diamond and, although we were a small party, she made us feel like we were the most important people there. She even tracked down a lucky sixpence to put in my wedding shoe! I cannot wait to travel over from England and have future anniversary visits to Montage.We had a magical wedding celebration at Montage and I cannot recommend this place highly enough. The setting is stunning, the food was perfection and service was beyond compare. In particular, Casey Witherspoon was an absolute diamond and, although we were a small party, she made us feel like we were the most important people there. She even tracked down a lucky sixpence to put in my wedding shoe! I cannot wait to travel over from England and have future anniversary visits to Montage. -
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Shana Sent on 07/25/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We just had a wonderful wedding at the Montage Resort and Spa. We were treated like royalty and Jaime was extremely professional. It was a beautiful location and the food was amazing! I can't wait to go back to visit! We found it to be the most memorable and magical place to celebrate our marriage! We used the small ballroom which was perfect for our group of people. This wedding location was so amazing because the lawn is directly overlooking the water!We just had a wonderful wedding at the Montage Resort and Spa. We were treated like royalty and Jaime was extremely professional. It was a beautiful location and the food was amazing! I can't wait to go back to visit! We found it to be the most memorable and magical place to celebrate our marriage! We used the small ballroom which was perfect for our group of people. This wedding location was so amazing because the lawn is directly overlooking the water! -
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Elizabeth Sent on 09/06/20134.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I absolutely fell in love with this venue ! I fell in love even more the day of my wedding'! The view and it's sunset were amazing!I absolutely fell in love with this venue ! I fell in love even more the day of my wedding'! The view and it's sunset were amazing! -
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K Sent on 09/03/20084.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
This venue is gorgeous and does not require much decoration so although it is expensive you can save on flowers, etc... The food was amazing and everyone loved spending the day here. We could not have picked a better location! Jamie is wonderful to work with--very responsive and professional.This venue is gorgeous and does not require much decoration so although it is expensive you can save on flowers, etc... The food was amazing and everyone loved spending the day here. We could not have picked a better location! Jamie is wonderful to work with--very responsive and professional. -
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Zach H. Sent on 05/14/20231.8 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Stolen Property
TLDR; Staff stole our jewelry during our wedding weekend, management did not call us back after the theft. It’s been two weeks
My wife and I stayed here during our wedding weekend. After my wife left the suite, someone came in and took a diamond necklace, a diamond ring, and cash out of a hidden bag. Staff must have gone through our personal belongings
We understand we should have used a safe to house jewelry, but on our wedding day we forgot (and there was a lot going on) and didn’t assume a place with such a high reputation would succumb to that standard.
Do not recommend.TLDR; Staff stole our jewelry during our wedding weekend, management did not call us back after the theft. It’s been two weeks
My wife and I stayed here during our wedding weekend. After my wife left the suite, someone came in and took a diamond necklace, a diamond ring, and cash out of a hidden bag. Staff must have gone through our personal belongings
We understand we should have used a safe to house jewelry, but on our wedding day we forgot (and there was a lot going on) and didn’t assume a place with such a high reputation would succumb to that standard.
Do not recommend. -
Quality of service
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