Monterey Plaza Hotel & Spa Reviews
Reviews
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4.8 out of 5 rating
4.8 out of 5 rating
42 Reviews
96% recommend it
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Martha S. Sent on 04/10/2019
Exceptional Venue!!
The service, location, and views were absolutely exceptional! My wedding was better than expected. -
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Martha A. Sent on 04/02/2019Dreamy Venue
Everything about this venue was exceptional. Everyone across the board went out of their way to make our destination wedding amazing! We plan to go back each year for our anniversary. -
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Gina Sent on 11/18/2018Perfect Wedding!
We met with Caitlin Michaels, coordinator, before booking the Plaza. She was able to walk us through what it would be like to have our wedding there. She worked with us to find the perfect wedding day that would match up with the church where we ended up getting married.
Caitlin was very responsible through the wedding planning process. We enjoyed experience with the preferred vendors: Mike Danen Photography, Sarah Pink for flowers, Freedom Bakery and Confections, and Belmont Entertainment.
Caitlin made the food tasting/linen section process very easy. A few months before the wedding, we met and did all the tastings. Everything was delicious! I wanted to switch out a vegetable, and we were able to do that.
On the wedding day everything was executed perfectly. Caitlin set up all of our decorations, including the guestbook table, guest setting table, and put our favors. We had our cocktail party outside facing the ocean. It was beautiful and our guests enjoyed the hors d'oeuvre. Caitlin helped get everything into the reception room, the Monterey Bay Room.
The food was delicious!! We went with steak or salmon. Caitlin came to check on us to make sure everything was perfect, which we appreciated.
Overall, we enjoyed our experience. We had shopped at other reception venue locations in Monterey and we felt the Monterey Plaza Hotel & Spa had the best value for the money. There were no hidden costs at the end, and we felt that we were treated well. -
Lauren Sent on 08/21/2018My husband and I got married at the Monterey Hotel & Spa this last July and the best word to describe or experience from the beginning of plan to final dance on our special day is perfect. To start with, my husband and I live in Portland, OR so we were doing all of our wedding planning from out of state and the wedding coordinator we worked with, Caitlin, was amazing in terms of planning and coordinating under these circumstances. Nothing felt stressful and communication was quick, straight forward, and informative. Caitlin made sure that all of our little details were taken into account, there weren't much but some of our guests have Celiac and others intense food allergies and she made it seem like this was no trouble in arranging the appropriate dishes for them (and not one person had a bad experience!). And in the same vein when talking about the food, the food was AMAZING. All of our guests enjoyed the three course spread and the hors d'oeuvres during cocktail hour. My husband and I were worried about not being able to enjoy any of the hors d'oeuvres during the cocktail hour because we would be taking pictures, but Caitlin made sure to make note that we got a tray of them to enjoy afterwards.
While we worked with Caitlin during all of the planning, the day of our wedding we had Alexis seeing to it that everything Caitlin had coordinated and prepared for us went smoothly. Like Caitlin, Alexis was an absolute delight to work with and made the whole ceremony seem seamless and the reception afterwards grand.
I could go on and on singing the praises of the Monterey Plaza Hotel & Spa as well as their amazing staff from the coordinators, to the servers, but I'll leave this review with a few . If you want to feel worry-free, have your vision respected and supported, and loved by your venue on your special day, whether you live locally or from out of state, the Monterey Plaza is where you want to hold your wedding. -
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Diana Sent on 12/07/2017Our wedding experience was PERFECTION! Our planner, Caitlin was so organized, professional, patient and helped ensure that every single little detail was taken care of! And she was so DELIGHTFUL to work with. And the venue, WOW!!!! It is the most picturesque spot in Monterey. The Pacific ocean was the backdrop of our wedding! And the hotel is stunning! We had a small wedding and 6 months later, our guests are still talking about the hotel, the food, etc! We highly recommend this magical local and fabulous staff! And we loved the recommended cake vendor and florist!
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User2714821 Sent on 08/06/2016This facility was the perfect all in one location. We reviewed various other all in one ceremony/reception venues and venues that were separate for each portion of the wedding day but kept coming back to the Monterey Plaza Hotel and Spa.
We did not regret our decision. We were provided excellent service for hotel reservations, guest transportation, wedding planning, ceremony, cocktail hour, and reception. The whole wedding day and full extended weekend were flawless. Everything we asked for and more was provided. Our guests were treated like royalty. Many times our wedding day guests stated that nothing was overlooked.....every detail was thought of ahead of time by the excellent staff.
At the heart of this production is Alexis Davis. As the Director of Catoring and Conference Services, she has the influence to make your wedding experience the best ever. Her assistance in planning, responsiveness to questions and changes, along with lining up excellent vendors made the experience go smoothly for all of us.
If you want a truly wonderful wedding experience at a reasonable price point then go with the Monterey Plaza Hotel and Spa for every aspect of your wedding day event. -
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Elisa Sent on 04/14/2016We had our wedding here on a lovely Saturday evening in April this year. 5 star experience - no question! It was beyond gorgeous and I cannot say enough good things about Alexis, the coordinator who was with us throughout the whole process. We toured many places looking for the right fit and she alone can make booking your wedding here worth the extra penny. From the start she was super organized, and worked with our budget. We used their suggested vendors for cake, makeup, and DJ service and I had to deal with almost zero coordination since Alexis knew everyone. She and her assistant were on top of everything from the moment we checked in to when we checked out. My family and I felt well taken care of and she was always available to answer last minute emails from me and my mom, regarding everything from menu, to invoicing to last song.
The hotel itself is spectacular, they have a beautiful terrace overlooking the water, friendly for the older guest to still attend a "beach" wedding. You adjourn to a banquet room with ample dance space and windows with a balcony to the ocean view for cooling down. It was a lovely space already so it needed minimal extra décor from us. We went with standard everything except some colored napkins and it still had a gorgeous impact. There are so many lovely spots on property no need to leave for photoshoots either. Just go down to their private beach, or the dolphin fountain, or the trellis by the ocean. Truly it was a fairytale wedding for us.
I could go on and on about the great organization provided by Alexis, the beauty of this hotel and how easy and stress free it made our wedding planning go once we booked it. No billing surprises at the end either, everything was upfront, itemized and worth every penny. If you are looking for an elegant Californian wedding location this is it! -
User1448866 Sent on 11/21/2013Our son was married here in October. The ceremony and cocktails were held on the Lower Terrace, and the reception in the Monterey Bay Ballroom. We worked with the Catering Manager, Alexis Davis from day 1 of our wedding planning. She was the best person to work with due to her diligence and responsiveness throughout the planning process and on the actual wedding day. She was available anytime we needed to speak to her or via email. She was so knowledgeable about wedding planning and gave us excellent advice. She checked-in regularly, making sure the wedding went smoothly and just as we planned it. The food at the wedding was delicious; everyone enjoyed the wedding and the beautiful setting. We received excellent service from all departments within this hotel! The staff was very professional and responded to our every request with speed and creativity. We want to thank Alexis Davis and the entire catering, bell, valet, and reservation staff of the Monterey Plaza Hotel. The wedding and reception were perfect. This is truly a five star hotel.
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User1052537 Sent on 12/26/2012Our ceremony was held on the Upper Plaza, cocktails in the Lower Plaza, and the reception in the Cypress Ballroom. Everything was perfect!!! We worked with the Catering Manager, Alexis Davis from day 1 of our wedding planning. She was the best person to work with due to her diligence and responsiveness throughout the planning process and on the actual wedding day. She checked-in regularly, making sure our wedding went smoothly, and just as we planned it. The food at the wedding was delicious, and the Filet Mignon was cooked perfectly; everyone enjoyed the food. We enjoyed a King Ocean View w/ Balcony room in the main hotel building. We were able to have a nice view of the ocean, as well as the Upper and Lower Plaza so that my Bridesmaids and I could admire the wedding events from above as we were getting ready. The spa facilities are amazing with great views from the rooftop hot tubs. Excellent service from all departments within this hotel! -
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Scott Sent on 01/31/2012We want to give a shout-out to Alexis and the entire catering and bell staff of the Monterey Plaza Hotel. Alexis, the wedding planner, was available anytime we needed to speak to her or via email. The staff was very professional and responded to our every request with speed and creativity. The wedding ceremony went off without a hitch and it was beautiful. Everything about this hotel was five star.
Scott & Regan Johnson
